AI Consulting Services and Advanced Data Analytics
We're a steadfast company striving to achieve its goals by providing world-class end-to-end software solutions to our clients. We analyze, build, create, design, and develop a better experience for our clients to improve their impact, usability, and customer conversion. We focus on models with a collaborative engagement to understand clients' priorities and deliver with a bang, that you look for.
Today, Dexlock offers specialized services in Artificial Intelligence, Big Data, Machine Learning, Computer Vision, Native & Hybrid Mobile development, and Progressive Web Application development from small to large scale industries to clients in the USA, Europe, Middle-East & India.
Dexlock provides solutions in Healthcare, Media, Retail, E-Sports, Energy, Insurance, Advertising & Automobile. Being creative in project delivery has helped us earn a reputation for being a leading Tech Service Provider.

headquarters
other locations
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Dubai South Business Center, Building A3, Dubai World CentralDubai 282228United Arab Emirates
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Recommended Providers
Focus
Portfolio
Tralcer, AppsIntegra, Upcomer, Fold Schools, FindCharisma, Highrich

Big Data Career Portal
Business Requirement
An online job portal that help users residing in the U.S to search and apply for the latest job openings in The United States of America
Services Delivered
Utilized HBase to store all the aggregated company data and their feeds.
Implemented data analysis workflows using Knime
Used Apache Flume to take URL feeds, collect them periodically and then update the HBase table.
Results
A solution that helped job seekers to search for jobs across The United States
The user gets to see all the updated feeds and sentiments about the company
Users can take surveys of their preferred job. This will help in highlighting the job recommendation by the user

Social Connectivity Application
Business Requirement
- A social app that allows people to identify and tell you, what personality characteristics set you apart and make you the special unique one.
Services Delivered
- Generated bitmap for each review card and updated the bitmap by recreating it with necessary UI changes
- Used external library for multilanguage support
Results
- Developed iOS & Android applications that helped people to discover their charisma
- Friends and colleagues could now write down and express to the world those characteristics that sets you apart and makes you special and lets you share them with the rest of the world

Dynamic Decision Tree Builder For Surveys
Business Requirement
An interactive web application to help users to select a perfect vision care plan. The recommendation is based on the options selected by the user from a set of queries, each query belongs to a category that includes visual needs, Frames, Lens etc.
Services Delivered
- Utilised J2EE-based enterprise web application for a better interactive experience
- Implemented spring security that provides comprehensive security services
Results
- A web app, that gave users the best recommendations on eye care plans based on their selected choice.
- The recommendations given by the web app were utilized by the users to get a good knowledge of the prices prevalent in the market
- The questionnaire functionality was well implemented and the end user could easily find out a perfect plan and their comparisons

Social Networking Application
Business Requirement
A free geospatial social networking app that gave users an interface wherein they could find, share and connect with people who come from the same country, region or who shares their same culture.
Services Delivered
- Implemented real-time chat using Google Cloud Messaging(GCM)
- Integrated web view from Youtube, Vimeo and Dailymotion.
- Fused android and iOS location services to discover user’s current location
Results
- Created a platform that helped the user to see videos, GIF, location, links, ideas and interest to the connected people and get notified when there is an activity
- View personalized feeds based on location, flag or watchers
- Share posts to Facebook, Twitter and other social networking apps
- Share videos from mobile device gallery to the application
- Real-time chatting with friends

Image editing app
Business Requirement
An intuitive and responsive multi-touch app that is based on the concept of ‘selective coloring’ where image modification is done using various brushes.
Servies Delivered
- Implemented GPU image library for better and fast application of filters
- Optimized image ratio and its pixels to get a better editing experience
- Implemented pattern brushing technique to overcome the problem of turning colored brushed part to grayscale image
Results
- The app allows recoloring of images and applies desired photo effects to the pictures that are being imported to it.
- The app displayed fast rendering graphics and produced the best output
- The edited image can be shared via mail or posted to Facebook, Twitter or Instagram

Mobile Quiz Game
Business Requirement
A photo quiz game, wherein users could challenge and compete amongst each other. Photo quiz game is all about developing custom quizzes to challenge user’s friends and show them your general knowledge.
Services Delivered
- Utilized socket io for an uninterrupted live chat between users
- Integrated MP chart for various chart implementation
Results
- An amazing game that could win you amazing prizes
- A jam-packed trivia questions that include topics like music, sports, and movies
- The user can play with friends or participate in a prize tournament that consists of 7 rounds of 10 questions each.

