Can you share any measurable outcomes of the project or general feedback about the deliverables?
We are just about to launch our new front-end main site along with the new collateral sites that were built by DevBrothers. We haven't launched yet so we do not have specific measurable outcomes but the impact we expect on our SEO and SERP ranking is expected to be significant.
Describe their project management style, including communication tools and timeliness.
They were really flexible here. They had their own system for project management but since our team uses Asana internally, they were gracious enough to setup their own Asana accounts, learn how to use it, and work within our project management ecosystem.
This made it way easier for our internal team to coordinate with DevBrothers and helped make the project simple to management and complete.
What did you find most impressive or unique about this company?
The focus on satisfying the client. We are in a very niche market and some of the challenges we face are not common in other industries.
As a result, some things that we needed to do were probably a bit strange for them. However, they never questioned why we were doing something (unless it was suggestions on UI or UX improvements). They always focused on getting the job done, whatever it took, without hassle.
We've worked with other outside dev companies for projects and sometimes they end up fighting us on why we are doing it one way instead of another. DevBros didn't waste time on that and made sure they produced the results we wanted. It made the experience such a pleasure. It's hard enough to get internal agreement on how and why to do things.
Once we finally decided, to have the dev team push back is frustrating. I'm sure this sounds like an odd thing to complement them on, but it turned out to be a huge asset. Basically, get it done.
Are there any areas for improvement or something they could have done differently?
Yes actually, but this is sort of our fault. We lacked detailed reporting on billable hours. However, this is mainly because we were using Asana which doesn't really have a good management system for that.
They are great for internal projects but not outside 3rd party dev work. DevBros always provided breakdowns when asked but moving forward, we will be using Jira for project management. Which, go figure, was their original suggestion before we asked to use Asana. So this was a general issue we experienced but really it was our fault.
In terms of improvement, I suggest DevBros to make this limitation known prior to agreeing to use another project management system. Had we fully understood this, we would have used Jira from the start. We do not put blame on them for this though but it is something that could have been improved.