We Are Digital Innovators & Builders

Daylight is a full-service interactive and design studio. Founded in 2002, we specialize in helping companies develop and create a Web presence that covers all aspects of the digital marketing functions: including brand storytelling, business development, e-commerce, learning management, product education, social media, and e-mail marketing.

 
$25,000+
 
$150 - $199 / hr
 
10 - 49
 Founded
2002
Show all +
Portland, OR
headquarters
  • 1001 SE Water Ave Suite 460
    Portland, OR 97214
    United States

Portfolio

Key clients: 
Ste. Michelle Wine Estates, Rogue Disposal & Recycling, Dakine, Visit McMinnville, Trinchero Family Estates, Stanley Black & Decker, Jackson Family Wines, Carbon Solutions Group, Meadow Outdoor Advertising

Argyle Winery

After unveiling an elegant new brand, Argyle needed a digital partner to redesign their website and bring it to life. The result is a fully responsive e-commerce site that not only matched the refreshed brand and was custom-built for their unique content needs but delivers an improved shopping experience.Read More >

JVR Spirits

What do you get when you mix honey, spices and spirits in a family recipe descended from 16th-century Europe? Krupnik is the answer, and JVR Spirits is the craft maker bringing this golden liqueur to the table in the 21st century.Read More >

Evanta

After exhausting what was possible by modifying third party learning management systems, Evanta approached Daylight to create a highly customized platform for their Professional Develop Academy that bridged the gap between desktop use and learning on the go.


Read More >

Rogue Waste, Inc.

Rogue Waste prizes their innovative, customer-centric approach—but their outdated website didn’t reflect those values. In Daylight, they found a strategic partner to elevate their brand, improve their operations, and capitalize on business opportunities.


Read More >

Carbon Solutions Group

Solar energy is the future, so why should Solar Renewable Energy Certificates (SRECs) be stuck in the past? To streamline a highly complex set of procedures and achieve predictable, error-free results, SREC trading firm Carbon Solutions Group harnessed the power of Daylight.


Read More >

Reviews

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Web Dev & Marketing Materials for Disposal & Recycling Co

"Daylight Studio wanted to engage with us, understand what our goals were, and help us grow and showcase our brand."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
July 2018 - Ongoing
Project summary: 

They designed and developed brochures, event displays, and two websites for a disposal company. Site deliverables included home and service pages, dropdown menus, and a calendar feature. Maintenance is ongoing.

The Reviewer
 
51 - 200 Employees
 
Sherwood, Oregon
Kristin Leichner
President & Co-Owner, Pride Disposal Company
 
Verified
The Review
Feedback summary: 

Customers enjoy the new sites, which internal stakeholders praise for being user-friendly and sustainable. Engaging and goal-oriented, Daylight Studio strives to create brand awareness. They facilitate a smooth and effortless partnership by communicating well and delivering on time.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the president and co-owner of Pride Disposal & Recycling, and we have two companies. The first is a franchised garbage and recycling collection company that picks up garbage and recycling from residents, businesses, and industries. The second is Pride Recycling, for which we have a mobile shredding truck and a transfer station to reload and process garbage and recycling.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Daylight Studio?

We hired them to redo two of our websites; one is pridedisposal.com, and the other is prideshred.com. We also needed them to redesign some of our marketing materials.

SOLUTION

What was the scope of their involvement?

Daylight Studio developed two websites from scratch. They repurposed some of the content from our old websites, but from design and functionality perspectives, Daylight Studio completely redid the sites.  They built out standard features, such as a home page, dropdown menus, and specific pages to the different services that we provide.

They also built out and implemented a calendar lookup feature that had been on our previous site and which allows customers to put in basic information about their account to find their collection schedule. One of the more unique components that Daylight Studio built is a system that enables us to upload CSC files from our customer database to the website. Based on that information and those tables, customers can find out what route they’re assigned to and what their collection schedule is.

They also designed and configured brochures and a three-panel display that we use at community events.

How did you come to work with Daylight Studio?

