DevCom

Introduce your business and what you do there.

GBS Enterprises is a furniture warranty company. Basically, we provide warranties for furniture products and other products like that. I’m the platform engineer. We’re redesigning all of our systems and moving from a legacy environment to a more modern platform, so I’m helping that process along.

What challenge were you trying to address DevCom?

We planned to centralize our development process and deployments on AWS. We needed a company with expertise in that area to help us through the transition.

What was the scope of their involvement?

DevCom helped us set up and deploy our systems. They initially set up our AWS environment with a number of tools, including APIs, Lambda functions, and an RDF database. Now, they help us leverage that environment.

Their team helps onboard our technical assets and optimizes the environment. As we start to deploy and use services, they monitor and provide feedback on how to optimize our use of the environment.

What is the team composition?

We initially had a larger team from DevCom but now, we’re working with two people from there.

How did you come to work with DevCom?

We did an extensive search through Google to locate companies that provided AWS-focused services. We then interviewed 10 different companies but DevCom stood out because their team quickly grasped our goals and had positive feedback.

How much have you invested with them?

We've spent $100,000 on the project.

What is the status of this engagement?

We started working together in 2020, and it’s ongoing.

What evidence can you share that demonstrates the impact of the engagement? 

We had an original vision for the project but DevCom gave us feedback that helped us better use the new environment. Their feedback prevented us from purchasing a bunch of services that weren't needed. They gave us alternatives for deployments, giving us a better cost profile. Their feedback helps us manage our cost structure on the platform. They’re sharp and not shy, which is good too.

How did DevCome perform from a project management standpoint?

We use our JIRA system. For the larger project implementations, we structure a project methodology. However, most of their work is ticket oriented.

What did you find most impressive about them?

They listen and understand what we want to do but also actively seek the best solution to bring to the table. Their initiative and drive are refreshing. When they see an opportunity, they’re not afraid to tell us. Their team’s working in our best interest. They’re constantly optimizing and enhancing the environment for us. We really like working with DevCom because their team’s proactive and responsive.

Are there any areas they could improve?

They’re AWS experts but occasionally, we need other skills. I can’t fault them for that because they focus on their expertise. However, I’d love to do more with them on a broader basis.

Do you have any advice for potential customers?

Don’t try to micromanage them. Give them a broad idea for what you want to accomplish and then let them help drive the solution. Once I stopped trying to specify every detail, they came back with more creative ideas and capabilities that were helpful.

Introduce your business and what you do there.

I’m the director of operations for a construction company. We have a staff of individuals that go out and perform inspections on new construction homes.

What challenge were you trying to address with DevCom?

Initially, we were working with a software called Coin, which is a construction industry software. It really didn’t fit our business needs and our IT department wasn’t capable of designing that type of system, so we partnered with DevCom and created our own CRM.

What was the scope of their involvement?

They created our custom CRM so it handles our entire business process, soup to nuts. This included design, technical coding, implementation, and QA. They also do daily maintenance of our web-based operating system. We work with them on a daily basis for anything ranging from designing new screens for the system to creating reports or making changes with our business model. They write all of the coding, handle the QA, and design anything we ask of them. 

DevCom worked with our corporate IT group on whatever backend support is needed, including the designs and the servers. 

They’ve also helped us develop an iOS app for our people in the field. We used to have our inspectors use computers and laptops, but that was problematic. We moved to iPads and DevCom created an app specific to what the testers are collecting in the field. Everything is JavaScript and web-based technology. 

What is the team composition?

In my experience, my point of contact is Roman (Senior Developer), so I don’t have to deal with multiple people. He coordinates the tasks and relies on his team to implement whatever we’re working on. They do have developers and people able to work on every type of task we assign. 

How did you come to work with DevCom?

Based on the working relationship they had with our organization, which was different than who we are now, I was introduced to them by our IT department. After they gave me the introduction, we started working with them.

How much have you invested with them?

It’s changed over the course of the engagement, but I’d estimate we spend around $100,000 a year, coming out to around $1.7 million in total.

What is the status of this engagement?

We’ve been working together since around January 2005. 

What evidence can you share that demonstrates the impact of the engagement? 

When we started, we were extremely small but we’ve now grown exponentially in sales and the volume of homes we’ve tested, with very little growth of our employees and staff. 

