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Managed IT Services & Consulting

Established in 1979, designDATA is an IT Managed Services Provider operating out of the Washington, DC Metro area. We are focused on equipping organizations with scalable solutions that enable teams to do their best work securely. We do this by striving to see the world through your clients' eyes, aligning IT operations with organizational priorities, and ensuring staff have the resources they need to excel. designDATA provides 24/7 tech support, data center and cloud services, robust cybersecurity solutions, exceptional end-user training, and enterprise-level consulting services.

  • $5,000+
  • $100 - $149 / hr
  • 50 - 249
  • Gaithersburg, MD
  • Founded 1979

2 Locations

  • Gaithersburg , MD
  • Washington , DC

Focus

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    Pricing Snapshot

    Min. project size $5,000+
    Avg. hourly rate $100 - $149 /hr
    Rating for cost 4.8 /5

    What Clients Have Said

    designDATA is viewed as a cost-effective provider, with project investments ranging from $25,000/month to $500,000 total. Clients appreciate their high-value services, including 24/7 support and customized training, often citing significant improvements in IT efficiency and security for their organizations.

    This summary is based on verified Clutch reviews.

    Most Common Project Size

    < $49,999 based on 12 reviews
    < $49,999 $50,000 - $199,999 $200,000 - $999,999 > $1,000,000
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    designDATA Review Insights

    Overall Review Rating

    5.0
    • Quality 5.0
    • Schedule 4.9
    • Cost 4.8
    • Willing to Refer 5.0

    Top Mentions

    Review Highlights

    • High Costs Justified by Quality

      While some clients noted higher costs compared to previous vendors, they emphasized that the quality of service and support received from designDATA more than justified the expense, leading to greater overall value.

    • Comprehensive IT Training Programs

      designDATA offers extensive training programs that include over 200 expert-led videos and live sessions. Clients appreciate the engaging and hands-on nature of the training, which covers cybersecurity, productivity tools, and AI integration, leading to improved efficiency and security awareness.

    • Partnership and Trust Building

      Clients appreciate designDATA's partnership approach, feeling supported and understood. The company's ability to build trust through transparent communication and consistent service delivery is highlighted across several reviews.

    • Effective Project Management

      Clients commend designDATA for their project management skills, noting timely deliveries, adherence to budgets, and effective communication. Their ability to maintain a seamless workflow and address issues promptly is frequently mentioned.

    • Strong Customer Service and Responsiveness

      Multiple reviews highlight designDATA's exceptional customer service, with clients praising their responsiveness, accessibility, and proactive communication. The team is noted for their commitment to understanding client needs and delivering tailored solutions.

    • Reliable Support and Problem Solving

      designDATA is recognized for providing reliable IT support, enabling clients to focus on their core operations without IT disruptions. Their ability to quickly resolve issues and provide strategic guidance is highly valued.

    designDATA Reviews

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    All Filters

    IT Support & HaaS for Adoption Agency

    • IT Managed Services IT Strategy Consulting Other IT Consulting and SI
    • $200,000 to $999,999
    • Oct. 2018 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    4.5
    Cost
    5.0
    Willing to Refer
    5.0

    "designDATA is committed to excellence, and they understand the importance of our organization’s mission."

    CEO, Barker Adoption Foundation
    Sue Hollar
    • Other Industry
    • Washington, District of Columbia
    • 11-50 Employees
    • Phone Interview 
    • Verified

    designDATA is an adoption agency’s IT partner. They are providing on- and offsite support for all technology-related issues. They also offer HaaS, web maintenance and hosting, and IT training. 

    Managed IT Services for Trade Association

    • IT Managed Services
    • Confidential
    • Nov. 2013 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "There is an immediate response to issues and resolve them efficiently."

    Senior IT Director, Trade Association
    Anonymous
    • Nonprofit
    • Washington, United States
    • 11-50 Employees
    • Online Review 
    • Verified

    A trade association hired designDATA to provide managed IT services. The goals are to improve the internal team experience and the company's IT organization.

    Managed IT Services for Nonprofit Military Organization

    • IT Managed Services
    • $50,000 to $199,999
    • Jan. 2020 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "I have been impressed with how well they knew us."

    Chief of Staff & CMO, Armed Services YMCA
    Chris Haley
    • Nonprofit
    • Woodbridge, Virginia
    • 201-500 Employees
    • Online Review 
    • Verified

    designDATA provides managed IT services for a nonprofit military organization. Key deliverables include road mapping, helpdesk support, system administration, and more.

    Managed IT Services for Nonprofit Fundraising Organization

    • Other IT Consulting and SI
    • $1,000,000 to $9,999,999
    • July 2011 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "When I’m working with designDATA, they always make me look good."

    Sr. Dir. of Information Systems, Nonprofit Fundraising Org
    Catherine Zaic
    • Nonprofit
    • Washington, District of Columbia
    • 51-200 Employees
    • Phone Interview 
    • Verified

    designDATA acts as the primary IT service provider for a fundraising nonprofit organization. They also help with technological consultation, as well as general network configuration.

    Managed IT Services for Autism Therapy Practice

    • IT Managed Services
    • $10,000 to $49,999
    • Sep. 2021 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.0
    Willing to Refer
    5.0

    “designDATA works very fast, and they take IT challenges off our plate.”

    Executive Assistant, Advancing Beyond the Spectrum
    Sherry Eller
    • Hospitality & leisure
    • Baltimore, Maryland
    • 11-50 Employees
    • Phone Interview 

    designDATA provides managed IT services for an autism therapy practice. They offer a help desk service, and they manage all IT tasks, including user logins, software updates, equipment setup, and more.

    Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services.

    Learn More
    Verified Client Reviews
    14
    Overall Review Rating
    5
    Source
    Clutch
    Last Updated
    February 13, 2025
    Business Entity
    Business Entity Name Design Data Systems, Inc.
    Source Maryland Business Express
    Jurisdiction of Formation Maryland
    Date of Formation May 31, 1979
    Status Active
    Last Updated March 16, 2022
    ID D01016690
    Credit Report Results
    International Credit Risk Assessment Not Rated
    Source Creditsafe
    Last Updated January 1, 2022

    *Clutch performed additional verification on this company and confirmed that there are no negative legal filings or large outstanding debts. This company has also received 3 or more verified reviews on our platform.

    Learn More About The Clutch Verification Process

    Locations (2)

    101 - 150

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