Daffodil Software Client Reviews

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Custom Software Development

Sep 17, 2020

the project

Software Dev for Homeopathic Medical Company

“They would coordinate the task and would call us 3-4 times a day to give them feedback or directions.”

Custom Software Development

$10,000 to $49,999

Feb. 2019 - June 2020

5.0

Quality:

5.0

Schedule:

4.5

Cost:

5.0

Willing to refer:

5.0

$10,000 to $49,999

Feb. 2019 - June 2020

Project summary:

Daffodil Software took over a development project after another vendor couldn’t deliver. Using Node.js, React, and GraphQL , they shifted the platform to a different architecture. They also improved UI/UX.

1-10 Employees

Maharashtra, India

Dr. Paresh Vasani

Director, Vital Quest

Verified

the reviewer

Director, Vital Quest

Dr. Paresh Vasani

Healthcare

1-10 Employees

Maharashtra, India

Phone Interview

A Clutch analyst personally interviewed this client over the phone.

Verified

5.0

Quality:

5.0

Schedule:

4.5

Cost:

5.0

Willing to refer:

5.0

the review

“They would coordinate the task and would call us 3-4 times a day to give them feedback or directions.”

Sep 17, 2020

Feedback summary:

Daffodil Software delivered a quality product that is already supporting the market. The project manager maintains open lines of communication and helps coordinate with the client. On top of that, they’re flexible and make changes when asked.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the director of Vital Quest which is homeopathic medical software.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Daffodil Software?

Our earlier software was almost 20–25 years in the market. Since Apple has shifted its architecture, it wasn't possible to continue. We needed to shift to a different architecture. We had to rewrite the whole code. The contract was with another company earlier but they got stuck and couldn’t deliver the software. We needed expertise in different fields.

SOLUTION

What was the scope of their involvement?

They took over the project and used Node.js, React, and GraphQL. They went through the knowledge transfer and training. Then they worked on improving the UI/UX and the technology. This is a dynamic software. We’d go back with iterations. We had another company do the designing part of it. The technical implementation was done by Daffodil Software.

What is the team composition?

The team they provided is very good and I’m very happy with the project manager who manages the team.

How did you come to work with Daffodil Software?

The kind of speed expectations we had on how the software should work performance-wise, the other company couldn’t do it and it too much longer than they expected. They started asking for much more money from us. We were not happy with this. We were in touch with some higher up people from Daffodil Software. We went through their reviews and we found that they sounded much more trustworthy.

How much have you invested with them?

We spent $35,000.

What is the status of this engagement?

We started working together in February 2019–June 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The version they delivered is already helping the market. We’re already using the software and have the user base. There was also integration with some security features. We use copy protection devices which are devices that have already existed for quite some time. We had some challenges when we released. There were some bugs but the fixes were made.

How did Daffodil Software perform from a project management standpoint?

I appreciate them. There’s a project manager who manages the project and is constantly in touch with us. The communication channels were very good. They offered us flexibility. They were very open to discussion and change of direction. They would coordinate the task and would call us 3-4 times a day to give them feedback or directions. Sometimes we had communicate what our process is and what their process is and we’d adapt to each other. We really appreciate that. We had smooth interaction and workflow. They have a very professional approach.

What did you find most impressive about them?

They’re open to our additions and they listen to us. There’s good communication. They’re very flexible.

Are there any areas they could improve?

We have no complaints about them. They gave us a lot of solutions of what needed to change. At the architectural and code level, they’ve done a lot of changes. The earlier company, once we submitted the requirements, there was no feedback coming from them. With Daffodil Software, there’s constant feedback.

5.0

Overall Score We really appreciate their work.

4.5 Scheduling

ON TIME / DEADLINES

Since our demand would change, the timelines would shift. I don’t blame them. It was no our side.

5.0 Cost

Value / within estimates

I’m very happy with the cost.

5.0 Quality

Service & deliverables

5.0 NPS

Willing to refer

We’ve referred them. We’re very happy with them.

BI & Analytics

Sep 10, 2020

the project

Analytics for Environmental Monitoring Company

"The flexibility of allocating resources was impressive."

BI & Analytics

$10,000 to $49,999

Feb. - June 2020

4.0

Quality:

4.0

Schedule:

4.5

Cost:

4.0

Willing to refer:

4.0

$10,000 to $49,999

Feb. - June 2020

Project summary:

An environmental monitoring company partnered with Daffodil Software to improve machine learning algorithms the business uses to detect trees from satellites.

