Deventure

What evidence can you share that demonstrates the impact of the engagement? 

Deventure provided quality work. They delivered a site that was a huge improvement from the one I had. People who looked at my website complimented it. They commented that the platform was user-friendly. I’m happy with their work.

How did Deventure perform from a project management standpoint?

We usually communicated via e-mail and Skype calls. They requested that I download an app that allowed me to grab screenshots and annotate what I wanted them to change. Their team made the project easy.

We started the project and then the pandemic happened. As a medical practice, it was important to keep patients informed about our availability. It was easy to have Deventure create a pop up on the website. They adapted to changes, so anything I needed happened straight away.

What did you find most impressive about them?

Their availability was impressive. Flavius made himself personally available even outside of hours. If we had an issue or needed an urgent fix, he was responsive even on the weekend. That’s impressive.

Are there any areas they could improve?

They had a reasonable appreciation of the fact that I’m not a technical expert. I sometimes had to tell them to slow down during calls to make sure that I could follow. They always slowed. It’s just a matter of reminding people in their field to translate their thoughts to someone who isn’t.

Do you have any advice for potential customers?

It’s good to have ideas of your own. If you know what you want to achieve, they’ll help you get there. If you have your images and content ready to go, the project will go quicker.

What evidence can you share that demonstrates the impact of the engagement?

We’ve been delighted with the app they created, which is now operating in our own surgical practice. While it’s still in testing — used only internally — but we’ve been very happy with the results. The feedback we’ve received from user testing has also been very positive. Admittedly, there are still some things that have to be tweaked before its market launch.

How did Deventure perform from a project management standpoint?

Their project management was excellent. While there were delays on our own side, Flavius kept us on our toes by frequently following up with us. Since they’re based in Romania, we only met in-person a few times, but we generally communicated through email and Skype. They used InVision to show us app updates in real-time, which worked excellently. They’re very efficient.

What did you find most impressive about them?

Their team is full of wonderful people who are extremely polite and easy to work with. They take customer service very seriously. The design team is full of experts that have unique suggestions and ideas. They took the initiative to implement design changes, which ended up being phenomenal.

Are there any areas they could improve?

Initially, I believe that Flavius was a little too tech-oriented in structuring the app; we had to remind him that the app needed to be intuitive from a patient’s point of view. This was a learning curve, but everything has worked out great since then.

Do you have any advice for potential customers?

Have a good structure in place. In addition, I’d say that communication and clarity are very important.

What evidence can you share that demonstrates the impact of the engagement?

They did a very good job. They were very proactive and able to learn very fast. It was important for them to learn our coding guidelines so that the code they wrote looked like the code we’d already written. They learned the testing guidelines as well and provided documentation. Everything worked well.

The import component was very well received by our customers. Before, they were only able to use data from our company, but with the implementation of the plugins, they were able to use data from other providers and data in my QA platform.

How did Deventure perform from a project management standpoint?

I was responsible for project management, and then I discussed with them. We did the planning together. We created short iterations and decided on the milestones and deliveries together.

The communication was very good. We had regular meetings and code reviews, and Deventure reacted quickly to suggestions and comments from our coders in Germany. They were willing to adapt to new things very fast. The collaboration with them was very good.

What did you find most impressive about them?

They adapted to new things and followed the coding and testing guidelines. The documentation was written in the way we wanted, and they managed to do it very quickly.

Are there any areas they could improve?

The collaboration was fine.

Do you have any advice for potential customers?

I recommend working with them because I had a positive experience. They’ll be able to adapt to the requirements of the customer very quickly.