Open source system enhancers

DesignTorontoWeb.ca  has the right combination of expertise, experience, planning, development tools, methodologies and aspiration to take any challenge and deliver on-time within the budget and provide ongoing training and support to run the system smoothly and efficiently.

DesignTorontoWeb.ca mainly works with open source systems such as Wordpress, Joomla, Drupal and Magento. Also develop custom extensions if required for such systems to attain whatever custom goals their client has. Let it be selling products online or selling event tickets online with barcodes and check them with a scanner at the event or simply create a catalog site, DTW covers it all.

 
$5,000+
 
$50 - $99 / hr
 
10 - 49
 Founded
1997
Show all +
Toronto, Canada
headquarters
other locations
  • Canada

Portfolio

Key clients: 

Parrish & Heimbecker Limited
Toronto Centre
Nutcracker Sweet
SCMA
Desert Lady

Reviews

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Web Development for Gift Basket Company

“Our website looks better, operates, better, and ships our products efficiently.”

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Mar. 2011 - Ongoing
Project summary: 

DesignTorontoWeb.ca redesigned an e-commerce website and migrated the platform to X-Cart. Their ongoing services include web development, cybersecurity, and server hosting.

The Reviewer
 
11-50 Employees
 
Toronto, Ontario
Operations Manager, Gift Basket Company
 
Verified
The Review
Feedback summary: 

DesignTorontoWeb.ca transformed an archaic website into a stylish platform with an incredible online shopping experience. Sales have increased significantly since the relaunching the site. Their team proved to be a great source for effective solutions.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am an operations manager at a gift basket company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with DesignTorontoWeb.ca?

A large percentage of our sales are made online, so we needed to improve the e-commerce experience on our site. 

SOLUTION

What was the scope of their involvement?

We hired DesignTorontoWeb.ca to redesign our website. Our original platform was archaic, but they modernized the design and integrated a full range of services. They also migrated our e-commerce platform to X-Cart. At the time, most e-commerce software was unable to establish shipping zones, categorize shipping by size, or ship to an address that didn’t match the billing address. The team at DesignTorontoWeb.ca had to customize our platform to make it possible for us. While a bulk of their work is complete, they continue to provide web development, server hosting, and cybersecurity services for us.

What is the team composition?

We have worked with at least five people over the past nine years. Their president usually meets with us to go over strategy, while the rest of their team offers support with development and graphics.

How did you come to work with DesignTorontoWeb.ca?

We discovered them through word of mouth. After years of working with vendors who dismiss our ideas, it was refreshing to see that DesignTorontoWeb.ca was open to a collaborative partnership.

How much have you invested with them?

To date, we have spent between $250,000 ¬– $50,000 for their services.

What is the status of this engagement?

Our partnership began in March 2011.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our website looks better, operates, better, and ships our products efficiently. Sales have also increased since revamping the platform.

How did DesignTorontoWeb.ca perform from a project management standpoint?

So far, working with them has been an enjoyable experience. They finish projects on time and under budget. Their team is highly professional, yet always finding ways to improve. Our communication is excellent as well. We can call them at any time, and they will always be available to help.

What did you find most impressive about them?

The quality of their work is incredible. We also appreciate their ability to find a solution for all of our problems.

Are there any areas they could improve?

When we ask them to help us come up with ideas, they often overwhelm us with about four options. It would be best to narrow their lists down to the two best concepts before presenting them to us.

Do you have any advice for potential customers?

DesignTorontoWeb.ca has been pretty flexible when dealing with last-minute changes, but we try our best to have a fully-developed concept before initiating a conversation with their team. We tell them exactly what we want – and if they don’t understand, we explain it again. In times when we are unsure about what we want to do, we lean on them for guidance.

5.0
Overall Score I couldn't ask for a better partner.
  • 4.5 Scheduling
    ON TIME / DEADLINES
    We experience scope creep very often, which prevents them from meeting some of our deadlines.
  • 5.0 Cost
    Value / within estimates
    They charge us reasonable prices for an excellent product.
  • 5.0 Quality
    Service & deliverables
    They have helped us with a variety of tasks, but their results are consistent.
  • 5.0 NPS
    Willing to refer
    I have already recommended them to others.