DevFactori

BACKGROUND

Please describe your company and your position there.

I am the CIO at Axia Women's Health. Axia is a community of caring, connected, progressive health professionals committed to giving women more. Women deserve access to a more attentive, more sophisticated, more compassionate healthcare experience that meets their changing needs across time.

We connect women to a wider spectrum of care that delivers innovative technology and treatments. The strength of our network gives us the power to continuously elevate the quality of our care while preserving the personalized nature of our approach.

Our fast-growing network spans OB/GYN physicians, breast health centers, high-risk pregnancy centers, laboratories, urogynecology, fertility centers, and more. Together, we put women first by connecting them to the total care they need to lead healthier, happier lives.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire DevFactori?

Our mobile application was developed to target women undergoing cesarean sections and provide a digital experience for the Enhanced Recovery after Surgery (ERAS) protocol our Chief Medical Officer, Dr. Elizabeth Cherot, pioneered. This protocol reduces length of stay, reduces opioid use and increases overall positive outcomes for patients who undergo cesarean section.

What were your goals for this project?

Our goal was to increase patient compliance with the ERAS program through the use of technology and provide a positive experience for our patients undergoing cesarean section.

SOLUTION

How did you select this vendor?

We were introduced to DevFactori through another company and ultimately selected them based on their proven results in building similar solutions.

Describe the project in detail.

We

What was the team composition?

We worked with a project manager and a development lead. A third party design firm assisted us with digital design which fed the bulk of the product development requirements.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The project was delivered on time and on budget, which one of the biggest things you can ask for. We anticipate rolling this out to patients in the next two months.

How effective was the workflow between your team and theirs?

We communicated constantly via Teams and through regular status reporting. Responsiveness was never an issue.

What did you find most impressive about this company?

They were very responsive to change requests and bug fixes as we got into the testing phase. They really understood the product we were trying to build, rather than just building to requirements.

Are there any areas for improvement?

None

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder of Fabsty Studios LLC, a fashion platform.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with DevFactori?

I hired DevFactori to build an iOS app for fashion designers that would mix and match clothing to create outfits.

SOLUTION

What was the scope of their involvement? 

DevFactori was involved in nearly all aspects of the project. They set up the backend and databases, implemented my existing UI into the frontend, and wrote out the algorithms for the machine learning component. To make sure we had the proper AI rules down, they worked extensively with a fashion stylist.

The algorithm would allow users to automatically create outfits using pictures of items uploaded from their wardrobe. Users could then categorize outfits based on specific occasions and share them with other users via messaging.

We’ve recently launched the app a few weeks ago, and they’ve fixed all bugs that have come up.

What is the team composition? 

I mainly worked with Usman (Founding Partner, DevFactori), but there were a few other people involved.

How did you come to work with DevFactori?

I found them on LinkedIn and Upwork and contacted them there. Usman was really knowledgeable and understood what I was looking for. I also liked that he was backed by a team that could deliver in my timeframe.

How much have you invested with them?

We spent about $40,000. 

What is the status of this engagement?

Their work lasted from the end of January–August 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Since we’ve launched, the feedback has been great. People have started downloading the app, and we’ve received a couple of great reviews so far. Now, it’s all about marketing our product.

How did DevFactori perform from a project management standpoint?

They were on point. If we had any issues, they would quickly get on them and fix them. There were a few miscommunications here and there, but that’s with any project. They were always able to easily resolve those cases.

What did you find most impressive about them?

The team is knowledgeable, reliable, and responsive. They’re able to make sense out of chaos.

Are there any areas they could improve?

No, I don't have anything bad to say about them. 

Do you have any advice for potential customers?

Be open about what you’re looking for from the beginning and work with Usman to set up realistic milestones.

BACKGROUND

Introduce your business and what you do there.

I'm the founder and CEO of Womb Inc. We provide clinical support for people who are trying to get pregnant, expecting, or parenting an infant.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with DevFactori?

Because we have a virtual clinical product and because we are serving mostly millennial women, we knew we needed to have a really great set of mobile applications in order to offer the greatest experience. We didn't have any mobile apps before, we'd just been piecing together different web-based software, so it was time to get our first mobile app.

SOLUTION

What was the scope of their involvement?

