What was the scope of their involvement?
The project management was very impressive. The laid out guidelines, timelines and project phases, and expectations for us. As far as the technology, we did an exercise that they call a “website field trip”, in which we were able to come up with three websites that we really liked, and mention what we liked about them.
We used some video content on our homepage which was really great and exciting. We wanted more of a destination feel to our website because we live in a wonderful destination. We don't want to just be how you get here. We wanted it to communicate we're part of the destination experience and your experience starts the moment you land at the airport. They were really able to help us find out what our message was, and how we aesthetically incorporate all of these different components. Another technology piece that they incorporated was a real-time flight status that was constantly being updated and adjusted. That is on our homepage as well.
What is the team dynamic?
We had a great team in place that was assigned to us that included a project manager, a content migrator, a designer and another team member who handled the streamlined site, or the special district platform, and all of the content migration to this version.
How did you come to work with Digital Deployment?
We looked at three different companies, and like I said, not a lot of people have experience with the special district aspect of the website. It's a completely different set of transparency guidelines that we have to, and want to, adhere to, especially when we're dealing with special projects here at the airport. The public needs to be able to find that information and navigate the site in a way that they can get to it right away.
They have so much experience, and very few website design companies have that feature. When we looked at the two other companies, it was very vague in terms of what we could expect. When we asked for other sites that they had designed and developed, we just really couldn't get a really solid feed. Digital Deployment had a list of references, people that we could call, sample websites that we could go to. Our project was really unique for them, because this is one of their first projects where there was so much design implementation. It really was such a big project to take on. The timeline that we wanted was a quick three-month turnaround, and they were able to deliver on that timeframe.
How much have you invested with Digital Deployment?
It was a $34,000 project.
What is the status of this engagement?
We started the process with them, in terms of discovery, in January 2017. The project officially started on March 1st, and was completed by June 1st, was our soft launch of the new site.