Digital Beings

Acerca del Cliente

Zeppelin crea herramientas de desarrollo y realiza auditorías de seguridad sobre sistemas distribuidos y Blockchain. Fundada en 2015, Zeppelin ha establecido estándares de la industria para construir sistemas distribuidos seguros y se ha posicionado como un nombre muy respetado en la comunidad de Blockchain.

The Challenge

Zeppelin desarrolló Coral Fundraiser, una plataforma de recaudación de fondos a través de crypto que permite a los clientes lanzar fácilmente su propia ICO. Parte del proceso consistía en recopilar información sobre personas y organizaciones interesadas en invertir. Para cumplir con las regulaciones existentes de KYC, se requería un proceso exhaustivo de recolección de información de clientes como parte clave de la solución y esto se implementó inicialmente a través de un conjunto de forms monolíticas que eran incómodas y difíciles de seguir.

Solución

Digital Beings se asoció con el equipo de Zeppelin para desarrollar un nuevo proceso de recolección de información tipo “wizard” que permite a los usuarios seguir pasos claros que, al mismo tiempo, se diseñaron dinámicamente según las selecciones realizadas a lo largo del workflow.

Key Achievement

• Rápido control de la arquitectura pre-existente. Nuestro equipo estaba codificando sobre el código de Zeppelin en solo unos días.
• Mejoría en niveles de engagement.
• Reducción del número de personas que abandonan el proceso a mitad de camino.
• Mecanismo más estructurado para manejar la información capturada por el sistema que consiste no sólo en datos sino también en archivos adjuntos.

About the Client

Wrap is a Digital Marketing platform allowing brands to distribute content in a different and cool way that’s 100% mobile-focused, called “wraps”. Brands using Wrap’s platform can create, design, manage and distribute their content directly from an online too generating impactful communications.

The Challenge

After a few years of technical “paralysis” and losing almost its entire Engineer team, Wrap needed to re-launch their platform, renew it and add new features clients had been demanding for.

The Solution

Digital Beings set up an engineering team to extend Wrap’s staff and quickly took control of the existing architecture and new features. Although the stack was a bit messy, the team was able to deliver stuff within the first month while, at the same time, kept providing support to existing clients.

Key Achievement

• The team collaborated with Wrap’s Head of Engineering to gain a full understanding of the existing tech architecture composed of several parts.
• Following an Agile methodology, the team was able to take ownership of the “stand-by” backlog and deliver features clients had been demanding for a long time.
• Creation of customized campaigns for large brands like Halls and British Telecom under a challenging time to market.
• Technical leadership and consultancy for improving the platform overall from the creation of the digital pieces all the way to the distribution mechanisms.

About the Client

Seguro Select is a leading insurance broker with the main purpose of being close to the clients and help them make the right decision to protect their patrimony. Since the year 2000, Seguro Select provides personal insurance services and gives clients the ability to compare costs, benefits and coverage among the main insurance companies in the market.

The Challenge

As part of its digital transformation process, Seguro Select wanted to create a tool that allows clients to self-manage their products and coverage as well as give them a direct access to all the services, improving their experience when interacting with the company.

The Solution

We created a mobile app for iOS and Android with clean and simple to use interface, giving Seguro Select’s clients and prospects full access to manage their existing policies, get quotes, compare prices, renew their insurance and report claims.

Key Achievement

• The app became the main interaction channel between the company and its clients.​
• Giving clients the ability to self-manage their products helped Seguro Select reduce operational costs in critical areas like claims and sales.​
• We created a scalable tech stack that will allow the connection of external services to continue enlarging Seguro Select’s service offering to its insured.​

About the Client

Alius engaged with an multi-million dollar international fund to create a tailor made solution for managing the company’s operation involving +100 people in 5 countries, and was in need of a senior engineer team to extend their own team to delivery the service.

The Challenge

The platform had a large backlog of required fixes as well as enhancements to be made in order to evolve the tool and keep it useful for the end users. Having gone thru different teams for some years, the code base was a bit complex and heterogeneous, lacking a solid and consistent architecture on top of which to grow.

The Solution

Digital Beings assigned a senior team of a Tech Lead and a Software Engineer to gain ownership of the code base, understand the pillars of the solution and quickly set the ground for evolving the tool while supporting the daily operational needs. The team worked collaboratively both with Alius and the fund’s own technical team and established a development process to ensure a proper management of the user’s requirements while keeping the system clean and scalable.

Key Achievement

• Within a few months, the team was able to complete the development and deploy some big features that had been “Work In Progress” for over a year.
• Even when the team was new to the client and the platform’s architecture, the level of service was kept and even improved making the transfer of ownership transparent to the end user.
• As a result of an active proposal from Digital Beings’ team, a full UI revamp was held to improve the user experience when working with the tool which was really well adopted by the end user.

About the Client

BrushUp Club invented a cool toothbrush and wanted to commercialize it through a subscription model helping people keep up with their dental health by automatically renewing their toothbrush every three months.

The Challenge

After setting up an initial e-commerce platform on top of a WordPress + WooCommerce implementation with another vendor, BrushUp Club was in need for a new team to jump in, take control of the existing architecture, complete the site and launch it in a short timeframe.