We’re a transaction-heavy company with an extreme amount of inputs we’re tracking, so if we didn’t have this system and their support, we would have had to quadruple our staff to stay in business. If we stayed with our older system, I don’t even know if we’d still be in business and definitely not near where we are right now. 

The system is the lifeblood of our company. We’ve used the system they built for us across all these years. It’s a national system so our national builders use it for documents and information, along with third-party testing companies, so it’s been very useful.

How did DevCom perform from a project management standpoint?

There has never been a situation where they haven’t met our needs in an extremely timely manner. There is a time difference, but we get on the phone in the morning and cover whatever we need to do. 

Whenever we need something done, they get it done during their work hours so that when the next day rolls around, it’s completed and waiting for me. You’d think the distance could be problematic, but it has worked in our favor. They do sometimes send their team over so they can have face-to-face time with our IT group, and we’ve gone to Ukraine to meet their staff, too. 

What did you find most impressive about them?

They absolutely understand our business and can preemptively know what I need. They’re very reliable, professional, and exceptionally smart. They ramp up quickly and we haven’t had any type of turnover with them that causes any challenge; any pass offs have been smooth from one project manager to the next. 

We can modify things on the fly, which has been critical. Any type of change or immediate need, it can take forever with older systems. With DevCom, they’re affordable and understand our business so it is a completely different dynamic than using some of those bigger software companies like Oracle. 

Are there any areas they could improve?

The only thing I can think of is the language difference can sometimes mean there is a misspelled word in a title or a small blip. It isn’t an issue, but more QA could help that. This could also happen with any company you work with, not just them. 

Do you have any advice for potential customers?

Dedicate time with them so they can understand your business and your needs. Be able to tweak what you need from there. It’s a bit awkward having to do Zoom meetings but it’s certainly manageable and ensures you can collaborate together. 

Introduce your business and what you do there.

I’m the chief sales and marketing officer for Del-Air Heating and Air Conditioning, the largest residential air conditioning company in Florida.

What challenge were you trying to address with DevCom?

We didn’t have good lead management, and we needed someone to build our CRM.

What was the scope of their involvement?

DevCom built our CRM and also worked on our mobile sales platform and business intelligence capability. They’ve done a lot of simple integrations to improve the data flow. They bolted SugarCRM onto our Hitachi FSA to capture leads in both systems and to track our customers’ actions. We now have the capability to have a status for customers across their whole life with us.

What is the team composition?

We work with a project lead and account manager.

How did you come to work with DevCom?

I’d worked with them at a different company. They did good work there, so I decided to hire them in my new position.

What is the status of this engagement?

We partnered in January 2016, and the work is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

Because of them, we've lowered our administrative costs and increased our administrative quality. Our sales have gone way up because we've been able to successfully manage leads.

How did DevCom perform from a project management standpoint?

They’re responsive and do their best to understand our business. They deliver on what they promise and keep project scopes small in order to execute them to the best of their ability.

What did you find most impressive about them?

They helped build something that is right for us instead of just trying to sell us a product that we didn’t need. The platform is agile and customizable, which is exactly what we wanted. They listen to our needs and work closely with our team to make the partnership easy and effective.

Are there any areas they could improve?

Communication can sometimes be difficult because they’re overseas, and they could run more training modules.

Do you have any advice for future clients of theirs?

If possible, foster a relationship between them and your internal IT team to help them solve problems more quickly.

Introduce your business and what you do there.

I do HR, accounting, and project management for TradeWeb Inc. We're a full-service IT company that writes code, hosts, and creates sites for our clients.

What challenge were you trying to address with DevCom?

DevCom partners with us and helps us handle the requirements for our customers. We had so much work coming in, and we wanted a supporting agency to help with code, websites, and other needs.

What was the scope of their involvement?

Members of their staff write code for me, and projects include mobile responsive sites for our customers. They test those sites, and set up special features like catalogs, stores, and sales tax rubrics. Other functionality they create centers around shipping requirements.

Some of our projects are long-term, and DevCom still works on some of the same accounts from very early in our partnership. Whenever we come up with a new project that we want their help with, we bring them in for a meeting to go over the requirements. They create a setup that we can test for each new project.

Our partnership is about 50% outsourcing, but we also have a project manager at DevCom that collaborates with our staff and oversees the team that works for us. The collaboration is closer than standard outsource agreements.