In addition to providing iOS and Android development, they also developed the backend for an administrative web application for us. The mobile app offers users a secure way to create an account through an authorization code, and then they're able to set up a passcode or Touch ID. Once they have an account, they answer a series of short personal questions that will personalize their experience; the home screen features tips for the user based on their pregnancy status. Unlike similar apps, ours also offers users the ability to invite a partner or spouse to share certain features. In addition to making appointments, users can also use the app's secure chat feature to chat with medical providers. We also provide a resource library for users to find articles and videos on pregnancy.

We offer a free version of the app as well as a paid premium version. The DevFactori team set up integration with Apple Pay and Google Pay, so premium users are able to simplify their payment process.

What is the team composition?

I was in regular contact with the development team lead.

How did you come to work with DevFactori?

We posted a short job description that included our technology preferences and our development goals and timeline. DevFactori responded to one of our advertisements and I met with one of their developers, who seemed to understand our requirements and suggested a different technology than the one we'd posted. I appreciated that they seemed invested in understanding our ideas, so we chose to work with them.

What is the status of this engagement?

We worked with them from February 2018 until June 2018. They've hit all the milestones we established, and we're expecting a July 2018 launch.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It’s still too early for any feedback or data that demonstrates the app's success. That being said, not only did DevFactori develop our vision, but they added their own ideas and insight and made it better than we thought it could be. We expect it to be a huge success for the company.

How did DevFactori perform from a project management standpoint?

They didn't simply look at our requirements and build what we asked for, but instead, took the time to understand what we wanted and offered creative suggestions based on our objectives. They looked at the entire project in order to divide it into a realistic timeline that included five, monthly milestones. Each milestone included the tasks necessary to achieve that month's deliverables and the cost of that work. We communicated through Slack and had weekly meetings to discuss anything unexpected that arose.

What did you find most impressive about them?

I was impressed by the pace at which they were able to deliver the features we asked for. Considering our budget and time constraints, they were able to create a robust app.

Do you have any advice for potential customers?

Determine the business and feature requirements as thoroughly as you can, as far in advance as you can, before you begin a development phase.

BACKGROUND

Introduce your business and what you do there.

I’m the president of Eventsfy, which sells tickets for live performances across the United States. We focus on the arts and new bit comedy theater.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with DevFactori?

Our website’s old PHP platform didn’t have the capabilities we needed to move forward. We hired a development firm to update the platform, APIs, and data analysis. However, they botched the job. It’s at that point we hired DevFactori to help us transition to a new backend.

SOLUTION

What was the scope of their involvement?

First, they assigned a person to resolve the existing bugs. This has been an ongoing process, requiring daily updates. DevFactori also enhanced our backend with a new algorithm that imports events from numerous ticket providers and filters the artists through our database. The filtering process merges duplicate listing on our frontend portal, which helps end users get tickets more quickly. Concurrently, the team built native iOS and Android apps.

The engagement focuses solely on development; we don’t use them for marketing. The DevFactori president and I talk on a daily basis about strategic technology implementation.

What is the team composition?

Currently, there are six people on the project: two backend developers, two frontend developers, a tester, and a project manager.

How did you come to work with DevFactori?

A friend knew the president and recommended them. We compared their bid to other agencies, but my colleague wanted to go with another firm. However, we soon realized that this company wouldn’t be able to perform as needed. I then decided to hire DevFactori based on their bid and good first impression.

How much have you invested with them?

We’ve spent approximately $40,000.

What is the status of this engagement?

Work started in August 2017 and is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The apps are measurable for us because we didn’t have any before. They’ve made significant improvements with the bug fixes. There’s about another month of work left; I’m almost content with the website.

How did DevFactori perform from a project management standpoint?

We communicate daily on Jira and Slack. We use email and WhatsApp as well.

What did you find most impressive about them?

The team includes very adept developers and we’re pleased with their work. They're very thorough; the apps have very few bugs.

Are there any areas they could improve?

They don’t have much knowledge with older platforms, such as PHP and WordPress. Occasionally, they couldn’t address concerns on our website because it was written in PHP language. More familiarity with these platforms would be helpful.

Do you have any advice for potential customers?

I’m confident about recommending them. They’re great for web and app development.