We’re part of a trade association with other garbage and recycling companies, and I spoke to another company representative at one of the meetings. I mentioned we had been thinking about doing this website project for a while, and they were working on a similar one. They had already met with a couple of companies, including Daylight Studio. My team reached out to those companies. Based on our initial meeting and their proposal, we chose Daylight Studio.

How much have you invested with them?

My company has spent between $80,000–$90,000.

What is the status of this engagement?

We started working on this project in July 2018, and our partnership is ongoing. Daylight Studio completed the main projects, including the websites and brochures, and they continue to provide maintenance. We’ve discussed doing other projects in the future.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

I don’t have any statistical evidence. Anecdotally, we’ve gotten a lot of positive feedback on both the websites and the brochures. People internally and externally love the new websites; they’re much more user-friendly. I think that the sites will be sustainable for quite a while, even considering how fast things change with technology.

How did Daylight Studio perform from a project management standpoint?

Daylight Studio is easy to work with. They’re good at staying on timelines, communicating, and helping my team through the process as needed.

What did you find most impressive about them?

Daylight Studio wanted to engage with us, understand what our goals were, and help us grow and showcase our brand. They wanted to understand who we were and then be able to better communicate that to the outside world based on what they put together for us.

Are there any areas they could improve?

I can't think of anything that didn't go well or that I would have liked to see go a different way.

Do you have any advice for potential customers?

Use your company’s strengths, and then let Daylight Studio use their strengths. For example, as the experts on our content, I felt it was important that we be the ones that helped write it, but then also take their feedback from an outside perspective as well. They advised us on what was industry speak versus how they recommended we present it on the site, and it was a good partnership. Make sure you’re doing things on your side of the partnership that make sense for you to do, and vice versa.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Daylight Studio dealt with us during a busy time, and they did a good job of keeping to their schedule while gently urging me to keep up.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    Everybody loves the new websites.
  • 5.0 NPS
    Willing to refer

Web Development for Winery

“Daylight Studio’s work allowed us to exceed all of the goals we set.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
May 2017 - Ongoing
Project summary: 

Daylight Studio redesigned a website for a winery, focusing on the brand story and sales page. Their team added features to drive consumers through the site, creating a more dynamic experience for users.

The Reviewer
 
11-50 Employees
 
Portland, Oregon
Tanya Zumach
Digital Strategy Manager, Argyle Winery
 
Verified
The Review
Feedback summary: 

The new site has exceeded expectations, increasing sales and traffic. Daylight Studio’s organized team delivered creative solutions that improved the look and feel of the website. The team’s excellent management facilitated a smooth process that led to more work for Daylight Studio.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the digital strategy manager for Argyle Winery. We carry a variety of white and red wines, but we are most known for our sparkling wine.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Daylight Studio?

We needed to do a complete redesign of our website. E-commerce presents for about 15% of our total income for consumer sales, which is high for the industry, so it was important that we have a platform for our club members and customers to purchase our wines on. The online store portion of our website was originally hosted on an industry-specific e-commerce system.

As a 30-year-old winery, we have a rich brand story. Our team wanted to bring some pieces of this to our site experience instead of relying on an about page. We also wanted the ability to update our site by ourselves, without relying on outside help.

SOLUTION

What was the scope of their involvement?

Our engagement with Daylight Studios began with a strategy session about the customer journey and discussing new ways to engage with users and increase loyalty. They completely redesigned our website, focusing on online sales and our brand story. Their team integrated our online store into the WordPress platform and created features for the home page that call attention to various special offers. 

The Daylight Studio team also designed a modular content system to show off our story. These items pop up throughout the site, driving users towards elements of our history to provide a richer experience of the site and make it feel less static. Their team gave us the ability to make updates to the website. When we changed our e-commerce system last year, we hired them to do the development backend and rebuild our store on that system. 

What is the team composition?

We had a core team of four people that we worked with, including Anna (Director of Accounts, Daylight Studio), Tyler (Senior Designer, Daylight Studio), and various other people on the development side. 

How did you come to work with Daylight Studio?

Daylight Studio was referred to us by one of our design partners. We went through a whole RFP process and did research on different firms, but ultimately chose Daylight Studio.

How much have you invested with them?

We have invested about $80,000. 

What is the status of this engagement?

Our ongoing relationship with Daylight Studio began in May 2017. The website launched in October 2017, but they continue to do maintenance work for us. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Their work met important KPIs for the website. We have seen an increase in sales, traffic, and conversions. Daylight Studio’s work allowed us to exceed all of the goals we set. Their team came up with innovative ways to think about the development of the site.

How did Daylight Studio perform from a project management standpoint?

Their team was excellent. My standards are high, considering I used to be a project manager at a web development firm. Daylight Studio’s team is among the best I’ve worked with. They were clear with planning and budgeting, keeping things on track.

What did you find most impressive about them?

I’ve worked with a lot of developers, and Daylight Studio’s project management set them apart. They had excellent insight into UX design, and the site creatively met our objectives. The website is built in an elegant way that gives us flexibility. Two years later, we still haven’t had any serious issues with the site. 

Are there any areas they could improve?

I received some internal pushback on the cost, but it’s definitely an investment. Daylight Studio’s price is completely fair; customers get what they pay for

Do you have any advice for potential customers?

It’s important to be clear about your objectives and priorities for the site. We were pretty hands-off but also really clear about our need for the modular content strategy. Daylight Studio really nailed it on the first try.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Design and Development for Bed and Breakfast Non-Profit

"The level of service exhibited by Daylight Studio is higher than any I’ve experienced."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
June 2017 - Ongoing
Project summary: 

Daylight Studio created a WordPress directory website from scratch that serves both members and consumers needs. The team integrated content, assisted with SEO, and continues to provide maintenance support.

The Reviewer
 
11-50 Employees
 
Sacramento, California
Jenn Iliff
Marketing Technology Manager, California Hotel & Lodging Association
 
Verified
The Review
Feedback summary: 

The new website is more user-friendly, encouraging members to make updates and driving more traffic to the platform. Daylight Studio continues to support and update the WordPress platform, and their team has proven to be receptive, accommodating, and demonstrate a willingness to go above and beyond.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the marketing technology manager for the California Association of Boutique and Breakfast Inns. We’re a non-profit organization that promotes bed and breakfast inns and small independent hotels to travelers looking for somewhere to stay. I run the membership program for our web database as well as any marketing campaigns directed at the public.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Daylight Studio?

We were looking to redesign and develop our directory website. This included creating an admin-side login, making our website more user-friendly for both inns to update their own listings and for consumers who were looking to find an inn. 

SOLUTION

What was the scope of their involvement?

Daylight Studio managed all of the development for our website, while also making sure it was mobile-friendly. They helped us switch from a PHP website managed by Dreamweaver to a WordPress site, which they built from scratch. This included performing front- and backend work on Wordpress as well as managing plug-ins and helping with SEO, internet marketing, and event tracking. They also incorporated our blog into the website, where previously it was hosted on a separate platform.

What is the team composition?

I directly interacted with three team members, including Shawn (CEO, Daylight Studio). There was also a team of developers involved who I was not in direct contact with. Daylight Studio collaborated with our contract graphic designer for the design portion of the project. 

How did you come to work with Daylight Studio?

Our graphic designer had a relationship with them from previous projects and felt that they would be a good fit. After we reached out to them, they submitted a proposal. Daylight Studio turned out to be the best option.

How much have you invested with them?

In total, we've spent close to $45,000. This includes the initial $35,000 for the development of the website as well as $1,500 quarterly for maintenance.

What is the status of this engagement?

We began the project in June 2017. While development has wrapped up, we continue to run a maintenance contract with them now to address any issues or make any updates to the website. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Our members are much more willing to go into our site to make updates and changes. Through the changes they made to our blog, we now see a significant amount of traffic being driven to our website. The platform is now more usable and looks better for our users.

How did Daylight Studio perform from a project management standpoint?

