Digital Sales

What evidence can you share that demonstrates the impact of the engagement?

Digital Sales has delivered on every promise. Diarmuid works super fast and if we ask him about something, he will advise us and be completely honest if it’s something we really need to do or if it can wait until later. This has been really important to us. Overall, we’re happy with Digital Sales’ work.

How did Digital Sales perform from a project management standpoint?

Although we didn’t start the project with Digital Sales, they came in as a savior at the end. They slowly helped us get our website up to the standard we needed. They always complete tasks within the agreed-upon timeframes. If there are any delays, Diarmuid is upfront about it and provides updates every step of the way.

What did you find most impressive about them?

Diarmuid is an honest and nice guy, which is very helpful. We have the same vibe and it’s easy to work with him. I think he likes working with us as well.

Are there any areas they could improve?

We’re really happy and I don’t have anything for them to improve. We work together daily and if they know something, they will share it with us even if it’s something that isn’t going to bring in money for their business.

Do you have any advice for potential customers?

Just give Digital Sales a call.

What evidence can you share that demonstrates the impact of the engagement?

We're very happy with the outcomes and the service they provided. We like the look and feel of the site and the content we have. We can update things as we progress, and the site offers a good representation of the services we provide. We've received a number of inquiries directly through the site, which is important from our point of view. We hope to build on that, and are working on our SEO and visibility.

How did Digital Sales perform from a project management standpoint?

They were very professional and eager to keep the project moving in a timely manner. Their communication was good, and they responded promptly. They understood our requirements, and they helped us with any gaps in our technical knowledge. Their post-project support is very good, and our main contact is still available to answer our queries or resolve our issues.

What did you find most impressive about them?

Their ability to build a solid web presence and drive traffic through it is important to them. We're not their typical kind of client, but they were very helpful with our unique set of needs. I'm very happy with our engagement overall.

Are there any areas they could improve?

There's nothing I can think of that they should improve.

Do you have any advice for potential customers?

I'm very happy to recommend them. From our point of view, if you're ready to engage a web service provider, have a good idea of what you hope to achieve. It's important to have your branding, logo, and design strategy in place before you engage them.

What evidence can you share that demonstrates the impact of the engagement? 

Digital Sales came up with great ideas. The logo is so good that we use it on everything, including our letterhead and invoices. I haven't been tracking website metrics but I'm happy with their work. 

People don't understand structural insulated panels, so the main goal of the site is really to get the information out. The new site has been doing a good job. I ask anyone who calls if they looked at the site. Customers say that it’s informative and it makes sense. 

How did Digital Sales perform from a project management standpoint? 

Digital Sales insisted that they knew the way to go. I'm a bit stubborn but they were able to change my mind. The whole process went fairly smoothly and was pretty pleasant. I have no complaints. When there was a problem or I needed something done, they handled it quickly. They were much better than we were in terms of following our timeline and meeting deadlines. They were chasing me rather than the other way around. 

My calls and emails were always answered, so there was overall good communication. I don't know what technology they used for most of the site, and I don’t want to know. I just care that it works and it looks good. They’re able to speak technical jargon but could put it in plain English for me and make it simple. 

What did you find most impressive about them?

Digital Sales actually cares about my business and works hard to get us more hits. They went above and beyond to get our name out there. They spent a lot of time listening to what we wanted and learning about our business. It's quite specialized but they even did their own research on the industry. 

Are there any areas they could improve?

No, I don't think so. They led us through the whole process step by step. They started with the basic infrastructure of the site and then got down to the specific details, making sure to get our buy-in all along the way. 

Do you have any advice for potential customers? 

I was initially skeptical but they were right about everything. So definitely hire them on and listen to them.

What evidence can you share that demonstrates the impact of the engagement?

The biggest result has been a dramatic increase in rent-paying. A lot more of our tenants are paying online now, which is brilliant for us.

We are very happy with the website and it does everything we want it to do.

How did Digital Sales perform from a project management standpoint?

They performed better than I did. Our contact person knew what we wanted. They were very on the ball and were always in touch. We remain really happy with them.

We primarily communicated through phone, email, and in-person when our main contact would pop into the office. Once a major update had been made, he would also come in because he physically wanted to show me how to use it.

What did you find most impressive about them?

As soon as I ask them to do something, they do it faster than I can imagine. They often make suggestions as well.

Are there any areas they could improve?

Not really. They knew what would catch people’s attention and we are really happy with our end product.

Do you have any advice for potential customers?

Be prepared when you sit down with them. We didn’t know exactly what we wanted initially, and they laid out what they needed to know in terms of what we wanted to get from the end product.