Advertising IOT Solution
Business Requirement
An advertisement platform for B2B customers using which a customer can push advertisements to end users mobile through beacons.
Services Delivered
- Utilised stripe for recurring and single payment operations
- By using highly secure keys and IDs, we made sure that the beacon API calls are guarded.
- Beacon API’s were made faster by using minimal payload and API communications.
Results
- The beacon APIs were well optimised and fast.
- Customers from different time zones can run their campaigns based on their timings.
- Customers were able to track their transactions.

Morty - Content Classification : Image and Text
Business Requirement
- Recognize the objects in images and match against tens of thousands of different classified image datasets.
- Extract entities like Company names, product names, places, person names etc from input text paragraphs.
Services Delivered
- Recognize the objects image using Deep Learning Techniques
- Image Classification with Convolutional Neural Networks
- Identify content category
- Identify named entities and use them to derive the context
Results
- Provide matched object names of objects in images
- Identify and tag users by topics of interest
- Use the tags to serve contextual advertisements

Gas Pipeline Energy Optimization
Business Requirement
- Use machine-learning and data visualization techniques to reduce energy consumption through optimization of operating conditions of Gas Pipeline Compressor
Services Delivered
- Visualization of data values like steam temperature, steam pressure, exit temperature, glycol data
- Identified the variables affecting energy consumption
- Using machine learning analysed the rate of change at the condenser or deviation from the mean
- Utilized Tableau to analyse data and identify correlations from it
- Deeplearning based predictive models (LSTM) were generated using the features that were identified from tableu and it was used to predict a sudden speedy flow of gas etc
Results:
- Our system would trigger the unit to turn off sooner where burner system in station deliver heat beyond a specific unit of temperature

Question and Answering system for Sports
Business Requirement
- Build a system that answers specific questions related to NFL, NBA, Soccer.
Services Delivered
- Identify the key annotations
- Very fast grammar parser implementation which takes the annotations as input and reduces them to simplified output passed onto the decision tree
- Decision Tree Algorithm implementation decides which API to hit using the Chain Of Responsibility pattern to arrive at the answer
- Custom Parser Combinator that can extract out entities and conditions based on which questions shall be answered
Results:
- Our system answers any variations of question related to Sports mainly NFL, NBA & Soccer
- Accuracy greater than 95%

Natural Language Search
Business Requirement
- To let users search catalogs based on a natural language query
Services Delivered
- Making sense out of a natural language query.
- Expanding using the criteria identified during the process
Technologies
- GATE 8.1
- Apache UIMA
- OpenNLP
- Lucene
Results:
- Resolve natural language tokens to columns in a schema
- Search criterion narrowed down to a single input field

Wikigraph : Wikipedia as a Graph DB
Business Requirement
- Use machine-learning techniques and create an enriched dataset of personalities listed in Wikipedia
Services Delivered
- Downloaded Wikipedia dump and pass through 3 pipelines
- First Pipeline – Classification built using Deep Belief Networks ( DBN )
- Second Pipeline – Tagging , Used Noun Phrase Chunking alongside Topia algorithm
- Third Pipeline – Relationship Extraction, GraphX based processing
- Apache Spark to process the data
- Spark jobs act as the pipelines
- Results written to Neo4J
- D3JS for Visualization and Analysis of data
Results:
- Personalities in wikipedia were classified into 17 categories and tagged
- Relationship among personalities established and tagged by context
- N-level relation extraction