Daylight Studios is excellent; their team went above and beyond our expectations. They're always willing to jump on a phone call with us. 

What did you find most impressive about them?

The level of service exhibited by Daylight Studio is higher than any I’ve experienced. They are incredibly responsive and flexible, making them easy to work with. I’ve had a great experience with every person I have communicated on their team.

Are there any areas they could improve?

We haven't been disappointed with anything they've produced, so we're incredibly happy.

Do you have any advice for potential customers?

Daylight Studio conducts a discovery call when they make a proposal to figure out the extent of projects and how everyone would work together. I found this call to be beneficial to both parties and recommend using it to figure out how they operate as well. It was helpful to find out what their expectations were of us and what our role would be.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    The project was only late by one week and it was not due to anything on their end.
  • 4.0 Cost
    Value / within estimates
    Their services come at premium prices, but the relationship they provide is worth spending a little bit more.
  • 5.0 Quality
    Service & deliverables
    They always come back to us with a solution. If it is not the right fit are able to come up with another..
  • 5.0 NPS
    Willing to refer
    I would highly recommend them.

Web Maintenance for Call Analytics Company

"Their team's creative-thinking and problem-solving abilities are impressive."

Quality: 
4.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Jan. 2018 - Ongoing
Project summary: 

Daylight Studio redesigned a website to augment mobile and online UX. Developing several features, including lead generation magnets, the team now maintains the site’s front- and backend.

The Reviewer
 
201-500 Employees
 
Seattle, Washington
Adam Hutchinson
Digital Marketing Manager, Marchex
 
Verified
The Review
Feedback summary: 

Tripling the conversion rate on the website, Daylight Studio’s efforts have positively impacted revenue. They developed a depth of understanding, which informed efficient and proactive recommendations for improvements. Their commitment to results makes them a valuable, long-term partner.

 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the digital marketing manager at Marchex. We’re a call and conversation analytics company that helps companies drive more calls, understand what happens on those calls, and convert more of those callers into customers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Daylight Studio?

We’re a fast-moving team and needed another pair of hands to support new conversion rate optimization projects and website updates.

SOLUTION

What was the scope of their involvement?

Daylight Studio tackled several projects for us. First, they performed an audit and made recommendations to improve the website's accessibility. Their team optimized our website for mobile experience, redesigning the layout to streamline UX across the platform and highlighting our demo request experience.

Their team formatted consistency across the website, integrating several features. They’ve mainly focused on new lead generation magnets to help capture new customers. For example, Daylight Studios created an interactive quiz module from scratch, which visitors can use to find solutions they’re interested in. We use it across the platform as a primary lead generator.

They have also worked on ROI calculators and featured assets callouts. Their team helps maintain our backend on Pantheon as well as our frontend on WordPress. To enable our team to make their own updates, Daylight Studio is streamlining processes on WordPress.

How did you come to work with Daylight Studio?

A colleague recommended Daylight Studio. We originally hired them for a six-month retainer project. After being pleased with their work, we renewed the contract and have continued to do so.

How much have you invested with them?

We’ve spent more than $200,000 over the course of our work together.

What is the status of this engagement?

We first partnered in January 2018, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Since working with Daylight Studio, we’ve actually seen our website conversion rate triple. The work that they’ve implemented has had a tangible impact on revenue. Their team has consistently met or exceeded the delivery of new projects across the board.

How did Daylight Studio perform from a project management standpoint?

We get almost daily updates on where we are in projects. Daylight Studio has been proactive with suggestions or recommendations, making them feel like an extension of our team. They’ve been open and honest about project scopes so that they’re always staying within timeframes. Their team communicates quickly and clearly.

What did you find most impressive about them?

Their team’s creative-thinking and problem-solving abilities are impressive. Rather than just execute a project within our set requirements, Daylight Studio is willing to take the time to understand our goals and find the best solution to tackle them. They don’t hesitate to provide suggestions to improve our vision, which shows they care about our brand as much as we do.

Are there any areas they could improve?

It would be great to have more visibility into the timeline of deliverables. We could’ve used more communication about how long a project is going to take.

