Designo Graphy

BACKGROUND

Introduce your business and what you do there.

I’m the director of Canadian Union, a money transfer platform.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with Designo Graphy?

We hired them to build a mobile app for our loans program.

SOLUTION

What was the scope of their involvement?

Designo Graphy built a mobile app for us from scratch, following all the processes and advice we agreed with them. The platform is a robust app with everything a customer needs, like creating an account and accessing our loan services. Regarding technologies, Designo Graphy developed the app for iOS and Android platforms.

What was the team composition? 

We worked with 5–6 members of Designo Graphy’s team, each with different capabilities as required. 

How did you come to work with Designo Graphy?

I knew about Designo Graphy’s work from a previous project, and we chose to work with them again because of their communication skills. 

How much have you invested in them?

We spent around $15,000 CAD (approximately $11,000 USD) with them.

What is the status of this engagement? 

We worked together from December 2022–February 2023.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Thanks to Designo Graphy's work, we had a lot of downloads, and they had great communications, which was key to the project's success.

How did Designo Graphy perform from a project management standpoint?

Designo Graphy did a great job with project management. We used different tools and media to communicate and keep the project going.

What did you find most impressive about them?

Designo Graphy has a great team with a good understanding of our needs.

Are there any areas they could improve?

I didn't think there was anything they could improve on because everything was excellent.

Do you have any advice for potential customers?

Stay on top of the project to answer their questions and communicate with them.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of AK Cakes, a home-based bakery in Calgary, Canada.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Designo Graphy?

I was working full-time, and this business was something I was doing here and there. When I decided to go full-on, I wanted to do everything properly, so I needed to start with advertisements and a website. I wanted my customers to access everything easily through the site.

SOLUTION

What was the scope of their involvement?

Designo Graphy has developed my website from scratch. We initially discussed how I wanted things to look, such as the color scheme and logo. They confirmed everything with me and helped me decide; there was a lot of back and forth, but they accommodated me. When I was happy with the outcome, the website was done.

Since then, they’ve been taking care of the site’s maintenance. Designo Graphy has also helped me with social media marketing on Facebook and Instagram. Additionally, they come up with creative ads and respond to comments on social media for me. In summary, they take care of my online presence.

What is the team composition?

I only have contact with the manager.

How did you come to work with Designo Graphy?

An acquaintance worked with them previously, so I felt comfortable starting a partnership with them.

How much have you invested in them?

I’ve spent around $5,000 CAD (approximately $4,000 USD).

What is the status of this engagement?

I began working with Designo Graphy in September 2022, and they built the website within a couple of months. However, I continue working with them on marketing services.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I’m very happy with the website. I even received a few orders on the day it launched. Since then, I’ve had inquiries every day.

How did Designo Graphy perform from a project management standpoint?

They’ve met deadlines and stayed on budget. For communication, we’ve used various channels.

What did you find most impressive about them?

The team is really accommodating and full of friendly people. They’re happy to adapt to whatever I’m comfortable with, and I’m exceedingly happy with their service.

Are there any areas they could improve?

No, I don’t think they need to work on anything.

Do you have any advice for potential customers?

If you want to work with any agency, you should have a plan in mind before you go to them.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of an artistic creations business. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Designo Graphy?

I hired Designo Graphy to build a website for me. 

SOLUTION

What was the scope of their involvement?

Designo Graphy created a website for me using WordPress and Divi. The site had lots of menus and e-commerce features. They did maintenance for the site, too. 

What is the team composition?

One person worked from Designo Graphy worked with me.

How did you come to work with Designo Graphy?

I found them through Google. 

How much have you invested with them?

I invested $1,000 CAD (approximately $800 USD). 

What is the status of this engagement?

The engagement happened in January 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Designo Graphy did their best and gave me what I wanted. 

How did Designo Graphy perform from a project management standpoint?

Their project management was good. To communicate, we used phone calls and Zoom. 

What did you find most impressive about them?

Their biggest strength was their ability to listen to the customer. 

Are there any areas they could improve?

No, there weren’t any. 

