Deligence Technologies Pvt. Ltd. Client Reviews

Reviews

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Web Development

Sep 28, 2019

the project

Web Development for Multifaceted Services Company

"Their customer service is superb and the quality of their work is phenomenal."

Web Development

$10,000 to $49,999

Jan. 2015 - Ongoing

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

$10,000 to $49,999

Jan. 2015 - Ongoing

Project summary:

Deligence Technologies Pvt. Ltd. redeveloped a website for a multifaceted services company. Their team provides troubleshooting services and makes upgrades to the site as necessary.

1-10 Employees

Molt, Montana

Benjamin Warren

Owner, Applied American Services LLC

Verified

the reviewer

Owner, Applied American Services LLC

Benjamin Warren

Automotive

1-10 Employees

Molt, Montana

Online Review

The client submitted this review online.

Verified

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

the review

"Their customer service is superb and the quality of their work is phenomenal."

Sep 28, 2019

Feedback summary:

The website was successfully repaired by the Deligence Technologies Pvt. Ltd. team and now functions properly. They produce quality work within a short turnaround time in a cost-effective manner. Their team is dependable and hardworking.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Founded in 2015 by me, we are a multifaceted company offering everything from mechanical repair services (ie. automotive and small engine maintenance and repair) to aviation consulting, brokering, and airport diagram searches.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Deligence Technologies Pvt. Ltd.?

Web development, troubleshooting and repairing various website problems, Joomla application (and custom builds) recommendations.

What were your goals for this project?

Our goal was to have a go-to resource for website troubleshooting, repair, building, and application suggestions.

SOLUTION

How did you select this vendor?

The owner of Diligence approached me on a Joomla forum in reply to my post asking for someone in his capacity.

Describe the project and the services they provided in detail.

They provide these services: Web development, troubleshooting and repairing various website problems, Joomla application (and custom builds) recommendations.

What was the team composition?

The team is just me.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

I had a major problem with the website. The problem was so bad, it made the website completely non-functional. Sanjay (the founder of Diligence) estimated 80 hours of labor to fix it. He fixed it in under 70 hours, and the website works flawlessly!

How was project management arranged and how effective was it?

As usual, his project management skills with the various tasks I've hired him for, is phenomenal. Absolutely no complaints.

What did you find most impressive about this company?

Their customer service is superb and the quality of their work is phenomenal. Deligence Technologies Pvt. Ltd.'s time to complete jobs is great, price is unbeatable.

Are there any areas for improvement?

Not than I can think of.

5.0

Overall Score 5-star service all around. I have nothing bad to say.

5.0 Scheduling

ON TIME / DEADLINES

Easy and painless (as always).

5.0 Cost

Value / within estimates

Price can't be beat.

5.0 Quality

Service & deliverables

Second-to-none quality.

5.0 NPS

Willing to refer

Absolutely. I believe I've already done so a few times.

Web Development

Jan 25, 2019

the project

Development for Travel Website

“I consider them part of my website team, and know I can count on them for fast, high-quality work.”

Web Development

$10,000 to $49,999

June 2014 - Ongoing

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

$10,000 to $49,999

June 2014 - Ongoing

Project summary:

Deligence Technologies Pvt. Ltd. added TrustYou reviews into a travel website that lists hotels for large families. They also supported updates to the latest versions of Joomla and JReviews.

1-10 Employees

Denver, Colorado USA

Theresa Jorgensen

Owner, SixSuitcaseTravel

Verified

the reviewer

Owner, SixSuitcaseTravel

Theresa Jorgensen

Hospitality & Leisure

1-10 Employees

Denver, Colorado USA

Online Review

The client submitted this review online.

Verified

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

the review

“I consider them part of my website team, and know I can count on them for fast, high-quality work.”

Jan 25, 2019

Feedback summary:

Deligence Technologies Pvt. Ltd. substantially decreased the website’s bounce rate. Attentive communication and prompt delivery make them a reliable partner. The updated version’s Google page load score jumped from 7 from 72 on mobile and with similar success, from 30 to 100 on the desktop version.

the review

Background
Challenge
Solution
Results
Ratings

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I own a travel website for large families that was established in 2008. Our large database features over 7,500 hotels that sleep large groups like families with several children in one room.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Deligence Technologies Pvt. Ltd.?

I realized long ago as my business grew and became more complicated, that I didn't have the time or skills to keep Joomla and JReviews updated by myself. I hired Deligence Technologies Pvt. Ltd. to help me maintain these site requirements.

What were your goals for this project?

Deligence Technologies Pvt. Ltd. was tasked with making the updates and page load speeds faster.

SOLUTION

How did you select this vendor?

We’ve worked together for the last five years. I consider them part of my website team, and know I can count on them for fast, high-quality work. They are quick to answer all of my questions and suggest improvements.

Describe the project and the services they provided in detail.

