Design Eminent

BACKGROUND

Please describe your company and your position there.

I am the managing Director of a distribution company selling educational toys.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Design Eminent?

Design Eminent was tasked to develop the webpage selling 1-3 SKU's. The webdesign was provided by the host brand and the scope of design eminent was the technical set up of the online shop, payment gateway integration, logistical integration, review enablement and other elements which were all contractually agreed to be fylly functionine by March 20-th to 31st.

What were your goals for this project?

Have a good web presence to a) sell the product B2C and b) attract other brands and retailers for future business prospects

SOLUTION

How did you select this vendor?

Online search, checking their website and that of a similar competitor. The sales team of design eminent was extremely prompt, faster then competitors and skilled.

Mentioning eg their 100%satisfaction or money back guarantee, which now that I know the details I know is a farce. In hindsight I wished I had done more detailed review checks as then I would have realised before hand already that they are "Fraudsters" as many reviews rightly say.

Describe the project and the services they provided in detail.

Design Eminent is in clear breach of contract and the way how they handled this project has been full of neglience if not even gross neglience. I can only advise everybody NOT to work with DESIGN EMINENT. The least they are incompetent the worst they ARE THIEVES.

What was the team composition?

A great sales person A project manager who didn't even provide a CPS and broke one deadline after the other A dilusional supervisor who - usually doesn't speak to clients - but after being 6 weeks in breach of contract had the courtesy to do so to tell "..do not worry about the work, you are in safe hands..." 1 or multiple web developers who made hundreds of typos even in basic english and found it funny to post on a live childrens toys website "What is your political background"

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

2 months after the contractually-agreed deadline the site is nowhere near even basic functioning. Even basic order taking is not working, payment integration is faulty and logistical integration, customer review entering, centralised customer datacollection, and many more are not working or have not even been started.

How was project management arranged and how effective was it?

AMATEURISH. I would fire anyone in my team/company who would provide such bad project management or dared to provide such BAD work.

What did you find most impressive about this company?

The dilusional SUPERVISOR who 6 weeks in breach of contract tells me to "not worry about the work, you are in safe hands.."

Are there any areas for improvement?

EVERYTHING respc. NOTHING as the base is so low...really they better go completely out of web development business.

BACKGROUND

Please describe your company and your position there.

I’m a marketing manager at Octalogo. We offer all types of logos, 3D designs, and illustrations.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Design Eminent?

We hired Design Eminent to make a customized website.

What were your goals for this project?

Our goal was to attract customers through our website.

SOLUTION

How did you select this vendor?

We found Design Eminent through Google and approached them to ask them about our website.

Describe the project and the services they provided in detail.

They made a website for us that met our expectations in terms of content.

What was the team composition?

They assigned us a project manager, and his job was to make sure our needs were met while overseeing the ups and downs of the website.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The website helps us display our products and services to our clientele.

How was project management arranged and how effective was it?

It was effective and efficient. The project managers were well-educated and had full knowledge about the work. They gave useful insights into the development of the website. They also showed us their work every week and gave us ideas for ways to improve the site.

What did you find most impressive about this company?

I was impressed with their price packages and their customer service. The price was reasonable, and they offered us deals that fit our budget. I used to call them each and every day, and they always assisted me in a very polite manner.

Are there any areas for improvement?

I think the duration of the project could have been improved, but I feel that the length may have been a result of their work with other clients. I would suggest that they hire more project managers to accommodate their workload.

BACKGROUND

Please describe your company and your position there.

I'm the owner

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Design Eminent?

For designing a fully functioned website

What were your goals for this project?

to identify our company

SOLUTION

How did you select this vendor?

From the Google

Describe the project and the services they provided in detail.

Design Eminent is economical and easy to use. As a professional offering my services, I needed a straightforward web presence that I could customize myself and Design Eminent easily provides that. It allows me to author and post technical articles.

These articles have consistently driven business to my door. Design Eminent offers this capacity for a very low fee. I have been very pleased with the results.

What was the team composition?

There are peoples who are working on my project's

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

No

How was project management arranged and how effective was it?

Project Management was Awesome and impressive

What did you find most impressive about this company?

They will let you know every update in a minute and they do not charge any amount without our permission

Are there any areas for improvement?

No

BACKGROUND

Please describe your company and your position there.

I'm the CEO

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Design Eminent?

I hired Design Eminent for the development

What were your goals for this project?

To attracts the customers to my website

SOLUTION

How did you select this vendor?

from the google

Describe the project and the services they provided in detail.

As a 57 year old physician with no children to assist me, clearly my E-commerce understanding in regards to Website design was nil. Sadly, I was way behind the curve even though my practice was state of the art regarding day to day patient care. If only I had a teenager at home, then my needs may of been different! Everyone and their friends had ideas on website building, yet each option left me with more questions than answers. Step in Mark Simmons from Design Eminent. Mark Simmons walked me thru the entire process...step by step. He educated me in the process, yet also understood my goals in the website we wanted to present to our clients. Mark went out of his way, after hours and even fighting a nasty viral infection to meet and exceed our needs with unparalleled availability and on spot reflection of the picture we wanted to paint on the new website. It is without reservation that I recommend their services for your organization.

What was the team composition?

He educated me in the process, yet also understood my goals in the website we wanted to present to our clients.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

NO

How was project management arranged and how effective was it?

They are amazing, I really appreciated Mark Simmons and his team

What did you find most impressive about this company?

They are fast and response on time

Are there any areas for improvement?

No