The industry progresses quickly, and we've moved through a lot of changes with them. Whenever we incorporate new technology, they do in-depth research and make sure they have the knowledge we need for our projects. We provide some documentation with specifications from each project. They go from there to build wireframes and complete requirements.

What is the team composition?

The team we work with is predominantly made up of developers. A few members of their team are responsible for QA, but the majority of their responsibilities are in development.

How did you come to work with DevCom?

I've been with the company since 2011, and we started doing business with them before I came onboard. I believe the owner of our company was introduced to them some time in the 2000s. When we got a large project early in the relationship, we approached them about augmenting our staff to help meet requirements. They have a competent team that does good work, and we don't have any complaints. They know what they're doing, see the big picture, and know what their code will affect.

How much have you invested with them?

For several years, we've done an average of around $100,000 of work each month with them.

What is the status of this engagement?

I'm not sure when the collaboration started, but it was already strong when I joined the company—so it goes back around a decade. It's quite a long ongoing partnership.

What evidence can you share that demonstrates the impact of the engagement?

They help us fulfill jobs within the time periods our customers need. Through several projects with a variety of companies, they've never disappointed us.

How did DevCom perform from a project management standpoint?

We work hand-in-hand with them. They're excellent project managers, and their staff is very knowledgeable. Their people skills are good, and they understand the concepts we tackle. We have weekly meetings via Skype to go over the projects they're working on. Most of our communication is through Skype and email, and we speak with them daily.

What did you find most impressive about them?

They are dedicated to perfection, and they get projects right the first time.

Are there any areas they could improve?

I don't have any recommendations for improvements. We've had so few issues, and whenever we bring a concern to them, they work with us and resolve it immediately.

Do you have any advice for potential customers?

Communication is key. Their staff is very open-minded, and they will address your immediate needs or your long-term projects. They are an excellent extension of our company, and would probably do the same for any of their partners.

Please describe your company and your position there.

I’m the CEO of a SaaS provider providing operations management.

For what projects/services did your company hire DevCom?

DevCom has provided development and other services in a long-term partnership.

What were your goals for this project?

We want to develop innovative solutions to serve the needs of our client base. Our expectation is that our solutions are intuitive, secure, and user-friendly, and that the development efforts utilize best practices to ensure ongoing support and maintenance of the applications.

How did you select this vendor?

We established a relationship with DevCom for a small project 10 years ago and we have continued to work with them ever since. They have a proven track record of great development and customer service.

Describe the project and the services they provided in detail.

They do full-stack development for simple to complex applications. Their services also include database management and technical advice.

What was the team composition?

Our team is comprised of lead developers, programmers, systems engineers, and QA managers.

Can you share any information that demonstrates the impact that this project has had on your business?

With the assistance of DevCom, we have grown our application base from a single application to a multi-module solution suite.

How was project management arranged and how effective was it?

We have a full-time project manager on our side, but for some projects, we utilize the project management team at DevCom.

What did you find most impressive about this company?

The quality of work at all levels has been excellent, from the baseline programmers to the management team.

Are there any areas for improvement?

No, we’re very satisfied.

Do you have any advice for future clients?

As long as they continue to invest in their people and their company, I feel they will continue with their success.

Introduce your business and what you do there.

We’re a social and data development company that provides investment management services. I’m the CEO.

What challenge were you trying to address with DevCom?

We wanted to find a competent, reliable software development partner.

What was the scope of their involvement?

We’ve worked with them on three major projects over the past six years, each of which has grown in complexity. The first was a simple database system. The second was a more complex online database system in Microsoft SQL. The last, and largest project involves database development and geographical data development in a cloud service. They also work in HTML.

What is the team composition?

The team size varies, depending on the project. We always have a project manager who oversees a team of 2–5 developers.

How did you come to work with DevCom?

A partner of ours worked with them on a programming project and felt they’d be a good fit for us. The recommendation came during a search process, but after we interviewed them we didn’t feel the need to speak with other companies.

What is the status of this engagement?

We started working together in 2012 and have worked together on a per project basis ever since. They’re a development partner and do work for us all the time.

What evidence can you share that demonstrates the impact of the engagement?

If we can build sophisticated software that runs well for a low cost, we consider it a success. They’re specialists in making efficient, inexpensive software that can process data quickly and correctly. When the idea and the logic work, the software writes itself. They know how to go in and fix errors without destabilizing the whole program. They have a good understanding of development and design and they create useful programs for our users.

