Daffodil Software Client Reviews

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Web Development

Oct 19, 2018

the project

Web Development for Events Startup

"We haven't been treated this way before, and we want to let other people know they should watch out for Daffodil."

Web Development

$10,000 to $49,999

Dec. 2017 - Aug. 2018

0.5

Quality:

0.5

Schedule:

0.5

Cost:

2.0

Willing to refer:

0.5

$10,000 to $49,999

Dec. 2017 - Aug. 2018

Project summary:

Daffodil was contracted to build a website, do QA, and develop a React Native mobile app. They delivered a non-functional site based on pre-existing wireframes and failed to resolve a list of critical bugs.

1-10 Employees

Sittard-Geleen, Netherlands

Remo Vloet

Co-Founder, Priceless Places

Verified

the reviewer

Co-Founder, Priceless Places

Remo Vloet

Facilities Services

1-10 Employees

Sittard-Geleen, Netherlands

Phone Interview

Verified

0.5

Quality:

0.5

Schedule:

0.5

Cost:

2.0

Willing to refer:

0.5

the review

"We haven't been treated this way before, and we want to let other people know they should watch out for Daffodil."

Oct 19, 2018

Feedback summary:

The engagement ended before Daffodil could begin the mobile app because of significant time and financial losses. They lacked honesty regarding deadlines and progress and refused to finish the project for the agreed-upon price. Their developmental failures were detrimental to project viability.

BACKGROUND

Introduce your business and what you do there.

Respondent 1: I’m the co-founder of Priceless Places, a startup that matches professionals with a suitable work or meeting space. Our company offers approximately 3,500 working environments, meeting spots, and closed rooms such as exam and training locations.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Daffodil Software?

R1: We found investors during a local startup phase and started to look for a development company to build our website and mobile app.

SOLUTION

What was the scope of their involvement?

R1: Daffodil should have built a website and a React Native app. We provided them with a 350-page wireframe document describing every page that should have been built with extensive explanations. We thought almost nothing could go wrong as they just had to turn a design into a functional website, translating what they saw on the page into code.

What is the team composition?

R1: Our main point of contact was a project manager. We also met weekly with two developers, an account manager, and the project manager.

How did you come to work with Daffodil Software?

R1: We looked on Clutch, filtered by development companies in India, and spoke with 8–10 via Zoom calls. We decided to go with Daffodil because they said they could make the website for an average cost. They also made a favorable first impression. My co-founder and I could put in as many hours as needed, so we felt we could make it work with Daffodil.

How much have you invested with them?

R1: The contract for the website was $50,000, and the app cost $90,000. However, we spent $26,000 alone on the first phase of the website build.

What is the status of this engagement?

R1: We worked together from December 2017 until August 2018. They told us they’d finish the site in eight weeks. After a five-month delay where they failed to deliver, we ended the engagement.

RESULTS & FEEDBACK

Describe the impact this engagement has had on your business.

R1: After a five-month delay, we were left with a product we couldn’t use to generate revenue. We almost lost our investors and had to spend approximately $60,000 more ending contracts with other parties and paying rent and employees. The entire website was in their hands, and they would only share their code if we made the final payment.

Respondent 2: 10–20% of the cost was for QA, but we had to test everything ourselves. It was nearly impossible to document every bug, but we made a list of 600 and gave it to them to fix. They told us the problems were resolved many times, but they were still there when we tested them. We were wasting so much time that we decided to pay them just to end the engagement.

How was project management handled?

R1: The largest problem was that they said they would deliver in eight weeks at most, but still hadn't delivered anything after seven months. We were happy in the beginning, as they kept us updated and gave us documentation over email. Unfortunately, they told us we couldn’t see the site yet, as it was in a staging and not a real-time environment.

When the deadline came closer, they started giving excuses. After a 5- to 6-week delay, we began to think they weren't being honest with us. We told them if they didn’t deliver in one more week, we’d lose a significant amount of money, and they assured us it wouldn't be a problem.

This turned into a five-month delay. If they’d kept us in the loop and said we were looking at a five-month delay, we could’ve ended the engagement then. They simply weren’t honest. As the project grew worse, they started to say they wouldn't deliver to our fixed-price because they’d be doing it at a loss. That’s when we knew it wasn’t going to get better.

Is there anything that the vendor did well or that you would consider a strength?

R1: People could go to them for simple, basic websites.

In what specific areas can they improve?

