What evidence can you share that demonstrates the impact of the engagement?
They exceeded my expectations. Initially, I thought I just needed a website, but they also gave me a strategy and helped me develop a strong message. The traffic to my website is very high, and I get a lot of inquiries from people who are searching for leadership development in Google.
How did Denis Robichaud Design perform from a project management standpoint?
They did an excellent job. They walked me through the process, so I always knew what was going on with the project. We mostly used email and phone to stay in touch, but we also had face-to-face meetings.
What did you find most impressive about them?
Denis went above and beyond, providing more than I had expected. You can't really ask for anything more of a vendor than to provide you with the things you didn't even know you wanted.
Are there any areas they could improve?
No, they provide excellent service.
Do you have any advice for potential customers?
Follow his process. I have a PhD in organizational development, but I realized that his expertise was far greater than mine.