What evidence can you share that demonstrates the impact of the engagement?
The image placement and functionality of the website are excellent. The branding is unique to our personality while still having a classic feel. The feedback we’ve received has been very positive.
The business cards are very attention-grabbing, conveying the quality and personality of our company well. We think of them as an extension of our company being placed into people’s hands.
How did Design & Practice perform from a project management standpoint?
We communicate through a combination of email, phone, document presentations and face-to-face meetings. In the beginning, they presented us with a few options and allowed us to give feedback to move forward.
What did you find most impressive about them?
They understand our desires and translate them into a brand that conveys our company. Their craftsmanship and attention to detail are great. They make it an exploration process until everyone is satisfied. They really know what they’re doing from materials to spacing to fonts.
Are there any areas they could improve?
Since it’s a creative industry, they sometimes need extra time to finish a task, which is normal. However, this allows them to give the necessary attention to fully deliver work, so it isn’t a negative thing.
Do you have any advice for potential customers?
Give a detailed brief to lay out your expectations. Doing this will help them with their ability to design while paying attention to the details important to you.