R1: We had a 350-page wireframe document that we showed to other companies, and almost all of them said they’d never seen such detailed documentation. This is the reason we’re having such a great time with our current provider. They’re able to just read documents and ask us questions. This is the biggest way Daffodil could have performed better.

Even though we had weekly meetings with their entire team, we still only spoke with the project manager, although the developers would step in occasionally if we had a technical question.

What advice do you have for clients with similar needs to yours?

R1: I can’t say anything except “don’t go to Daffodil.” It might be harsh, but we invested too much time in documentation and project management. If someone has to rely on Daffodil’s professionalism and expertise to manage projects, I’d recommend going elsewhere.

It was hard for us, and this is the first time my co-founder and I have been eager to leave a review. We haven't been treated this way before, and we want to let other people know they should watch out for Daffodil.

0.5

Overall Score

0.5 Scheduling

ON TIME / DEADLINES

R2: They were always present for meetings, which was great. However, an eight-week project wasn’t finished after five-months.

2.0 Cost

Value / within estimates

R2: Had they delivered—for the price they quoted—it would be a five.

0.5 Quality

Service & deliverables

Both: It’s the worst experience we’ve ever had. We paid a decent amount for QA, and they did none of it.

0.5 NPS

Willing to refer

R2: I wouldn’t recommend Daffodil to anyone.

Mobile App Development

Oct 15, 2018

the project

Mobile App Dev for Business Software Solutions Company

“They’ve been able to deliver on projects and create a lot of new code.”

Mobile App Development

Confidential

July 2018 - Ongoing

5.0

Quality:

4.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

Confidential

July 2018 - Ongoing

Project summary:

Daffodil Software provides development services, working on software development using .NET and Azure SQL. They are also engaged for consultancy around ReactJS and for general guidance on architecture.

11-50 Employees

Auckland, New Zealand

Employee, Experieco Ltd.

Verified

the reviewer

Employee, Experieco Ltd.

Information Technology and Services

11-50 Employees

Auckland, New Zealand

Phone Interview

Verified

5.0

Quality:

4.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

the review

“They’ve been able to deliver on projects and create a lot of new code.”

Oct 15, 2018

Feedback summary:

The team delivers excellent results, on time, and with high-quality code. They engage with the project management proactively and always ensure they have good resources available. Above all, they are flexible and willing to communicate well to ensure goal alignment.

the review

Background
Challenge
Solution
Results
Ratings

BACKGROUND

Introduce your business and what you do there.

I work for Experieco as a technical lead. We provide IT services and product development.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Daffodil Software?

We’re a service company, so at times we have particularly big loads, and at other times, smaller loads. It can make it challenging to have a significant number of permanent staff.

For that reason, we needed a company to help us to scale up quite significantly when we have a bigger project, then we can go back to support mode when the project finishes.

SOLUTION

What was the scope of their involvement?

We have a team on site that works in conjunction with Daffodil’s team. They worked mainly on .NET software development as well as agile functions and Azure SQL. We’ve also engaged them in ReactJS consultancy, and they provided an architect who gave us general guidance and high-level best practices.

What is the team composition?

We have a few points of contact. We speak to the developers and their technical lead daily, as well as during stand-up meetings and review. I also engage with our account manager from time to time.

How did you come to work with Daffodil Software?

We had been looking for an outsourced partner that would fit our needs when scaling the project. It was a challenge to find good talent in the Auckland market, but Daffodil seemed to be the best of our options. They had a large amount of experience and a decent sized talent pool in their office.

What is the status of this engagement?

We began working with them in July 2018, and the relationship is still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They produce very good results. They’ve been able to deliver on projects and create a lot of new code.

Any engagement involves a learning curve, and it was the same in this case. It was the first time our company used an outsourcing partner, so we had a learning process of our own. We’ve been able to work quite successfully, especially in the last few months, when we’ve had an extremely productive run.

How did Daffodil Software perform from a project management standpoint?

They’re quite productive. We do the project management on our side, but they’re proactive with their resource management. Jira is our main form of tracking the tasks and time.

What did you find most impressive about them?

They try to provide us with as much support as we need at any particular time. They’re able to provide us with an architect on an on-demand basis and are really flexible, which we appreciate.

Are there any areas they could improve?

There’s a learning curve at the start of any engagement, so everything needs to be well-aligned. We had to make sure the coding was the same on both our sides, as well as the communication and task management.

Do you have any advice for potential customers?

Make sure things are aligned at the beginning of your engagement.