1-10 Employees

Amsterdam, Netherlands

Geospatial Analyst, Data Scientist, Environmental Monitor

Verified

the reviewer

Geospatial Analyst, Data Scientist, Environmental Monitor

IT Services

1-10 Employees

Amsterdam, Netherlands

Online Review

The client submitted this review online.

Verified

4.0

Quality:

4.0

Schedule:

4.5

Cost:

4.0

Willing to refer:

4.0

the review

"The flexibility of allocating resources was impressive."

Sep 10, 2020

Feedback summary:

The company was satisfied with the project as it met the goal of improving the tree detecting algorithm they were working on. The workflow proposed by the team worked well, and the team itself was flexible in gathering the necessary resources for the project.

the review

Background
Challenge
Solution
Results
Ratings

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Our company provides insight into urban green space using satellite imagery

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Daffodil Software?

Developing machine learning algorithms to detect trees in satellite imagery

What were your goals for this project?

Get high accuracy tree locations in cities at scale

SOLUTION

How did you select Daffodil Software?

We approached several oursourcing comapnies. We ranked the companies on quality of customer support, affordabilty, flexibility, and our estimation of quality of service.

Daffodil scored best and especially the quick responses of the sales team helped a lot in daffodils favour.

Describe the project in detail.

Get high accuracy tree locations in cities at scale

What was the team composition?

We worked with a project manager, 2 machine learning engineers, 1 dev/ops and 1 full stack engineer.

We mainly had contact with the project manager the machine learning engineers and the full stack engineer as from our side we had one machine learning engineer and a project manager involved also.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The tree detection algorithm was significantly improved during this project.

How effective was the workflow between your team and theirs?

The workflow proposed by the daffodil project manager worked well. It was a adapted version including scrum and kanban style elements.

What did you find most impressive about this company?

The flexibility of allocating resources was impressive. The flexibility of the people we worked with to work with limited resources as we had a tight budget.

Are there any areas for improvement?

There was a percieved difference in experience of the people we worked with. Some had a lot of experience and others less.

The commitment of the project manager fluctuated a lot over the term of the project, it should have been more constant.

4.0

Overall Score

4.5 Scheduling

ON TIME / DEADLINES

Mostly great

4.0 Cost

Value / within estimates

Good quality / cost ratio especially compared to others

4.0 Quality

Service & deliverables

There was some difference in quality otherwise 5 stars

4.0 NPS

Willing to refer

Web Development

Jul 22, 2020

the project

Platform Dev for Talent Management Company

"It gave me a lot of relief to work with professional people who knew what they were doing."

Web Development

$10,000 to $49,999

Feb. - July 2020

4.5

Quality:

4.5

Schedule:

4.0

Cost:

4.0

Willing to refer:

4.5

$10,000 to $49,999

Feb. - July 2020

Project summary:

Daffodil Software developed a platform based on existing designs for a talent management company. They incorporated features into the platform to adapt to customer requests, surveys, and projects.

1-10 Employees

Orlando, Florida

Daniel Pineda

CEO, Talent Evolution

Verified

the reviewer

CEO, Talent Evolution

Daniel Pineda

Professional Training & Coaching

1-10 Employees

Orlando, Florida

Phone Interview

A Clutch analyst personally interviewed this client over the phone.

Verified

4.5

Quality:

4.5

Schedule:

4.0

Cost:

4.0

Willing to refer:

4.5

the review

"It gave me a lot of relief to work with professional people who knew what they were doing."

Jul 22, 2020

Feedback summary:

With the platform now being live, customers are using it and the client is satisfied with the quality of the work. Though the last milestone was too large and became a burden, Daffodil Software met deadlines throughout the engagement and knew how to deliver according to the schedule.

the review

Background
Challenge
Solution
Results
Ratings

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

Talent Evolution develops tools for organizational surveys and leadership and team assessment. We offer products for companies in the US and Latin America, in Spanish, Portuguese, and English.

We’re just a three-person team, but we manage and work with consultants from all over Latin America. I have hundreds of consultants taking care of the process, and I provide them a platform through which they can run their projects.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Daffodil Software?

I’d worked with different assessment tools for almost 20 years, mainly in the Latin American market. I was trying to build a strong platform that would allow me to do things that I never could have with those other tools. I was looking for a high-level, reliable technology product with a good design and structure.

SOLUTION

What was the scope of their involvement?

I’d developed a previous platform, so I already knew what I wanted. I also had my own designer, who designed the whole platform. So Daffodil was responsible for the development.