Recommendation Engine : Dockerized and Ready to deploy
Business Requirement
- Pluggable Recommendations engine
- Recommend items based on user preferences and behavior
Services Delivered
- Behavioral profiling and Contextual Targeting
- In Premise : Complete control over data
- iOS and Android compatible
- Distributed processing allows easy scalability
Results
- Drive user engagement and improve sales
- Build custom targeting solutions, specific to business

Multilingual News and Social data processing
Business Requirement
- A web-based social media analytics tool that helps businesses monitor, organize, and report social media activity
- Analyze social media posts and associated sentiments
Services Delivered
- Sentiment Assessment – Moving Window DBN (Deeplearning)
- Tableau,ReportServer for visualization
- Apache Flume for data ingress
- HBase as a columnar storage, Spark based processing

Task Scheduler For Construction Industry
Business Requirement:
A comprehensive construction management solution for planning, management, and supervising construction projects to ensure that all project teams are working from one central data source.
Services Delivered:
- Implemented Kanban board for adding and scheduling tasks.
- Developed a custom Gantt chart leveraging data from the Kanban board for easy workflow optimization.
- Material management module to control the allocation and consumption of various parts and goods.
Results:
- Developed a full-featured scheduler for planning, management and supervising construction projects.
- Integrated project budget and schedule controls.
- A material management module to control resource allocation and consumption.
- Communicate and collaborate with full project team.

Customer 360 Analytics
Business Requirement:An efficient mechanism that provides actionable insights and recommendations to drive the outcomes of services inside a mall. The system that predicts the user movement and shopping pattern of each customers inside a mall.Services Delivered: The malls can get a track on the users path per day and their activity using their device and Mac id.Predicts the next store to visit using Deep Learning( TensorFlow).Identifies the most possible path utilizing the nearest neighbor logic.Recommend users to stores and stores to users based on collaborative filtering.Results:A custom web dashboard that shows the density plot of visitors in the mall. The malls can get a track on the users path per day and decide on the shop rents based on traffic in specific areas.