5.0

Overall Score

5.0 Scheduling

ON TIME / DEADLINES

They’ve been very helpful in terms of timing finding resources for us.

5.0 Cost

Value / within estimates

There were some extra costs as we had to set up the code standards, but once it was nailed down, it’s been good value.

4.0 Quality

Service & deliverables

There was some difficulty aligning our code and with delivery standards in the beginning.

5.0 NPS

Willing to refer

Web Development

Oct 11, 2018

the project

Web Application Development for Staffing Platform

"I lost many customers and thousands of dollars, and engaged another company to fix the issue."

Web Development

$10,000 to $49,999

June - Dec. 2017

0.5

Quality:

2.0

Schedule:

2.0

Cost:

0.5

Willing to refer:

0.5

$10,000 to $49,999

June - Dec. 2017

Project summary:

Daffodil Software was hired to build a web application on AngularJS, Laravel, and MySQL. The platform was intended to connect teachers with schools and positions.

11-50 Employees

Melbourne, Australia

Managing Director, ProTeach Pty Ltd

Verified

the reviewer

Managing Director, ProTeach Pty Ltd

Education

11-50 Employees

Melbourne, Australia

Online Review

Verified

0.5

Quality:

2.0

Schedule:

2.0

Cost:

0.5

Willing to refer:

0.5

the review

"I lost many customers and thousands of dollars, and engaged another company to fix the issue."

Oct 11, 2018

Feedback summary:

Although the contract was paid in full, the platform crashed constantly and did not fulfill the entire scope of work. The company lost many clients and sales because the site lacked functionality. Daffodil Software did not address critical software bugs or issue the partial refund they offered.

the review

Background
Challenge
Solution
Results
Ratings

BACKGROUND

Please describe your company and your position there.

We're a recruitment agency that supplies casual relief teachers to primary and secondary schools. I'm the managing director.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Daffodil Software?

We wanted to develop a web application to serve as our booking and management system.

What were your goals for this project?

Our basic goal was to develop a system that matched teachers to schools and helped administrators manage schools, teachers, and bookings.

SOLUTION

How did you select this vendor?

We used Clutch to shortlist four companies. We sent them a detailed scope of work, spoke to them on Skype, and chose Daffodil Software. They weren't the cheapest, but we were impressed with the salesperson's understanding of the project, the size of their business, and their proposed development process.

Can you go into detail about the services they provided and the scope of the project?

We wanted a web application with an AngularJS frontend, a Laravel backend, and a MySQL database, deployed to my Amazon Web Services (AWS) account.

The scope of work included features for teachers to register their interest, log into their dashboard, manage their profile, enter their availability, accept and manage bookings, and access additional resources.

The administrative dashboard enabled schools to manage their profile, make and edit bookings, add resources, edit teacher and school information, manage bookings, and add school accounts.

What was the team composition?

The team consisted of one team manager, one project manager, one frontend developer, two or three code developers, and one deployment manager. There may have been others, but I dealt with the team manager and project manager.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The project was broken into milestones. We paid 50% of the project costs in the first three weeks, and another 20% shortly after. Then they stopped following the scope of work. They said I could end the contract, but would still need to pay the full amount. Since I had invested months of time and a considerable amount of money, I had to accept the changes. Then they replaced the project manager. The new project manager wasn't familiar with the project, so it took another four weeks before I felt comfortable again.

After completing development, I paid the balance and we began deployment. Everything seemed to work correctly. The finished product didn't match the scope of work, but I was relieved that the process was over.

I started having issues shortly afterward. Daffodil Software hadn't fixed the main booking problem. In the first week of use, the platform crashed and would not process bookings. I sent email after email, but they didn't resolve the issue. This had a huge impact on my business. I lost many customers and thousands of dollars, and engaged another company to fix the issue.

I wanted to forget the process, but Daffodil Software said they would refund an amount. After many emails and phone calls, I gave up on ever receiving the funds.

How was project management arranged and how effective was it?

Daffodil Software did not manage this project well.

What did you find most impressive about this company?

The sales team was fantastic. They clearly understood the project, the contract, and the scope of work. Unfortunately, the development team didn't have the same understanding.

Are there any areas where they can improve?

They didn't listen to me when discussing the scope of work. They told me, in a nice way, that I had to choose between accepting their process or ending the contract. They knew I was fully invested in the project and had to accept changes. Every time I asked to complete an item from the scope of work, they said it would require "extra effort." I had to refer back to the scope and explain where the items were listed.

