# Digital Industry Group (DIG) Digital Industry Group (DIG) Reviews (4), Pricing, Services & Verified Ratings - 4.9 out of 5 average review rating - 0 connections joined Digital Industry Group (DIG)'s Network [Visit Website](http://www.thedigteam.com) [Get a Custom Proposal](https://clutch.co/profile/digital-industry-group-dig) **We Bring Digital Experiences to Life** Our team includes strategists, designers, product managers and content experts, all with a shared focus: helping our clients create industry-leading digital products that achieve real business value. We started in 2017, successfully delivered over 200 projects and have designed experiences used by over a million users today. ## Company Information - Minimum project size: $25,000+ - Hourly rate: $150 - $199 - Number of employees: 10 - 49 - 1 Locations: - Grand Rapids, MI (Headquarters) - Founded in 2017 - 1 languages: English ## Services, Focus Areas, Industries, and Clients ### Service Lines - 35% UX/UI Design - 10% Email Marketing - 10% IoT Development - 10% Low/No Code Development - 10% Mobile App Development - 10% Web Design - 10% Web Development - 5% Digital Strategy ### Focus Areas - No Code Development: - 100% Webflow - Mobile Focus: - 65% Consumer Mobile App Development - 25% Health & Wellness Mobile App Development - 10% Travel & Lifestyle Mobile App Development - Application Platforms: - 60% Amazon Application Development Framework - 30% Azure Platform - 10% Linux server - Low Code Development: - 50% Salesforce Lightning - 25% Appian - 25% Visual Lansa - Mobile Platforms: - 45% iPhone iOS App Development - 30% Android App Development - 25% Hybrid & cross platform apps - CMS Focus: - 40% Sitecore CMS - 40% WordPress CMS - 20% Squarespace CMS - User Experience Focus: - 40% UX Strategy - 35% User Research - 25% Usability Testing - Frameworks and CMS: - 33% React Native - 27% React - 20% .NET - 20% Other frameworks and CMS - Programming & Scripting: - 25% C++ - 15% PHP - 15% SQL - 10% AJAX - 10% JavaScript - 10% Swift - 10% Typescript - 5% Objective C ### Industries - 15% Non-profit - 60% Consumer products & services - 10% eCommerce - 10% Government - 5% Medical ### Clients - 75% Midmarket ($10M - $1B) - 25% Enterprise (>$1B) ## Pricing Snapshot Average rating for cost based on this provider's reviews: 4.9 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: DIG offers competitive pricing, with projects ranging from $2,800 for branding and website development to under $500,000 for larger applications. Clients appreciate their value for cost, technical expertise, and strong communication throughout the project lifecycle. **Most Common Project Size**: $50,000 to $199,999 based on 4 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - UX/UI Design: $200,000 to $999,999 based on 1 review - Custom Software Development: $50,000 to $199,999 based on 1 review - Branding: Less than $10,000 based on 1 review - Web Design: $50,000 to $199,999 based on 1 review ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### Digital Industry Group (DIG) Review Insights Overall Review Rating: 4.9 - Quality: 4.9 - Schedule: 4.9 - Cost: 4.9 - Willing to Refer: 4.9 ### Top Mentions - Personable (2 mentions) - Professional (2 mentions) - Accommodating (1 mentions) - Adaptable (1 mentions) - Communicative (1 mentions) - Detail-oriented (1 mentions) - Easy to work with (1 mentions) - Exceptional results (1 mentions) - Experienced (1 mentions) - Great project management (1 mentions) - Helpful (1 mentions) - High-quality work (1 mentions) - Reasonable pricing (1 mentions) - Timely (1 mentions) - Unique expertise (1 mentions) ### Review Highlights **Proficiency in Custom Software Development** DIG's technical expertise in custom software development is highlighted by their successful delivery of a user-friendly, glitch-free system for an aviation product company. Their adaptability and quick response times are noted as significant strengths. **Creative Branding and Design** DIG's creative skills in branding and design are highlighted by their ability to deliver modern, professional websites and comprehensive branding guides that exceed client expectations. **Client-Centric Approach** DIG's customer-focused approach is frequently praised. They go the extra mile to understand client needs, ensuring solutions that drive value and resonate with client brands and missions. **Challenges with Vision Alignment** There are instances where DIG struggled to fully realize or align with the client's vision, particularly for more unconventional or outside-the-box ideas. This suggests a potential area for improvement in understanding and executing unique client visions. **Passion for Nonprofit Work** DIG's passion for working with nonprofits and their cultural fit with such organizations is a recurring theme. Their commitment to the mission and values of nonprofit clients adds significant value to their partnerships. **Solid Value Proposition** Clients appreciate DIG's value proposition, often noting that the company provides more than expected, such as comprehensive branding guides and additional features that enhance the final deliverables. **Consistent Within Budget and Scope** DIG consistently stays within the planned budget and scope of work, which is a significant positive for clients managing tight financial constraints and looking for reliable partners. **Effective Project Management** Several reviews commend DIG's project management skills, including regular meetings, clear communication, and timely deliverables. Their use of tools like Slack for rapid communication and reducing email was appreciated. **Timely and Responsive Communication** DIG is noted for their timely and responsive communication, ensuring that clients are always informed about project status and next steps, which is particularly beneficial for clients without an in-house IT team. ### Digital Industry Group (DIG) Reviews #### UI/UX Design for Data-Gathering Nonprofit Organization (Featured