DIGI117

BACKGROUND

Please describe your company and your position there.

I am the business owner of a small, but growing graphic arts company located on Vancouver Island. We cater to local clients as well as national or even international clients.

OPPORTUNITY / CHALLENGE

For what reason(s) did your company hire Digi117?

We needed a reason to keep in touch with top talent in the graphics arts industry in real time regarding upcoming projects.

What were your goals for this project?

We wanted to build a mobile app to complement our present portfolio. It allows various graphic artists to add value to a given project design providing them with an income stream and allow us to bid on larger projects not otherwise possible.

SOLUTION

How did you select this vendor?

They are located on the mainland, but the manager indicated he makes trips to the island. This was very important for me to have that personal contact. It made them stand out from others who would only work remotely.

Describe the project in detail.

It's a mobile app that gives talented graphic artists an opportunity to collaborate on projects we plan to bid on. They bring unique skills and perspective that allows us to bid on larger projects locally, regionally, nationally, and even internationally. Projects we choose to bid are sourced via personal industry contacts and government report (RFP) for proposals.

What was the team composition?

They provided 3 individuals: a project manager (to keep the project deliverables on track), a senior mobile web developer (to write the program) and a quality assurance tester (to iron out any bugs before releasing it).

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

It's only been a couple months, but already we are engaging larger RFP's that would not have been possible without a mobile app to contact top talent in a timely fashion. We hope to increase our sales by 100% as a result of this new app.

How effective was the workflow between your team and theirs?

The workflow was excellent. Same time zone, occasional in-person visits and most email turnaround was within 2 hours. Digi117 clearly understood our objectives and stayed on course with that in mind.

What did you find most impressive about this company?

They have flawless software application development and customer service.

Are there any areas for improvement?

It would be nice if they had an office here on Vancouver Island one day.