0.5

Overall Score They were difficult to deal with after we signed the contract.

2.0 Scheduling

ON TIME / DEADLINES

It wasn't too bad, but by the time I had anything to look at, I had paid half the full amount.

0.5 Cost

Value / within estimates

It cost me half the contract amount to fix the issues with the system.

2.0 Quality

Service & deliverables

The finished product didn't match the scope of work. It crashed when we used it and another company fixed the issues.

0.5 NPS

Willing to refer

I would not refer them to anyone.

Development

Sep 27, 2018

the project

Cloud-Centric App Dev for Development Firm

"They’ve had a tremendous impact on our ability to deliver quality products to our clients on time."

Development

$50,000 to $199,999

Jan. 2017 - Ongoing

5.0

Quality:

4.5

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

$50,000 to $199,999

Jan. 2017 - Ongoing

Project summary:

In their role as an ongoing development partner, Daffodil Software contributes to various cloud-based application projects involving numerous protocols and configurations.

11-50 Employees

Hartford, Connecticut

Michael Scutari

Managing Partner, Code Creator LLC

Verified

the reviewer

Managing Partner, Code Creator LLC

Michael Scutari

Information Technology

11-50 Employees

Hartford, Connecticut

Online Review

Verified

5.0

Quality:

4.5

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

the review

"They’ve had a tremendous impact on our ability to deliver quality products to our clients on time."

Sep 27, 2018

Feedback summary:

Products are consistently delivered on time and adhere to the highest levels of quality thanks to Daffodil Software’s efforts. Their intuitive understanding of project requirements, excellent communication, and focus on delegation are tied to their reliable track record.

the review

Background
Challenge
Solution
Results
Ratings

BACKGROUND

Please describe your company and your position there.

I’m the managing partner of Code Creator LLC. We provide the development community with various cloud computing solutions and applications.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Daffodil Software?

We needed a development support partner to expedite some of our workload.

What were your goals for this project?

We wanted to finish production in a timely fashion while maintaining a high level of quality.

SOLUTION

How did you select this vendor?

We vetted them through several internal processes to ensure they would be a results-driven partner.

Can you go into detail about the services they provided and the scope of the project?

They develop various cloud applications with a number of protocols and configurations.

What was the team composition?

We work with a lead project developer and several programmers, whose numbers change depending on our project needs.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Their team develops each task in a timely fashion and delivers fully-functional products that are ready for testing. They also reduce possible errors by eliminating redundancies, which streamlines our process. They’ve had a tremendous impact on our ability to deliver quality products to our clients on time.

How was project management arranged and how effective was it?

They understand our needs and communicate effectively and professionally.

What did you find most impressive about this company?

They understand the scope of our requests and execute the products we design, delegating assignments as appropriate to ensure proper delivery.

Are there any areas where they can improve?

I’d suggest that their project managers and developers be given greater latitude to make decisions based on their own recommendations. Though no company is perfect, there’s not much they could do to improve my experience with them.

5.0

Overall Score

5.0 Scheduling

ON TIME / DEADLINES

5.0 Cost

Value / within estimates

4.5 Quality

Service & deliverables

5.0 NPS

Willing to refer

Mobile App Development

Jul 11, 2018

the project

Mobile App Dev and Support for Healthcare Org

"They are very flexible and will do everything possible to meet the client's needs."

Mobile App Development

$10,000 to $49,999

Aug. 2017 - Ongoing

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

$10,000 to $49,999

Aug. 2017 - Ongoing

Project summary:

Daffodil Software developed iOS and Android apps. As part of the ongoing partnership, they designed the UX/UI and have collaborated on backend support.

11-50 Employees

Toronto, Canada

Rohit Moza

Assoc. Product Mgr., Self Care Catalysts

Verified

the reviewer

Assoc. Product Mgr., Self Care Catalysts

Rohit Moza

Healthcare

11-50 Employees

Toronto, Canada

Online Review

Verified

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

the review

"They are very flexible and will do everything possible to meet the client's needs."

Jul 11, 2018

Feedback summary:

The apps have received positive user feedback. Timely deliveries and smooth communication make the partnership highly effective. The team’s open-minded approach has also benefited the engagement.

the review

Background
Challenge
Solution
Results
Ratings

BACKGROUND

Please describe your company and your position there.

I’m an associate product manager and full-stack developer at Self Care Catalysts.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Daffodil Software?

We needed development services for our iOS and Android apps.

What were your goals for this project?

