Web products and solutions.
Devstark is a full-cycle custom application development company. We develop web products and solutions using modern technologies to optimize businesses. We help our clients coming from various fields like transport & logistics, hospitality & travel, healthcare & wellness, and education, to become an innovator in their industry and to earn much higher returns.
“Their proactivity is stellar.”
“Their proactivity is stellar.”
Jun 17, 2020
Devstark has proved to be a competent, reliable partner. Their proactivity is where they truly shine; they’re not afraid to provide suggestions for product improvement and push the client to conquer their backlog. While language can be an initial barrier, they’ve been very easy to work with.
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the manager of Sales — essentially the do-it-all guy — at Kumpan, which is now a frontend development agency.
What challenge were you trying to address with Devstark?
Devstark serves as an offshore development agency that handles backend development for the projects we take on. In some cases, they even help us with frontend development.
What was the scope of their involvement?
Depending on our client’s requirements, we outsource both front- and backend work to buttress our inhouse development. In one project, they used PHP to help us build a medical journal CRM.
What is the team composition?
We work with around 3–5 people. Their team is scalable.
How did you come to work with Devstark?
We found them through an outsourcing or freelancing platform.
How much have you invested with them?
Somewhere in the ballpark of $100,000.
What is the status of this engagement?
We started working together in 2015, and it’s an ongoing partnership.
What evidence can you share that demonstrates the impact of the engagement?
Their support has enabled us to execute projects smoothly. They’ve often had to push the development forward since our own backlog can delay them. They keep us on our toes and force us to be better, so they’ve served as a real consultancy in that sense.
How did Devstark perform from a project management standpoint?
We utilize Jira for project management. We’ve dabbled with Kanban and scrum standups too. They’ve mostly been effective. There is admittedly a language barrier with developers that both or our teams had to adapt to.
There’s an onboarding process of learning each other’s accents to ensure effective communication, and we’ve worked around it over time. Most of our tickets are written and their project managers are fluent, so this doesn’t impact our project management.
What did you find most impressive about them?
Their proactivity is stellar. It’s one of the main reasons we’ve maintained our relationship; they continue to push us and provide us with suggestions for product improvements. Their business and tech competency have both made the engagement a great one.
Are there any areas they could improve?
No, not really.
Do you have any advice for potential customers?
Give them the tools and the confidence to succeed, and the cooperation will be effective.