BACKGROUND

Introduce your business and what you do there.

I am the co-owner of Circal Engineering. We design high-end audio electronics for the home theater market.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Designo Graphy?

We had developed a crude mobile application ourselves, but it wasn’t very graphically pleasing, and the functionality wasn’t great. App development isn’t our expertise, so we were looking for a partner who could improve the application to make it look better and more professional.

SOLUTION

What was the scope of their involvement?

Designo Graphy developed the app for iOS and Android and designed the functionality for devices of different sizes. We had already developed the application's base, and Designo Graphy added to it. We had a vision for what we wanted the application to look like, which we shared with them. They took the specifications from our existing application and developed a new look for it, making it more user-friendly and aesthetically pleasing. 

The app controls functions within the home theater entertainment system that we created. Users can configure their home theater systems to the application, which manages everything, including volume, display, channels, inputs, speakers, and sound modes. The app essentially replaces a remote control and allows users to operate their home theater system through their iPad, tablet or phone instead. 

What is the team composition?

We worked directly with two Designo Graphy team members, including Tariq (CEO) and a developer. 

How did you come to work with Designo Graphy?

We found Designo Graphy online. We were looking for a local partner so we could support our economy and fellow small businesses. We requested quotes from Designo Graphy and others and moved forward with them because we aligned on cost and timeline. 

What is the status of this engagement?

We began working with Designo Graphy in May 2022, and they completed the project in July 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Designo Graphy made the application look much better and more finished and significantly improved the functionality. We’re happy with the result and how quickly they delivered the application.

How did Designo Graphy perform from a project management standpoint?

Designo Graphy managed the project well; their quality of work and communication was good. We were under a time crunch and needed the project to move quickly. They agreed to complete the project within our tight time frame and succeeded. They were communicative partners and always kept us updated. 

We extended their project scope, and they worked with us to revisit the specifications. They communicated especially well when we reached the testing stage at the end of the project. We typically communicated via email, phone calls, and Google Meet. I was very happy with the partnership. 

What did you find most impressive about them?

Their biggest strength is their communication. Designo Graphy stayed on top of the project and quickly informed us of any potential delays or roadblocks.

Are there any areas they could improve?

I only have one area for improvement. There were a couple of requirements that we thought they understood, and I wish they had communicated when they weren’t sure about something so we could avoid a misunderstanding.

Do you have any advice for potential customers?

I would suggest being very clear about requirements and specifications to ensure both sides are on the same page and completely understand the project.

BACKGROUND

Introduce your business and what you do there.

I’m the owner and president of Lubana Trucking Inc. We transport loads and run our flatbed and reefer driving operations within Canada and the US. We also provide brokerage services to the logistics departments of shippers and other carriers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Designo Graphy?

We needed help to establish an online presence that ranked on Google. We wanted to appear on the search results page when users look up brokerage services or transportation reefer.

SOLUTION

What was the scope of their involvement?

Designo Graphy provides SEO services for us. They keep our website updated, checking it from time to time so visitors can have a good view of what we offer. They’ve developed the website from scratch and provided the domain and a cloud-based backup. 

What is the team composition?

We work with 3–4 people from their team, but we mainly deal with the owner. 

How did you come to work with Designo Graphy?

I found them through Google. Other vendors gave me different quotes and weren’t upfront about the costs. Designo Graphy explained the hidden fees and was honest from day one. They were very transparent about my options.

How much have you invested with them?

We’ve spent under $5,000 CAD (approximately $4,000 USD).  

What is the status of this engagement?

We started working together in February 2022. They completed the website by the end of the month, but our collaboration is still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We receive a lot of calls thanks to their SEO work. They occasionally send me information about my website’s performance and how much traffic is coming in. We’ve also had over a 50% increase in following.

How did Designo Graphy perform from a project management standpoint?

They’re excellent in this regard. If we need something at 8:00 p.m. my time, they always answer. When they’re unavailable, they get back to me as soon as possible. We communicate over email and WhatsApp.

What did you find most impressive about them?

