Deligence Technologies Pvt. Ltd.

What was the scope of their involvement?

We’re in phase two of our project. We’ve done a lot of work with Deligence in developing new features and making substantial changes to the product. They’ve implemented substantial changes in the product, such as new architecture and a new UI. They also did microservices and added React and Node.js to the technologies that they use.

Deligence is also doing more marketing work as well, primarily Google advertising and SEO. They do a really good job creating content.

What is the team composition?

There have been a couple of changes, but they’ve all been good. Two people from the original six have since changed, but I’m super happy with them. In fact, I added another development resource. They also added testing resources, which has been really helpful.

How much have you invested with them?

Our total investment has since increased to $306,000, with $36,000 spent on marketing.

What evidence can you share that demonstrates the impact of the engagement? 

The number of users on our platform has grown a lot. Year to date, our user base is up by 72%.

How did Deligence perform from a project management standpoint?

Deligence tracks the results meticulously. Every month, we review spreadsheets on what’s working well and what isn’t working well, and then we make decisions on where to shift the budget.

What did you find most impressive about them?

We do monthly reviews, and it goes really well. Communication is great, and the work is thorough.

This review was published on Jan 9, 2019.

Co-Owner, Educational Gaming Platform

Education

Massachusetts

$50,000 to $199,999

Apr. 2018 - Ongoing

Project summary: 

Deligence Technologies Pvt. Ltd. has developed new functionalities for an existing platform. The team has designed a new UI framework and created graphic designs for the mobile-responsive site.

Feedback summary: 

The number of users doubled. The team ensures timely deliveries by putting in extra work hours and allocating additional R&D resources. They are efficient, stick to deadlines, and deliver on their promises. Expect competitive prices and compliance with project estimates.

BACKGROUND

Introduce your business and what you do there.

I co-own a gaming platform for the educational market. Our primary clients are schools and businesses.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Deligence Technologies Pvt. Ltd.?

We wanted to add functionalities to upgrade the application’s technologies, create additional games, and make the website more responsive.

SOLUTION

What was the scope of their involvement?

The team developed the frontend and backend—using .js, Meteor, Mongo, and Galaxy—on top of what we already had. They added support for iOS and Android devices to make the platform mobile-responsive. In addition to a new UI framework, the team created graphic designs for the color scheme, logo, and branding. They host the platform on AWS.

What is the team composition?

The team included one main point of contact and around six people working behind the scenes.

How did you come to work with Deligence Technologies Pvt. Ltd.?

The team responded to our posting on Upwork. They had more experience than the other vendors that contacted us; we also appreciated that they were more than a one-person shop. What’s more, the team had extensive skill sets for backend development and graphic design. We found that range of expertise more convenient for our needs. They also quoted a good price.

How much have you invested with them?

We’ve spent around $100,000.

What is the status of this engagement?

We started working together in April 2018 and the partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve doubled the number of users since last year as a result of the site’s new functionality.

How did Deligence Technologies Pvt. Ltd. perform from a project management standpoint?

The team uses GitHub to track the progress of the new features and capabilities for each release. Once the team categorizes each item, they move those deliverables into sandbox and test them before deploying each one. We track those stages daily.

What did you find most impressive about them?

The team gets a lot done because they are resourceful and responsive. I’ve worked with several good providers, but this team is at the very top of that list. They leverage R&D resources to solve any problem that arises; they’ll do the necessary research to figure it out.

Are there any areas they could improve?

No. We do a Skype call whenever there’s an issue. We’re happy with the partnership because the team resolves problems quickly.

Do you have any advice for potential customers?

For remote partnerships, clients need a clear project list and method to keep track of progress.

Star Ratings

Overall rating: 5

Quality: 5

Schedule: 5

Cost: 5

Willing to refer: 5

Please describe your company and your position there.

Ananas is an e-grocery app that delivers basic edible essentials to your doorstep. I work in Ananas as a Project Manager.

For what projects/services did your company hire Deligence Technologies Pvt. Ltd.?

The previous app we had was inefficient. We had to do a lot of manual work in order to make basic things. So we needed Delignce Tech to develop an app that is smart and we can depend on.

What were your goals for this project?

We hired Deligence Tech because we needed to develop a strong ,reliable, efficient and scalable app and we thought that they are a good fit for this.

How did you select Deligence Technologies Pvt. Ltd.?