How did DevCom perform from a project management standpoint?

They are good listeners and they work hard. They're respectful and they take us seriously. We have a good collaboration and we communicate frequently.

What did you find most impressive about them?

They’re perfect for our needs. We have a strong knowledge of our market and our users and can communicate with DevCon to help them fulfill their programming and software mission.

Are there any areas they could improve?

They’re perfect with small projects. By their nature, larger, experimental projects make estimating overall timelines difficult, since restrictions and problems arise as part of the process. DevCom has no major limitations and can do a lot of things. If they want to grow in the West, they should grow their team to better engage in sophisticated debates with their clients.

Do you have any advice for potential customers?

Start with a small project to get to know each other and build on trust and performance. They’re good at isolating business problems and providing technical solutions for companies that are unsure of what they want.

Please describe your company and your position there.

I am the CTO of EasyCount, which makes counting inventory simple. Our platform allows business owners to full control over their operations while saving valuable time and money. Say goodbye to pens, pencils, documents, and most importantly, double entry.

For what projects/services did your company hire DevCom?

We needed to develop an Android mobile app that will link to our web-based platform. We had already created the APIs and designs for the app.

What were your goals for this project?

Our biggest goals were performance and a clear UI, which had to be easy to understand and navigate.

How did you select this vendor?

We came across DevCom via a freelance agency. Initially, we went to Poland to meet with their project manager and explain our requirements.

Describe the project in detail.

They developed an app from the supplied designs. One of the features was a local database for offline storage. Users also have the ability to add new locations, add new products, and insert products into existing locations. Data is sent back and forth between the server and the app. I worked closely with the mobile app developer in order to ensure that the app was properly communicating with the web platform.

What was the team composition?

The project involved one mobile app developer that was assigned to us on a full-time basis. A project manager from DevCom was in charge of the entire process.

What outcomes or results can you share that demonstrate progress and/or success?

They delivered an outstanding application that received a lot of positive reviews from our early adopters. The solution was developed within the given time frame.

How effective was the project management?

Compared to some of the companies that we have used in the past, I was very impressed with DevCom’s project management. They met deadlines while happily accommodating all of our additional requests. The communication was outstanding, with the team being always available through Skype. We had weekly meetings in order to discuss developments that were completed and ones that were coming up. They also submitted daily updates through GitLab, which made the testing very quick and easy. Any issues that were found were resolved instantly.

What did you find most impressive about this company?

Communication and attention to detail are definitely DevCom's strongest points. They are always there to assist with any questions that we might have. The quality of work is also outstanding, with the latest technologies being used.

What tips or recommendations do you have?

Our project went as smoothly as it could. I don't think that I would've changed or improved anything in the way they operate. They know what they're doing. I would happily recommend DevCom to anyone who needs a custom software development on any platform.

Please describe your company and your position there.

I am the founder and CEO of an online marketplace that strives to provide a safer platform for college students to buy, sell, and trade items.

For what projects/services did your company hire DevCom?

We hired DevCom to prototype and scope out our entire platform and unique algorithms, as well as develop a complete website and two mobile applications.

What were your goals for this project?

Our goal was to establish a long-term, cost-effective relationship with a development company who not only knows the technical aspect of what they are doing but truly cares and believes in what they are building.

How did you select this vendor?

Because we have had numerous experiences with terrible developers and development companies in the past, we were very thorough in our interview process. We were impressed by the first representative we were in contact with, Natalya [Designer, DevCom]. She was very professional and thorough in communicating with developers and providing an initial detailed estimate. On our second interview, Dima--one of the company's founders--and his team spent two hours on the phone with us on Thanksgiving Day brainstorming project ideas, setting clear expectations of how we would be working with their company, and discussing the value that they would be able to add to our project.

Describe the project in detail.

CollegeBom is an online marketplace that allows college students to safely buy, sell, and trade all types of items with other students at their college or university. CollegeBom is unique in the aspect that it has complex matching algorithms that automatically find compatible buyers and sellers on campus and pairs them, allowing them to complete an exchange or transaction in a significantly shorter period of time.

What outcomes or results can you share that demonstrate progress and/or success?

The development of our project has been progressing well. I can't stress enough how much the detailed elicitation process recommended by the DevCom founder has helped to clearly outline the full project scope, facilitated smooth technical development, and really helped us stay on budget. This has been undoubtedly the smoothest and most progressive development project we have been a part of, from a client standpoint.