They’re really good at following up. Even after completing the website, they’ve kept checking in every month to tell me how things are going and provide recommendations to improve. I don’t see many other vendors reaching out once the project is completed. Moreover, they're knowledgeable and good at what they do. Our website is pretty advanced.

Are there any areas they could improve?

No, they showed me everything before publishing the website, and I provided the changes I wanted before it went live.

Do you have any advice for potential customers?

Just tell them what you need. Even if your website is completed, they won't mind returning and re-editing things. They’ll give you what you want.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of a residential and commercial landscaping supply and installation company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Designo Graphy?

We hired Designo Graphy to create a website where our customers could see our services. 

SOLUTION

What was the scope of their involvement?

Designo Graphy has developed my website and given it various features, including a chat option. They help me with content creation, but they mostly use what I provide. Overall, the team walks me through what they need from me. They’ve also done the design and colors of the website, but I already have a logo design.

What is the team composition?

We work with one person, who’s my main point of contact. 

How did you come to work with Designo Graphy?

I found Designo Graphy through Google. Their reviews were good. I even saw the previous sites they’d done, and they were good. As a result, I hired them. 

How much have you invested with them?

I’ve invested under $5,000. 

What is the status of this engagement?

We started working together in March 2022, and the engagement is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Designo Graphy is awesome. The team is truly good, and I’d refer them to anybody. I couldn’t visualize the website at first, but they’ve built what I need. If some things don’t line up with what I envision, they change or adjust them right away. They’re good that way. 

How did Designo Graphy perform from a project management standpoint?

Their project management has been good. Everything has been clear, and they’ve exceeded expectations. On top of that, our main point of contact is truly responsive no matter the day or time — he always gets back to me. 

Overall, having one point of contact is good because things get done fast. Whenever I give him tasks, he does them right away. To communicate, we talk over the phone, on WhatsApp, and by email. 

What did you find most impressive about them?

Designo Graphy’s clear communication is awesome. They’ve walked me through the process, and the team has been fair with pricing. I’ve used other companies in the past, and it’s usually hard to know what we’re going to get for what we pay. Vendors will tell us a certain price for creating a website, and then there will be additional costs — the project then ends up costing more than that we expect. 

By contrast, Designo Graphy has everything laid out. I’ve paid for a couple of extra tasks, but they’ve been truly fair with the overall cost. Other people have good reviews online, but they only want to make more money. 

Are there any areas they could improve?

No, there aren’t any. They’ve been truly good. In fact, I’ve been the one who’s delayed the project because it takes me some time to give them the information they need. Every time I do give them what they need, they work right away.

Do you have any advice for potential customers?

I’ll refer Designo Graphy to anybody, but you must have all the necessary information together to start the engagement. In our experience, I’ve jumped the gun a little bit; the project has been delayed a bit because I don’t have all the necessary information in terms of what I want. 

BACKGROUND

Introduce your business and what you do there.

I’m the business development manager of a pharmaceutical delivery company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Designo Graphy Canada?

We were looking to provide our delivery services within the city of Calgary, so we needed to have a website developed.

SOLUTION

What was the scope of their involvement?

Designo Graphy Canada built and developed our website from scratch 

What is the team composition?

I worked on this project with a designer from their team.

How did you come to work with Designo Graphy Canada?

We came across Designo Graphy Canada while researching for capable web developers online.

How much have you invested with them?

We invested less than $2,000 CAD (approximately $1,500 USD).

What is the status of this engagement?

We worked from November 2021–March 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The website is quite flexible and we’re quite happy with the feedback it’s been receiving from customers who’ve reviewed it. 

How did Designo Graphy Canada perform from a project management standpoint?

They were good from a project management perspective and we typically communicate through Microsoft Teams and phone.

What did you find most impressive about them?

We liked how approachable and friendly they were throughout the partnership.

Are there any areas they could improve?

There’s nothing they could improve on because they were always willing to resolve our issues as soon as they came up.

BACKGROUND

Please describe your company and your position there.

I am a manager at Mini Bus Ltd. We provide shuttle service between Calgary, AB and Edmonton, AB Canada.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Designo Graphy Canada, and what were your goals?