Do you have any advice for potential customers?

Know your goals at the beginning of the project, but be open-minded and trust their expertise.

5.0
Overall Score I really trust them.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    They've met or exceeded timelines across the board, but I would love more granularity on specific deliverables
  • 5.0 Cost
    Value / within estimates
    It's well worth the price.
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I've already recommended them.

Database Development for Ad Sales Company

"Everyone in the office has benefited from this project. It has changed everything."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Dec. 2014 - Ongoing
Project summary: 

Daylight Studios developed a custom database from scratch to manage inventory, leases, customers, billing, and processes. The system helps to keep track of important details and generates dynamic reports.

The Reviewer
 
1-10 Employees
 
Portland, Oregon
Jeani Hodgen
Production Manager, Meadow Outdoor Advertising
 
Verified
The Review
Feedback summary: 

Daylight Studios successfully created the solutions to many needs, saving the company many hours of work per week and adding organization and efficiency for all staff. The team offers responsive support, transparent project management, and strong technical expertise coupled with a desire to learn.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the production manager at Meadow Outdoor Advertising, an ad sales company. We specialize in billboards. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Daylight Studio?

We needed a database to manage our inventory, leases, customers, billing, and the processes of creating and ordering artwork and installing the designs on our billboards. We couldn’t find any existing software that was close to what we needed. We needed somebody to create it for us.

SOLUTION

What was the scope of their involvement?

We needed to transfer all of the information we had from a different program into the database. It took a long time to do that because we needed the history of all of our invoicing. 

With the new system, our lease specialists check on the leases that we pay monthly, quarterly, semi-annually, and yearly. The system needed to indicate when they were paid and move the date forward. For a yearly lease, it would move the date to pay the next time ahead so that it would always be up to date. It was fantastic because our lease specialists could create a lease change request. They would send it to our general manager for approval. Once it was approved, all the changes were automatically put in the database, and nobody had to do anything.

In addition, if something needed to be paid or addressed, a change request would be emailed to the person that would either make a payment or complete a task manually. 

We have leases that have special deals in the system. For instance, we can’t have a competitor on the billboard that’s on their property. Messages like these had to be communicated to the other departments. When we created a contract, these details needed to show on the right-hand side. We have some billboards that have top mounted lights. Extensions cannot be put on top mounts because they might run into the light. There are many tiny details that we need to keep track of about each of our locations. Also, if we need to schedule work to be done the next time that a seller is in the area, then we put that information in, and the system sets up a reminder. We can create work orders in the database, and the database pulls all the information from the location and also the customer on the location. It will pull the picture of the location and what it looks like. For instance, with the work orders we have for installs, we show the last install picture and then the picture for the install that is pending. When we input the customer, if they need both an approach shot and a close-up shot, we can toggle back and forth. It’s amazing.

A report is sent to our salespeople every morning that says what was sent to print, what was shipped back to us, the approximate install date, and when it was installed.

What is the team composition? 

I work with David (Principal & Senior Developer, Daylight Studio).

How did you come to work with Daylight Studio?

After contacting a few other agencies, we asked Daylight Studio. They did such a great job for us on our website, and they were up for the challenge. David had not done anything this extensive before, but he was able to give us great advice.

What is the status of this engagement?

We started working together in December 2014 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We have great dynamic reports. It’s revolutionized our office, and everyone is delighted with it. It has saved us a tremendous amount of time; it’s saved us at least 80 hours a week. Everyone in the office has benefited from this project. It has changed everything.

How did Daylight Studio perform from a project management standpoint?

Project management was excellent. David came up with great solutions and was exceptionally helpful. He responded quickly to our needs. When we first started using it, we needed a few tweaks, and he responded within a couple of hours. He was always there for us. He always kept us informed on what he was working on and what he completed. He came out once a week to talk to us about it or help out with issues. He was especially hands-on.

What did you find most impressive about them?

