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Unlocking The Potential Of Australian Businesses

3.9
4 reviews

As Google premier partnered search marketing specialists, our focus is to deliver consistent value to your business through increased online visibility. Whether your core channel of choice is SEO, PPC, Social Media or all 3, the fact remains that each cog in your marketing mix should be yielding a return. That's what we thrive upon.

 

When we opened the doors to Digital Next in 2008, it was with the sole mission of providing total transparency throughout each of our services. From educating our clients to campaign reporting, our team of writers, designers, strategists and account managers are dedicated to finding and implementing growth opportunities for your business.

We focus on your desired outcomes and then reverse engineer how to obtain these results. Your business is not templated, and neither are our strategies.

READ MORE...
 
$1,000+
 
$100 - $149 / hr
 
10 - 49
 Founded
2008
Show all +
South Melbourne, Australia
headquarters
other locations
  • 157, The Sharp Project, Thorp Road
    Manchester M40 5BJ
    United Kingdom
    +44 845 539 0642

Portfolio

Key clients: 

Alongside white-labelling SEO link building services for some of Australia's most prestigious digital marketing agencies, Digital Next also work with clients directly. Some key clients of note include:

  • Sportsbet
  • LEDified
  • ServCorp
  • Wisdom Homes
  • Hoot Homes
  • WMPU DEV
  • Baby Train
  • Wortley Group

Reviews

3.9
4 reviews
Sort by

Marketing Overhaul for Design Agency

"Their value is second to none."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Apr. 2018 - Ongoing
Project summary: 

Digital Next AUS performed a marketing overhaul. They provided web design, produced SEO-friendly web content, created iconography, and redesigned all social media components.

The Reviewer
 
1-10 Employees
 
London, England
Kurtis Fehr
CEO, Fehr Labs
 
Verified
The Review
Feedback summary: 

The revamped website already received unanimous acclaim. The team constantly pushes themselves to improve and perfect their already stellar processes. Excellent service and value are among Digital Next AUS’ best merits.

BACKGROUND

Please describe your company and your position there.

I’m the CEO of a London based digital design agency. We deal with anyone from local businesses to multi-national ecommerce companies.  

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digital Next AUS?

One of our customers needed an overhaul of their digital perception, branding, and presence. Digital Next was contracted to assist in the marketing, content, and SEO for the new website.

What were your goals for this project?

Our goal was to make it appear to clients that this business had grown larger than ever before. They realized a corporate, professional image would best serve them in securing new customers.

SOLUTION

How did you select this vendor?

I met Digital Next AUS at a conference and found the CEO and his team to be fantastic.

Describe the scope of their work in detail.

They were tasked with providing ideas and suggestions throughout the web design phase, producing website content that was relevant and keyword friendly, and managing all supporting imagery for the new website. They also designed all of the social media material including avatars, banners, share imagery and much more.

What was the team composition?

I worked closely with Tom (Digital Operations Manager, Digital Next AUS) and Steven (Marketing Manager, Digital Next AUS).

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Although it’s premature to gauge the success of the new website and the work that Digital Next AUS completed, my client and their customers have all had extremely positive responses after seeing the transformation. We couldn't have done it without Digital Next AUS.

How effective was the workflow between your team and theirs?

Phone calls and emails are my go-to form of communication and that approach never failed us throughout this project. We scheduled regular meetings over the phone to discuss the current status and planned workflow, and spoke several times daily over email about smaller details.

What did you find most impressive about this company?

The most important thing to me is people. I've worked with a lot of people who do good work but lack the human element. After all, we're serving humans with the work we do. I find the personal approach that Digital Next AUS had was unparalleled. They're a really friendly and ambitious company with a constant eye on evolving and improving the work they do. Tom and Steven were great guys to deal with every day and always had the customer at heart of everything they do.

Are there any areas for improvement?

Things can always be quicker and more efficient, but my client and I were delighted with the service delivered. We'd maybe want a smaller bill, but who doesn't? Their value is second to none.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Link Building for Photography Website

"Their work was in direct opposition to Google's terms of service, which is precisely what we didn’t want." 

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0.5

Quality: 
0.5
Schedule: 
5.0
Cost: 
0.5
Willing to refer: 
0.5
The Project
 
Less than $10,000
 
Dec. 2018 - Feb. 2019
Project summary: 

Digital Next AUS was brought on to do link building that complied with Google’s terms of service. They reviewed and agreed to project requirements via email. This review includes the vendor’s response.

The Reviewer
 
1-10 Employees
 
Sydney, Australia
Mark C
CEO, Shotkit
 
Verified
The Review
Feedback summary: 

Link building services provided by Digital Next AUS were in direct contradiction of Google’s established terms of service. With unhelpful and sometimes forceful communication, Digital Next failed to fulfill their obligations. The engagement was then concluded.

BACKGROUND

Please describe your company and your position there.

I’m the founder and CEO of Shotkit, a photography equipment website.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digital Next AUS?

I needed white-hat link building services that consisted of reaching out to webmasters and introducing them to our content.

What were your goals for this project?

I wanted to improve our website’s SEO performance while complying with Google’s terms of service.

SOLUTION

How did you select this vendor?

I found them online.

Describe the project in detail.

We were quite clear about our need to remain 100% Google compliant. Our emails to Digital Next explained, in detail, exactly what we wanted, and more importantly, what we didn’t want. All this was agreed upon by both sides.

What was the team composition?

We worked with two different project managers, in addition to communicating with their CEO.