We needed a native app because we thought that that native apps only can be specific to our need, so we found that Deligence Tech can do hybrid apps and this type is much less in cost and will provide 85% if not more of the advantages of the native, and the feedback we read about them was very promising.

Describe the project in detail.

We created user stories explaining every single detail of the app. They worked on the frontend only (the app), we had other team do for us the backend.

However when we had backend problems they fixed all the issues for us so I think in later projects we can ask them to do both frontend and backend.

What was the team composition?

I was communicating with developer directly and this was very good for us because in some corporations like our backend team we speak with their project manager and this project manager select part of what we need and shares it with the developer and then we receive 60% of what we need.

In this case we always received 90% to begin with then with small fixes we reach 100%.

Can you share any outcomes from the project that demonstrate progress or success?

We couldn't grow with the old app we had, after we released the new app we made growth 200% with new app. Check the link here: Android: https://play.google.com/store/apps/details?id=com.ananas.go Apple: https://apps.apple.com/us/app/ananas-%D8%A3%D9%86%D8%A7%D9%86%D8%A7%D8%…

How effective was the workflow between your team and theirs?

This was a bit tricky because we had another team for backend so we couldn't mange having all of them in one platform however, the communication with Deligence Tech directly was smooth and easy.

What did you find most impressive about this company?

They understood me! When I worked with developers I face an issue of stupidity "no offense" when I say what we need as a feature or as a fix needs to be said to the developers in many different ways, but with Deligence Tech I didn't experience this at all, it was actually the opposite.

Whatever we asked them to do, they did exactly. Sometimes they advice for better solutions and we went with their solutions and they were even better.

Are there any areas for improvement?

I would say, if they can improve the communication in this specific part: When we ask for a feature or a fix, sometimes the existing users get affected by this fix until the update is released.

Sometimes we didn't know that this will happen and the team didn't notify us. It was not disastrous but if we have to know this everytime if it will happen because it might change some of our decisions.

But again most of the times they notified us. Other than this overall I was really happy working with them.

Please describe your company and your position there.

Founded in 2015 by me, we are a multifaceted company offering everything from mechanical repair services (ie. automotive and small engine maintenance and repair) to aviation consulting, brokering, and airport diagram searches.

For what projects/services did your company hire Deligence Technologies Pvt. Ltd.?

Web development, troubleshooting and repairing various website problems, Joomla application (and custom builds) recommendations.

What were your goals for this project?

Our goal was to have a go-to resource for website troubleshooting, repair, building, and application suggestions.

How did you select this vendor?

The owner of Diligence approached me on a Joomla forum in reply to my post asking for someone in his capacity.

Describe the project and the services they provided in detail.

They provide these services: Web development, troubleshooting and repairing various website problems, Joomla application (and custom builds) recommendations.

What was the team composition?

The team is just me.

Can you share any information that demonstrates the impact that this project has had on your business?

I had a major problem with the website. The problem was so bad, it made the website completely non-functional. Sanjay (the founder of Diligence) estimated 80 hours of labor to fix it. He fixed it in under 70 hours, and the website works flawlessly!

How was project management arranged and how effective was it?

As usual, his project management skills with the various tasks I've hired him for, is phenomenal. Absolutely no complaints.

What did you find most impressive about this company?

Their customer service is superb and the quality of their work is phenomenal. Deligence Technologies Pvt. Ltd.'s time to complete jobs is great, price is unbeatable.

Are there any areas for improvement?

Not than I can think of.

Introduce your business and what you do there.

I’m the owner and founder of Nitro Web Productions. I work by myself, offering digital marketing services to clients in the automotive industry.

What challenge were you trying to address with Deligence Technologies Pvt. Ltd.?

I had already built a car auction app, but I wanted to redevelop the system with new technology.

What was the scope of their involvement?

Deligence Technologies Pvt. Ltd. recreated the original auction app using the Flutter software development kit (SDK). They built out iOS and Android versions that offered the same functionalities as the legacy system but with more speed. The app helps users find public car auctions in the US. It lists events by state and provides tips and advice to help users prepare for auctions. We’ve completed the main project, but they’re still providing support and updates as necessary.

What is the team composition?

Initially, I spoke with Sanjay (CEO, Deligence Technologies Pvt. Ltd.), but Amit (Project Manager, Deligence Technologies Pvt. Ltd.) handled the bulk of the project.

How did you come to work with Deligence Technologies Pvt. Ltd.?

