Dewais

Introduce your business and what you do there.

I’m the CTO at ZiZo Technologies, a software company that produces a gamification platform for the workplace. We provide a lot of data analytics as well.

What challenge were you trying to address with Dewais?

I needed developers.

What was the scope of their involvement?

Dewais provides four developers from their team that is solely dedicated to our project. They work on a scrum methodology. They’re working with the rest of our team. We’re working on an AWS infrastructure with bleeding-edge technologies and lambda functions.

What is the team composition?

We work with mid to senior-level developers.

How did you come to work with Dewais?

They were brought to me by our CEO, who had been putting out requests. Their salesperson reached out, and then I vetted them with other agencies.

How much have you invested with them?

We’ve invested between $200,000–$250,000.

What is the status of this engagement?

Our engagement with Dewais started in April 2020.

What evidence can you share that demonstrates the impact of the engagement?

Their engagement has been critical for our product. In terms of quality of work, it’s been consistent.

How did Dewais perform from a project management standpoint?

We manage the project from our side. They’ve been very responsive to our needs. Their developers are also flexible.

What did you find most impressive about them?

The developers are vibrant, ambitious, and engaged. It’s exciting to work with a young and open-minded team. Their work quality is also great.

Are there any areas they could improve?

I don’t have much to say on the negative side. Sometimes a developer isn’t pulling their weight, and you have to have a conversation, but that’s normal.

Do you have any advice for potential customers?

They do better with organized work. Since we manage the project on our side, that’s a recipe for success with them. We’re constantly involved with them, so I know that having structured work and project management is helpful.

Please describe your company and your position there.

I handle digital marketing, including managing the company websites, for a CDN company that has locations around the world in Europe, Asian, the Americas, and Oceania. My responsibilities for the company include increasing website traffic and conversions. This specific project was designed to increase free trial and paid user conversions.

For what projects/services did your company hire Dewais?

We recognized an opportunity to increase our free and paid users by making the signup and onboarding process simpler and more intuitive. We recognized an opportunity to reduce signup friction by allowing users to sign up with their existing Google or Facebook account. Previously, the only way to signup was to create a new account with us. We hire Dewais to create the new signup flow that would allow for users to sign up with Google or Facebook, and integrate the information the user provides with our CDN platform.

What were your goals for this project?

We offer 30 day free trials and paid plans for our CDN. The goal for this project was to increase signups for both the free trials, and conversions to the paid plans, by simplifying the signup process and reducing friction.

How did you select this vendor?

We had quite a few companies and freelancers apply for this project. We chose Dewais because the plan that they laid out made the most sense, and the questions they asked us indicated that they understood the project thoroughly.

Describe the project and the services they provided in detail.

Dewais developed and integrated a new signup and onboarding flow in react JS. We provided the specifications we required for the flow, discussed it with them, and they provided their input and made suggestions. Once we had the plan finalized, Dewais began the development, working closely with our internal team throughout the whole process to ensure the project was completed on time and to the required specifications.

What was the team composition?

There were two team members on Dewais's side, one account manager, and one developer. On our end, Dewais worked primarily with our inhouse software development team. Dewais collaborated very well with our inhouse team, to the point that it often felt like they were also inhouse.

Can you share any information that demonstrates the impact that this project has had on your business?

Since implementing the new signup and onboarding flow with Dewais, we have seen a major uptick in both free signups and conversions to paid plans. The new flow makes signing up much easier and intuitive. We have seen conversions increase close to 100%.

How was project management arranged and how effective was it?

Project management, in terms of determining deadlines, milestones, etc. was largely handled on our side, and Dewais always stuck to the project plan, met the deadlines, and completed the work to the required specifications and beyond.

What did you find most impressive about this company?

What I found most impressive about Dewais was their ability to integrate seamlessly with our inhouse team. Dewais smoothly cooperated with our inhouse developers and managers, to the point that it felt more like they were part of our inhouse team.

Are there any areas for improvement?

No areas for improvement come to mind. The project went as smoothly as possible, and collaborating with Dewais was an excellent experience.

Please describe your company and your position there.

We help customers in finding the best solutions to repair car damages

For what projects/services did your company hire Dewais?

Dewais was in charge of developping the front end of the application, for desktop as for mobile usage

What were your goals for this project?

The application had to match customers needs with suppliers.

How did you select this vendor?

Dewais work already with high satisfaction on another project .

Describe the project and the services they provided in detail.

They followed correctly the given design for the initial screens and could develop the following screens in the same spirit without having treceived the desired design. They made good suggestions to improve the UX/UI

What was the team composition?

The were 3 working on the project, to assure delivery on time

Can you share any information that demonstrates the impact that this project has had on your business?

Thanks to the app our customers win approximatevelly 1 week to process the jobs.

How was project management arranged and how effective was it?

We had one single person of contact, communication was really easy

What did you find most impressive about this company?

The ease of access and the reproduction of what was asked was impressive.

Are there any areas for improvement?

Not really