What evidence can you share that demonstrates the impact of the engagement?
Whenever we produce reports, users compliment the UX of the data visualizations. These charts, maps, and tables have become a key component of most of our publications. Now, we budget web-based work into our proposals more often as we’ve recognized the value of their craft. After a successful first engagement, we’ve continued to work with them on a variety of projects.
How did DataMade perform from a project management standpoint?
We appreciate their flexibility—they’re very responsive to last minute ideas. DataMade can turn around high-quality products within tight deadlines.
Our long-term partnership has enabled us to determine an optimal method of communicating with DataMade that conserves time and effort on both ends. We can rely on them to conform to the initially determined budget.
What did you find most impressive about them?
They are great at simplifying complex data, conveying the key point in an interactive, intuitive manner. Working with data usually means there’s a large pool of research, but they never overwhelm the user with too much information. Often, they will help us refine our concepts to make them more user-friendly, and we really value that feedback.
Are there any areas they could improve?
Nothing comes to mind that they could improve.
Do you have any advice for potential customers?
They work most effectively when their clients spend time considering requirements (e.g. audience, desired outputs). DataMade is great at brainstorming to refine concepts, but clients will be most successful if they come to the team with well-rounded ideas from the start of the engagement.