Shuttle Service Website, where passengers can check our schedule, routes and be able to book/purchase tickets online.

SOLUTION

How did you select this vendor and what were the deciding factors?

I found them through Facebook, after a couple of meetings they gained our trust. Gave us a pretty decent estimate as compared to the market.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

This project includes the following. Web Design Web Development Web & Email Hosting Setting up Booking Plugin Payment Gateways Market Research Search Engin Optimization Google Ad work Social Media Marketing Facebook Ads Manager Setting up Google Analytics Website Content

How many people from the vendor's team worked with you, and what were their positions?

Only one person. Their project manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project came out far better than what we actually thought of, they did a tremendous job.

Describe their project management style, including communication tools and timeliness.

Delays in project completion were always from our side. Great communication, very quick response to all questions or queries.

What did you find most impressive or unique about this company?

They are easy to reach, very friendly and even helped us and teach us how to manage the website for small changes or bus schedule updates.

Are there any areas for improvement or something they could have done differently?

I don't think so.

BACKGROUND

Please describe your company and your position there.

We are providing services as Traffic Ticket Advisor in Calgary, Alberta for the last many years and defend these cases through effective and affordable court representation saving your time and money. We deal in traffic tickets issued in all major cities of Alberta including Calgary, Okotoks, Strathmore, Canmore, Airdrie, Red Deer, Edmonton, Drumheller etc.

We have a very experienced, competent and committed team of professionals who is well conversant with rules and regulations of traffic ticket violations and other legal aspects. We can defend your case and save your demerit points at very affordable, competitive and reduced costs. I am the owner of the business

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Designo Graphy Canada, and what were your goals?

We hired this company to design and develop a website for our business. The goal is to brand our services and get more business.

SOLUTION

How did you select Designo Graphy Canada and what were the deciding factors?

We got few quotes online. We selected them because of reasonable prices.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

design and develop a website for our business including logo design.

How many people from the Designo Graphy Canada team worked with you, and what were their positions?

One person, the project manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We liked their theme, graphics and logo design. They have a modern style of design which we liked a lot. We are sick of old-style graphics and themes that won't help you get more business these days. We are glad we hired them.

Describe their project management style, including communication tools and timeliness.

They are good at project management. As per the contract we only had two revisions to go with, but they let us revise it 4 times with NO extra cost. 

What did you find most impressive or unique about this company?

Modern graphic and web design/theme. Their good communication and timely delivery were impressive in the workflow.

Are there any areas for improvement or something they could have done differently?

Not in my mind right now.

BACKGROUND

Please describe your company and your position there.

TOUON CANADA is a company specializing in online commerce and refers to the sale of goods and services for profit. This company sets itself apart from the rest because it offers a new way to shop online by offering items from today and yesterday. It also has cleanliness, hygiene and well-being solutions to its credit with its maintenance and housekeeping service. I am the general manager of this company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Designo Graphy Canada, and what were your goals?

We hired Designo Graphy because it is a creative and professional company that stands out for the best quality of its services; listening, availability, better follow-up and better advice for its customers. Our goals were to have a website that conveyed our services and brought us customers into our business.

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected this company on the Internet and for the first project we were very satisfied, that is why we entrusted this second project to them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

1. Study and creation of a logo proposal of the logo by Designo Graphy
2. choice of logo by us and proposal for improvement
3. final choice
4. proposal of examples of sites
5. site choice per month
6. website creation
7. validation of the proposal by Designo Graphy
8. different tests to be featured on the site
9. discovery of the final site
10. site satisfaction, corrections in progress

How many people from the vendor's team worked with you, and what were their positions?

We were only in contact with the project manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are completely satisfied.

Describe their project management style, including communication tools and timeliness.

They are very professional in project management and deliver on time. Every time we called or sent them a message we immediately received their response.

What did you find most impressive or unique about this company?

The quality of their service is fast and very elaborate. The prices are very reasonable.

Are there any areas for improvement or something they could have done differently?

No, Designo Graphy did the best they could as a company to meet our expectations.