Digi Hawks Marketing

BACKGROUND

Please describe your company and your position there.

I’m the owner and founder of Jean a Riley jewellery

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digi Hawks Marketing, and what were your goals?

We struggled with many agencies and individual marketing experts before we found the digi hawks team, making way for a great experience with the whole process, I couldn’t recommend them enough

SOLUTION

How did you select this vendor and what were the deciding factors?

Wanting to find someone who understood our brand and how we work was very hard to find in such a money hungry industry, they are our team forever now.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

The team set up retargeting adds and explained where profit and customers were coming from, opening our eyes and helping us manage our marketing from start to finish.

How many resources from the vendor's team worked with you, and what were their positions?

We are working with Kuldep currently and moving towards a full management including SEO and more, taking our stress and workload down by 50%.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are still in the testing stages but are confident with the results we are receiving, we are very excited for the growth of both companies.

How effective was the workflow between your team and theirs?

We have had multiple chats and their team is always available to help and guide us through what used to be such an anxiety enduring experience, but the team have removed these blocks for us, allowing me to craft my pieces and let me focus on what I’m good at.

What did you find most impressive or unique about this company?

Their attentiveness to helping our brand and myself succeed, goes far beyond any team we have had.

Are there any areas for improvement or something they could have done differently?

Currently we have no sections that Aquire more attention

BACKGROUND

Please describe your company and your position there.

I am the Marketing and PR Director at Lightbulb Edtech. We are a Virtual Learning environment.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digi Hawks Marketing, and what were your goals?

We were wanting to expand our digital reach. We hired them to provide a full scale SEO service to improve our ranking and grow traffic to our existing website pages.

SOLUTION

How did you select Digi Hawks Marketing and what were the deciding factors?

We interviewed a few candidates, and felt that their proposal and professionalism put us at ease. They are still the same today as they were that day!

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

After laying out our year's business plan, including our marketing strategy. we saw a need for an update to our UX/UI as well as having our SEO rankings lower than we would have liked. We then set out to find someone to assist us. In this journey we are however building on what we originally required from them.

Now they are also managing our Google ads, social media ads and will be rehauling our websites.

How many people from the Digi Hawks Marketing team worked with you, and what were their positions?

As said above, as a team, they assisted us in many areas.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

N/a

Describe their project management style, including communication tools and timeliness.

They have been amazing at pulling reports and keeping us updated. Their communication has been great! They have met all their timelines .

What did you find most impressive or unique about this company?

Their level of professionalism and overall knowledge within the industry stands out. They put in a lot of due diligence before getting started, and it's ensured we've had a smooth project.

Are there any areas for improvement or something they could have done differently?

Not at this point. We really outsourced them for specific parts of the projects and they have delivered

BACKGROUND

Please describe your company and your position there.

I'm a digital Media Manager/Buyer at an education institution.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digi Hawks Marketing, and what were your goals?

We were having issues with facebook ads conversion tracking and also with abiding by the IOS 14 updates. We need someone with experience in Digital marketing especially Facebook ads to audit and troubleshoot conversion tracking.

SOLUTION

How did you select this vendor and what were the deciding factors?

I searched online for Facebook ads specialists and interviewed Digi Hawks and felt confident they could execute the task.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

First we met over a zoom call for me to explain the problem and walk them through my Facebook account. Next, I provided the necessary access to the backend and then they reviewed, diagnosed and executed the fix on my marketing landing page Unbounce. As a result, they provided screenshots of everything and I tested on my end on a live campaign.

How many resources from the vendor's team worked with you, and what were their positions?

I worked with Kuldeep and he is part owner of the company.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The campaigns are back on with full tracking capabilities. We have tested the pixel and everything works.

How effective was the workflow between your team and theirs?

We met on a call and I sent all the accesses necessary and all the documentation and they respond and executed the tasks as fast as they received the proper accesses. Overall, a very efficient process.

What did you find most impressive or unique about this company?

Their swift responses and quick project execution were impeccable.

Are there any areas for improvement or something they could have done differently?

I believe they did an excellent job; however, improving the status updates and documentation process would improve service.

BACKGROUND

Please describe your company and your position there.

Co-owner and creative director

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digi Hawks Marketing, and what were your goals?

To manage Facebook ads (we never got to this) and Google merchant setup and management

SOLUTION

How did you select this vendor and what were the deciding factors?

Recommended by a friend

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

After we told them our goals they asked for access to our accounts. There was no detailed scope of work.

How many people from the vendor's team worked with you, and what were their positions?

One person, I’m not sure his position.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We got banned from our Google ad account. The merchant items were set up sloppily and we needed to rewrite.

Describe their project management style, including communication tools and timeliness.

Just WhatsApp. After we got banned I asked for help and never received a response.

What did you find most impressive or unique about this company?

Nothing really

Are there any areas for improvement or something they could have done differently?

They should have better attention to detail and avoid getting their clients banned from platforms. 

BACKGROUND

Please describe your company and your position there.

I am the CEO of a Korean skincare e-Commerce store located in Sydney, Australia.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digi Hawks Marketing?

We were looking to grow our online presence through Google Ads

SOLUTION

How did you select this vendor?

We submitted a job to Upwork and interviewed several candidates before selecting Digihawks marketing as a strong candidate to work for us.

Describe the scope of their work in detail.

They did keyword research and setup my Google Ads account. After running for a month, my account was optimised for maximum conversions with minimum ad spend. They are continually adding new products and maintaining our account now.

What was the team composition?

I am working closely with Kuldeep, who is managing my ads account.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have seen an increase of 15-20 conversions per week. This has resulted in approximately 20% increase in sales revenue.

How effective was the workflow between your team and theirs?

The workflow has been quite effective. We have regular weekly communication and also message as needed.

What did you find most impressive about this company?

They're very responsive and good at communication.

Is there any area for improvement or anything that could have been done differently?

No it is all good.

BACKGROUND

Please describe your company and your position there.

Music Academy Director

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digi Hawks Marketing, and what were your goals?

SEO, PPC, increase leads, reduce costs

SOLUTION

How did you select this vendor and what were the deciding factors?

High ratings, affordability

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Setup new campaigns reduced costs

How many people from the vendor's team worked with you, and what were their positions?

1

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

It was amazing. Lowered costs

Describe their project management style, including communication tools and timeliness.

Very communicative and informative and positive

What did you find most impressive or unique about this company?

They delivered high-quality solutions.

Are there any areas for improvement or something they could have done differently?

No

BACKGROUND

Please describe your company and your position there.

We are a digital marketing firm and I am the owner.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digi Hawks Marketing, and what were your goals?

Online marketing

SOLUTION

How did you select this vendor and what were the deciding factors?

He is a smart guy with lots of experience and bonafide.

How many resources from the vendor's team worked with you, and what were their positions?

The owner

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

He cut our FB ads cost by 70% and cut our Google ad costs by 80% while generating higher clickthru rates and better quality clicks. Our sales went through the roof. We highly recommend this vendor.

How effective was the workflow between your team and theirs?

Extremely effective

What did you find most impressive or unique about this company?

Increased our revenue substantially

Are there any areas for improvement or something they could have done differently?

no

BACKGROUND

Please describe your company and your position there.

Account Executive

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digi Hawks Marketing?

Website design

SOLUTION

How did you select this vendor and what were the deciding factors?

They gave good examples of work, understood the brief and could work to our budget

Describe the project in detail and walk through the stages of the project.

During the web dev stage, they kept us in the loop with good communication and were quick to make changes to the content when we suggested

How many resources from the vendor's team worked with you, and what were their positions?

I worked with the project manager who then worked with the web designer

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The site is a good looking, user-friendly & informative site

How effective was the workflow between your team and theirs?

We had a good working relationship with fast turnarounds and easy communication

What did you find most impressive or unique about this company?

Their fast turnaround times, willingness to work on a specific budget and responsiveness were amazing.

Are there any areas for improvement or something they could have done differently?

No!

BACKGROUND

Please describe your company and your position there.

I run sales and operations for GoGoQuincy.com

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digi Hawks Marketing, and what were your goals?

They own our media buying.

SOLUTION

How did you select this vendor and what were the deciding factors?

We liked their responsiveness and interest in helping us.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

They own our media buying across search channels.

How many people from the vendor's team worked with you, and what were their positions?

1

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They have been very effective at driving conversions

Describe their project management style, including communication tools and timeliness.

Very timely. They respond within a few minutes during the days and within the hour at night.

What did you find most impressive or unique about this company?

They are creative, responsive, and highly effective.

Are there any areas for improvement or something they could have done differently?

No