Contact Management System
Business Requirement:
A platform that connects organisations and individuals with personalized privacy controls providing trusted and reliable contact information from different sources.
Services Delivered:
Personal document management module that allows to access and share documents.
Unified personal subscription management and monitoring system
Result:
Automated and accurate address books
Secure and contextual document storage and sharing from any device.
Easily track and analyze recurring payments and stay informed of due dates and any pricing changes.
Reviews
the project
Web Dev for Real Estate Development Company
"Their attitude, professionalism, and patience stand out most to us."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I’m the managing director of a real estate developer. We’ve since diversified to start an e-commerce and community platform for construction industry stakeholders.
For what projects/services did your company hire Dexlock?
We approached Dexlock to develop a custom-made interactive website to serve all stakeholders in the construction industry.
What were your goals for this project?
This is a drawn-out project executed in stages. The first stage—entrusted to Dexlock—acts as a strong foundation for the later stages. We wanted their work to arrive on time and be aesthetically appealing.
How did you select this vendor?
We surveyed vendors available in the city with the required skills and experience. After a preliminary discussion and receiving a quote, we finalized with Dexlock.
Describe the project and the services they provided in detail.
The project is an interactive web platform that allows all stakeholders in the construction industry to develop their network and sell their products and services. We communicated the intent and rough structure to Dexlock. They reviewed the information and suggested changes, and after a couple of rounds of discussion, we finalized the structure together. Dexlock advised on the latest trends and functions that we should incorporate into our website. They handled full software development, aesthetic design, and server-side work.
What was the team composition?
We work with a senior software programmer, two assistant software programmers, a frontend designer, and a project coordinator.
Can you share any information that demonstrates the impact that this project has had on your business?
It’s too early to tell, but we are getting positive feedback after the first marketing activities.
How was project management arranged and how effective was it?
We have a single point of contact with the project team. We discuss project strategies in advance with agreed-upon checkpoints. There are also weekly project updates and review meetings. The project management process has been quite productive.
What did you find most impressive about this company?
Their attitude, professionalism, and patience stand out most to us. They are committed to delivering the project as agreed and remain cool-headed when the going gets tough.
Are there any areas for improvement?
The project slightly overshot the delivery date and budget.
the project
Product Development for Relationship Management Startup
“They behaved like collaborators and gave us suggestions for further improvement of our product.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the CTO of Tralcer Inc., which is a tech startup founded in 2016. We’re developing a product in the areas of relationship and automated information management. I look after the product and technology development. I also work to understand customer needs and convert them into product functionalities.
What challenge were you trying to address with Dexlock?
We had a manpower shortage, so they augment and complement our internal development efforts.
What was the scope of their involvement?
They’re building multi-platform software. The backend development was done with Amazon Web Services and they used multiple technologies for the database engines. In addition, they performed native mobile app development for both iOS and Android, as well as frontend HTML coding for the browser mode of the software.
We didn’t work in sprints, but the project was broken into phases. They’ve completed the product and it’s already on the market, but we have a continuous engagement so that they can create enhancements and make improvements.
What is the team composition?
We mainly work with our project manager.
How did you come to work with Dexlock?
We needed to find someone who could work with a big data system. We also wanted to hire developers in India because our previous experiences doing so had gone well. Dexlock matched these initial criteria, so we initiated contact and evaluated them. Later, we expanded the project and they were able to scale up with us, so we continued working with them.
What is the status of this engagement?
They started working with us in September 2016 and the relationship is ongoing.
What evidence can you share that demonstrates the impact of the engagement?
As a startup, we don’t have any previous metrics to compare against, so I judge their impact based on two things. First, they effectively met their delivery schedule, which included not only finishing projects in a reasonable timeframe but also communicating well with us when they finished early or needed more time. Second, they behaved like collaborators and gave us suggestions for further improvement of our product. They were actively engaged in designing the code and algorithms with us.
How did Dexlock perform from a project management standpoint?
They had some problems when we initially started two years ago, but I contribute at least 50% of that to the fact that our project scope kept changing so rapidly. That said, within two months they had the right project management tools and people in place to make everything run smoothly.
What did you find most impressive about them?
I appreciate their agility when it comes to changing project demands. They don’t bill by the hour and they’re very accommodating whenever there’s a deviation from our plan. Other companies will want to charge you for that, but Dexlock was flexible and worked around the time differences without any question. That’s what made me confident that they were with us as a partner more than as a vendor.