I searched for vendors on Upwork. Deligence Technologies Pvt. Ltd. had great reviews and proven experience using the Flutter SDK.

How much have you invested with them?

So far, I’ve spent about $13,000.

What is the status of this engagement?

We started the project in September 2018, and it’s an ongoing partnership. We launched the apps in October, but they continue to support the platforms.

What evidence can you share that demonstrates the impact of the engagement?

This is the first time I’ve worked with a remote developer, so I was a bit nervous at the start of the project. Soon into the partnership, my concerns disappeared. The delivered app is precisely what I wanted. Its design replicates the legacy system, but the backend Flutter framework is more stable and dynamic. Overall, I’m very happy with the experience—it was a rewarding investment.

How did Deligence Technologies Pvt. Ltd. perform from a project management standpoint?

We didn’t have any problems. I mainly communicated with their team through the Upwork messenger, emails, and phone calls. They were very responsive during the business week, always informing me about any updates or changes they were working on. We’re in similar time zones, so getting in touch with them was never a problem.

What did you find most impressive about them?

I don’t have much experience in working with remote developers, but I was really impressed by how quickly Deligence Technologies Pvt. Ltd. was able to start on my project. I didn’t have to wait at all; they immediately got to work.

Are there any areas they could improve?

No, they’ve been pretty good. If anything, they could offer additional work hours.

Introduce your business and what you do there. 

I am a director at Bit Informatics Private Limited. The company is a medical Informatics company specializing in a software for the medical industry. 

What challenge were you trying to address with Deligence? 

We wanted to develop a web-based medical image exchange portal in meteor. Traditionally after acquisition, medical images were printed on film. With digitalization of medical image transfer, the medical images are shared over the internet to electronic devices (PCs, tablets, and mobile devices) of referring doctors and patients instead of printing on film. 

This transformation leads to a more cost effective and environmentally friendly way of distributing medical images. In addition, it gives radiologists and physicians access to Computer Aided Detection tools thus improving overall diagnosis. 

What was the scope of their involvement? 

Deligence developed a web application that acts as a secure juncture for the exchange of medical images and their associated reports between users (hospitals, doctors, patients). 

At some point during the development of the web app, we had a challenge figuring out how to upload the medical images from a local server to the live web application. Deligence was able to innovatively overcome this challenge. 

How did you come to work with Deligence?

I found Deligence on a freelancer site called Upwork. I was looking for a meteor developer with the best reviews from previous customers. When I checked Deligence's portfolio, I was impressed with it. 

How much have you invested with them?

The average annual investment has been $12,000.

What is the status of this engagement? 

We began working with them in January of 2017 and the collaboration is still ongoing.

What evidence can you share that demonstrates the impact of the engagement?

Generally, there is a shortage of reporting radiologists in my country. The web app has allowed for the centralization of reporting for hospitals such that an off site radiologist(s) receives images on the app and reports on them. Apart from that, the web app has resulted in a cost effective and environmentally friendly way of sharing medical images between health professionals. 

How did Deligence perform from a project management standpoint?

They performed very well. We have used email, skype, and Whatsapp to communicate. 

What did you find most impressive about them?

I have found Deligence to be honest in the way they do business. They always meet deadlines and provide free consultation. This has not always been the case with previous suppliers. Additionally, they place a lot of emphasis on developing high-quality products. 

Are there any areas they could improve?

I have no complaints so far. 

Introduce your business and what you do there.

I’m a product marketing director with a software development company.

What challenge were you trying to address with Deligence?

When I joined the company three years ago, we had a very low online presence. We had no immediate need to do directed campaigns or cold calling, but we needed to do base time marketing, establish a presence, and make our name known across the industry.

What was the scope of their involvement?

They’re basically responsible for updating our social media and user flow on our web and social media platforms. They do regular blog and social media posts with intent of driving and improving our search engine optimization or ranking within the search engines. We had very poor results before we engaged and that has had a tremendously positive development that would last a couple of years.

Our target market is global, and our keyword research has been collaborative. We started by creating a list and getting their feedback. Over time, we've developed a list and extended it to multiple languages starting in English and then added a few more languages as we went along. They have also integrated the same keyword list into the articles and posts on our website to help improve results. So, in addition to social media, they have also helped with site’s content.   

On the development side, they’ve given us support on the system we use for publishing. We give them specific development assignments or general tasks that require their technical know-how, which we don’t have in-house. In contrast to the SEO, which involves a regular, recurring contract for a period of time, this is a side assignment and more on a per-case basis.  

