Develtio

How did you select this vendor?

We were looking for a vendor experienced in both custom software development and marketing

Describe the project and the services they provided in detail.

The project was to create Facebook Messenger chatbot for a lottery. Chatbot allowed to take part in the contest by providing a photo of the receipt with the product name on it. Using OCR (optical character recognition) chatbot was verifying if the provided receipt is correct.

What was the team composition?

Team included project manager and three developers. Directly I worked with their project manager.

How did you select this vendor?

Base on the market research and the portfolio we have chosen 4 agencies to the pitch. Mandatory for taking part in the pitch was provide solution that will include all described in the brief functionalities with clear description of the mechanism, actions and items included and interaction between modules.

Of course suggested solution had to meet the budget criteria and be cost effective in terms of the maintaining and further development. We have decided to chose Develtio from among of the other agencies base on the matched needs from the brief to the provided offer, but also on the fact that we had already started with this company one project - webpage for Dakea brand. It was easier for the agency to deeper understand our business goals, communication with the Target Group and overall touch and feel of the brand.

Describe the project in detail.

Once we have selected Develtio as our partner for this project we have organized workshops to define customer journey path and match the needs from all of markets in terms of the functionalities. As next steps agency worked on the functional UX mock-ups. We have decided also to contract Develtio also for the scope of the creative work - name of the application, logo, brand book and POSM.

As the agency was simultaneously working on the web page for Dakea brand they were also presenting us solutions that could be crossed between app and page. Before application was released to a UK market we have performed with agency and our Sales Team tests. Launch in UK was followed by further work on the CEE versions. Currently the application is available in WE and CEE and we are still working with Develtio on the further development of this tool.

What was the team composition?

The team consisted of a IT Project Manager with whom we had direct contact, a team of UI designers, React Native Developers, PHP Developers and DevOps Engineer. The first stage, there was a workshop with a Digital Consultant and a Project Manager to create product vision.

How did you select this vendor?

Develtio has been chosen, basing on the tender.

Describe the project and the services they provided in detail.

The project consisted of a few parts: Develtio adapted website design for our planned campaigns, developed new features, which made the website most useful for consumers, designed and developed the subpages for particular products, created landing pages for campaigns and contests, technological support.

What was the team composition?

Account manager, project manager, developers, graphic designer ans a copywriter.

How did you select this vendor?

We did the tender.

Describe the project and the services they provided in detail.

They provided us with services: analysis of old website and our business goals; wireframes; layout design; development; testing; SLA. The site had an advanced search engine for various types of files and entries categorizing them by categories. The extranet was implemented for 3 types of users, within which everyone received information dedicated to their group.

As part of the extranet, other product cards were designed to help professionals get to the information they need, such as CAD files, warranty cards, assembly instructions, and everything was available for years and models. The loyalty system that was created for Hitachi partners was integrated with the ERP system and the loyalty program reward provider, thanks to which the loyalty program process was maintenance-free on the Hitachi side. An important point was the division into groups of partners depending on the volume of sales and marketing automation functionality implemented directly in the loyalty program reminding, for example, that the user has not logged in long and received additional points for logging in and messages informing about periodic promotional campaigns that multiplied the points scored on certain dates.

What was the team composition?

Project manager, UI/UX Designer. We didn’t have to work directly with developers which was very convenient.