The Solution

Our team stepped in, gained control of the pre-existing technical solution and coordinated the completion of all the items in the backlog, also taking care of the full site’s launch and deployment. Once the site was LIVE, BrushUp Club and Digital Beings worked collaboratively to operate the site ensuring high availability and proper performance. Using tracking tools like Google Analytics, with the Conversion Funnel set up, Optimizely for A/B Testing and Hotjar, among others, Digital Beings helped BrushUp Club improve the site’s KPIs which, in turn, resulted in more sales.

Key Achievement

• We quickly gained control of the pre-existing tech stack learning and mastering the code to attack the outstanding items in the backlog.
• Updates to the WooCommerce core to fine-tune the subscription logic and make it in line with the unique BrushUp Club’s business rules.
• Connected multiple tracking tools to better understand the audience behavior while visiting the site, adjusting the UI as well as the checkout process to increase conversion rates.

About the Client

EfectON is a new brand in the financial services space. EfectON’s business is mainly focused on the digital space. To keep up with the new trends in the market, and given the launch of new players whose main focus was the digital space, EfectON had to launch their own digital solution to fulfill the new needs of their prospective clients.

The Challenge

The main challenge was to find a perfect balance between an easy process for regular users with several checks that need to be completed in the background to screen each person and determine their ability to pay for their credit. The more complex the process, the more abandonment rate the site would have, resulting in lost sales.

The Solution

We created a clean user experience that guides the person throughout the process requiring a minimum set of data to check their financial profile. The system allows two scenarios:

(1) Get money with a 100% online loan, no need of personal interaction and including digital signature online.

(2) Access to higher amounts requiring an in-person signature.

Key Achievement

• Seamless collaboration between EfectON’s and Digital Beings’s team to define and develop all the APIs connecting the site and the backend logic for financial validations within EfectON’s systems.​
• Development of a customized digital signature solution to lock down the loan contract allowing a totally autonomous sale with no human interaction.
• Enabled a media component to facilitate the upload of the required documentation using the cellphone’s camera or picking the document from the gallery.
• Image recognition algorithm to extract the bank account number directly from an image, making it easy for the user to deal with the 22-digit number that is very prone to errors.

About the Client

uPay is a cutting-edge payment processor that enables crypto payments on any e-commerce site. With its uPay button, merchants all over the world can easily accept crypto payments on their sites and offer their customers more than 50 cryptocurrencies on top of their existing payment alternatives.

The Challenge

The client wanted to improve their product offering for the uPay button to reach a broader audience, expand its business operations and increase revenue. A key aspect for achieving this was to make it as simple as possible the initial setup of the uPay button for every merchant, even if they do not have tech expertise in-house.

The Solution

Digital Beings developed a plugin ecosystem for the most used e-commerce platforms: WooCommerce, Magento, PrestaShop, Shopify, OSCommerce and OpenCart so merchants can add the uPay button on their sites following a simple configuration process on their preferred backbone platform.

In addition to that, we developed a custom API that is easy to set up, connect to and use, enabling also short time-to-market implementations even for companies using custom built e-commerce solutions.

Key Achievement

• Significant reduction of the set up hassle for non-technical users who want to accept crypto payments using the uPay button.
• uPay was able to provide their customers native plugins for the top e-commerce platforms: WooCommerce, Magento, PrestaShop, Shopify, OSCommerce and OpenCart.

Gathr is an LA-based company that helps films reach their audience. Conceived as a promotion tool for Independent films, Gathr’s platform connects filmmakers, movie goers and theaters to run screenings all across the United States.

Create an online platform that supports Gathr’s unique business model allowing movie fans screen their favorites films on local theaters.

We built a tailor-made web platform that connects filmmakers, theaters and fans and gives the latter the ability to request screenings of their favorite films in local cinemas.

Through an integration of Batch Payment with Authorize.Net it was possible to replicate a GroupOn-like model where the tickets are reserved and the payment is not made effective until the critical mass has been achieved.

• End to end production from conception to user interface to full site build.
• Ongoing maintenance and support.
• Customized implementation of Authorize.Net Batch Payment API.
• Development of plugins for use by 3rd parties generating more traffic on the site and, therefore, more revenue.

Allianz is a German finance and insurance multinational company with headquarters in Munich. With almost 130 years in the market, it has become one of the largest and best known providers of finance and insurance services groups around the globe.

The HR department of Allianz’s Argentina office was looking to promote the intra-company participation and cohesion. In the context of the FIFA World Cup 2018, they thought of launching a score predictor game so that every employee in the company could play and have fun during the main sport event.

We created a web and mobile apps for both iOS and Android supporting the game which was used by more than 350 Allianz’s employees. Featuring a cool and easy-to-use UI, the game was very well accepted among the employees achieving high levels of engagement throughout the competition.

• Quick and easy set up, including a fully enabled administration portal allowing Allianz’s HR team to manage the competition.
• Ongoing support during the competition to ensure a smooth operation, high availability and fast response time to reported issues.
• Consistent User Interface on both Web and Mobile (iOS and Android) reducing the learning curve of new users and making it simple to play the game, even for non-tech people.