Deligence Technologies Pvt. Ltd. helped me update my site to the latest versions of Joomla and JReviews. They also assisted with incorporating TrustYou reviews into the platform.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Working with Deligence Technologies Pvt. Ltd. allows me to spend my time on other aspects of the business. The latest efforts have helped decrease the bounce rate, as well. Further, they were able to significantly enhance the page load speed. Compared to before the update, the desktop site’s Google page load speed score jumped from about 30 into the 100's. On mobile, the speed improved from 7 to 72.

How was project management arranged and how effective was it?

Deligence Technologies Pvt. Ltd. completed all their tasks well within the expected time frame.

What did you find most impressive about this company?

The amount of contact they maintain is impressive. I know they will answer all my questions, and fast. They also make sure I'm fully happy before they consider the job to be complete.

Are there any areas for improvement?

I can't think of anything they can improve on.

5.0

Overall Score

5.0 Scheduling

ON TIME / DEADLINES

5.0 Cost

Value / within estimates

5.0 Quality

Service & deliverables

5.0 NPS

Willing to refer

Development

Jan 09, 2019

the project

Development for an Educational Gaming Platform

"The team gets a lot done because they are resourceful and responsive."

Development

$50,000 to $199,999

Apr. 2018 - Ongoing

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

$50,000 to $199,999

Apr. 2018 - Ongoing

Project summary:

Deligence Technologies Pvt. Ltd. has developed new functionalities for an existing platform. The team has designed a new UI framework and created graphic designs for the mobile-responsive site.

Massachusetts

Co-Owner, Educational Gaming Platform

Verified

the reviewer

Co-Owner, Educational Gaming Platform

Education

Massachusetts

Phone Interview

A Clutch analyst personally interviewed this client over the phone.

Verified

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

the review

"The team gets a lot done because they are resourceful and responsive."

Jan 09, 2019

Feedback summary:

The number of users doubled. The team ensures timely deliveries by putting in extra work hours and allocating additional R&D resources. They are efficient, stick to deadlines, and deliver on their promises. Expect competitive prices and compliance with project estimates.

the review

Background
Challenge
Solution
Results
Ratings

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I co-own a gaming platform for the educational market. Our primary clients are schools and businesses.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Deligence Technologies Pvt. Ltd.?

We wanted to add functionalities to upgrade the application’s technologies, create additional games, and make the website more responsive.

SOLUTION

What was the scope of their involvement?

The team developed the frontend and backend—using .js, Meteor, Mongo, and Galaxy—on top of what we already had. They added support for iOS and Android devices to make the platform mobile-responsive. In addition to a new UI framework, the team created graphic designs for the color scheme, logo, and branding. They host the platform on AWS.

What is the team composition?

The team included one main point of contact and around six people working behind the scenes.

How did you come to work with Deligence Technologies Pvt. Ltd.?

The team responded to our posting on Upwork. They had more experience than the other vendors that contacted us; we also appreciated that they were more than a one-person shop. What’s more, the team had extensive skill sets for backend development and graphic design. We found that range of expertise more convenient for our needs. They also quoted a good price.

How much have you invested with them?

We’ve spent around $100,000.

What is the status of this engagement?

We started working together in April 2018 and the partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve doubled the number of users since last year as a result of the site’s new functionality.

How did Deligence Technologies Pvt. Ltd. perform from a project management standpoint?

The team uses GitHub to track the progress of the new features and capabilities for each release. Once the team categorizes each item, they move those deliverables into sandbox and test them before deploying each one. We track those stages daily.

What did you find most impressive about them?

The team gets a lot done because they are resourceful and responsive. I’ve worked with several good providers, but this team is at the very top of that list. They leverage R&D resources to solve any problem that arises; they’ll do the necessary research to figure it out.

Are there any areas they could improve?

No. We do a Skype call whenever there’s an issue. We’re happy with the partnership because the team resolves problems quickly.

Do you have any advice for potential customers?

For remote partnerships, clients need a clear project list and method to keep track of progress.

5.0

Overall Score

5.0 Scheduling

ON TIME / DEADLINES

They work extra hours to meet deadlines. Whenever users request special features for events, the team delivers on time.

5.0 Cost

Value / within estimates

They always stick to cost estimates.

5.0 Quality

Service & deliverables

They deliver on their promises.

5.0 NPS

Willing to refer

I would highly recommended them.

Mobile App Development

Oct 30, 2018

the project

Development for React Native Car Auction App

“Overall, I’m very happy with the experience—it was a rewarding investment.”

Mobile App Development

$10,000 to $49,999

Sept. 2018 - Ongoing

5.0

Quality:

5.0

Schedule:

5.0

Cost:

4.5

Willing to refer:

4.5

$10,000 to $49,999

Sept. 2018 - Ongoing

Project summary:

Deligence Technologies Pvt. Ltd. rebuilt a car auction app using the Flutter software development kit, and they continue to provide support. The updated system offers the same functionality at a higher speed.

1-10 Employees

Thailand

Jason Parker

Owner &Founder, Nitro Web Productions, Inc

Verified

the reviewer

Owner &Founder, Nitro Web Productions, Inc

Jason Parker

Advertising and Marketing

1-10 Employees

Thailand

Phone Interview

A Clutch analyst personally interviewed this client over the phone.

Verified

5.0

Quality:

5.0

Schedule:

5.0

Cost:

4.5

Willing to refer:

4.5

the review

“Overall, I’m very happy with the experience—it was a rewarding investment.”

Oct 30, 2018

Feedback summary:

The final product met all expectations in terms of quality and performance. Deligence Technologies Pvt. Ltd. completed the project by the established deadline. The team’s responsive communication and organization set the foundation for a lasting partnership.

the review

Background
Challenge
Solution
Results
Ratings

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the owner and founder of Nitro Web Productions. I work by myself, offering digital marketing services to clients in the automotive industry.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Deligence Technologies Pvt. Ltd.?

I had already built a car auction app, but I wanted to redevelop the system with new technology.

SOLUTION

What was the scope of their involvement?

Deligence Technologies Pvt. Ltd. recreated the original auction app using the Flutter software development kit (SDK). They built out iOS and Android versions that offered the same functionalities as the legacy system but with more speed. The app helps users find public car auctions in the US. It lists events by state and provides tips and advice to help users prepare for auctions. We’ve completed the main project, but they’re still providing support and updates as necessary.

What is the team composition?

Initially, I spoke with Sanjay (CEO, Deligence Technologies Pvt. Ltd.), but Amit (Project Manager, Deligence Technologies Pvt. Ltd.) handled the bulk of the project.

How did you come to work with Deligence Technologies Pvt. Ltd.?

I searched for vendors on Upwork. Deligence Technologies Pvt. Ltd. had great reviews and proven experience using the Flutter SDK.

How much have you invested with them?

So far, I’ve spent about $13,000.

What is the status of this engagement?

We started the project in September 2018, and it’s an ongoing partnership. We launched the apps in October, but they continue to support the platforms.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

This is the first time I’ve worked with a remote developer, so I was a bit nervous at the start of the project. Soon into the partnership, my concerns disappeared. The delivered app is precisely what I wanted. Its design replicates the legacy system, but the backend Flutter framework is more stable and dynamic. Overall, I’m very happy with the experience—it was a rewarding investment.

How did Deligence Technologies Pvt. Ltd. perform from a project management standpoint?

We didn’t have any problems. I mainly communicated with their team through the Upwork messenger, emails, and phone calls. They were very responsive during the business week, always informing me about any updates or changes they were working on. We’re in similar time zones, so getting in touch with them was never a problem.

What did you find most impressive about them?

I don’t have much experience in working with remote developers, but I was really impressed by how quickly Deligence Technologies Pvt. Ltd. was able to start on my project. I didn’t have to wait at all; they immediately got to work.

Are there any areas they could improve?

No, they’ve been pretty good. If anything, they could offer additional work hours.

5.0

Overall Score

5.0 Scheduling

ON TIME / DEADLINES

4.5 Cost

Value / within estimates

5.0 Quality

Service & deliverables

4.5 NPS

Willing to refer

Development

Aug 15, 2017

the project

Dev for Medical Informatics Company

"I found Deligence to be honest in the way they do business."

Development

$10,000 to $49,999

Jan. 2017 - Ongoing

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

$10,000 to $49,999

Jan. 2017 - Ongoing

Project summary:

Deligence developed a web-based medical image exchange portal in meteor. They had to overcome the challenge of uploading the medical images from a local server to the live web application.

1-10 Employees

Zimbabwe

Samuel Nyamapfeni

Director, Bit Informatics Private Limited

Verified

the reviewer

Director, Bit Informatics Private Limited

Samuel Nyamapfeni

Healthcare

1-10 Employees

Zimbabwe

Phone Interview

A Clutch analyst personally interviewed this client over the phone.

Verified

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

the review

"I found Deligence to be honest in the way they do business."

Aug 15, 2017

Feedback summary:

Deligence is focused on creating high-quality products, thereby helping to develop a web application that is highly impactful and cost effective. They meet deadlines and stand out for delivering innovative solutions.

the review

Background
Challenge
Solution
Results
Ratings

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am a director at Bit Informatics Private Limited. The company is a medical Informatics company specializing in a software for the medical industry.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Deligence?

We wanted to develop a web-based medical image exchange portal in meteor. Traditionally after acquisition, medical images were printed on film. With digitalization of medical image transfer, the medical images are shared over the internet to electronic devices (PCs, tablets, and mobile devices) of referring doctors and patients instead of printing on film.

This transformation leads to a more cost effective and environmentally friendly way of distributing medical images. In addition, it gives radiologists and physicians access to Computer Aided Detection tools thus improving overall diagnosis.

SOLUTION

What was the scope of their involvement?

Deligence developed a web application that acts as a secure juncture for the exchange of medical images and their associated reports between users (hospitals, doctors, patients).

At some point during the development of the web app, we had a challenge figuring out how to upload the medical images from a local server to the live web application. Deligence was able to innovatively overcome this challenge.

How did you come to work with Deligence?

I found Deligence on a freelancer site called Upwork. I was looking for a meteor developer with the best reviews from previous customers. When I checked Deligence's portfolio, I was impressed with it.

How much have you invested with them?

The average annual investment has been $12,000.

What is the status of this engagement?

We began working with them in January of 2017 and the collaboration is still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Generally, there is a shortage of reporting radiologists in my country. The web app has allowed for the centralization of reporting for hospitals such that an off site radiologist(s) receives images on the app and reports on them. Apart from that, the web app has resulted in a cost effective and environmentally friendly way of sharing medical images between health professionals.

How did Deligence perform from a project management standpoint?

They performed very well. We have used email, skype, and Whatsapp to communicate.

What did you find most impressive about them?

I have found Deligence to be honest in the way they do business. They always meet deadlines and provide free consultation. This has not always been the case with previous suppliers. Additionally, they place a lot of emphasis on developing high-quality products.

Are there any areas they could improve?

I have no complaints so far.

5.0

Overall Score

5.0 Scheduling

ON TIME / DEADLINES

5.0 Cost

Value / within estimates

5.0 Quality

Service & deliverables

5.0 NPS

Willing to refer

SEO & PPC

Jul 31, 2017

the project

SEO Strategy for Software Dev Company

"They are professional, on time, courteous, and easy to work with."

SEO & PPC

$10,000 to $49,999

Jan. 2015 - Ongoing

4.0

Quality:

4.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

4.0

$10,000 to $49,999

Jan. 2015 - Ongoing

Project summary:

Deligence contributes web content and regularly updates a software company's social media platforms to improve its search engine ranking. They also provide dev support on their publishing system.

51-200 Employees

Le Pré-Saint-Gervais, France

Michael Zetterlund

Product Marketing Director, Ariane Systems

Verified

the reviewer

Product Marketing Director, Ariane Systems

Michael Zetterlund

Information Technology and Services

51-200 Employees

Le Pré-Saint-Gervais, France

Phone Interview

A Clutch analyst personally interviewed this client over the phone.

Verified

4.0

Quality:

4.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

4.0

the review

"They are professional, on time, courteous, and easy to work with."

Jul 31, 2017

Feedback summary:

Traffic to the website has doubled, and the number of contracts through the website has quadrupled. Although the quality of their work could be improved in some areas, Deligence's versatile skill set is notable.

the review

Background
Challenge
Solution
Results
Ratings

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a product marketing director with a software development company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Deligence?

When I joined the company three years ago, we had a very low online presence. We had no immediate need to do directed campaigns or cold calling, but we needed to do base time marketing, establish a presence, and make our name known across the industry.

SOLUTION

What was the scope of their involvement?

They’re basically responsible for updating our social media and user flow on our web and social media platforms. They do regular blog and social media posts with intent of driving and improving our search engine optimization or ranking within the search engines. We had very poor results before we engaged and that has had a tremendously positive development that would last a couple of years.

Our target market is global, and our keyword research has been collaborative. We started by creating a list and getting their feedback. Over time, we've developed a list and extended it to multiple languages starting in English and then added a few more languages as we went along. They have also integrated the same keyword list into the articles and posts on our website to help improve results. So, in addition to social media, they have also helped with site’s content.

On the development side, they’ve given us support on the system we use for publishing. We give them specific development assignments or general tasks that require their technical know-how, which we don’t have in-house. In contrast to the SEO, which involves a regular, recurring contract for a period of time, this is a side assignment and more on a per-case basis.

How did you come to work with Deligence?

We found them online, through a forum, and they were quick to reply and engage. We originally reached out to them for technical support on our online publishing system, and it later developed into an SEO contract. We saw the benefit of having the same company doing SEO and our website maintenance, because they already had the know-how, the logins, and all of the other requirements.

How much have you invested with them?

We have invested around $45,000.

What is the status of this engagement?

We started working with them in January 2015 and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We have gone from hits within the hundreds of our keywords to within the top 10 of all of our 25 defined keywords. We have doubled the traffic to our website over that time period, and we have quadrupled the number of contracts via the website. Whether or not that is a direct consequence of their work or not, I don’t know, but these are the results during the time we have worked with Deligence.

How did Deligence perform from a project management standpoint?

They are professional, on time, courteous, and easy to work with. We have communicated primarily over email. We have also used Skype and a couple of conference calls. We mainly talk on an as-needed basis, but we also have quarterly check-ins, and they send regular updates.

What did you find most impressive about them?

The combination of skill sets. Their technical skills, along with the SEO marketing skills makes them a bit more unique than others I’ve worked with.

Are there any areas they could improve?

It would have worked better if they had native English speakers on their staff. They're not native English speakers and some of the content was not good enough quality language-wise. We also needed a multi-language company. They never claimed to be one. We asked them to do French and German, but that did not work out.

4.0

Overall Score It has been a pleasure. They are a professional company, easy to work with, and have a great combination of skill sets.

5.0 Scheduling

ON TIME / DEADLINES

They are very responsive and on time.

5.0 Cost

Value / within estimates

They're cost efficient. You get value for your money.

4.0 Quality

Service & deliverables

They've done more than we asked for but we could have used more quality in parts of the deliverables.

4.0 NPS

Willing to refer

Web Development

Jul 26, 2017

the project

Web Dev for Toll-Free Number Website

"We had no challenges that they couldn’t find a way to fix."

Web Development

$10,000 to $49,999

Jan. - Sept. 2015

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

$10,000 to $49,999

Jan. - Sept. 2015

Project summary:

Deligence Technologies designed and built the backend of a research- and review-focused website, integrating plug-ins and customizing the purchased template to lend a distinct look and feel.

1-10 Employees

New York, New York

Bill Quimby

President, Tollfreenumbers.com

Verified

the reviewer

President, Tollfreenumbers.com

Bill Quimby

Information Technology and Services

1-10 Employees

New York, New York

Phone Interview

A Clutch analyst personally interviewed this client over the phone.

Verified

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

the review

"We had no challenges that they couldn’t find a way to fix."

Jul 26, 2017

Feedback summary:

The finished platform performed reliably and demonstrated excellent fine-tuning of the original vision. Deligence Technologies’ clear communication, consistent accessibility, and confidence in their output contributed to a rewarding partnership.

the review

Background
Challenge
Solution
Results
Ratings

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the president and founder of Tollfreenumbers.com, which we’re rebranding to 1-800-MARKETER. I established the company 22 years ago in New York. We have 3 front-facing employees and a couple more database and backend people. The purpose of our site is to help companies find toll-free numbers that spell things.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Deligence Technologies?

We wanted our site to be entertaining but also function as a review site, showing the strengths of different companies and breaking them down into different categories. We were trying to let people find the right type of service and view reviews. We worked with Sanjay [CEO, Deligence Technologies] to build a different site that was geared towards showing this capability to phone companies. We don’t include that at Tollfreenumbers.com because we’re not trying to detract from any phone company that sends customers to us. So, I had to create a place to review and show the real customer reviews and research that we did for the top companies that we release numbers too. The new platform now shows 50 companies that we researched and got customer reviews for.

SOLUTION

What was the scope of their involvement?

Sanjay built the entire website at 800numbers.com. Before starting this project, I had researched and found the review plug-in, which was for Joomla and WordPress. I started with that parameter. I looked for a partner that had some experience with this area. I found a template, and Deligence worked from the template that we had purchased and customized it to look totally different. I gave enough direction to steer it towards a good look. We ended up taking the look that we developed there with the team on 800numbers.com.

One of the most important aspects was learning to do the videos and images the way that I’d done, and I brought that knowledge over to Tollfreenumbers.com when I redid my main site. Deligence didn’t redo the main site, but the look that they helped develop became even bigger than the site that we were working on. We adopted that work for the whole company. Deligence handled both the backend and the design of the site. They did a good job of laying out and using all the features of the review plug-in properly. I didn’t know how everything was going to work ahead of time, but they made all of the details work. It took a little bit of tweaking, but they did a good job.

How did you come to work with Deligence Technologies?

I found them through Elance—now Upwork—about 2 years ago. I don’t recall much of the process.

How much have you invested with them?

We’ve spent about $12,000.

What is the status of this engagement?

I worked with them for 6–8 months. We are no longer working with them. I’m not really changing much on the site and can maintain it myself.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They did a good job of communicating and fine-tuning the vision that we had. They stuck with everything to make sure that we were fully satisfied in the end. The site is stable and consistent. I haven’t done as much as I should in getting ongoing reviews, but we’re going to try to do a better job of that with the new shopping cart by building some follow-up. The site has about 400 or 500 reviews spread over 50 companies, but that’s not enough yet. If we keep doing this over time, it’ll continue to get better and better.

How did Deligence Technologies perform from a project management standpoint?

They did a very good job. I was happy with the team throughout the whole process. We communicated almost entirely through Elance or Upwork. We had meetings as needed.

What did you find most impressive about them?

The overall quality of the work was strong and consistent. They knew what they were doing from the beginning. We had no challenges that they couldn’t find a way to fix.

Are there any areas they could improve?

No, nothing stands out for that.

5.0

Overall Score

5.0 Scheduling

ON TIME / DEADLINES

I didn’t have a lot of deadlines, but they were responsive.

5.0 Cost

Value / within estimates

They were excellent.

5.0 Quality

Service & deliverables

5.0 NPS

Willing to refer

Web Development

Jun 30, 2017

the project

Web Dev for Startup

"They really cared about our opinions and tried to make the best solution possible."

Web Development

$10,000 to $49,999

Oct. 2016 - Ongoing

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

$10,000 to $49,999

Oct. 2016 - Ongoing

Project summary:

Deligence created a full-scale online platform for boat rentals, providing extensive CMS research before designing and developing the site in MeteorJS. They now conduct feature improvements and fixes.

1-10 Employees

Heddesheim, Germany

Owner, Boat Rental Startup

Verified

the reviewer

Owner, Boat Rental Startup

Business Services

1-10 Employees

Heddesheim, Germany

Phone Interview

A Clutch analyst personally interviewed this client over the phone.

Verified

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

the review

"They really cared about our opinions and tried to make the best solution possible."

Jun 30, 2017

Feedback summary:

The in-progress website has achieved all requirements in a satisfactory manner, laying a strong foundation for future users post-launch. Deligence’s clear communication, competitive price point, and accessible project manager continue to impress, although deadlines required extra attention.

the review

Background
Challenge
Solution
Results
Ratings

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of a waterway vehicle rental agency.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Deligence?

Our business model is wholly online. Boat owners can enter their boat on our platform, and we will rent it for them. The users get the money, and we get a provision. We have some graphic designers but no in-house staff to develop the platform.

SOLUTION

What was the scope of their involvement?

They created our complete online platform. They helped us with research, design, and development. We had ideas about the design, and they knew exactly what we needed. We wanted the platform built in Joomla!, but they recommended that we build it from scratch using Node.js with MongoDB in MeteorJS. They advised us about a whole new software solution to avoid future problems. We have a good loading speed now, and the site’s really easy to administrate. We are also thinking about making an app in the future.

We had a good project manager who planned the whole website with us. We had an initial scope of ideas that we wanted to include in the platform. Since we don’t have good technical knowledge, so Deligence helped us with the technical part to help us achieve our ideas in the best way. They let us know which features not to include to keep the cost down.

Was there any challenge they overcame with the project?

We had everything outlined clearly, so there was no real challenge. The process went according to our plan.

How did you come to work with Deligence?

We found them via a forum post. Our main aim was to have a developer who could deliver good quality at a good price.

How much have you invested with Deligence?

We have spent $20,000 on the project so far.

What is the status of this engagement?

We started working with them in October 2016, and the work is ongoing. We have to check with insurance companies to know how to proceed. After that, Deligence will make the platform better.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or impact of the engagement?

We are satisfied with the platform, but we have some other logistical problems that have nothing to do with Deligence. The platform is still in the development process, so there are no users on it yet. I feel like Deligence has created a good foundation for our business.

How did Deligence perform from a project management standpoint?

We had a really good project manager. He was caring and provided everything we needed. We have contact with the developers, but our project manager handled all the details. We used Teamwork to create projects and insert points. We also used Skype and phone calls to communicate daily.

What did you find most impressive about Deligence?

They really cared about our opinions and tried to make the best solution possible. They provided everything we needed. Any questions we had were answered within 3 days.

Are there any areas Deligence could improve?

Once, the estimation wasn’t correct for a milestone.

5.0

Overall Score In the end, we have achieved the product we want. Working with them was really nice.

5.0 Scheduling

ON TIME / DEADLINES

One milestone was not reached.

5.0 Cost

Value / within estimates

They are some less costly competitors. Because I haven’t tried them, I don’t know if they offer the same quality.

5.0 Quality

Service & deliverables

If we have questions, they communicate their responses clearly and efficiently but not immediately.

5.0 NPS

Willing to refer

They did miss a milestone.

Web Development

Jun 21, 2017

the project

Web Dev for Commerical E-Commerce Site

"[T]hey readily accepted the challenge and did a great job."

Web Development

$10,000 to $49,999

Mar. 2015 - Ongoing

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

$10,000 to $49,999

Mar. 2015 - Ongoing

Project summary:

Deligence Technologies built a website from the ground up, integrating search logic, e-commerce, and image categorization functionalities, while also handling its design. The collaboration is ongoing.

1-10 Employees

Austin, Texas

Brian Kennedy

Owner, Current Aerials

Verified

the reviewer

Owner, Current Aerials

Brian Kennedy

E-commerce

1-10 Employees

Austin, Texas

Phone Interview

A Clutch analyst personally interviewed this client over the phone.

Verified

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

the review

"[T]hey readily accepted the challenge and did a great job."

Jun 21, 2017

Feedback summary:

Deligence Technologies delivered a solid and well-designed website that is currently in its final testing phase. The team consistently seeks feedback and suggestions for improvement, providing top-notch communication and deliverables that are on par with specifications.

the review

Background
Challenge
Solution
Results
Ratings

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the owner of Current Aerials and we provide aerial imagery to the commercial real estate industry.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Deligence?

We contracted them in order to design and build a website which offered our imagery to clients.

SOLUTION

What was the scope of their involvement?

Deligence developed our website from scratch. We needed to develop a search logic for hundreds of thousands of pictures which needed to be categorized based on map coordinates being selected by the user. People can click on a property and search through a lot of images, returning the ones closest to the desired property and making them available for purchase. I collaborated with Deligence on creating this functionality, after which we came up with a design. It’s been a long process, but they’ve done an outstanding job from day one.

We also have an e-commerce portion which needed to be developed from the ground up. Once users select and purchase images, they will be delivered electronically.

The most difficult part of the project was the search logic. Once we had input from users interacting with our Google Maps plugin, the challenge was to search for pictures based on that information. The process took several weeks, and there was some serious coding involved instead of finding ready-made components.

How did you come to work with Deligence?

I am a one-man shop and initially looked for partners who could build this site as inexpensively as possible. I was put in touch with someone in the Los Angeles area who, after hearing about my project, decided it was outside his expertise. It was too much for him to handle as one person, but he had worked with Deligence’s team on a contract basis on previous projects involving website components. He recommended that I go to Deligence; they readily accepted the challenge and did a great job.

How much have you invested with Deligence?

The cost of their work has been between $20,000–$30,000 per year.

What is the status of this engagement?

I started working with Deligence approximately 2 years ago. The timeline was extended due to financing issues on my end. The collaboration is ongoing.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

The website has launched but I haven’t done an e-blast to my customer base. I am in the process of final testing and want to make sure that everything is perfect before promoting the site. I plan to focus on the San Antonio, Austin, Dallas, and Phoenix areas.

Deligence has done an outstanding job with the website, but its success will mainly be based on the effectiveness of my e-blast within the 4 markets for which I’m actively looking for commercial property imagery. The traffic will be a reflection of the activity and health of these areas.

The site is stable and functioning as specified. My feedback was constantly requested and I was asked to test the site and report any problems or recommendations.

How did Deligence perform from a project management standpoint?

I communicate non-stop with my contact on Deligence’s side during her time in the office. I couldn’t ask for better communication and everything has been done precisely to my specifications. Almost all of our communication is done via Skype.

What did you find most impressive about Deligence?

This is the first website development company I’ve had the pleasure of working with. I’m most impressed with Deligence’s willingness to communicate proactively and aggressively. I never had to wait more than a few minutes for a response to my questions. Communication is the most important aspect of this development — I feel like Deligence’s team is right in my office.

Are there any areas Deligence could improve?

Nothing comes to mind.

5.0

Overall Score

5.0 Scheduling

ON TIME / DEADLINES

5.0 Cost

Value / within estimates

5.0 Quality

Service & deliverables

5.0 NPS

Willing to refer

I’m already referring them to colleagues. On the FAQ section of my website, I’ve let everyone know that Deligence was responsible for building the site.

Web Development

Jun 15, 2017

the project

Outsourced Dev Support for Web Development Business

"They’re a great team and I can always contact them when I need to."

Web Development

$50,000 to $199,999

Mar. 2015 - Ongoing

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

$50,000 to $199,999

Mar. 2015 - Ongoing

Project summary:

Deligence Technologies provides ongoing development as an outsourced partner for a Joomla-based website. They specifically handle coding, bug fixing, and adding new features.

1-10 Employees

Geneva, Switzerland

Alex Lee

CEO, Storytelling Media

Verified

the reviewer

CEO, Storytelling Media

Alex Lee

Internet

1-10 Employees

Geneva, Switzerland

Phone Interview

A Clutch analyst personally interviewed this client over the phone.

Verified

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

the review

"They’re a great team and I can always contact them when I need to."

Jun 15, 2017

Feedback summary:

Deligence Technologies is a hardworking team, willing to work overtime and on weekends in order to solve issues while providing quality and value. Flexibility is their biggest strength, especially in adapting to a client’s time zone. There were no major issues or delays.

the review

Background
Challenge
Solution
Results
Ratings

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the CEO of Storytelling Media. We’re a website development company handling everything from design to marketing related to online work.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Deligence Technologies?

I needed a developer who could handle the excess work we were getting. There were also items outside of our skill set. As a CEO, I can put on as many hats as I need to, but there come times when this becomes too complicated. The website is based on Joomla and I needed people familiar with how everything is installed on this backend. This is where Deligence fell in.

SOLUTION

What was the scope of their involvement?

I use Deligence Technologies as an outsourced developer. I have 2 full-time developers and a project manager on their side.

We work with the World Health Organization (WHO), and our main project is TechNet-21.org, a social platform for people taking part in the cold-chain supply of vaccines. The website addresses the whole process, from reviewing prequalified WHO equipment, to offering users a forum and their own social network. Everyone has a profile and can send messages.

This is our only project with Deligence at the moment. I have a year’s contract with WHO with deliverables set out for each quarter. We try to add more features to the website and are going through a complete redesign at the moment. Deligence handles coding for me and I use another company for design. We mainly work in PHP, HTML, and CSS in terms of languages, as well as XLS specifically for one of the components.

I also needed someone specialized in open source systems. Deligence is in charge of developing new components and fixing bugs; I supervise everything and act as the middleman between the client and them. I control everything that goes on before the client sees it.

How did you come to work with Deligence Technologies?

I was already using a company for outsourcing and wasn’t happy with the quality of their work. I signed up to Upwork, Freelancer, or another similar site, and explained the project. Deligence stood out based on price and the work they had already done. I tested them on a couple of small tasks such as bug fixing and pages that I needed to have developed. I was satisfied with the quality of the work and chose to hire them. I’m now using 2 full-time developers and a part-time project manager in charge of tasks.

How much have you invested with Deligence Technologies?

The cost of their work for 2017 will probably be around $57,000–$60,000.

What is the status of this engagement?

I’ve worked with Deligence for at least 2 years, starting in 2014 or 2015. We started off with a monthly engagement using a single developer on an hourly basis.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

There are misunderstandings with any company, but on an overall basis, I haven’t had any issues with Deligence. If something goes wrong, they’re on it straight away. I’ve had times when we went through a process of working 7 days a week in order to fix issues, without charging me extra. When we’ve needed to make upgrades, Deligence proposed doing them over the weekend when there is more downtime.

They’re open and the quality of the work is very good. I couldn’t have continued working with the World Health Organization if Deligence’s standards weren’t high.

How did Deligence Technologies perform from a project management standpoint?

I manage the work through a Skype group featuring Deligence’s project manager and the 2 developers. We communicate on an hourly basis whenever anything needs to be done. We also use Teamwork.com as a project management system. It’s where I allow clients to input tasks and bugs. It’s a ticketing system which also tracks all the tasks we need to perform. Both the client and developers have complete freedom to make modifications. I don’t want to be the one holding things up by not passing on information, so the client can communicate directly with the developers if need be. Once tasks come in on the project manager’s Teamwork, we assign priorities to them based on which developers work on them.

The project manager manages all those tasks and answers any questions the developers may have. If he can’t answer something, he will come to me. I am the front for the client most of the time, making sure everything’s on schedule.

What did you find most impressive about Deligence Technologies?

The biggest quality that they have is flexibility. I haven’t found other companies who could be as flexible as Deligence for the same price.

They’re based in India and I’m based in Geneva. I needed a developer who could work on the same time zone as mine and have discussions with the client. Their team was definitely fine with this and split time without increasing prices, while the quality of the work remained just as good. The quality of the work and English level are also satisfactory.

Are there any areas Deligence Technologies could improve?

It can sometimes take their team a while to get into the mindset of the client and find out what they want. It can take a couple of emails for them to fully understand what I want, but not more than average.

5.0

Overall Score They’re a great team and I can always contact them when I need to.

5.0 Scheduling

ON TIME / DEADLINES

We haven’t had any delayed projects from what I can remember. If there were, it was because of a late change from the client’s side, not because of Deligence.

5.0 Cost

Value / within estimates

5.0 Quality

Service & deliverables

I have no reservations at all.

5.0 NPS

Willing to refer

I don’t want more competition to find out about Deligence, but I would definitely recommend them based on quality of work.

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Reviews

Reviews

the project

the reviewer

the review

Sep 28, 2019

the review

ON TIME / DEADLINES

Value / within estimates

Service & deliverables

Willing to refer

the project

the reviewer

the review

Jan 25, 2019

the review

ON TIME / DEADLINES

Value / within estimates

Service & deliverables

Willing to refer

the project

the reviewer

the review

Jan 09, 2019

the review

ON TIME / DEADLINES

Value / within estimates

Service & deliverables

Willing to refer

the project

the reviewer

the review

Oct 30, 2018

the review

ON TIME / DEADLINES

Value / within estimates

Service & deliverables

Willing to refer

the project

the reviewer

the review

Aug 15, 2017

the review

ON TIME / DEADLINES

Value / within estimates

Service & deliverables

Willing to refer

the project

the reviewer

the review

Jul 31, 2017

the review

ON TIME / DEADLINES