They were willing to take us on. They’re exceedingly knowledgeable in what they’re doing, and they’re intuitive. David was able to offer advice and solutions, and he also made sure he understood what we needed. He did a lot of research on billboards, and he asked questions about our industry, which gave him a better understanding of what we needed.

Are there any areas they could improve?

No, they’re awesome. I can’t think of a thing they need to improve on. 

Do you have any advice for potential customers?

Have a firm idea of what you want. Identify what your goals are and how you want the end product structured.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
    The amount of money we paid was worth it because of the amount of time it saved.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    We would praise them to the world. They have helped us tremendously.

Branding & Web Dev for Boutique Investment Banking Firm

"The team is brilliant and well-informed, and they’re deep in terms of their talent pool."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Aug. 2015 - Ongoing
Project summary: 

Daylight Studio built a new website and created a logo for a small investment firm. The team developed the site from scratch and delivered a variety of additional designs and branding materials.

The Reviewer
 
1-10 Employees
 
Portland, Oregon
Liz Duffett
SVP, Orca Capital Inc.
 
Verified
The Review
Feedback summary: 

The site is beautifully designed and easy to use, and Daylight Studio’s branding efforts have fostered an uplift in both reputation and image. The team distinguished themselves with their ability to couple an efficient approach with a comprehensive understanding of the requirements of the project.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there. 

We're a small, boutique investment banking firm in Portland, Oregon that focuses on mergers and acquisitions. We source capital all over the world while meeting the needs of our local clientele. One of our goals is to help local companies get themselves sold anywhere in the world. My role in the company is that of senior vice president.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Daylight Studio?

We had established our brand in 1991, and it was due for a facelift. We needed assistance with the setup of an up-to-date website and a review of our logo, branding, and collateral materials. Our second priority was that we wanted to forge a relationship with a company that could have an ongoing support role for our digital marketing and advertising needs.

SOLUTION

What was the scope of their involvement?

They redid our logo and completely rebuilt our website. Daylight took down the old site and started from scratch. In terms of branding, they’ve assisted us not only with collateral materials for our company but also with crafting communication and marketing materials for our clients. 

Daylight built a simple website that lets users navigate through various pages about our company and the different deals that we’ve done. The team had to develop artwork, fonts, icons, and graphic designs for those sections. They formatted an array of logos from the companies that we’ve sold and then took photographs of our native American décor. They utilized these pictures to make our website unique, adopting a specific aesthetic that supports our brand. There was also a content specialist who smoothed out and edited the content that I wanted to put on the site.

Recently we’ve had a corporate restructuring and a change of ownership, so we’re planning to work with Daylight to rebrand the company again. We’re going to update our logo and do some email blasts and print advertising—probably a whole new suite of collateral materials. We’re already in communication with them about this next project.

What is the team composition?

We had a project manager, several developers, an art director, and a copywriter.

How did you come to work with Daylight Studio?

It was an exhaustive search. We talked to many different digital marketing firms in Portland and a few in San Francisco. I interviewed a variety of firms to find out what they could do, what they had done, and what it would look like to work together.

I finally found Daylight when I noticed that one of our partner firms had a particularly attractive website. I asked them who had done that work, and they referred me to Daylight. I ended up choosing Daylight because of their beautiful product and user-friendly business model. They don’t put us on a retainer, so we can pick up work with them whenever we need to without paying a monthly fee.

How much have you invested with them?

We’ve spent somewhere around $50,000.

What is the status of this engagement?

We started in August 2015, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve had a very successful last two years. We’ve done four large deals, and Daylight is going to support us in announcing and advertising our success with those deals. Also, the site is easy to navigate and works beautifully. The pathways for moving from one topic to another are clear, and you can always quickly return to the homepage. We don’t measure standard metrics, but I can tell you that, in a very relationship-driven town, Daylight has absolutely enhanced our image and improved our reputation.

How did Daylight Studio perform from a project management standpoint?

