Data Entry Outsourced

OPPORTUNITY / CHALLENGE

Why does your firm need back office services? Did you use to handle these needs in-house?

We didn’t handle these needs in-house, and needed support.

What types of work can your internal staff avoid by utilizing a back office service?

Our staff avoids about 50% of the work we previously had to do.

What challenge were you trying to address with the service provider?

We just needed to get the work done.

SOLUTION

What was the scope of the service provider's involvement?

They helped us retrieve aata for information on our work.

Could you describe the service provider's pricing structure and how they billed you?

We have a temporary plan with them.

How did you come to work with this service provider?

We found them online.

How would you assess the service provider's ability to turn around quality work quickly, their client service, and communication?

They are good.

How much time and money does this service provider save you each month?

The amount we save totals to $124,490 each month.

RESULTS & FEEDBACK

What takeaways and measures of success can you share about working with this service provider?

They add success to our company.

What are the service provider's strengths?

They save us money and time.

What areas can the service provider improve?

I am not entirely sure.

How long has your company been working with this service provider?

We’re just past four years.

How much money do you spend annually with this service provider?

We’re spending at least $10,000,000 or more every year.