How effective was the project management?

We work directly with about three members from DevCom, including the company founder. They provide excellent communication and are very professional and thorough in all that they do.

What did you find most impressive about this company?

What we find most impressive is the fact that everyone in the company genuinely seems to care about the project. They are not a bunch of "yes men" who will do and say "yes" to whatever you propose. If they believe that an idea may not be the best for the project from a technical standpoint, they will say so. Or, if they believe that they may have a better solution to accomplish the collective vision, they will propose it. My business partner and I make it a point to always strive to work with professionals who are much smarter than we are in a specific field, and, with nearly two decades of experience in software development, this couldn't be more evident than with DevCom. You can tell they really know what they're doing and they are very good at it. You can tell that everyone in their organization is passionate about what they do, almost as if they do not work for the number of hours that they can bill a client, but for the amount of value that they can add or create in a product.

What tips or recommendations do you have?

DevCom has hit the nail on the head with everything they have done, and we are glad to be working with them for the years to come.

Please describe your organization.

We are a nonprofit organization aimed at helping internal auditors advance their concessions. We provide training, publication, and membership services.

What is your position?

I am the director of IT [information technology] and applications development.

What business challenge were you trying to address with DevCom?

We had some unique development needs, and there was the consideration of cost from a nonprofit perspective. We were looking for flexibility in terms of the engagement model, so we didn't want long-term contracts. Our budget is determined year by year, which means that one year can differ greatly from the next in this sense, regardless of needs. We had to be careful about long-term, expensive engagements. Because we work with a variety of technologies, we also wanted to find a company that had the same skill sets, instead of having to hire five to six different vendors. DevCom fit the bill for our goals.

Please describe the scope of their involvement in detail.

DevCom initially developed a web-based .NET integration application for our company. They used SQL server tools, SaaS [software-as-a-service] packages and FTP [file transfer protocol] external data sources. We use third-party software that is hosted off-premise. For example, we've recently completed integration with GoToWebinar and GoToMeeting, which enabled us to create events remotely. We sell seminars through another third-party system so, when someone signs up, we want to register them automatically through the GoToWebinar API [application programming interface]. DevCom created integration components for this.

We also integrate with the eTouch event management system. Once people register for events, we need to push the information into our accounting system. We created integrations with a learning management system called DoceboLMS, which users can use for self-study, signing up for courses, watching videos, and taking quizzes. We needed to pull all financial information from it as well.

We have an annual nomination process through which members vote for new committee and board members. Our old one was run through a ColdFusion system that had been inherited from someone else. We migrated to a hosted system for which DevCom provided support, allowing us to push and pull data out of it.

We also used DevCom for a large SharePoint development project as well as many integration projects, which involved moving data from point A to B using a variety of ETL [extract, transform, and load] tools, many of them from the Microsoft stack.

After this, came a custom dynamic CRM [customer relationship management] development project that was used for our customer portal. We've also recently completed an e-commerce implementation of our bookstore, from a legacy ColdFusion system that DevCom had been maintaining up to that point, providing basic support for it. They transitioned our platform to an open source, .NET-based version, with customizations and integration capabilities for our fulfillment partners. This involved using various web services and FTP integration.

We sell many event registrations for seminars and conferences. DevCom built 10 to 15 SharePoint sites for our company, many of them portals for special types of customers.

How did you come to work with DevCom?

I had worked with DevCom before, for a different company, so I had an idea of their capabilities. DevCom is my go-to developer, out of the variety of companies we've worked with in Washington, D.C., and India. We've tried different things for different projects through time. DevCom was not our exclusive partner but, because of their flexibility and variety of skills, they became our first choice.

We went through a formal internal process, selecting and grading different vendors in the beginning. I've worked with the company for six years so, after a while, I came to settle and find the best vendors for particular jobs. I have an established relationship with DevCom. They visited us on-site three to four times in the past few years.

Could you provide a sense of the size of this initiative in financial terms?

We spend around $100,000 per year with DevCom. We have a fixed monthly support budget, but also work with DevCom on fixed-price projects and one-off time-and-materials situations.

What is the status of this engagement?

We started working with DevCom six years ago [since 2010], and we've used them on around 30 projects. DevCom's team has become integrated with ours and is a part of our support system. Any tickets that come from customers are typically routed to DevCom for resolution. From that perspective, there is a lot of staff fragmentation. I always have three to four people from DevCom engaged in support activities. Once DevCom implemented our bookstore system, they became the permanent support resources for it.