Daffodil developed a web-based platform for administering 360 leadership assessment projects and different organizational surveys and team assessments. The main idea was to have a flexible platform that I could adapt to any kind of customer request. It needed to have different languages, scales, questionnaires, and reports.

What is the team composition?

I was in contact with five people from Daffodil Software, and there were around 12 people working on the project. My main contact was their project director. Depending on the part of the process we were in, I’d sometimes receive support from their project manager, the people taking care of the server, or the frontend developers.

How did you come to work with Daffodil Software?

I’d worked with them three years ago on another project. I was looking for a strong company that could deliver exactly what I wanted, in a good timeframe, and at a price I could afford. I evaluated different providers, but only Daffodil Software offered me everything I wanted.

How much have you invested with them?

The cost of this project was around $23,000.

What is the status of this engagement?

This project with Daffodil Software ran from February–July 2020. We’re still making some adjustments, but the main work finished in July.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They knew how they would accomplish my request from the beginning, and they did it. The frontend Daffodil Software created looked exactly the same as the design I gave them. The platform is already working, and I have customers using it.

How did Daffodil Software perform from a project management standpoint?

They always stuck to the delivery dates they set. Knowing in March that I’d have everything ready by the end of June and seeing it happen exactly like that speaks to their project management. They knew what they were doing, and they scheduled their time really well.

The only concern was that the last milestone was too big and took more time than the others. The time I had for reviewing the complete project was very short. In the end, I had to work late every day trying to find all the bugs. It was hard for me to deal with that, but everything was really good in the end.

The communication was always very clear, and all milestones were completed on time or before the deadline. It gave me a lot of relief to work with professional people who knew what they were doing. We communicated through email, Skype, Google Hangouts, and Zoom.

What did you find most impressive about them?

I was really impressed by the frontend. Many times, a designer will create something really nice, after which the developers will tell them that they can’t do this or that. With Daffodil Software, they developed the frontend exactly like the design I gave them. Their scheduling was also impressive — everything was on time.

Are there any areas they could improve?

As I’ve already told them, the last part of the project shouldn’t have been that big. In the end, I just had one week to review the whole project. Reviewing the first milestones took me a couple of hours each, but the last one took me days. Everything was accumulated in the end, so the burden on my side was very heavy. In the end, I felt overwhelmed by everything I had to review in just one week.

Do you have any advice for future clients of theirs?

People who want to work with Daffodil should be very careful about the milestones and sprints, so that they don’t get too much in the end. The time they need to review bugs shouldn’t be that big.

4.5

Overall Score

4.0 Scheduling

ON TIME / DEADLINES

4.0 Cost

Value / within estimates

4.5 Quality

Service & deliverables

4.5 NPS

Willing to refer

Mobile App Development

Jun 22, 2020

the project

Mobile App Dev for Business Networking Startup

"They had a very effective workflow to work and get things done."

Mobile App Development

$10,000 to $49,999

Oct. 2019 - Apr. 2020

4.5

Quality:

4.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

4.5

$10,000 to $49,999

Oct. 2019 - Apr. 2020

Project summary:

Daffodil Software was responsible for developing the flagship mobile app of a business networking startup. They constructed native iOS and Android apps, and additionally, a WordPress website to promote these.

1-10 Employees

San Francisco, California

Founder, Business Networking Startup

Not verified

the reviewer

Founder, Business Networking Startup

IT Services

1-10 Employees

San Francisco, California

Online Review

The client submitted this review online.

Not verified

4.5

Quality:

4.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

4.5

the review

"They had a very effective workflow to work and get things done."

Jun 22, 2020

Feedback summary:

Daffodil Software successfully executed the projects in time for product launch. The team maintained a regular cadence with communication, although they were also accommodating of impromptu meetings. They proved to be a collaborative and flexible team that's easy to work with.

the review

Background
Challenge
Solution
Results
Ratings

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am founder and CEO of a B2C startup in Silicon Valley, CA in US.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Daffodil Software?

We are a Silcon valley based startup and were looking for developing our release1 app for our startup- Klosenit. We also wanted a small landing website. We were capital-constrained so were looking for a very reliable development partner who could help us.

What were your goals for this project?

Develop and release native mobile app on iOS and Android platform. Develop informational web site.

SOLUTION

How did you select this vendor?

Through a referral from a friend who used Daffodil.

Describe the project in detail.

Project was to develop mobile app for Klosenit- a matchmaker platform for SMB market in US. Another project was to develop a small website which gave information on Klosenit using Wordpress

What was the team composition?

