The client is North America’s famous online load board provider for carriers. It helps truck drivers and freight brokers manager their shipments from end to end for more than 20 years now.
Challenges
The business is focused on staying innovative and solving transportation problems such as finding quality
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partners in getting paid quickly. To keep in the rhythm of constant upgrades, and resources planning, the client needed to streamline processes and improve data visibility around finance and management.
Solution
DevSymmetrix developed the ERP to be cloud-friendly and moved all calculations, storage, and all security features to Microsoft Azure to get high application performance and increase the stability time up to 99%.
By integrating third-party and custom built API's we automated more than 80% of routine tasks that allowed our customer to scale their business and improve processes pretty easily
The client is among America’s top Transportation Solutions Providers, that operates through many teams of users (agents) spanned around the globe and provides customized solutions via air, land, and sea and deals with a huge amount of data.
Challenges
The challenges were to optimize customer service,
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effectively manage the sales pipeline, identify and retain valuable customers, encourage unstable ones to spend more, etc.
Solution
DevSymmetrix has developed the cloud-friendly solution from scratch that allows to:
Have a complete view of interactions with customers
Define the most valuable customers
Analyze customer feedback
Deliver the best customer service
Optimize business workflows
Determine factors that affect customer behavior
Understand the actual and potential value of customers
The restaurant and retail POS system Aptito allows to increase sales and boost customer satisfaction, helping to secure the prosperity and longevity of any restaurant or bar.
This system is a cloud-based solution that allows a user to place orders wherever s/he makes them. The users can place their own orders at the table or at designated kiosks.
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With the tap of a button, the order will be instantly sent to the kitchen, improving order times and allowing the restaurant to serve more people and average sales as much as 20 percent.
The system lets users track sales and view real-time stocking levels. It also allows to create work schedules, view detailed sales reports and customize and sync your digital menus.
DevSymmetrix runs software tests to eliminate program bugs.
The Reviewer
11-50 Employees
Boulder, Colorado
David Thielen
CEO, Windward Studios
Verified
the reviewer
CEO, Windward Studios
David Thielen
Computer Software
11-50 Employees
Boulder, Colorado
Online Review
The client submitted this review online.
Verified
5.0
Quality:
5.0
Schedule:
5.0
Cost:
4.5
Willing to refer:
5.0
the review
"They take an incredibly thorough approach to testing software."
Apr 16, 2019
The Review
Feedback summary:
The program functions more smoothly due to the DevSymmetrix team’s consistent resolution of errors. Customers can expect a reliable team with an efficient workflow.
Please describe your company and your position there.
I’m the CEO of Windward Studios, a computer software company.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire DevSymmetrix?
We hired DevSymmetrix to manage the QA for a program. We wanted them to test our software with the aim of identifying and fixing bugs.
What were your goals for this project?
We wanted to reduce the incidence of program errors by thoroughly examining the software.
SOLUTION
How did you select this vendor?
After interviewing 27 vendors in Russian-speaking countries, we found DevSymmetrix to be the most impressive.
Describe the project in detail.
The team verified that previously solved errors weren’t disrupting current software processes. Then, they reviewed the functionality of the entire product. These tests have allowed them to find additional issues and bug fixes. DevSymmetrix will continue to review more elements of our software.
What was the team composition?
The team consists of two full-time testers.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
Each time they test a component, I’m confident they will find all possible errors.
How effective was the workflow between your team and theirs?
We have a very effective workflow with no language barrier in either English or Russian.
What did you find most impressive about this company?
They take an incredibly thorough approach to testing software. We can trust the team to investigate every possible facet of the program for defects.
The program functions more smoothly due to the DevSymmetrix team’s consistent resolution of errors. Customers can expect a reliable team with an efficient workflow.