They're superb. They really know how to manage a project well, and are even humorous with it at times. They walk you through the process with wonderful efficiency without sacrificing anything in terms of their understanding of the brand. We found ourselves meeting with a team of five diversely talented people who represented the various disciplines—the technical side, the graphics side, the marketing side, the strategic side—that asked us all about our brand and really listened. From start to finish, getting a whole new website built—and mind you, I had homework too—took four weeks or less.

What did you find most impressive about them?

They know us really well because they took the time to learn our brand and understand our priorities. The team is brilliant and well-informed, and they’re deep in terms of their talent pool. The product is beautiful. It speaks for itself. If you look at any of the websites they’ve done or the collateral material they’ve developed, it’s all gorgeous. Aside from deliverables, their means of doing business is terrific. Their process is excellent, and their price tag is unmatched. I love not having to pay a retainer.

Are there any areas they could improve?

Not a thing, I love them. They're great.

Do you have any advice for potential customers?

I would say, just listen and do what they tell you to do. You’ll get out what you put into the project. Doing a web site means you have to think about your brand and do some writing and segmentation work on your own. Do your homework for them, and they will be there to support you and work with you.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They absolutely deliver on time.
  • 5.0 Cost
    Value / within estimates
    I was surprised by the cost. There are many other agencies out there that are more expensive.
  • 5.0 Quality
    Service & deliverables
    The quality is excellent, especially when compared to their competitors.
  • 5.0 NPS
    Willing to refer

Web Development for Economic Development Firm

“They listened to us and came up with creative solutions to meet our needs.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Apr. 2016 - Ongoing
Project summary: 

Replacing a less competent provider, Daylight Studio redeveloped a WordPress website and managed SEO for it. They also created a custom bridge from the website to a statewide database.

The Reviewer
 
1-10 Employees
 
McMinnville, Oregon
Kitri McGuire
Marketing Manager, Visit McMinnville
 
Verified
The Review
Feedback summary: 

The in-house team is impressed with the quality of Daylight Studio’s work and their personable approach. Daylight Studio met all needs, while their expertise and ability to deliver ahead of deadlines made them a reliable partner.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm a marketing manager at Visit McMinnville. We're a municipal destination management organization that focuses on economic development through the promotion of year-round overnight tourism.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Daylight Studio?

We started working with another organization, but that vendor couldn't meet our needs. We were looking for a new company to revamp our website.

SOLUTION

What was the scope of their involvement?

Daylight Studio redeveloped our WordPress website from ground up. They kept the same basic platform, and they created a different backend, CMS, frontend design, and user experience. Our state was creating their own database for tourism information, and Daylight Studio developed a custom bridge that links our website to that database. They also managed SEO for our website.

What is the team composition?

We've worked with 5–6 members of their team, including a project manager, a frontend developer, and a backend developer.

How did you come to work with Daylight Studio?

They were recommended to us. We sent them our RFP and we liked their approach. They anticipated what we actually wanted instead of what we said we wanted, so we could rely on their expertise. Also, we connected with their team on a personal level, so we chose them.

How much have you invested with them?

We've spent between $60,000–$70,000.

What is the status of this engagement?

We started working with Daylight Studio in April 2016 and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We defined our expectations in advance, so the project went very smoothly. Daylight Studio has met all of our needs.

How did Daylight Studio perform from a project management standpoint?

They're great communicators. They're flexible and presented us with very specific options and the costs for each option. They also explained how each path would impact our business, which we appreciated.

What did you find most impressive about them?

They listened to us and came up with creative solutions to meet our needs. Also, they talk to us in non-technical terms that we can understand, so we feel we're part of the process. They really became an extension of our team.

Are there any areas they could improve?

I can't think of anything. If we had a miscommunication, we quickly resolved it.

Do you have any advice for potential customers?

Setting clear expectations and an accurate scope of work at the beginning will help you avoid problems later on.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They've met or exceeded our deadlines.
  • 5.0 Cost
    Value / within estimates
    Their rates are average, but we feel we're getting high-quality work in return.
  • 5.0 Quality
    Service & deliverables
    They delivered a great product and their communication was always clear.
  • 5.0 NPS
    Willing to refer
    We recommend them all the time.