Digiruu

What evidence can you share that demonstrates the impact of the engagement? 

Thanks to their work, we’ve already made back the money we invested in our digital presence. They delivered a website that’s enjoyed an increasing number of clients. The website is built very well, so it adds credibility to our very new business, which we appreciate. We’re looking forward to advertising initiatives on Facebook and other social media.

How did Digiruu perform from a project management standpoint?

They were great with project management. They set up a Google Drive folder and Slack with us, so they responded in real time to our requests. All goals were outlined in a single document, which made it easy to track project progress. It was a really slick operation.

What did you find most impressive about them?

I’d highlight their branding skills. Aman went above and beyond to ensure that he was delivering a design and brand that really fit my business. He was flexible and accommodating of my demands.

Are there any areas they could improve?

No, I don’t think so. They’re doing really well.

Do you have any advice for potential customers?

Do your research before you meet them, so you come prepared. You can get the most out of the engagement by being knowledgeable of your own industry.

What evidence can you share that demonstrates the impact of the engagement? 

While I have no metrics yet, colleagues and clients that have used the site so far have given me really good feedback.

How did Digiruu perform from a project management standpoint?

I can’t recommend them enough from a project management standpoint. I gave them a short timeline, and they delivered a site better than my wildest expectations. I was blown away by their work.

There was never a time that I wasn’t able to communicate with them. Between their app where I could get information or leave questions and video calling, Digiruu was always accessible.

What did you find most impressive about them?

They really listen and they understood what my goals were. Nothing seemed too big for them. For instance, they figured out my logo in less than an hour.

Are there any areas they could improve?

It would be really hard to think of how they could possibly improve. I cannot stress how beautifully they delivered my vision.

Do you have any advice for potential customers?

Allow them to deliver your vision and trust them—they will deliver. Everything I said to them, they put it all into my website.

What evidence can you share that demonstrates the impact of the engagement?

It’s a bit early for me to say, and I can only compare the website with others I’ve seen. The landing page’s quality—which is a big buy-in for customers—is looking great now, as the previous one was a bit boring. I was open and honest about what I wanted, and Aman quickly understood what we were after. The reason it may not have been right at the start is that I was new to startups and making websites. I think I’ll know how to give requirements a bit better going forward.

The website has a three-step user flow for building a profile and taking an assessment at the end of it, and there’s a dashboard for employers to see accumulated results. I like how it flows, but I’m sure there are future enhancements we’ll require.

How did Digiruu perform from a project management standpoint?

Aman took the lead as project manager, serving as a conduit between requirements and getting the build done. I can’t speak more highly of him. He was constantly badgering us, which I loved, and kept us updated with status reports and telling us what he needed from us. He was almost always communicating on a daily basis, even just to say good morning. The constant communication was appreciated, and I think he realizes that. We used Slack for all communication and document sharing. We could always go back there and settle any arguments.

What did you find most impressive about them?

I liked the workshop he used to engage us at the start. We were actually driving out requirements in that session, and they documented it all. Aman understood the concept straight away without having to ask too many questions. He went over and above what he should’ve done, and that’s been great.

Are there any areas they could improve?

There was a moment when Aman was a bit quieter, possibly busy with other projects. He’s upfront and honest, though, and told me that he was taking a step back from his operational role as head of the company and focusing more on the customer service part. I guess it was a bad thing initially, but he’s made it into something positive. We’ve had our ups and downs about the requirements, and we challenge each other, but that’s fruitful for the partnership. Otherwise, if we always said yes or no, it wouldn’t work. I’ve worked in project management before and I appreciate their passion. It’s exactly what we need to drive projects forward.

Do you have any advice for future clients of theirs?

It’s important to set requirements at the start and be very specific. Clients have to understand what they want and be as open and honest as possible. In financial terms, Aman had an almost agile approach, allowing us to get pieces of the website built, tested, and deployed as funding trickled in. We basically had milestone-based payments.

What evidence can you share that demonstrates the impact of the engagement?

Aman was extremely helpful in helping us overcome hurdles. Digiruu was with us throughout the project and was like a friend helping someone achieve their goal.

At the moment, we’re potentially partnering up with some of the biggest players in the access control industry and we’ll be licensing our app to them for use with their clients. We have big projects lined up, which is exciting for us. This wouldn’t have happened if it wasn’t for them, and I’ll always be grateful to Digiruu for helping us get started.

How did Digiruu perform from a project management standpoint?

We had weekly meetings with Aman, and we could call or text him throughout the week in regards to any issues we had or anything we wanted to follow-up on. He’s very reachable, organized, and he personally handled a lot of the follow-up. Overall, communication is good, and even if you don’t understand what you’re getting into, Digiruu will guide you through it. Aman will set timeframes and keeps clients in the loop, explaining things carefully that may not be so easy to understand, which is invaluable.

What did you find most impressive about them?

Digiruu cares, and that makes a difference. We weren’t just a client in their books. They have a personal touch and want to see us succeed.

Are there any areas they could improve?

I’ve never had a negative experience with Digiruu. It was brave for Aman to take our project since it had quite a learning curve for him and us. He learned quite a lot about what the industry is like.

Do you have any advice for potential customers?

Go ahead with it—you’ll definitely be pleased and get a lot of support and guidance. Digiruu will listen to your idea and help you get it to the next level. They will support you throughout the whole project.