Are there any areas they could improve?
I’d suggest that they invest more in the UX side of projects. It could give them an additional advantage to have people with those skills in addition to those doing backend work.
the project
Outsourced AI Development for Venture Company
“They’re flexible enough to work with the development tools and environment that we provide.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
We’re a venture capital incubator.
What challenge were you trying to address with Dexlock?
We don’t have enough development resources in-house, but it’s hard to find external resources who are adequately trained in natural language processing (NLP) and computer vision technologies.
What was the scope of their involvement?
We use Dexlock on occasion to supplement our development team in building AI, machine learning, and UI components. We don’t ask them to create certain features from scratch, as we already have an existing product plan. When we don’t have enough bandwidth to execute our plan, we’ll assign certain components to Dexlock.
What is the team composition?
We’ve worked with 3–14 people from Dexlock. My main points of contact are their CEO and CTO. Our own project managers handle a big portion of the main project. They did use their own project managers for a couple of smaller, separate projects.
How did you come to work with Dexlock?
Our development center in India recommended Dexlock.
How much have you invested with them?
So far, we’ve spent $500,000–$1 million on their services.
What is the status of this engagement?
We started working together in 2015, and the work is ongoing.
What evidence can you share that demonstrates the impact of the engagement?
Their involvement allows us to deliver projects on time. What’s important is that they’re flexible enough to work with the development tools and environment that we provide.
How did Dexlock perform from a project management standpoint?
They follow our life cycle during the development process. While there’s always some adjustment in the first week or two as we get new people involved, we’ve been doing this for so long that it’s quite easy to add or take away Dexlock’s resources. Everything has worked reasonably well, with no issues whatsoever.
We use a variety of tools for communication and project management, including a fair amount of email. Sometimes, they come to one of our development centers, while people from our team can also visit their office.
What did you find most impressive about them?
They’re perfectly suited for our needs. It’s unusual to find people who have decent AI, machine learning, and NLP experience. Plus, they’re quite cost-efficient and flexible.
Do you have any advice for potential customers?
Be specific with your requirements and expectations.
the project
Outsourced Web & App Development for Startup
"Dexlock discussed whether they could do what we wanted, and they did what they said they would do."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I co-founded our company. We developed an educational app for schools.
What challenge were you trying to address with Dexlock?
We are a startup company, so initially, we didn’t have an in-house team to do the coding part of the application and web development. We tried to do it but we found it difficult, so we hired Dexlock.
What was the scope of their involvement?
We did the framework and design, and Dexlock did the frontend and backend. Our apps are developed for Android, iOS, and computers.
How did you come to work with Dexlock?
I was looking for someone to outsource the work to, and I found that Dexlock was doing good in the market, so I just went to them. This is the first development project we’ve done. Dexlock is the only firm I approached.
How much have you invested with Dexlock?
We spent $15,000.
What is the status of this engagement?
I started working with Dexlock in July 2015, and the project was completed in March 2016. Our company has moved on to the next phase, and we now have our developers doing maintenance.
Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
What Dexlock gave us was a starting point, and now it’s working perfectly. Dexlock provided us with the support we needed. Our app has a rating of 4 or 4.5 on the App Store.
How did Dexlock perform from a project management standpoint?
On a scale of one to ten, I’d say eight. Dexlock gave us a schedule, and everything was done according to the timeframe.
What did you find most impressive about Dexlock?
Dexlock was professional. Dexlock discussed whether they could do what we wanted, and they did what they said they would do. That part was good.
Are there any areas Dexlock could improve?
It was good working with Dexlock. The only hiccups we had was with the testing part. Dexlock would fix the bugs, but the issues came back sometimes. It’s not a big deal. Besides that, everything was perfect.
the project
iOS and Android Development for Social App
"I am fully satisfied with Dexlock."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
FindCharisma is an application that allows people to find out what other people's opinion of them is – from family to business friends. I am the app's creator.
What challenge were you trying to address with Dexlock?
The project was started one and a half years ago, with Dexlock working on our application from A to Z.
What was the scope of their involvement?
Dexlock developed my application using the Swift language on the iOS side and Java for the Android version. Dexlock also developed the backend functionalities and handled the app design.
Dexlock assigned four people to our project. I kept in touch with a single person for most of the collaboration. We had an active collaboration on the design side.
How did you come to work with Dexlock?
I found Dexlock through a friend who had researched companies from all around the world for his own application project. This is not my main specialization, so having a recommendation from a friend was lucky. He had had a good experience with Dexlock, so I started the work with them. It proved to be an excellent decision.