For Klosenit mobile app development, the team comprised of lead, back-end developer, front-end developer, UX analyst. For website work, we had website lead, web developer and UX developer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We released Klosenit app on iOS and Android platform. We also released Klosenit website as well.

How effective was the workflow between your team and theirs?

We had setup a regular cadence plus ad hoc discussion to discuss. They had a very effective workflow to work and get things done.

What did you find most impressive about this company?

Very adaptive and collaborative people to work with. Daffodil team adapted well to our requests as much as they could.

Are there any areas for improvement?

Just like all of us, there are some room for improvement in operational, billing, resource scheduling.

4.5

Overall Score Some room for improvement

5.0 Scheduling

ON TIME / DEADLINES

Smooth

5.0 Cost

Value / within estimates

Cost effective

4.0 Quality

Service & deliverables

Excellent partner to work with. Can improve operational maturity

4.5 NPS

Willing to refer

Very much

Development

Jun 19, 2020

the project

IoT-enabled Platform Dev for Engineering Solutions Company

"The team was extremely responsive and extended themselves beyond regular expectations."

Development

$50,000 to $199,999

Oct. 2020 - Ongoing

4.5

Quality:

4.5

Schedule:

4.0

Cost:

4.0

Willing to refer:

5.0

$50,000 to $199,999

Oct. 2020 - Ongoing

Project summary:

Daffodil Software developed an AI-based predictive maintenance solution. They created a cloud-based monitoring platform that analyzes data from sensors to predict equipment performance.

11-50 Employees

Houston, Texas & New Delhi, India

Manav Bhargava

COO & Co-founder, Mechademy Incorporated

Verified

the reviewer

COO & Co-founder, Mechademy Incorporated

Manav Bhargava

Energy & Natural Resources

11-50 Employees

Houston, Texas & New Delhi, India

Online Review

The client submitted this review online.

Verified

4.5

Quality:

4.5

Schedule:

4.0

Cost:

4.0

Willing to refer:

5.0

the review

"The team was extremely responsive and extended themselves beyond regular expectations."

Jun 19, 2020

Feedback summary:

The platform effectively differentiates the client in the advanced analytics and industrial IoT space. Internal stakeholders anticipate the solution to play a key role in scaling their business. The team thoroughly understood the requirements, transforming practical goals into functional features.

the review

Background
Challenge
Solution
Results
Ratings

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Mechademy Inc is a US startup since 2017, providing advanced analytics and diagnostics services to the Oil & Gas Industry in the field of Turbomachinery. Turbomechanica is Mechademy Inc.'s big data platform specifically designed for industrial machines and processes. It integrates state-of-the-art machine learning algorithms with performance modeling algorithms that allow plant personnel to gain deeper insights into the health of their turbomachinery assets. I am the Chief Operating Officer and co-founder of Mechademy.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Daffodil Software?

We are engineering consultants for the Oil & Gas industry. In our years of experience we have found that the industry faces a big challenge from unplanned downtime and system outages. We have been involved in several projects to troubleshoot issues for our clients and have developed various proprietary algorithms for early fault detection and machine learning based predictive maintenance. We hired Daffodil to develop a cloud based remote monitoring platform to take near-real-time data from clients machine sensors and run our algorithms to provide rich insight into equipment health and prescriptive alerts for potential anomalies in operation.

What were your goals for this project?

The goal of the project was to input time series data from our client's machine sensors, process it using our engineering as well as machine learning algorithms and predict equipment performance as well as provide prescriptive alerts to the client for optimised performance of equipment.

SOLUTION

How did you select this vendor?

Daffodil was recommended to us by another business associate. They had developed an application for the associate on which we have also consulted. We were impressed by the professionalism and response from Daffodil, hence we initiated discussions on developing our own platform with them.

Describe the project and the services they provided in detail.

Daffodil conducted scope finding sessions and prepared a detailed scope for the project. Then their engineers designed, developed and deployed all the infrastructure on our AWS Cloud. They also optimised the services, data flow and processes. They also consulted on cybersecurity initiatives. The project was split into 4 milestones with 2-3 sprints each. Currently we are in the final ,milestone of UAT and bug fixes.

What was the team composition?

Daffodil's team consisted of a project manager, a tech lead, 2-3 front end, back end and data engineers, as well as dev-ops and testing engineers. During the course of the engagement, we required a cybersecurity team and Daffodil extended the services of their Chief Innovation officer and his team. This was really helpful and insghtful

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

It is too early to say this, however the platform developed by Daffodil has indeed differentiated us from being an engineering consultant to being a product/service provider in the space of advanced analytics and industrial IoT. Our clients have shown keen interest in the product and we do hope to scale our business several folds once we successfully deploy the platform

How was project management arranged and how effective was it?

The project manager (Manjit Singh) and the technical lead (Shubhang Malviya) were exceptionally helpful and proactive. They understood our business case thoroughly and offered key insights into the resource, infrastructure and technology selection. The project tools used consisted of Bitbucket, Jira, Slack, Google Hangouts/Microsoft Teams

What did you find most impressive about this company?

The team was extremely responsive and extended themselves beyond regular expectations to cater to our extensive set of questions and requirements. What impressed us the most was how they understood our business case and practical requirements and translated them into functionalities of the application.

Are there any areas for improvement?

If we must point out improvements then we would like the team to add on internal processes for secure code review, basic vulnerability analysis and cloud resource estimation. Our project's complexity was something even we could not estimate upfront. This put us in a tight spot in front of our clients, who expected us to showcase our product functionalities a couple of months ago. Had we knows this beforehand, we would have made different promises to our clients.

4.5

Overall Score

4.0 Scheduling

ON TIME / DEADLINES

We are running 2 months late on a 4-5 month project. However, this is largely due to complexity of the project. Daffodil has cooperated quite well

4.0 Cost

Value / within estimates

Daffodil's costs are quite competitive. We did have to pay for work outside scope and that was mainly due to improper scope definition

4.5 Quality

Service & deliverables

Thorough understanding of business case, perfect translation into functionalities and good deployment.

5.0 NPS

Willing to refer

We will definitely recommend Daffodil and already have

Managed IT Services

Jun 12, 2020

the project

Cloud Engineering for Enterprise Data Company

“They’ve helped us take our product to the next level.”

Managed IT Services

$10,000 to $49,999

Feb. 2020 - Ongoing

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

$10,000 to $49,999

Feb. 2020 - Ongoing

Project summary:

Daffodil Software provides cloud engineering services for an enterprise data company. Their work includes automating their core product and doing frontend development work in React.

1-10 Employees

Oakland, California

Dave Duran

Founder, Yodata

Verified

the reviewer

Founder, Yodata

Dave Duran

Internet

1-10 Employees

Oakland, California

Phone Interview

A Clutch analyst personally interviewed this client over the phone.

Verified

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

the review

“They’ve helped us take our product to the next level.”

Jun 12, 2020

Feedback summary:

Daffodil Software’s work has been met with high praise and acclaim. The team produces quality work at an affordable price point. Customers can expect a highly organized team that sends daily reports on the work completed.

the review

Background
Challenge
Solution
Results
Ratings

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of an enterprise data company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Daffodil Software?

We were looking for affordable development and cloud engineering.

SOLUTION

What was the scope of their involvement?

For our cloud engineering project, they’re reviewing our entire architecture and automation of our core product. They also did some frontend work for a React interface that we needed to control and some microservices.

What is the team composition?

We work with a frontend engineer, a cloud engineer, and a project manager.

How did you come to work with Daffodil Software?

We found them mentioned on a podcast, and decided to reach out. We tested their capabilities in a smaller project, and it’s been great ever since.

How much have you invested with them?

We spent more than $35,000.

What is the status of this engagement?

We started working together in March 2020, and our work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The cloud automation project was probably the most important one we’ve done this year. They’ve helped us take our product to the next level.

How did Daffodil Software perform from a project management standpoint?

They’ve been great and they send daily reports. They’ve understood the work and take time to ask the questions. We’ve had a very good relationship and it’s been easy to maintain. We use Trello and Slack.

What did you find most impressive about them?

They have the best quality that I’ve seen. They have professionalism and consistency. The experience of working with them has been great.

Are there any areas they could improve?

There are these monthly forms I have to fill out to help them promote their new business, which I don’t mind. I want to help more, but I’m so busy.

Do you have any advice for potential customers?

You need to be prepared. The more that you know what you want, the better your productivity will be.

5.0

Overall Score

5.0 Scheduling

ON TIME / DEADLINES

5.0 Cost

Value / within estimates

5.0 Quality

Service & deliverables

5.0 NPS

Willing to refer

I have recommended them.

Development

Jun 11, 2020

the project

Ongoing Technical Development for Matchmaking Company

"They are incredibly diligent and the management of the company has invested heavily in finding the right talent."

Development

$50,000 to $199,999

Apr. 2011 - Ongoing

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

$50,000 to $199,999

Apr. 2011 - Ongoing

Project summary:

Daffodil Software manages the tech stack of a dating and matchmaking company. They've built the client's iOS, Android, and web apps. They also constructed and now maintains an extensive administrative portal.

