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Design | Develop | Deliver

5.0
1 review

A boutique creative agency focused on designing simple, elegant user experiences and developing unique, top-class products. We exist to solve business challenges with creative solutions. To be as efficient as possible, we follow a tried and true process that helps us make sure we focus on the right things at the right time.

 
$10,000+
 
$100 - $149 / hr
 
10 - 49
 Founded
2012
Show all +
Vancouver, Canada
headquarters
  • 1530 west 8th
    Vancouver, BC V6J 5M6
    Canada
    6043983838

Reviews

5.0
1 review
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Web Development for Pet Food Manufacturing Company

“I gave them my initial idea, and they made the website far better than I had expected.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Aug. 2018 - Ongoing
Project summary: 

Helping build an online presence, The Digital Panda designed and developed a website. The website provides answers to most common questions and has a store finder. 

The Reviewer
 
11- 50 Employees
 
Canada
Jordan Milne
Marketing Manager, Canature Processing
 
Verified
The Review
Feedback summary: 

The website makes it easier for customers to find stores and there has been an increase in sales. The Digital Panda goes above and beyond to meet all needs, while their willingness to provide feedback and make recommendations quickly earned them trust.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the marketing manager at Canature Processing. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The Digital Panda?

When I joined the company, Canature Processing didn't have a website. I reached out to The Digital Panda to develop a website for us and help us with branding. 

SOLUTION

What was the scope of their involvement?

We had a logo already and I explained to The Digital Panda how I wanted the website to look. After building the wireframes, they designed and developed a website for us. The website has all the basic features and a store finder. We got store lists from our distributors, and now they're available through the website. The Digital Panda also provided their own feedback and made some valuable recommendations on how we could improve the website.

What is the team composition? 

I've worked with two people–a designer and a developer.

How did you come to work with The Digital Panda?

They were referred to me by a friend.

How much have you invested with them?

We've spent about $100,000.

What is the status of this engagement? 

We started working with them in August 2018 and the relationship is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The quality of their work is top-notch. I gave them my initial idea, and they made the website far better than I had expected. We've also seen an increase in sales. The website provides answers to common questions, which saves me time when dealing with customers.

How did The Digital Panda perform from a project management standpoint? 

They're very straightforward and easy to work with. We use Webflow, InVision, and WhatsApp for collaboration. 

What did you find most impressive about them?

They work quickly and meet our deadlines. Also, they're very good designers.

Are there any areas they could improve?

No. They've been very accommodating every step of the way.

Do you have any advice for potential customers?

Don't hesitate to contact them.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer