Di20 Design

BACKGROUND

Please describe your company and your position there.

We sell vegan products, like butter and cheeses, made of cashew milk.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Di20 Design?

We hired Di20 Design to change our brand strategy and show customers the ideas and principles beyond our products. We already had some products on the market, but our design wasn't good. 

What were your goals for this project?

Our goals were to showcase our identity, enter a competitive market with distinctive qualities, and find a professional who paid attention to the small details of our brand.

SOLUTION

How did you select this vendor?

I searched the internet for designers from Brazil, but gave preference to vendors in my city. Their CEO was solicitous, making us comfortable and scheduling meetings quickly. We knew we could trust him to execute this project. 

Describe the project in detail.

We needed to redesign two products that were unsuitable for the market and design a few other products for launch. They did everything with a lot of care, from taking measurements to estimating material costs to choosing colors. 

What was the team composition?

Their CEO was responsible for our project. We had every meeting with him, and he was always available for questions or suggestions. His well-organized team created designs and surveyed our competitors. 

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The final results were absolutely lovely, and so much better than we expected. Sales increased in our city, and other cities started asking us to sell our products. The difference between then and now is enormous. Now we have a national brand, and people love our products. In two months, many other sites have already begun to sell our products. We always get a lot of praise for our designs. 

How effective was the workflow between your team and theirs?

It was efficient and completely professional. The CEO was highly attentive, talking to everyone without any problems and addressing our doubts quickly and clearly. They did everything with great affection and dedication.

What did you find most impressive about this company?

Most impressive were their service, their availability, and their ease of capturing what we wanted. Professionals sometimes struggle to grasp our vision, but Di20 Design understood everything from the start.  They understood and respected our limits as a small company, creating simple and sophisticated designs.

Are there any areas for improvement?

We were satisfied with the work, and we will definitely always work with them.