Review) **The Project** - Services: UX/UI Design - Project size: $200,000 to $999,999 - Project length: Nov. 2020 - Ongoing **Project Summary**: A data-gathering organization hired Digital Industry Group to design the frontend of their platform. The team made a UI that could adapt across different devices and display scientific data in a simple manner. **Review Rating**: 5.0 - Quality: 4.5 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CIO, Great Lakes Observing System - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Jan 4, 2022 **Feedback Summary**: Thus far in the ongoing development, Digital Industry Group’s design has been well-aligned with the client’s objectives. The team stays within budget and demonstrates great reporting skills. They’re able to foster a good personal and professional relationship with their client as well. ""Their reports are always clear and consistent. Working with them is uncomplicated."" **BACKGROUND** Introduce your business and what you do there. The Great Lakes Observing System is a nonprofit organization with a charter to aggregate and publish data in the Great Lakes. We are primarily federally funded, and we work with a number of different partners and organizations who contribute data through us that, in turn, get posted on public repositories. As CIO, I’m responsible for the development of the platforms that we provide to our partners and the public. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Digital Industry Group (DIG)? We have a suite of applications that had been developed with legacy technology. These products were somewhat disconnected and did not really serve our users well. Our challenge was to develop an entirely new platform whose frontend could push for positive consumer experiences.  **SOLUTION** What was the scope of their involvement? DIG was provided with our requirements and objectives during the RFP process. Once they secured the project, they worked in conjunction with another company that was in charge of backend development.  Their team designed a UI that could present complicated scientific data in a simple manner. They also made the platform adaptive and accessible on desktop computers as well as on smartphones.  What is the team composition? We’ve interfaced with several people, but we’re working with 3–4 members from DIG on a regular basis: the project/account manager, one of the company’s co-founders, and a senior designer. How did you come to work with Digital Industry Group (DIG)? We went through an RFP process where we provided DIG and other vendors with high-level business and high-level technical requirements. We evaluated their team’s response using mostly quantitative metrics and ultimately rewarded them with the project when they came out with the highest score.  Their passion for working with nonprofits, our cultural fit, and the fact that they were a local company also factored into our decision. They had the technical skills and price point that we were looking for as well. How much have you invested with them? We’ve spent under $500,000 so far. What is the status of this engagement? We started working together in November 2020. The project is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We’ve yet to release the public version of our software, so it’s still a bit too early to gauge the impact of the DIG team’s work. By then, we will definitely look into our conversions or how many website visitors we can get to create new accounts on the platform.  Right now, however, we can say that DIG is 100% in line with the scope of work and planned budget.  How did Digital Industry Group (DIG) perform from a project management standpoint? DIG has definitely been spot-on from a project management perspective. They’re very good at communicating with us and their reports are always clear and consistent. Working with them is uncomplicated.  We have regular weekly calls and monthly status reports. Besides our rapid-fire Slack correspondence with the team, we also have informal communications with their senior founder, usually for a general health check. We use very little email, which is partially due to my desire to reduce email communications. What did you find most impressive about them? The personal and professional relationship that they’ve fostered with us is a clear stand-out.  Are there any areas they could improve? The only thing they could do differently is to stay with me as I tend to think outside of the box. There have been a few times where DIG didn’t fully realize the vision that I had for the product or couldn’t step up to try and meet that vision. Do you have any advice for potential customers? It will be very helpful to provide clear and comprehensive feedback to DIG. Don’t simply hand off the work because your involvement in the process will really benefit the outcome.  --- #### UI/UX Design for Data-Gathering Nonprofit Organization **The Project** - Services: UX/UI Design - Project size: $200,000 to $999,999 - Project length: Nov. 2020 - Ongoing **Project Summary**: A data-gathering organization hired Digital Industry Group to design the frontend of their platform. The team made a UI that could adapt across different devices and display scientific data in a simple manner. **Review Rating**: 5.0 - Quality: 4.5 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CIO, Great Lakes Observing System - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Jan 4, 2022 **Feedback Summary**: Thus far in the ongoing development, Digital Industry Group’s design has been well-aligned with the client’s objectives. The team stays within budget and demonstrates great reporting skills. They’re able to foster a good personal and professional relationship with their client as well. ""Their reports are always clear and consistent. Working with them is uncomplicated."" **BACKGROUND** Introduce your business and what you do there. The Great Lakes Observing System is a nonprofit organization with a charter to aggregate and publish data in the Great Lakes. We are primarily federally funded, and we work with a number of different partners and organizations who contribute data through us that, in turn, get posted on public repositories. As CIO, I’m responsible for the development of the platforms that we provide to our partners and the public. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Digital Industry Group (DIG)? We have a suite of applications that had been developed with legacy technology. These products were somewhat disconnected and did not really serve our users well. Our challenge was to develop an entirely new platform whose frontend could push for positive consumer experiences.  **SOLUTION** What was the scope of their involvement? DIG was provided with our requirements and objectives during the RFP process. Once they secured the project, they worked in conjunction with another company that was in charge of backend development.  Their team designed a UI that could present complicated scientific data in a simple manner. They also made the platform adaptive and accessible on desktop computers as well as on smartphones.  What is the team composition? We’ve interfaced with several people, but we’re working with 3–4 members from DIG on a regular basis: the project/account manager, one of the company’s co-founders, and a senior designer. How did you come to work with Digital Industry Group (DIG)? We went through an RFP process where we provided DIG and other vendors with high-level business and high-level technical requirements. We evaluated their team’s response using mostly quantitative metrics and ultimately rewarded them with the project when they came out with the highest score.  Their passion for working with nonprofits, our cultural fit, and the fact that they were a local company also factored into our decision. They had the technical skills and price point that we were looking for as well. How much have you invested with them? We’ve spent under $500,000 so far. What is the status of this engagement? We started working together in November 2020. The project is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We’ve yet to release the public version of our software, so it’s still a bit too early to gauge the impact of the DIG team’s work. By then, we will definitely look into our conversions or how many website visitors we can get to create new accounts on the platform.  Right now, however, we can say that DIG is 100% in line with the scope of work and planned budget.  How did Digital Industry Group (DIG) perform from a project management standpoint? DIG has definitely been spot-on from a project management perspective. They’re very good at communicating with us and their reports are always clear and consistent. Working with them is uncomplicated.  We have regular weekly calls and monthly status reports. Besides our rapid-fire Slack correspondence with the team, we also have informal communications with their senior founder, usually for a general health check. We use very little email, which is partially due to my desire to reduce email communications. What did you find most impressive about them? The personal and professional relationship that they’ve fostered with us is a clear stand-out.  Are there any areas they could improve? The only thing they could do differently is to stay with me as I tend to think outside of the box. There have been a few times where DIG didn’t fully realize the vision that I had for the product or couldn’t step up to try and meet that vision. Do you have any advice for potential customers? It will be very helpful to provide clear and comprehensive feedback to DIG. Don’t simply hand off the work because your involvement in the process will really benefit the outcome.  --- #### Web Design for Management Consulting Company **The Project** - Services: Web Design - Project size: $50,000 to $199,999 - Project length: Feb. - June 2021 **Project Summary**: Digital Industry Group (DIG) was hired by a management consulting company to handle a website refresh. Following a discovery phase, the team handled the site's redesign and provided technical support. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** COO & Associate State Director, Michigan SBDC - Industry: Other industries - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Jan 4, 2022 **Feedback Summary**: A client-focused partner, Digital Industry Group (DIG) went the extra mile to understand the client's needs, allowing them to deliver designs that provided immense value to and resonated with the client's new brand. They were highly professional, communicative, and supportive throughout. ""They were able to really put themselves in the shoes of our clients to make a meaningful and lasting change."" **BACKGROUND** Please describe your company and your position there. I am the COO of the Michigan SBDC **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Digital Industry Group (DIG), and what were your goals? Our website was extremely dated and did not represent who we were to today's entrepreneur. Dig was able to take our new brand and refresh our website with a new look and feel that represented the SBDC of today. **SOLUTION** How did you select this vendor and what were the deciding factors? Prior working experience with the vendor and the exceptional work they have done for the SBDC in the past. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. To take our newly created brand and refresh our website to reflect the SBDC of today. This included discovery, design, implementation, and support.  Dig is wildly customer focused, always going the extra mile to serve their clients, and with their partnership they were able to deliver on our vision for our new brand. Dig just doesn't execute, but they seek first to understand our customer base and their needs, and create solutions that drive value and understanding of what the SBDC does and how it can serve it's clients. I'm so grateful for the work they have done and the partnership they have created. Looking forward to working with them again in the future! How many people from the vendor's team worked with you, and what were their positions? A project manager was our main point of contact, with designers and developers to support the build process. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? We are still working to gather this data. Describe their project management style, including communication tools and timeliness. Project management was critical for this project. Dig was communicative, responsive, and detailed in helping our team know what we needed to do, next steps, and resolution of any issues. Our team does not have an IT team to work with, and Dig was so helpful in helping us understand what we needed to do to accomplish our goals. What did you find most impressive or unique about this company? They are extremely professional but they also know how to make work fun! They energized our team here at the SBDC and most importantly, they partnered with us versus just being a vendor. They believe in our mission and as a result, they were able to really put themselves in the shoes of our clients to make meaningful and lasting change. Are there any areas for improvement or something they could have done differently? Nothing at all! --- #### Branding & Website Dev for Accounting Startup **The Project** - Services: Branding - Project size: Less than $10,000 - Project length: Aug. - Oct. 2021 **Project Summary**: Digital Industry Group (DIG) provided branding to an accounting startup, working on colors, fonts, and a logo. They also developed the client’s website, which featured their services, bio, and contact details. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder, West Michigan Accounting Partners - Industry: Business services - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Nov 5, 2021 **Feedback Summary**: Digital Industry Group (DIG) successfully delivered a website that made the client look reputable and professional. Their project management had been solid — they handled everything, and they delivered on time. Ultimately, their value proposition and accommodating approach were impressive. ""They were timely, and they always did the things they were supposed to do."" **BACKGROUND** Introduce your business and what you do there. I’m the founder of West Michigan Accounting Partners. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Digital Industry Group (DIG)? I launched my own company to do some accounting work on the side, and hopefully, it would turn into a more permanent business. I needed to create a brand, logo, and website to establish my legitimacy. I wanted to look like a real professional. **SOLUTION** What was the scope of their involvement? DIG helped me create my company’s branding. First, they asked me questions about my brand, such as my preferred colors and the brand designs. I also sent them websites that I liked. They then sent me an eight-page branding guide that included our corporate colors, font, and logo. After that, DIG developed a very basic website for me. I told them I only wanted a simple site that could add legitimacy to my company. I didn’t even intend on getting clients through that platform. I just wanted to have an online presence whenever a prospective client googles me. DIG wrote my website copy — everything they sent to me was gold. The site featured my services, a short bio, and my contact details. The site had a clean layout, and when users scroll up and down, some of the background colors moved. It had various details that I wouldn’t have been able to come up with by myself. What is the team composition? I worked with Brooke (Project Manager), Courtney (Lead Designer), Ashlee (Account Manager), and Jeff (Business Development Director). How did you come to work with Digital Industry Group (DIG)? I went to the same church as Jeff.  How much have you invested with them? I spent $2,800. What is the status of this engagement? Our partnership lasted from August–October 2021.   **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  I showed my website to friends and family, and it received positive feedback. DIG did a great job with the site. I now have a platform that I can add to my email signature; it makes me very professional. They helped me look like a reputable and real player.   How did Digital Industry Group (DIG) perform from a project management standpoint? DIG’s project management was solid. We had weekly check-ins. They were timely, and they always did the things they were supposed to do.  Ashlee did a great job accommodating my requests. They took care of everything, and they didn’t involve me in much of the process.  What did you find most impressive about them? DIG’s value proposition was impressive. I didn’t even know the branding guide was part of the package — they just sent it to me. Their deliverables didn’t need any improvements; they went above and beyond in their work.  If I had made the site by myself, it would have looked like something built by someone who didn’t know how to use technology. Thanks to DIG, I have a modern-looking website. Are there any areas they could improve? I can’t think of anything.  Do you have any advice for potential customers? Tell them what you want, and trust their expertise.  --- #### Custom Software Development for Aviation Product Company **The Project** - Services: Custom Software Development - Project size: $50,000 to $199,999 - Project length: Dec. 2019 - May 2021 **Project Summary**: Digital Industry Group developed custom software for an aviation product company. The team was responsible for managing several glitches and providing a user-friendly platform.  **Review Rating**: 4.5 - Quality: 5.0 - Schedule: 4.5 - Cost: 4.5 - Willing to Refer: 4.5 **The Reviewer** President, Aviation Product Company - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jan 9, 2022 **Feedback Summary**: Digital Industry Group delivered a well-functioning system, which justified the success of the collaboration. The team conducted in-person and virtual meetings, keeping everyone in the loop. Overall, they were impressively experienced and adaptive to any situations and challenges. ""A working software system was our number one measurable outcome."" **BACKGROUND** Please describe your company and your position there. I am the owner/president of an aviation product company. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Digital Industry Group (DIG), and what were your goals? DIG was hired for some custom software development. **SOLUTION** How did you select this vendor and what were the deciding factors? Technical expertise. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. Deliverables were taking current software with many glitches and fixing to a newer more user friendly software. How many people from the vendor's team worked with you, and what were their positions? There were three with over all project but one dedicated to. the technical side of the project. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? A working software system was our number one measurable outcome. Describe their project management style, including communication tools and timeliness. Weekly in person or virtual meetings to keep everyone in tuned to the project. What did you find most impressive or unique about this company? Small but experienced and easy to transition and adapt to new situations and challenges. Are there any areas for improvement or something they could have done differently? Being a small team has its challenges but also has its advantages. You get a response quickly with any of their team. We realy liked that about DIG. --- ## Portfolio & Awards ### Sparx Hockey App SPARX brought DIG onto the team to create a mobile experience for their sharpeners that would allow mobile connectivity and control on both consumer and commercial experiences. For SPARX, thorough planning and user research was crucial to even get started. This project leaned heavily on user experience and making functionality as clear as possible. Every element was iterated on, tested, and retested. We weren't afraid to get messy and go back to the drawing board multiple times until we got it right. The resulting connected sharpener app is intuitive, easy to navigate and a competitive differentiator for SPARX. ### A cloud-based solution for Great Lakes data Seagull relies on a network of buoys across the Great Lakes to provide real-time weather and water conditions. Users can also toggle between forecast layers showing water temperature, wave heights and wind.   Our challenge was to display this data in a user-friendly interface for both average boaters and scientists. The client, part of the NOAA-funded Integrated Ocean Observing System (IOOS) was able to beta test Seagull in 2021 and officially launched in April 2022.  ### An application for smart grills We worked with Grilla Grills to plan and design a mobile application, along with the display hardware on the grill, that allows customers to control their grilling experience from their mobile device. We created a simple yet appealing interface that stayed true to the Grilla brand. Our goal was to allow customers to use the application confidently and enjoy an elevated cooking experience. ### Design and support for an aviation solution We worked with an aviation company to design a platform that eliminates expensive ground incidents at airports. WingGuard has a system of four temporary sensors controlled from a tablet to protect a plane from hangar rash as it is maneuvered by ground.  After launch, we provided ongoing development support and marketing consultation.   ### An IoT product for a manufacturing leader DIG is collaborating with a window and door manufacturer to design an application for connected blinds. From setup to installation to scheduling blind automation, the UX strategy and design are positioning the client for a strong product launch. ### Integrated B2B digital marketing We worked with Boyd Corporation to develop an integrated digital marketing campaign promoting their partnership with 3M. We utilized geofencing and traditional inbound marketing tactics to bring awareness to new product information and drive webinar attendance.  ### A new website and CRM solution DIG worked with Michigan SBDC to design and develop a new website showcasing the organization's updated brand and timely business resources during the COVID-19 pandemic. We also created a personalized intake form in coordination with a Salesforce CRM deployment to better serve Michigan SBDC customers.  ### A fresh website for a data-driven organization DIG worked with the Great Lakes Observing System (GLOS) to design and develop a new website to better showcase the resources available to their target audiences. GLOS provides end-to-end data services that support science, policy, management, and industry in the U.S. and Canada. Whether deciding to venture out on a boat or confronting the effects of climate change, this new website equips observers with high-quality, up-to-date lake information from the region's observing network. ### Industry Recognitions - IDA Bronze in Multimedia/Mobile/Web Design 2022 - IDA Silver in Multimedia/Mobile/Web Design 2022 - Top B2B Companies - Michigan (Clutch) - 2021 Best of MichBusiness - West Michigan's 2022 Best and Brightest Companies - Michigan 50 Companies to Watch Award ## Packages ## Locations (1) ### Grand Rapids, MI (Headquarters) - 200 Monroe Ave NW - Grand Rapids, MI 49503 - United States - 10 - 15 employees - Phone: 518155649 ## Contact Digital Industry Group (DIG) [Send a message](https://clutch.co/profile/digital-industry-group-dig) ### Connect on Social - [LinkedIn](https://www.linkedin.com/company/digital-industry-group-llc/mycompany/?viewasmember=true) - [Facebook](https://www.facebook.com/www.dig.solutions) - [Instagram](https://www.instagram.com/digital_industry_group/)