Could you share any statistics or metrics from this engagement?

The first project that DevCom developed for us is still in operation today. We've experienced very few bugs, and it has an active user base from all around the world. It's a global system used by 110 institutes from many different countries.

Our bookstore implementation had a specific budget and time, which DevCom stuck to. It went live three weeks ago [July 2016] with no issues, and allowed us to increase our revenue. The current system is better and more stable than the old one.

As the director of IT, I oversee all software development in the company. DevCom's work reflects on my livelihood, so I wouldn't have continued to use them if I wasn't satisfied.

How did DevCom perform from a project management standpoint?

I have been working with a stable technical lead architect, a project manager, and a part-time QA [quality assurance] person from DevCom. We receive status reports on a weekly basis for each activity, and DevCom keeps us informed about any resources that may become unavailable. Working with the same architect has meant that I don't have to spend too much time explaining what needs to be done. DevCom has been good at maintaining the same resource for me. Developers change, and some are better at a job than others, but I don't care very much about this aspect. I work with two people from DevCom who take care of this for me.

What distinguishes DevCom from other providers?

DevCom has a very flexible approach. If I need resources for a four- or five-hour task, DevCom will give me an estimate. Their rates are very good for a nonprofit, so our business has been very pleased with the results and cost.

I do have a local staff, and I have worked with other, more expensive vendors, but DevCom has stood out. Their communication is very good as well. I will be notified about any delays, so I always know where we stand. DevCom has deep technical skills, so I can throw anything at them. If we start using a new API, I can be sure that DevCom will figure it out within a week and make a proof-of-concept app build. I've used DevCom for a lot of research and technical analysis whenever we bought new software in order to see if we'd be able to integrate with it, how stable it, and how well it performs. I can't think of any other vendor that would provide the same services with DevCom's cost and timeframe.

Is there anything DevCom could have improved or done differently?

Most of the time, we've worked with DevCom on a remote basis. They could do a better job at testing and collecting requirements upfront. We sometimes had to catch up down the road, but this is to be expected from a remote relationship.

Introduce your business and what you do there.

We're a management consulting firm offering a range of services. We specialize in working with airlines, offering restructuring and operational improvement services. I'm an associate consultant.

What challenge were you trying to address with DevCom?

We're a small firm, so we need to leverage technology. We don't have the manpower to handle some of our more complex projects that we're given. For one of our projects, we acted as a project management office, which equated to nagging people until specific tasks were completed. This can be annoying for the people involved and it's also time and manpower-intensive for consultants. We decided to create a website that would automate as much of this as possible, sending reminders and keeping track of things.

What was the scope of their involvement?

We had worked with another supplier initially, but the process didn't go very well. DevCom stepped in and gave us a good amount of help.

DevCom has since helped us with all sorts of different projects, most of them related to PHP technology with SQL servers.

At peak capacity, we worked with 4 people from DevCom. The size of our team has been irregular, given that we didn't have a constant workload. We've had a trust relationship with them, working with the same people for extended periods and training new resources when someone left the company. The selection process was handled by DevCom, but we've had a say in it.

How much have you invested with DevCom?

The total cost of DevCom's services has been around $50,000.

What is the status of this engagement?

We have an ongoing relationship with DevCom. I doubt that will change anytime soon. 

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

DevCom has enabled us to sell projects and have at least a two-fold return on investment.

How did DevCom perform from a project management standpoint?

In general, DevCom has been very good at taking rough-sketch specifications and working on them independently. We don't have a lot of time for coaching DevCom or babysitting their project managers, but they've delivered in terms of taking small bits of architecture and building something out of those.

We use GitHub for project management and bug tracking.

What did you find most impressive about DevCom?

DevCom has been extremely flexible and multi-skilled in terms of technology aptitude. We use everything from C#, Visual Basic for Applications, PHP on Linux, to SQL servers, and so on. We are also able to pause development for a couple of months and resume the work without issues. Working with DevCom has been great because of this.

Are there any areas DevCom could improve?

DevCom has sometimes struggled with big technical issues. They're great at taking business requirements and turning them into a finished product, but when we asked them to trail-blaze and figure out how to use new technologies or libraries, we've sometimes had issues. There wasn't anything major, but I prefer to do this myself.