Deligence Technologies Pvt. Ltd.

Please describe your company and your position there.

I am the CTO at Ovavi. Our company has about 50 employees and we provide IT consulting in Europe.

For what projects/services did your company hire Deligence Technologies Pvt. Ltd.?

Our company works with Deligence for creating a specific mobile app for one of our clients. We do not have any in-house Flutter and Firebase engineers so we needed to outsource the development.

What were your goals for this project?

Our company works with Deligence for creating a specific mobile app for one of our clients. We do not have any in-house Flutter and Firebase engineers so we needed to outsource the development.

How did you select Deligence Technologies Pvt. Ltd.?

My team searched online for app flutter developers and we compiled a list of 4 companies. We contacted each company and narrowed it down to 2 after receiving their initial pitches. It was easy decision to select Deligence based on the quality of their final proposal and high experience of their team.

Describe the project in detail.

We had a series of discovery meetings to discuss the goal and target. In one week we received the first mockups. After defining the different user's stories Diligence come back to us with wireframes and concepts for our sections in the app. Including a solution for online and in-app payments.

What was the team composition?

We worked with a project manager "Jay" he was handling all requests. The team was composed of 2 frontend and 1 backend developers, as well as a QA resource working behind the scenes.

Can you share any outcomes from the project that demonstrate progress or success?

The app gets good reviews on app stores.

How effective was the workflow between your team and theirs?

Easy and excellent communication and provided real time updates.

What did you find most impressive about this company?

We worked with other agencies in the past but Diligence is a particularly collaborative and positive experience. I will certainly work with Deligence to execute new projects. the quality of the work and respect of the deadlines is the best about this company.

Are there any areas for improvement?

no

What was the scope of their involvement?

We’re in phase two of our project. We’ve done a lot of work with Deligence in developing new features and making substantial changes to the product. They’ve implemented substantial changes in the product, such as new architecture and a new UI. They also did microservices and added React and Node.js to the technologies that they use.

Deligence is also doing more marketing work as well, primarily Google advertising and SEO. They do a really good job creating content.

What is the team composition?

There have been a couple of changes, but they’ve all been good. Two people from the original six have since changed, but I’m super happy with them. In fact, I added another development resource. They also added testing resources, which has been really helpful.

How much have you invested with them?

Our total investment has since increased to $306,000, with $36,000 spent on marketing.

What evidence can you share that demonstrates the impact of the engagement? 

The number of users on our platform has grown a lot. Year to date, our user base is up by 72%.

How did Deligence perform from a project management standpoint?

Deligence tracks the results meticulously. Every month, we review spreadsheets on what’s working well and what isn’t working well, and then we make decisions on where to shift the budget.

What did you find most impressive about them?

We do monthly reviews, and it goes really well. Communication is great, and the work is thorough.

This review was published on Jan 9, 2019.

Co-Owner, Educational Gaming Platform

Education

Massachusetts

$50,000 to $199,999

Apr. 2018 - Ongoing

Project summary: 

Deligence Technologies Pvt. Ltd. has developed new functionalities for an existing platform. The team has designed a new UI framework and created graphic designs for the mobile-responsive site.

Feedback summary: 

The number of users doubled. The team ensures timely deliveries by putting in extra work hours and allocating additional R&D resources. They are efficient, stick to deadlines, and deliver on their promises. Expect competitive prices and compliance with project estimates.

BACKGROUND

Introduce your business and what you do there.

I co-own a gaming platform for the educational market. Our primary clients are schools and businesses.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Deligence Technologies Pvt. Ltd.?

We wanted to add functionalities to upgrade the application’s technologies, create additional games, and make the website more responsive.

SOLUTION

What was the scope of their involvement?

The team developed the frontend and backend—using .js, Meteor, Mongo, and Galaxy—on top of what we already had. They added support for iOS and Android devices to make the platform mobile-responsive. In addition to a new UI framework, the team created graphic designs for the color scheme, logo, and branding. They host the platform on AWS.

What is the team composition?

The team included one main point of contact and around six people working behind the scenes.

How did you come to work with Deligence Technologies Pvt. Ltd.?

The team responded to our posting on Upwork. They had more experience than the other vendors that contacted us; we also appreciated that they were more than a one-person shop. What’s more, the team had extensive skill sets for backend development and graphic design. We found that range of expertise more convenient for our needs. They also quoted a good price.

How much have you invested with them?

We’ve spent around $100,000.

What is the status of this engagement?

We started working together in April 2018 and the partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve doubled the number of users since last year as a result of the site’s new functionality.

How did Deligence Technologies Pvt. Ltd. perform from a project management standpoint?

The team uses GitHub to track the progress of the new features and capabilities for each release. Once the team categorizes each item, they move those deliverables into sandbox and test them before deploying each one. We track those stages daily.

What did you find most impressive about them?

The team gets a lot done because they are resourceful and responsive. I’ve worked with several good providers, but this team is at the very top of that list. They leverage R&D resources to solve any problem that arises; they’ll do the necessary research to figure it out.

Are there any areas they could improve?

No. We do a Skype call whenever there’s an issue. We’re happy with the partnership because the team resolves problems quickly.

Do you have any advice for potential customers?

For remote partnerships, clients need a clear project list and method to keep track of progress.

Star Ratings

Overall rating: 5

Quality: 5

Schedule: 5

Cost: 5

Willing to refer: 5

Please describe your company and your position there.

Ananas is an e-grocery app that delivers basic edible essentials to your doorstep. I work in Ananas as a Project Manager.

For what projects/services did your company hire Deligence Technologies Pvt. Ltd.?

The previous app we had was inefficient. We had to do a lot of manual work in order to make basic things. So we needed Delignce Tech to develop an app that is smart and we can depend on.

What were your goals for this project?

We hired Deligence Tech because we needed to develop a strong ,reliable, efficient and scalable app and we thought that they are a good fit for this.

How did you select Deligence Technologies Pvt. Ltd.?

We needed a native app because we thought that that native apps only can be specific to our need, so we found that Deligence Tech can do hybrid apps and this type is much less in cost and will provide 85% if not more of the advantages of the native, and the feedback we read about them was very promising.

Describe the project in detail.

We created user stories explaining every single detail of the app. They worked on the frontend only (the app), we had other team do for us the backend.

However when we had backend problems they fixed all the issues for us so I think in later projects we can ask them to do both frontend and backend.

What was the team composition?

I was communicating with developer directly and this was very good for us because in some corporations like our backend team we speak with their project manager and this project manager select part of what we need and shares it with the developer and then we receive 60% of what we need.

In this case we always received 90% to begin with then with small fixes we reach 100%.

Can you share any outcomes from the project that demonstrate progress or success?

We couldn't grow with the old app we had, after we released the new app we made growth 200% with new app. Check the link here: Android: https://play.google.com/store/apps/details?id=com.ananas.go Apple: https://apps.apple.com/us/app/ananas-%D8%A3%D9%86%D8%A7%D9%86%D8%A7%D8%B...

How effective was the workflow between your team and theirs?

This was a bit tricky because we had another team for backend so we couldn't mange having all of them in one platform however, the communication with Deligence Tech directly was smooth and easy.

What did you find most impressive about this company?

They understood me! When I worked with developers I face an issue of stupidity "no offense" when I say what we need as a feature or as a fix needs to be said to the developers in many different ways, but with Deligence Tech I didn't experience this at all, it was actually the opposite.

Whatever we asked them to do, they did exactly. Sometimes they advice for better solutions and we went with their solutions and they were even better.

Are there any areas for improvement?

I would say, if they can improve the communication in this specific part: When we ask for a feature or a fix, sometimes the existing users get affected by this fix until the update is released.

Sometimes we didn't know that this will happen and the team didn't notify us. It was not disastrous but if we have to know this everytime if it will happen because it might change some of our decisions.

But again most of the times they notified us. Other than this overall I was really happy working with them.

Please describe your company and your position there.

I have several roles. Chiefly I am responsible for patient acquisition, through Internet marketing and patient management, and the tools necessary to accomplish that goal.

For what projects/services did your company hire Deligence Technologies Pvt. Ltd., and what were your goals?

To develop a new online evaluation for patients interested in receiving the company's services.

How did you select Deligence Technologies Pvt. Ltd. and what were the deciding factors?

Contacted by Deligence during my search for a developer.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The initial product design was developed by me and sent to Deligence. Deligence developed the project plan. Deligence took the lead on some GUI design in later add-ons. Iterative feedback and consequential development led to a good outcome.

How many people from the vendor's team worked with you, and what were their positions?

Two developers and one manager worked directly with me.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are pleased with the final product. Occasional maintenance still required and they are responsive.

Describe their project management style, including communication tools and timelines.

Weekly updates. Phone and emails were the primary source of communication. It was somewhat informal, but I like that. It saves time.

What did you find most impressive or unique about this company?

I like the direct communication with the project manager. Being a former developer myself, I could speak IT without fear of being misunderstood.

Are there any areas for improvement or something they could have done differently?

We should have started the test server earlier and closer checks by the developer would have led to fewer errors.

Please describe your company and your position there.

I have founded a startup project. a webisite that meets demand and supply in service in elderly healthcare.

For what projects/services did your company hire Deligence Technologies Pvt. Ltd., and what were your goals?

I have asked to Deligience to help me and my developers adding new features in my project, developed with Django framework.

How did you select Deligence Technologies Pvt. Ltd. and what were the deciding factors?

I have seen Deligence projects in their webisite, they have already worked developing webapp in heathcare. After that I contacted them and deciding factors was their professional approach.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

For every steps we had a kick-off meeting to discuss our goals and objectives. in same cases we discussed about features to add and in other cases starting from a desing mockup we discussed how to implement it.

How many people from the vendor's team worked with you, and what were their positions?

I worked with owner, a project manager and a developer.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since it's a new project it's not easy to measure improvements done. anyway, Deligience worked to improve usability and SEO features. In both cases, their job has improved the performance of the website.

Describe their project management style, including communication tools and timelines.

We used Odoo to manage tasks. email and skype to communicate

What did you find most impressive or unique about this company?

Their professionalism to achieve very difficult steps in a short period impressed us the most.

Are there any areas for improvement or something they could have done differently?

I don't know what suggest them

Please describe your company and your position there.

Founded in 2015 by me, we are a multifaceted company offering everything from mechanical repair services (ie. automotive and small engine maintenance and repair) to aviation consulting, brokering, and airport diagram searches.

For what projects/services did your company hire Deligence Technologies Pvt. Ltd.?

Web development, troubleshooting and repairing various website problems, Joomla application (and custom builds) recommendations.

What were your goals for this project?

Our goal was to have a go-to resource for website troubleshooting, repair, building, and application suggestions.

How did you select this vendor?

The owner of Diligence approached me on a Joomla forum in reply to my post asking for someone in his capacity.

Describe the project and the services they provided in detail.

They provide these services: Web development, troubleshooting and repairing various website problems, Joomla application (and custom builds) recommendations.

What was the team composition?

The team is just me.

Can you share any information that demonstrates the impact that this project has had on your business?

I had a major problem with the website. The problem was so bad, it made the website completely non-functional. Sanjay (the founder of Diligence) estimated 80 hours of labor to fix it. He fixed it in under 70 hours, and the website works flawlessly!

How was project management arranged and how effective was it?

As usual, his project management skills with the various tasks I've hired him for, is phenomenal. Absolutely no complaints.

What did you find most impressive about this company?

Their customer service is superb and the quality of their work is phenomenal. Deligence Technologies Pvt. Ltd.'s time to complete jobs is great, price is unbeatable.

Are there any areas for improvement?

Not than I can think of.

Please describe your company and your position there.

I own a travel website for large families that was established in 2008. Our large database features over 7,500 hotels that sleep large groups like families with several children in one room.

For what projects/services did your company hire Deligence Technologies Pvt. Ltd.?

I realized long ago as my business grew and became more complicated, that I didn't have the time or skills to keep Joomla and JReviews updated by myself. I hired Deligence Technologies Pvt. Ltd. to help me maintain these site requirements.

What were your goals for this project?

Deligence Technologies Pvt. Ltd. was tasked with making the updates and page load speeds faster. 

How did you select this vendor?

We’ve worked together for the last five years. I consider them part of my website team, and know I can count on them for fast, high-quality work. They are quick to answer all of my questions and suggest improvements.

Describe the project and the services they provided in detail.

Deligence Technologies Pvt. Ltd. helped me update my site to the latest versions of Joomla and JReviews. They also assisted with incorporating TrustYou reviews into the platform.

Can you share any information that demonstrates the impact that this project has had on your business?

Working with Deligence Technologies Pvt. Ltd. allows me to spend my time on other aspects of the business. The latest efforts have helped decrease the bounce rate, as well. Further, they were able to significantly enhance the page load speed. Compared to before the update, the desktop site’s Google page load speed score jumped from about 30 into the 100's. On mobile, the speed improved from 7 to 72.

How was project management arranged and how effective was it?

Deligence Technologies Pvt. Ltd. completed all their tasks well within the expected time frame.

What did you find most impressive about this company?

The amount of contact they maintain is impressive. I know they will answer all my questions, and fast. They also make sure I'm fully happy before they consider the job to be complete.

Are there any areas for improvement?

I can't think of anything they can improve on.

Introduce your business and what you do there.

I’m the owner and founder of Nitro Web Productions. I work by myself, offering digital marketing services to clients in the automotive industry.

What challenge were you trying to address with Deligence Technologies Pvt. Ltd.?

I had already built a car auction app, but I wanted to redevelop the system with new technology.

What was the scope of their involvement?

Deligence Technologies Pvt. Ltd. recreated the original auction app using the Flutter software development kit (SDK). They built out iOS and Android versions that offered the same functionalities as the legacy system but with more speed. The app helps users find public car auctions in the US. It lists events by state and provides tips and advice to help users prepare for auctions. We’ve completed the main project, but they’re still providing support and updates as necessary.

What is the team composition?

Initially, I spoke with Sanjay (CEO, Deligence Technologies Pvt. Ltd.), but Amit (Project Manager, Deligence Technologies Pvt. Ltd.) handled the bulk of the project.

How did you come to work with Deligence Technologies Pvt. Ltd.?

I searched for vendors on Upwork. Deligence Technologies Pvt. Ltd. had great reviews and proven experience using the Flutter SDK.

How much have you invested with them?

So far, I’ve spent about $13,000.

What is the status of this engagement?

We started the project in September 2018, and it’s an ongoing partnership. We launched the apps in October, but they continue to support the platforms.

What evidence can you share that demonstrates the impact of the engagement?

This is the first time I’ve worked with a remote developer, so I was a bit nervous at the start of the project. Soon into the partnership, my concerns disappeared. The delivered app is precisely what I wanted. Its design replicates the legacy system, but the backend Flutter framework is more stable and dynamic. Overall, I’m very happy with the experience—it was a rewarding investment.

How did Deligence Technologies Pvt. Ltd. perform from a project management standpoint?

We didn’t have any problems. I mainly communicated with their team through the Upwork messenger, emails, and phone calls. They were very responsive during the business week, always informing me about any updates or changes they were working on. We’re in similar time zones, so getting in touch with them was never a problem.

What did you find most impressive about them?

I don’t have much experience in working with remote developers, but I was really impressed by how quickly Deligence Technologies Pvt. Ltd. was able to start on my project. I didn’t have to wait at all; they immediately got to work.

Are there any areas they could improve?

No, they’ve been pretty good. If anything, they could offer additional work hours.

Introduce your business and what you do there. 

I am a director at Bit Informatics Private Limited. The company is a medical Informatics company specializing in a software for the medical industry. 

What challenge were you trying to address with Deligence? 

We wanted to develop a web-based medical image exchange portal in meteor. Traditionally after acquisition, medical images were printed on film. With digitalization of medical image transfer, the medical images are shared over the internet to electronic devices (PCs, tablets, and mobile devices) of referring doctors and patients instead of printing on film. 

This transformation leads to a more cost effective and environmentally friendly way of distributing medical images. In addition, it gives radiologists and physicians access to Computer Aided Detection tools thus improving overall diagnosis. 

What was the scope of their involvement? 

Deligence developed a web application that acts as a secure juncture for the exchange of medical images and their associated reports between users (hospitals, doctors, patients). 

At some point during the development of the web app, we had a challenge figuring out how to upload the medical images from a local server to the live web application. Deligence was able to innovatively overcome this challenge. 

How did you come to work with Deligence?

I found Deligence on a freelancer site called Upwork. I was looking for a meteor developer with the best reviews from previous customers. When I checked Deligence's portfolio, I was impressed with it. 

How much have you invested with them?

The average annual investment has been $12,000.

What is the status of this engagement? 

We began working with them in January of 2017 and the collaboration is still ongoing.

What evidence can you share that demonstrates the impact of the engagement?

Generally, there is a shortage of reporting radiologists in my country. The web app has allowed for the centralization of reporting for hospitals such that an off site radiologist(s) receives images on the app and reports on them. Apart from that, the web app has resulted in a cost effective and environmentally friendly way of sharing medical images between health professionals. 

How did Deligence perform from a project management standpoint?

They performed very well. We have used email, skype, and Whatsapp to communicate. 

What did you find most impressive about them?

I have found Deligence to be honest in the way they do business. They always meet deadlines and provide free consultation. This has not always been the case with previous suppliers. Additionally, they place a lot of emphasis on developing high-quality products. 

Are there any areas they could improve?

I have no complaints so far. 

Introduce your business and what you do there.

I’m a product marketing director with a software development company.

What challenge were you trying to address with Deligence?

When I joined the company three years ago, we had a very low online presence. We had no immediate need to do directed campaigns or cold calling, but we needed to do base time marketing, establish a presence, and make our name known across the industry.

What was the scope of their involvement?

They’re basically responsible for updating our social media and user flow on our web and social media platforms. They do regular blog and social media posts with intent of driving and improving our search engine optimization or ranking within the search engines. We had very poor results before we engaged and that has had a tremendously positive development that would last a couple of years.

Our target market is global, and our keyword research has been collaborative. We started by creating a list and getting their feedback. Over time, we've developed a list and extended it to multiple languages starting in English and then added a few more languages as we went along. They have also integrated the same keyword list into the articles and posts on our website to help improve results. So, in addition to social media, they have also helped with site’s content.   

On the development side, they’ve given us support on the system we use for publishing. We give them specific development assignments or general tasks that require their technical know-how, which we don’t have in-house. In contrast to the SEO, which involves a regular, recurring contract for a period of time, this is a side assignment and more on a per-case basis.  

How did you come to work with Deligence?

We found them online, through a forum, and they were quick to reply and engage. We originally reached out to them for technical support on our online publishing system, and it later developed into an SEO contract. We saw the benefit of having the same company doing SEO and our website maintenance, because they already had the know-how, the logins, and all of the other requirements.

How much have you invested with them?

We have invested around $45,000.

What is the status of this engagement?

We started working with them in January 2015 and the engagement is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

We have gone from hits within the hundreds of our keywords to within the top 10 of all of our 25 defined keywords. We have doubled the traffic to our website over that time period, and we have quadrupled the number of contracts via the website. Whether or not that is a direct consequence of their work or not, I don’t know, but these are the results during the time we have worked with Deligence.  

How did Deligence perform from a project management standpoint?

They are professional, on time, courteous, and easy to work with. We have communicated primarily over email. We have also used Skype and a couple of conference calls. We mainly talk on an as-needed basis, but we also have quarterly check-ins, and they send regular updates.

What did you find most impressive about them?

The combination of skill sets. Their technical skills, along with the SEO marketing skills makes them a bit more unique than others I’ve worked with.  

Are there any areas they could improve?

It would have worked better if they had native English speakers on their staff. They're not native English speakers and some of the content was not good enough quality language-wise. We also needed a multi-language company. They never claimed to be one. We asked them to do French and German, but that did not work out.