How much have you invested with Dexlock?
The cost of Dexlock's work was between $7,000 and $8,000.
What is the status of this engagement?
We started working with Dexlock in September 2015. The project was completed in July 2016, and the application has been launched on the iOS and Android stores.
Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
I haven't started promoting the app yet, so it hasn't accumulated many downloads.
How did Dexlock perform from a project management standpoint?
I live in Greece, and Dexlock's team is in India. Despite this, the long-distance communication was great. I could call them at any time and receive an answer, even if it was just to reschedule. I appreciated this a lot.
What did you find most impressive about Dexlock?
Dexlock fulfilled all my requirements regarding the application, but I don't have anything specific to share. I had an idea for an app, and I was able to transform it into an actual app, which was great for me. I'm not a technical person, but I was able to explain my idea to Dexlock's people and have it developed.
Are there any areas Dexlock could improve?
No. My app was never intended to be the next Facebook. It's simply a nice tool that needed good technology support, which Dexlock provided. This was more than enough for me.
the project
App Development for e-Sports and Gaming Company
"Their founders care about the project and maintain very good competitive prices."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I'm the CEO of a mobile app developer in the e-sports and gaming industry.
What challenge were you trying to address with Dexlock?
We needed someone to take care of the entire development of our mobile app and our data backend.
What was the scope of their involvement?
The first part of our engagement with Dexlock was to create an iOS and Android app from scratch. It needed to be developed according to the design that we provided them. The second part was to develop the data side of our app, which would aggregate content from around the web with web crawlers, and then we would filter the data and publish it in the app.
How did you come to work with Dexlock?
We worked with another firm before them, but the project was slightly different then. Dexlock was the second firm that we worked with. We worked with an employee that knew some of the people at Dexlock. He said they were one of the better development firms that he knew because he had worked with them before. I traveled to India, and I met and spent a month with them. We started working together, and it went very well.
How much have you invested with Dexlock?
We have spent around $50,000 so far.
What is the status of this engagement?
We started working with them late January 2016. The project is ongoing as they are responsible for our product in its entirety. They take care of all the development. Just like any other piece of software, it always has to evolve. We're a company with angel and venture capital investments, so we're going for the long term with Dexlock. We're going to keep working with them in the development of our projects indefinitely.
Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
A very good metric is our app has a 4.7 out of 5 rating in both the App Store and Google Play store. Our users love the app. The usage data of the app is excellent. It's performing as one of the best apps out there.
How did Dexlock perform from a project management standpoint?
We work with them a little bit differently. We don't have a project manager at Dexlock. We take care of the project management ourselves, and that's the way we wanted it. We talk directly to our developers over Slack or chat communication.
What did you most impressive about Dexlock?
Their developers are excellent and much better than the other firm. Their founders care about the project and maintain very good competitive prices.
Are there any areas Dexlock could improve?
The management team can be better at some aspects of customer relations. But in the end, they have provided us with some great developers that I communicate directly with. If something is not good, then it's up to me to change that.
the project
App Development and UI/UX Design for Social Network Startup
“They performed exactly as they said they would.”
the reviewer
the review
The client submitted this review online.
Please give me a brief description of your company.
MyPeeps is a local, social, mobile discovery network which seeks to connect people of similar backgrounds and ethnicities.
What is your role at the company?
I am the founder of the company.
What was the business challenge that you were trying to address when you approached Dexlock?
I approached Dexlock with a basic concept of what I wanted to achieve with the app and they assisted in the entire process, from conceptualizing the user experience, to design and development of the platform.
What were your company’s business goals for the project?
The goal was and is to build a great product that is clean and simple in order to attract as many users as possible.
Can you tell me about the scope of the project (what was Dexlock responsible for doing)?
Dexlock was responsible for some UX/UI design, Android and iOS front end development, as well as server side development.
What was your process for selecting Dexlock to work with?
We interviewed a number of different companies and we were most impressed with Dexlock for their capability, professionalism, price, and integrity.
Can you give us a sense of the size of the project in dollar terms or personnel work hours?
I can say that we have launched 2 versions until now and are launching version 3 in the next couple of weeks. All things considered, we have been working on the project for 14 months.
When was the project completed?
The most recent version, version 2.3, was completed in February.
What were the results of the project, and are there any metrics you can share?
We are still beta testing and upgrading the app because I have determined new features that I want included. I can say that Dexlock performed exactly as they had promised.
When working with them, was there anything unique or special about them compared to other companies that you may have worked with?