1-10 Employees

Palm Beach, Florida

Steve Ward

CEO, Master Matchmakers

Verified

the reviewer

CEO, Master Matchmakers

Steve Ward

Other

1-10 Employees

Palm Beach, Florida

Online Review

The client submitted this review online.

Verified

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

the review

"They are incredibly diligent and the management of the company has invested heavily in finding the right talent."

Jun 11, 2020

Feedback summary:

Daffodil Software's support has been critical to the business, which has tripled in size. That growth can be attributed to their robust support. Over time, they've established an excellent working relationship with the client. They continue to demonstrate a commitment to the client's success.

the review

Background
Challenge
Solution
Results
Ratings

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

MasterMatchmakers.com is a high end personal matchmaking and coaching practice that covers the entire United States. We provide a remote based service using a distributed team throughout the country. There is a public facing website, a client portal and administrative console that allows us to deliver a best in class experience. I am the Founder and CEO.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Daffodil Software?

Daffodil has been managing our technology stack for nearly a decade. They have purpose built native mobile applications for iOS and Android as well as web based apps that allow us to operate our business front to back. There is both an administrator and client portal with extensive functionality. The continue to develop, support and maintain our entire technical infrastructure.

What were your goals for this project?

We needed to transform our brick and mortar business into an e-commerce company. Now 100% of our business is conducted online.

SOLUTION

How did you select this vendor?

Daffodil found me actually. We were working with other onshore developers who were very expensive and sadly incompetent. I knew I need to outsource our development overseas but I was concerned about the language barrier, time zone differences, cultural differences, etc. They were able to alleviate those concerns and assure me that I was in capable hands.

Describe the project and the services they provided in detail.

They helped me design, develop and deploy a front to back, top to bottom solution that transformed our entire way of doing business. We created our own custom CRM on the back of an open source CMS with custom modules purpose built to execute important functionality such as email handling and parsing, transaction processing, background checks, inventory control, reporting, etc.

What was the team composition?

The team varied based on the discipline of each individual. There were no less than 10 different individuals involved in our development over the last decade. They have done a good job of separating and siloing the responsibilities from accounting, business process management, architectural design, front end, back end, mobile development.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The services of Daffodil have had a profound impact on our business. Our company has no less than tripled in size since we migrated to this implementation. We have a solution that scales and we can add as many seats as we want without incurring licensing fees. It was far more economical to build versus buy.

How was project management arranged and how effective was it?

We were assigned a project manager who was able to manage my expectations. Very rarely would I interact directly with the engineers until there was enough of a working relationship in place that I felt permitted to work out misunderstandings of bugs, feature requests, etc. Now we have a great mutual respect and understanding. We are organized and deliberate in our approach. Supporting and maintaining is much easier than ground up development.

What did you find most impressive about this company?

Their work ethic and determination to get the job done right. They are incredibly diligent and the management of the company has invested heavily in finding the right talent to consult on product development. They have developed best practices for the discovery and design stage that is crucial to proper execution and high fidelity quotes and schedules.

Are there any areas for improvement?

No. They are extremely capable and it has been a pleasure working with them for as long as I have.

5.0

Overall Score

5.0 Scheduling

ON TIME / DEADLINES

5.0 Cost

Value / within estimates

5.0 Quality

Service & deliverables

5.0 NPS

Willing to refer

Development

May 27, 2020

the project

Development for Digital Technology Company

"They are committed to delivering what is agreed upon, and they handle unexpected issues that arise."

Development

$1,000,000 - $9,999,999

Oct. 2018 - Ongoing

4.5

Quality:

4.5

Schedule:

4.5

Cost:

5.0

Willing to refer:

5.0

$1,000,000 - $9,999,999

Oct. 2018 - Ongoing

Project summary:

Daffodil Software provides ongoing development services for the client. They created an automation tool for SMS testing, and they developed and a desktop and mobile application.

51-200 Employees

São Paulo, Brazil

Marcus Garcia

VP Technology & Products, FS

Verified

the reviewer

VP Technology & Products, FS

Marcus Garcia

Information Technology & Services

51-200 Employees

São Paulo, Brazil

Phone Interview

A Clutch analyst personally interviewed this client over the phone.

Verified

4.5

Quality:

4.5

Schedule:

4.5

Cost:

5.0

Willing to refer:

5.0

the review

"They are committed to delivering what is agreed upon, and they handle unexpected issues that arise."