RESULTS & FEEDBACK

Can you share any statistics or metrics that speak to the quality of their work and impact of the engagement?

Their work was in direct opposition to Google's terms of service, which is precisely what we didn’t want. In attempting to defend their actions, we felt they were rude and aggressive.

How did the Digital Next AUS perform from a project management standpoint?

Our first project manager, Tom (Digital Operations Manager, Digital Next AUS), was excellent to deal with. We have no complaints about him. The second, however, was completely unhelpful and unprofessional. We also had a similar experience with their CEO, who ignored our concerns.

What impresses you about the Digital Next AUS?

I can’t think of a genuine answer to this question.

Are there any areas for improvement?

Working in accordance with Google’s terms of service and their contractual obligations would be a step in the right direction.   

0.5
Overall Score They were very dishonest with us. I will avoid working with them again.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    There were no problems in this area.
  • 0.5 Cost
    Value / within estimates
    If they'd delivered on their promise, it would have been fine. However, we were left having paid for something that's potentially damaging.
  • 0.5 Quality
    Service & deliverables
    Digital Next delivered exactly what we told them we didn't want.
  • 0.5 NPS
    Willing to refer

Company response

The vendor responded on May 24, 2019.

We sincerely apologize that you continue to feel disgruntled, however, are confused that you would feel such strong hate. After looking through all communications with our lawyer, it is quite clear that our link building service was explained, your account manager was transparent throughout, and that multiple examples of work were sent to you before any formal commitment. Furthermore, the largest concern is that both you and your internal SEO Specialist approved each and every prospect submission before we proceeded. 

This level of transparency is seldom provided in our industry and to claim that we are dishonest is grossly incorrect. To approve the workload before the start, approve the entire first month's deliverables, and then halfway through month two of the order state that we have duped your business with false information is totally inaccurate. We were very open to objective feedback but could not understand where the hate derived from, having been so accountable throughout.

Nevertheless, out of appreciation that there was a misunderstanding, we refunded you for the workload. Unfortunately, we’re not in a position to refund the first month of activities as you requested to proceed forward and the work was delivered as agreed upon. You have had every opportunity to approve all aspects of our work and we have provided ample advice throughout on how you yourself can acquire earned backlinks instead of curated links.

We wish you the best with your future link earning endeavors.

SEO Improvement for Email Delivery Service

"I’m impressed by their knowledge and the outcomes of their work."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
4.5
The Project
 
Less than $10,000
 
Apr. 2019 - Ongoing
Project summary: 

To maximize SEO efforts, Digital Next AUS restructured websites, looking at the layout and tags before removing duplicate content. They now continue to provide keyword analysts and coordinate SEO strategies.

The Reviewer
 
51-200 Employees
 
South Melbourne, Australia
David Barnes
CEO, Zulu Labs
 
Verified
The Review
Feedback summary: 

The sites currently rank on search result pages. Digital Next AUS is knowledgeable about their field and deliver good results.

BACKGROUND

Please describe your company and your position there.

Zulu eDM is a total email delivery and reputation management program for campaign mail, transnational mail and all other types of email. Our franchise campaign and email performance platform is unique in the way it ensures the best delivery and most tailored content for franchise groups. 

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digital Next AUS?

We had plenty of content out there but were getting zero traction when it came to search. The content was rich in value but ranked poorly.

What were your goals for this project?

Our goal was to start to be ranked by search engines in a way that aligns with our services and tools.

SOLUTION

How did you select this vendor?

They’ve restructured our websites, removing duplicate content issues and giving us a base to move forward. They’ve also looked at styles and tags, provided keyword analysis, and more and aligned them with our objectives.

What was the team composition?

They have subject matter experts led by a team leader.

RESULTS & FEEDBACK

Can you share any statistics or metrics that speak to the quality of their work and impact of the engagement?

We’re finally being ranked.

How did the Digital Next AUS perform from a project management standpoint?

Their project management is fine.

What impresses you about the Digital Next AUS?

I’m impressed by their knowledge and the outcomes of their work.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer

SEO for Events Services Company

"...ultimately the results speak for themselves."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
May 2016 - Ongoing
Project summary: 

Digital Next AUS enhances an online presence through SEO services. 

The Reviewer
 
1-10 Employees
 
Melbourne, Australia
Dominic Ellis
Director, Marquee Monkeys Party Hire
 
Verified
The Review
Feedback summary: 

The site's Google ranking continues to improve. Collaboration with Digital Next AUS is seamless due to their efficient, accessible communication style. Their method of managing tasks has been flawless.

BACKGROUND

Please describe your company and your position there.

I'm director and manager at Marquee Monkeys party hire, an events based business.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digital Next AUS?

We hired the team to design and manage our website as well as perform ongoing web optimization.

What were your goals for this project?

We wanted to achieve a better online presence resulting in a better ranking on Google.

SOLUTION

How did you select this vendor?

We selected them through an extensive search and several meetings with the team.

Describe the project in detail.

The project is ongoing, and it’s a great success. Digital Next manages our online presence, builds links, and lets me focus on my work.

What was the team composition?

I’ve worked with three main representatives, but my designated contact point is Steve (Marketing Manager, Digital Next AUS).

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our Google ranking continues to climb higher. 

How effective was the workflow between your team and theirs?

Their workflow has been perfect. They have outstanding communication skills. 

What did you find most impressive about this company?

They are easy to understand, communicative, and ultimately the results speak for themselves.

Are there any areas for improvement?

Everyone can improve, but I can’t think of anything.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer