What evidence can you share that demonstrates the impact of the engagement?
Our business revolves around this app so we’re quite appreciative of their work. The reaction to the app’s design has been very positive. We have only one direct competitor here in the US. When we were looking for investors, we were told by a big firm that our app was smoother, more modern, and much less glitchy than that of our competitor. We're very proud of that and give kudos to DeepInspire.
Other partners have commented on how nice the app is in terms of its smooth, flawless transactions. It’s obviously important that the customers like it and they do. However, it’s really nice to hear from other developers that the technical side is really good. I don't think anyone could have developed anything better.
How did DeepInspire perform from a project management standpoint?
Their team was excellent and the project management was top notch. They communicated all of the time. We had a phone call every week during development. DeepInspire asked great questions that I didn't even think about. They really thought about exactly how the customer would use the app. They came up with the idea of putting in a Q&A section to help overcome issues when the customer experienced problems.
What did you find most impressive about them?
DeepInspire had the ability to understand our concept at a deep level. They helped us figure out all aspects so that the end user wouldn’t have any problems using the product. I can say so many good things about them. We're just so pleased with this company.
Are there any areas they could improve?
No, there's nothing I can think of. I wish they were local so we could meet in person, but we did video calls and Google Hangouts that made it feel like they're right there in the room. They’re good, honest people and I trust them wholeheartedly.
Do you have any advice for potential customers?
Articulate exactly what you want and how you intend to use the product. They couldn’t have developed such a great product without us being forthright with them from the beginning. Share all of the details of your project up front so that DeepInspire can make good decisions in the development stages.