How did you come to work with Deligence?

We found them online, through a forum, and they were quick to reply and engage. We originally reached out to them for technical support on our online publishing system, and it later developed into an SEO contract. We saw the benefit of having the same company doing SEO and our website maintenance, because they already had the know-how, the logins, and all of the other requirements.

How much have you invested with them?

We have invested around $45,000.

What is the status of this engagement?

We started working with them in January 2015 and the engagement is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

We have gone from hits within the hundreds of our keywords to within the top 10 of all of our 25 defined keywords. We have doubled the traffic to our website over that time period, and we have quadrupled the number of contracts via the website. Whether or not that is a direct consequence of their work or not, I don’t know, but these are the results during the time we have worked with Deligence.  

How did Deligence perform from a project management standpoint?

They are professional, on time, courteous, and easy to work with. We have communicated primarily over email. We have also used Skype and a couple of conference calls. We mainly talk on an as-needed basis, but we also have quarterly check-ins, and they send regular updates.

What did you find most impressive about them?

The combination of skill sets. Their technical skills, along with the SEO marketing skills makes them a bit more unique than others I’ve worked with.  

Are there any areas they could improve?

It would have worked better if they had native English speakers on their staff. They're not native English speakers and some of the content was not good enough quality language-wise. We also needed a multi-language company. They never claimed to be one. We asked them to do French and German, but that did not work out.

Introduce your business and what you do there.

I’m the president and founder of Tollfreenumbers.com, which we’re rebranding to 1-800-MARKETER. I established the company 22 years ago in New York. We have 3 front-facing employees and a couple more database and backend people. The purpose of our site is to help companies find toll-free numbers that spell things. 

What challenge were you trying to address with Deligence Technologies?

We wanted our site to be entertaining but also function as a review site, showing the strengths of different companies and breaking them down into different categories. We were trying to let people find the right type of service and view reviews. We worked with Sanjay [CEO, Deligence Technologies] to build a different site that was geared towards showing this capability to phone companies. We don’t include that at Tollfreenumbers.com because we’re not trying to detract from any phone company that sends customers to us. So, I had to create a place to review and show the real customer reviews and research that we did for the top companies that we release numbers too. The new platform now shows 50 companies that we researched and got customer reviews for.

What was the scope of their involvement?

Sanjay built the entire website at 800numbers.com. Before starting this project, I had researched and found the review plug-in, which was for Joomla and WordPress. I started with that parameter. I looked for a partner that had some experience with this area. I found a template, and Deligence worked from the template that we had purchased and customized it to look totally different. I gave enough direction to steer it towards a good look. We ended up taking the look that we developed there with the team on 800numbers.com.

One of the most important aspects was learning to do the videos and images the way that I’d done, and I brought that knowledge over to Tollfreenumbers.com when I redid my main site. Deligence didn’t redo the main site, but the look that they helped develop became even bigger than the site that we were working on. We adopted that work for the whole company. Deligence handled both the backend and the design of the site. They did a good job of laying out and using all the features of the review plug-in properly. I didn’t know how everything was going to work ahead of time, but they made all of the details work. It took a little bit of tweaking, but they did a good job.

How did you come to work with Deligence Technologies?

I found them through Elance—now Upwork—about 2 years ago. I don’t recall much of the process.

How much have you invested with them?

We’ve spent about $12,000.

What is the status of this engagement?

I worked with them for 6–8 months. We are no longer working with them. I’m not really changing much on the site and can maintain it myself. 

What evidence can you share that demonstrates the impact of the engagement?

They did a good job of communicating and fine-tuning the vision that we had. They stuck with everything to make sure that we were fully satisfied in the end. The site is stable and consistent. I haven’t done as much as I should in getting ongoing reviews, but we’re going to try to do a better job of that with the new shopping cart by building some follow-up. The site has about 400 or 500 reviews spread over 50 companies, but that’s not enough yet. If we keep doing this over time, it’ll continue to get better and better.

How did Deligence Technologies perform from a project management standpoint?

They did a very good job. I was happy with the team throughout the whole process. We communicated almost entirely through Elance or Upwork. We had meetings as needed.

What did you find most impressive about them?

The overall quality of the work was strong and consistent. They knew what they were doing from the beginning. We had no challenges that they couldn’t find a way to fix.

