What evidence can you share that demonstrates the impact of the engagement?
We never used their videos for pure marketing purposes until recently, so it’s too early to gauge success concerning lead generation. However, we are thoroughly pleased with all of the work that they have done for us so far. Their first animation is still featured on our website, which is a testament to their high-quality production capabilities. They seamlessly incorporate our kid-friendly branding in all of their work.
How did Demo Duck perform from a project management standpoint?
The level of transparency that they maintain with their customers is unmatched. They provide a detailed timeline at the beginning of each project, and they tend to stay true to the suggested time frame. During the rare occasions when their team missed a deadline, they were proactive in informing us about potential delays. Overall, they’re one of the most pleasant companies to work with.
What did you find most impressive about them?
Their high-quality videos are highly informative and captivating to watch. The cute animations and quirky scripts perfectly match our kid-centric brand.
Are there any areas they could improve?
Although they’re transparent about their lengthy production process, it would be nice if we didn’t have to wait several months to see the results.
Do you have any advice for potential customers?
We made a few changes to our first video, which added more time to the exhaustive video production process. Make sure everything you want to include is listed in the scope of work to avoid additional time and charges.