What evidence can you share that demonstrates the impact of the engagement?
Their contribution has been vital, given that we’re relying a lot on the platform. The next step will be an advancement in the services we’re providing, and we will be presenting the platform to our partners and clients as a revolutionary tool. So far, there’s nothing like it in our industry. We’re launching something that will hopefully be perceived by the market as a valuable and novel product. Right now, Devision has quite a large responsibility in contributing to this. The challenge is significant, and they have seized it. Devision is supporting us by taking this in the right direction.
This is an improvement, compared to our previous experience building the platform. We have seen progress, and there is a definite end in sight.
We are satisfied with the quality of work and expect that, once the platform is delivered, Devision will continue to be a strategic technological partner for our company. We will continue to work with them on other projects and rely on their help.
How did Devision perform from a project management standpoint?
Our process is easy to monitor and assess. Devision is using internal software for project management (I believe it’s JIRA). We can monitor the quantity, quality, and level of tasks we’re assigning to them and create more as we proceed. For each 10-day sprint, we will define a set of tasks to work on and have weekly meetings to validate the progress of their work and go over completed tasks. This allows us to have close communication as we progress. At the same time, we keep continuous phone and Skype communication with the developers working on the platform itself.
What did you find most impressive about them?
The human side of it—the fact that, despite the cold and technical nature of our work, Devision has tended to bring a human element to the table. That's valuable to us.
Are there any areas they could improve?
Initially, we were assigned developers who couldn’t really speak English, which made the communication difficult. This had an impact on the kickoff phase of the project, and I have shared this with the CEO of Devision. It has since been resolved.