Are there any areas they could improve?

No, nothing stands out for that. 

Introduce your business and what you do there.

I’m the owner of a waterway vehicle rental agency. 

What challenge were you trying to address with Deligence?

Our business model is wholly online. Boat owners can enter their boat on our platform, and we will rent it for them. The users get the money, and we get a provision. We have some graphic designers but no in-house staff to develop the platform.

What was the scope of their involvement?

They created our complete online platform. They helped us with research, design, and development. We had ideas about the design, and they knew exactly what we needed. We wanted the platform built in Joomla!, but they recommended that we build it from scratch using Node.js with MongoDB in MeteorJS. They advised us about a whole new software solution to avoid future problems. We have a good loading speed now, and the site’s really easy to administrate. We are also thinking about making an app in the future.

We had a good project manager who planned the whole website with us. We had an initial scope of ideas that we wanted to include in the platform. Since we don’t have good technical knowledge, so Deligence helped us with the technical part to help us achieve our ideas in the best way. They let us know which features not to include to keep the cost down.

Was there any challenge they overcame with the project?

We had everything outlined clearly, so there was no real challenge. The process went according to our plan.

How did you come to work with Deligence?

We found them via a forum post. Our main aim was to have a developer who could deliver good quality at a good price.

How much have you invested with Deligence?

We have spent $20,000 on the project so far.

What is the status of this engagement?

We started working with them in October 2016, and the work is ongoing. We have to check with insurance companies to know how to proceed. After that, Deligence will make the platform better. 

Could you share any evidence that would demonstrate the productivity, quality of work, or impact of the engagement?

We are satisfied with the platform, but we have some other logistical problems that have nothing to do with Deligence. The platform is still in the development process, so there are no users on it yet. I feel like Deligence has created a good foundation for our business.

How did Deligence perform from a project management standpoint?

We had a really good project manager. He was caring and provided everything we needed. We have contact with the developers, but our project manager handled all the details. We used Teamwork to create projects and insert points. We also used Skype and phone calls to communicate daily.

What did you find most impressive about Deligence?

They really cared about our opinions and tried to make the best solution possible. They provided everything we needed. Any questions we had were answered within 3 days.

Are there any areas Deligence could improve?

Once, the estimation wasn’t correct for a milestone. 

Introduce your business and what you do there.

I am the owner of Current Aerials and we provide aerial imagery to the commercial real estate industry.

What challenge were you trying to address with Deligence?

We contracted them in order to design and build a website which offered our imagery to clients.

What was the scope of their involvement?

Deligence developed our website from scratch. We needed to develop a search logic for hundreds of thousands of pictures which needed to be categorized based on map coordinates being selected by the user. People can click on a property and search through a lot of images, returning the ones closest to the desired property and making them available for purchase. I collaborated with Deligence on creating this functionality, after which we came up with a design. It’s been a long process, but they’ve done an outstanding job from day one.

We also have an e-commerce portion which needed to be developed from the ground up. Once users select and purchase images, they will be delivered electronically.

The most difficult part of the project was the search logic. Once we had input from users interacting with our Google Maps plugin, the challenge was to search for pictures based on that information. The process took several weeks, and there was some serious coding involved instead of finding ready-made components.

How did you come to work with Deligence?

I am a one-man shop and initially looked for partners who could build this site as inexpensively as possible. I was put in touch with someone in the Los Angeles area who, after hearing about my project, decided it was outside his expertise. It was too much for him to handle as one person, but he had worked with Deligence’s team on a contract basis on previous projects involving website components. He recommended that I go to Deligence; they readily accepted the challenge and did a great job.

How much have you invested with Deligence?

The cost of their work has been between $20,000–$30,000 per year.

What is the status of this engagement?

I started working with Deligence approximately 2 years ago. The timeline was extended due to financing issues on my end. The collaboration is ongoing.

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

The website has launched but I haven’t done an e-blast to my customer base. I am in the process of final testing and want to make sure that everything is perfect before promoting the site. I plan to focus on the San Antonio, Austin, Dallas, and Phoenix areas.

Deligence has done an outstanding job with the website, but its success will mainly be based on the effectiveness of my e-blast within the 4 markets for which I’m actively looking for commercial property imagery. The traffic will be a reflection of the activity and health of these areas.

The site is stable and functioning as specified. My feedback was constantly requested and I was asked to test the site and report any problems or recommendations.

How did Deligence perform from a project management standpoint?

I communicate non-stop with my contact on Deligence’s side during her time in the office. I couldn’t ask for better communication and everything has been done precisely to my specifications. Almost all of our communication is done via Skype.

What did you find most impressive about Deligence?

This is the first website development company I’ve had the pleasure of working with. I’m most impressed with Deligence’s willingness to communicate proactively and aggressively. I never had to wait more than a few minutes for a response to my questions. Communication is the most important aspect of this development — I feel like Deligence’s team is right in my office.

Are there any areas Deligence could improve?

Nothing comes to mind.

Introduce your business and what you do there.

I am the CEO of Storytelling Media. We’re a website development company handling everything from design to marketing related to online work.

What challenge were you trying to address with Deligence Technologies?

I needed a developer who could handle the excess work we were getting. There were also items outside of our skill set. As a CEO, I can put on as many hats as I need to, but there come times when this becomes too complicated. The website is based on Joomla and I needed people familiar with how everything is installed on this backend. This is where Deligence fell in.

What was the scope of their involvement?

I use Deligence Technologies as an outsourced developer. I have 2 full-time developers and a project manager on their side.

We work with the World Health Organization (WHO), and our main project is TechNet-21.org, a social platform for people taking part in the cold-chain supply of vaccines. The website addresses the whole process, from reviewing prequalified WHO equipment, to offering users a forum and their own social network. Everyone has a profile and can send messages.

This is our only project with Deligence at the moment. I have a year’s contract with WHO with deliverables set out for each quarter. We try to add more features to the website and are going through a complete redesign at the moment. Deligence handles coding for me and I use another company for design. We mainly work in PHP, HTML, and CSS in terms of languages, as well as XLS specifically for one of the components.

I also needed someone specialized in open source systems. Deligence is in charge of developing new components and fixing bugs; I supervise everything and act as the middleman between the client and them. I control everything that goes on before the client sees it.

How did you come to work with Deligence Technologies?

I was already using a company for outsourcing and wasn’t happy with the quality of their work. I signed up to Upwork, Freelancer, or another similar site, and explained the project. Deligence stood out based on price and the work they had already done. I tested them on a couple of small tasks such as bug fixing and pages that I needed to have developed. I was satisfied with the quality of the work and chose to hire them. I’m now using 2 full-time developers and a part-time project manager in charge of tasks.

How much have you invested with Deligence Technologies?

The cost of their work for 2017 will probably be around $57,000–$60,000.

What is the status of this engagement?

I’ve worked with Deligence for at least 2 years, starting in 2014 or 2015. We started off with a monthly engagement using a single developer on an hourly basis.

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

There are misunderstandings with any company, but on an overall basis, I haven’t had any issues with Deligence. If something goes wrong, they’re on it straight away. I’ve had times when we went through a process of working 7 days a week in order to fix issues, without charging me extra. When we’ve needed to make upgrades, Deligence proposed doing them over the weekend when there is more downtime.

They’re open and the quality of the work is very good. I couldn’t have continued working with the World Health Organization if Deligence’s standards weren’t high.

How did Deligence Technologies perform from a project management standpoint?

I manage the work through a Skype group featuring Deligence’s project manager and the 2 developers. We communicate on an hourly basis whenever anything needs to be done. We also use Teamwork.com as a project management system. It’s where I allow clients to input tasks and bugs. It’s a ticketing system which also tracks all the tasks we need to perform. Both the client and developers have complete freedom to make modifications. I don’t want to be the one holding things up by not passing on information, so the client can communicate directly with the developers if need be. Once tasks come in on the project manager’s Teamwork, we assign priorities to them based on which developers work on them.

The project manager manages all those tasks and answers any questions the developers may have. If he can’t answer something, he will come to me. I am the front for the client most of the time, making sure everything’s on schedule.

What did you find most impressive about Deligence Technologies?

The biggest quality that they have is flexibility. I haven’t found other companies who could be as flexible as Deligence for the same price.

They’re based in India and I’m based in Geneva. I needed a developer who could work on the same time zone as mine and have discussions with the client. Their team was definitely fine with this and split time without increasing prices, while the quality of the work remained just as good. The quality of the work and English level are also satisfactory.

Are there any areas Deligence Technologies could improve?

It can sometimes take their team a while to get into the mindset of the client and find out what they want. It can take a couple of emails for them to fully understand what I want, but not more than average.