Design'N'Buy

Introduce your business and what you do there.

I'm the co-founder of a custom apparel company. 

What challenge were you trying to address with Design'N'Buy?

We were looking for a vendor to help us build an integration for our website.

What was the scope of their involvement?

Design'N'Buy works with our in-house team to develop our Magento website. They also built out a design studio integration and continue to add a lot of new features, such as Plug and Play with Instagram.

What is the team composition? 

I have one main point of contact, and I've interacted with at least three other people.

How did you come to work with Design'N'Buy?

They were recommended to us by someone who had worked with them previously. 

How much have you invested with them?

We pay them about $15,000 a year. 

What is the status of this engagement? 

We started working with them in January 2019 and the relationship is ongoing.

What evidence can you share that demonstrates the impact of the engagement? 

Overall, they’ve performed well. They can work very hard, but there are still things we need to clean up in terms of the software.

How did Design'N'Buy perform from a project management standpoint? 

There were times when they completed all the work within a day or two, and there were also times when we were frustrated with them. We mostly use email and Skype for communication because the person we're working with is based in India. 

What did you find most impressive about them?

They're very flexible and willing to make any changes to the platform that we request. 

Are there any areas they could improve?

Their project management could be a bit better. Also, we'd like our changes to be proprietary to just our software.

Do you have any advice for potential customers?

Know exactly what you want to accomplish and don't be afraid to push them if they're not meeting your deadline.

Please describe your company and your position there.

I’m the manager of FANFAN. We import, produce, distribute, print, and sell advertising materials.

For what projects/services did your company hire Design'N'Buy?

We needed to build an online store to sell our advertising materials and personalized products.

What were your goals for this project?

We set out to build a custom online store in which to sell standard and personalized products.

How did you select this vendor?

Design’N’Buy was the most efficient web-to-print solution. They also had excellent recommendations.

Describe the project and the services they provided in detail.

They built a custom B2B Magento store with language modifications and a unique visual style that fit our needs. We’re able to make changes to the site now that the engagement is over, too.

What was the team composition?

We worked with diverse resources that were responsive to our requests.

Can you share any information that demonstrates the impact that this project has had on your business?

Customers find the store easy to use, and we love how simple it is to make adjustments ourselves.

How was project management arranged and how effective was it?

They were supportive, and we worked effectively together throughout the whole project.

What did you find most impressive about this company?

Their staff was professional and had a strong understanding of our needs, doing whatever we requested. We absolutely recommend them.

Are there any areas for improvement?

The only improvement would be to respond to requests faster. Everything else was more than fine.

Please describe your company and your position there.

I'm the CEO of an e-commerce company that provides and personalized corporate gifts, office supplies, and custom fashion.  

For what projects/services did your company hire Design'N'Buy?

We hired them to completely digitalize our business, starting from web development to product customization.

What were your goals for this project?

Our goal was to build complete customization features for all of our products.

How did you select this vendor?

We found Design'N'Buy online and shortlisted them after identifying their strengths and potential.  

Describe the project and the services they provided in detail.

Design'N'Buy provided design and development services. It was mostly an R&D project as we had to build many new features. They also helped us launch our site.

What was the team composition?

We worked with a highly professional team of designers, developers, and marketing staff.

Can you share any information that demonstrates the impact that this project has had on your business?

They completed the project successfully without any errors.

How was project management arranged and how effective was it?

The best part was that we had a single point of contact throughout the project. We communicated via Skype calls, emails, and Basecamp, which was convenient.

What did you find most impressive about this company?

We had direct access to the product manager at any time.

Are there any areas for improvement?

There will be a saturation point for any kind of improvement, but I think they have reached that point.

Please describe your company and your position there.

I perform online and digital marketing for Dina Color Lab, a custom printing business.

For what projects/services did your company hire Design'N'Buy?

We hired the team to develop an online presence for our business by creating an e-commerce platform.

What were your goals for this project?

We wanted an e-commerce site with the ability to engage with both our B2C and B2B market segments.

How did you select this vendor?

One of our partners in the printing industry recommended Design’N’Buy to us.

Describe the project and the services they provided in detail.

The team created an e-commerce site using a Magento 2 platform with a dashboard to manage order flows.

What was the team composition?

Drumil (Support Manager, Design’N’Buy) was our main point of contact. After speaking with us, he communicated our niche requirements to a relevant team at Design’N’Buy.

Can you share any information that demonstrates the impact that this project has had on your business?

Design’N’Buy easily forged a digital presence for our previously offline business. They made the transition seamless for our company.

How was project management arranged and how effective was it?

The team kept us informed during each stage of the development process. They were happy to adjust their work according to internal feedback.

What did you find most impressive about this company?

They were able to understand exactly what we required and deliver quality results. They also provided continuous support throughout the timeline.

Are there any areas for improvement?

The stages of the process could have been better monitored to ensure a faster pace. We appreciate how they updated us with any delays in deliverables.