Digispot

BACKGROUND

Please describe your company and position.

I am the Executive of Antykwariat Grochowski

Describe what your company does in a single sentence.

We run a stationary and online second-hand bookstore where we sell primarily books, vinyl records, CDs, and cassettes.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digispot to accomplish?

• Our main concern has always been optimizing conversions on our website, whose design left much to be desired. We tried to improve the website's SEO ourselves, but it never yielded any significant results.

SOLUTION

How did you find Digispot?

Referral

Why did you select Digispot over others?

• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Digispot were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

From the very beginning, Digispot improved the design of our Shoper store. This alone, after one month of the new website's operation, increased sales by several dozen percent. After optimizing the website, we focused on increasing traffic from paid campaigns. Digispot runs Google Ads and Meta Ads campaigns, which have a very positive impact on the store's results. A year after we started working together, our online store revenue increased by 300% – that speaks for itself.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

A year after we started working together, our online store revenue increased by 300% – that speaks for itself.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Working with Digispot is great, above all, because you feel like nothing is impossible. They not only propose a solution to every problem we encounter, but also implement it themselves. We receive weekly reports summarizing current issues. If necessary, it's also easy to schedule a meeting or online conversation.

What was your primary form of communication with Digispot?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Digispot handles our e-commerce comprehensively, so we don't have to worry about many things. I can recommend them to anyone running an online store. They're sure to find areas to improve that, under their guidance, will yield positive results, especially if we're committed to a long-term partnership.

Are there any areas for improvement or something Digispot could have done differently?

We are still working with Digispot to improve our e-commerce.