What evidence can you share that demonstrates the impact of the engagement?
They were very focused on presenting a strong image. They were really proactive in committing to help us and making sure we got a good end-product.
They also informed us about ways we could get government funding towards helping our redesign. They booked a training course that showed us how to apply for grant funding. As a result of the funding, we could justify a bigger spend on our website than we initially thought we could afford. We got a lot of added value.
They’re very committed to delivering high-end results. They were very engaged throughout the process. The end results exceeded our expectations.
How did Digital Sales perform from a project management standpoint?
They met all the targets. They broke the work into sections which was efficient. There was never a long delay when waiting for a response. They were focused on getting the site up and running as soon as possible.
They’re also very pleasant to deal with. They’re approachable and always available. The work progressed quickly and moved along smoothly.
What did you find most impressive about them?
They’re very personable, ambitious, and hardworking. They deliver a very good product. Customer service is excellent. They’re highly skilled and give their all to their customers.
Are there any areas they could improve?
No, we’re happy with them.
Do you have any advice for potential customers?
Set aside ample time to work on the project. It’s also helpful to spend time engaging with them and listening to what they recommend. The training course that we did with them put us in the right frame of mind for engaging with the new web design and marketing strategy.