They are always available and I find them very passionate about the work they do. Dexlock always finds innovative solutions to problems that arise. I was most impressed by their integrity.
Looking back on the project, is there any area that they could improve or you would do differently?
Not really. They performed exactly as they said they would.
What advice would you give to a future client of theirs?
I would tell prospective clients to have your ideas completely fleshed out, and know exactly what you want before the first line of code gets written.
the project
Web Development for IT Sub-contractor
“The quality of the work was definitely good.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Please describe your organization.
The company is a US-based IT consulting company working with near-shore and offshore resources. The quality assurance team, business analysts, project managers, and account managers are based in the US, but in order to give our clients the best rates, the company utilizes offshore development teams for the implementation.
What is your position?
I was a subcontractor for the company.
What business challenge were you trying to address with Dexlock?
The client was looking for a natural language processing (NLP) solution. The company considered a number of different vendors to supply the solution.
Please describe the scope of their involvement in greater detail.
Dexlock was in charge of both frontend and backend development for the web and a native iOS app. The backend consisted of proprietary NLP algorithms tied into a database.
How did you come to work with Dexlock?
They were found through Upwork. There was a matrix put together for ranking different potential engineering groups.
Could you provide a sense of the size of this initiative in financial terms?
The total cost was under $50,000.
What is the status of this engagement?
The project was started in April of 2015. The first phase of the work was completed. The client is currently raising funds in order to move forward with the next phase.
Could you share any statistics or metrics from this engagement?
The quality of the work was definitely good in terms of engineering. Dexlock provided very specific, uncommon skillsets. The quality assurance was adequate, but it could have been done better. The unit tests which were done by the developers should have been done by a subcontractor.
What distinguishes Dexlock from other providers?
They provided us specialized skills and worked hard to figure out and address different issues in the system. A number of firms would be less prone to figuring out subsequent issues after the work has been made.
Is there anything Dexlock could have improved or done differently?
I would push for Dexlock to separate the quality assurance to a different organization. I haven't had enough exposure to their team to add anything else.
the project
Web Portal Development for Healthcare Institutions
"I would always recommend their services."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Please give me a brief description of your company.
We are a collection of healthcare institutions developed for evaluation and treatment of children’s emotional, neuro-developmental, and academic skills disorders.
What is your role at the company?
I'm the Chief Executive Officer.
What was the business challenge that you were trying to address when you approached Dexlock?
We needed a website that could integrate with our customer relationship management [CRM] and provide some valuable insights. The challenge was to identify a web portal development firm that understands data science and can generate the insights that we need internally to grow our business.
What were your company’s business goals for the project?
I can't reveal all of it. But we wanted something out of the ordinary. We wanted a website that understands our customers and also potential customers very well. We needed our website to be personalized for them and have better sales conversions.
Can you tell me about the scope of the project?
Well, we'd like to call it a Web 3.0 website. Dexlock was responsible for developing our customer facing website that will be personalized according to the information available on our internal CRM.
What was your process for selecting Dexlock to work with?
Dexlock has a great pool of resources from web to mobile applications. The main criteria for the selection was their understanding towards the requirements. They know what they are doing and they helped us identify the flaws in our requirements quickly.
Can you give us a sense of the size of the project in dollar terms or personnel work hours?
The size of the project was around $10,000.
When was the project completed?
The work was completed in November of 2015.
What were the results of the project, and are there any metrics you can share?
We are still waiting on the results. We seem to be doing a better job with customers who we have on our CRM, but we are working on being connected with some external sources of data as well.
How did Dexlock perform?
Up to our expectation or maybe even beyond.
When working with them, was there anything unique or special about them compared to other companies that you may have worked with?
Dexlock always provided a consultant approach rather than providing a simple upfront solution. They asked many questions about the requirements and kicked off the development once everything was in place, with less assumptions.
Looking back on the project, is there any area that they could improve or you would do differently?
Not at this point.
What advice would you give to a future client of theirs?
The engineers at Dexlock turned out to be cooperative, competent, and proficient. They played an important role capturing our requirements and executing that as desired. I would always recommend their services
The platform has launched and met positive feedback from stakeholders. Dexlock delivers work that exceeds expectations in quality and professionalism. Despite going slightly over budget and deadlines, the team leads a smooth workflow thanks to regular communication and a level-headed approach.