May 27, 2020

Feedback summary:

The team at Daffodil Software is speedy and flexible in their work. They’re committed to delivering on time and will make adjustments accordingly. Customers can expect a collaborative, communicative, and responsive approach.

the review

Background
Challenge
Solution
Results
Ratings

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the vice president of IT and products for FS.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Daffodil Software?

We were looking to hire an external development team to work on several projects.

SOLUTION

What was the scope of their involvement?

They did an initial test project, creating an automation tool for SMS testing.

A larger project they worked on was to create an application from scratch. We specified the requirements, and provided them with outlines and desired features. They created the application based on the outputs we generated. It’s a Cloud storage solution for end-users compatible with iOS, Android, desktop, Windows and Mac, and web browsers. Their team keeps the software evolving with updates we request.

They used Node.js, Google Cloud platform, Java, React Native, Swift, and Java for Android.

What is the team composition?

There were about 30 people working on the team. The developers were overseen by the business manager, product manager and Scrum Master.

How did you come to work with Daffodil Software?

We found them on Google. We contacted a few companies, but chose them because they had a fairly large amount of developers available, good pricing, and were quick to reply. We gave them a test project first and decided to continue working with them when we were pleased with the outcome.

How much have you invested with them?

We spent roughly $1,000,000.

What is the status of this engagement?

We began working together in October 2018, and we are in a contract with them currently.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They work quickly and engage additional developers as necessary to deliver on time. We were able to build out the scope and migrate data for a completely new product within six months. We also built an e-book project with them in three months.

How did Daffodil Software perform from a project management standpoint?

They collaborate well with our internal project managers. They use Scrum methodology, as we do. We use Jira and GitHub, as well. They are responsive, and communicate well. The timeline has not been an issue as they quickly respond to any and all requests.

What did you find most impressive about them?

They are committed to delivering what is agreed upon, and they handle unexpected issues that arise. They add resources and put in extra time to make sure they deliver on time. They’re a good team to work with.

Are there any areas they could improve?

They could be better at giving reports and updates on progress during the project. If we don’t ask frequently, sometimes the updates are outdated.

Do you have any advice for potential customers?

Be in constant contact with them, as if they are part of your internal team, to keep the project moving along and to stay on top of things.

4.5

Overall Score

4.5 Scheduling

ON TIME / DEADLINES

5.0 Cost

Value / within estimates

4.5 Quality

Service & deliverables

5.0 NPS

Willing to refer

Web Development

May 13, 2020

the project

Web Dev & Maintenance for Independent News Agency

“They deliver all their work on time and communicate very well.”

Web Development

$200,000 to $999,999

2010 - Ongoing

5.0

Quality:

5.0

Schedule:

5.0

Cost:

3.0

Willing to refer:

4.0

$200,000 to $999,999

2010 - Ongoing

Project summary:

Daffodil Software handles web development and maintenance for an independent news agency. Working in Drupal and using PHP, they build new features and enhance the site's functionalities as needed.

11-50 Employees

Kabul, Afghanistan

Ehsanullah Wardak

IT Manager, Pajhwok Afghan News

Verified

the reviewer

IT Manager, Pajhwok Afghan News

Ehsanullah Wardak

Online Media

11-50 Employees

Kabul, Afghanistan

Phone Interview

A Clutch analyst personally interviewed this client over the phone.

Verified

5.0

Quality:

5.0

Schedule:

5.0

Cost:

3.0

Willing to refer:

4.0

the review

“They deliver all their work on time and communicate very well.”

May 13, 2020

Feedback summary:

The website functions as it should and is more efficient after implementing a cloud-based firewall. The Daffodil Software team produces and deploys solutions in a quick turnaround. They're responsive and implement an effective project management style. Communication is a hallmark of their work.

the review

Background
Challenge
Solution
Results
Ratings

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the IT manager of Pajhwok Afghan News, an independent news agency

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Daffodil Software?

We didn’t have the technical expertise to handle our site’s maintenance.

SOLUTION

What was the scope of their involvement?

Daffodil Software develops new features and enhancements to our site on a needs-basis. Our platform is based on Drupal, and they use PHP as well as other coding programs.

What is the team composition?

We work with one person.

How did you come to work with Daffodil Software?

When I joined my company in 2014, they were already working with Daffodil Software.

How much have you invested with them?

So far, we’ve invested about $500,000.

What is the status of this engagement?

We started working together in 2010, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Daffodil Software is excellent. They’ve improved the overall efficiency of our website. When our site was slow, their team proposed implementing a firewall that’d be cloud-based.

How did Daffodil Software perform from a project management standpoint?

Project management is very good. They deliver all their work on time and communicate very well. If they aren’t available when I call, they respond quickly.

What did you find most impressive about them?

The communication is great.

Are there any areas they could improve?

No, I can’t think of anything; they’re good.

Do you have any advice for potential customers?

I don’t have any suggestions.

5.0

Overall Score It’s been really good.

5.0 Scheduling

ON TIME / DEADLINES

They deliver on time.

3.0 Cost

Value / within estimates

5.0 Quality

Service & deliverables

They’re good.

4.0 NPS

Willing to refer

Managed IT Services

Development

Apr 21, 2020

the project

Development for Healthcare NGO

“I really appreciate their detail-oriented approach to all of the tasks that we set before them.”

Managed IT Services

Development

$10,000 to $49,999

Dec. 2018 - Ongoing

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

$10,000 to $49,999

Dec. 2018 - Ongoing

Project summary:

Daffodil Software helped to write code and clean up the software components of the healthcare platform of an NGO. They transitioned the platform across architectures and added plug-ins and customizations.

11-50 Employees

Stockholm, Sweden

Technology Director, Healthcare NGO

Verified

the reviewer

Technology Director, Healthcare NGO

Non-profit Organization Management

11-50 Employees

Stockholm, Sweden

Phone Interview

A Clutch analyst personally interviewed this client over the phone.

Verified

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

the review

“I really appreciate their detail-oriented approach to all of the tasks that we set before them.”

Apr 21, 2020

Feedback summary:

The development work delivered by Daffodil Software satisfied all project requirements, impressing stakeholders with the quality of their code and timeliness of service. Their team was organized and detail-oriented, making sure to plan out each push in advance to avoid any downstream issues.

the review

Background
Challenge
Solution
Results
Ratings

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the technology director at a noncommercial NGO operating in the healthcare space.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Daffodil Software?

We needed an outsourced software development partner to handle some of the more complex tasks within our internal platform.

SOLUTION

What was the scope of their involvement?

They helped us to improve the system that we use for data protection, starting by tackling one piece at a time and cleaning up the code that we already had in place. The platform was built in an older technology and they helped us to transition into another one, as well as to integrate different add-ons and customizations.

How did you come to work with Daffodil Software?

When we first built our platform, we looked for a software partner to help us out with it and settled on their team because of their reputation and previous work.

How much have you invested with them?

We spent around €40,000 (approximately $43,000 USD).

What is the status of this engagement?

The project started in December 2018 and is still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

In my opinion, everything went very well. Throughout my career I have worked with a variety of different outsourcing companies, and they are one of the best. We’ve been very satisfied with their work.

How did Daffodil Software perform from a project management standpoint?

We use JIRA and Confluence to manage the project and make sure that everyone is always on the same page. Project management is mostly handled on our side, so we give them all of the tasks and the context that they need to provide their side of the work. They do a good job of keeping up with all of those requests.

What did you find most impressive about them?

I really appreciate their detail-oriented approach to all of the tasks that we set before them. Those details have a big impact in the long run, and their commitment to rigorous implementation planning allows us to avoid a lot of issues further down the road.

Are there any areas they could improve?

In general, I don’t think that they need to improve anything. We haven’t had any major issues with them.

Do you have any advice for potential customers?

I don’t have any specific advice for Daffodil, but with outsourcing companies in general it is very important to know what you want. Make your technical requirements as clear as possible so that they understand the context and can best attempt to satisfy your core goals for the project.

5.0

Overall Score

5.0 Scheduling

ON TIME / DEADLINES

5.0 Cost

Value / within estimates

5.0 Quality

Service & deliverables

5.0 NPS

Willing to refer

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Reviews

Reviews

the project

the reviewer

the review

Sep 17, 2020

the review

ON TIME / DEADLINES

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the project

the reviewer

the review

Sep 10, 2020

the review

ON TIME / DEADLINES

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the project

the reviewer

the review

Jul 22, 2020

the review

ON TIME / DEADLINES

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the project

the reviewer

the review

Jun 22, 2020

the review

ON TIME / DEADLINES

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Willing to refer

the project

the reviewer

the review

Jun 19, 2020

the review

ON TIME / DEADLINES

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Willing to refer

the project

the reviewer

the review

Jun 12, 2020

the review

ON TIME / DEADLINES

Value / within estimates

Service & deliverables

Willing to refer

the project

the reviewer

the review

Jun 11, 2020

the review

ON TIME / DEADLINES

Value / within estimates

Service & deliverables