We wanted Daffodil Software to build to the apps using a common mobile development framework and then do UX/UI updates.

SOLUTION

How did you select this vendor?

A past employee hired them.

Describe the project in detail.

They used a common mobile development framework for the iOS and Android conversion; we supplied the UX/UI wireframes. Currently, we provide backend support to assist Daffodil Software’s development work.

What was the team composition?

We work with a tech lead, one developer, and an account manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They completed the project on time. Users loved the new UX/UI.

How effective was the workflow between your team and theirs?

The daily standups have made the partnership highly effective; we use Trello to manage tasks. The team has great communication skills and always resolves issues promptly.

What did you find most impressive about this company?

They are very flexible and will do everything possible to meet the client's needs.

Are there any areas for improvement?

No. We’re very happy with their service and wouldn’t change a thing.

5.0

Overall Score

5.0 Scheduling

ON TIME / DEADLINES

5.0 Cost

Value / within estimates

5.0 Quality

Service & deliverables

5.0 NPS

Willing to refer

Web Development

Jul 03, 2018

the project

Web Dev & Maintenance for Media Publishing Company

"They're good people to deal with, responsive and understanding of our needs."

Web Development

$10,000 to $49,999

Jan. 2015 - Ongoing

4.5

Quality:

4.5

Schedule:

4.0

Cost:

5.0

Willing to refer:

5.0

$10,000 to $49,999

Jan. 2015 - Ongoing

Project summary:

Daffodil initially focused on improving two large websites's storage and visitor capacity. They now manage the partnership with a server host, improve site security, and implement regular upgrades.

1-10 Employees

North Ryde, Australia

Managing Director, Radioinfo

Verified

the reviewer

Managing Director, Radioinfo

Media

1-10 Employees

North Ryde, Australia

Online Review

Verified

4.5

Quality:

4.5

Schedule:

4.0

Cost:

5.0

Willing to refer:

5.0

the review

"They're good people to deal with, responsive and understanding of our needs."

Jul 03, 2018

Feedback summary:

Every need has been met and every goal has been reached. Daffodil's responsive communication and user-friendly project interface make it easy to track progress. The team is always courteous, knowledgeable, and dependable.

the review

Background
Challenge
Solution
Results
Ratings

BACKGROUND

Please describe your company and your position there.

I'm the managing director of a niche publishing company that serves media industries in the Asia Pacific region.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Daffodil Software?

For over four years, Daffodil has developed and maintained the websites for our two publications.

What were your goals for this project?

Initially, we aimed to improve the sites' uptime, increase their capacity, upgrade their storage and archiving, and perform ongoing maintenance. Later, we started to focus on improving our security and rebuilding and upgrading sites.

SOLUTION

How did you select this vendor?

Another satisfied customer recommended them, and their services were cheaper than our previous vendor.

Can you go into detail about the services they provided and the scope of the project?

We initially engaged them for regular maintenance, but when we noticed their skill and reliability, we expanded the scope. Now they manage our relationship with our server hosting company, handle site security, and upgrade our sites to make them responsive. We also give them other assignments, such as mobile development and site responsiveness improvements.

What was the team composition?

We are a small company, with a team of five spread across five sites. Daffodil assigned one of their team members, who quickly became part our team. Their administrators and security specialists also offered extra help.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

They continuously deliver good results and meet all our goals. They're good people to deal with, responsive and understanding of our needs.

How was project management arranged and how effective was it?

We have a good administrative liaison and a project management interface. We can all communicate, set tasks, and measure our progress toward completion.

What did you find most impressive about this company?

They meet our needs and provide a team of nice people.

4.5

Overall Score

4.0 Scheduling

ON TIME / DEADLINES

5.0 Cost

Value / within estimates

4.5 Quality

Service & deliverables

The work is good, and they're great people.

5.0 NPS

Willing to refer

Custom Software Development

Jun 14, 2018

the project

Customer Software Development for Garment Manufacturer

“They leverage their design and collaboration skills to meet the outlined requirements.”

Custom Software Development

$10,000 to $49,999

Mar. 2018 - Ongoing

5.0

Quality:

5.0

Schedule:

4.0

Cost:

5.0

Willing to refer:

5.0

$10,000 to $49,999

Mar. 2018 - Ongoing

Project summary:

Daffodil developed a centralizing software solution for a garment manufacturer’s website. The team programmed the tool to help with incoming orders and allow clients to track to the delivery process.

11-50 Employees

North Bergen, New Jersey

CTO, Garment Manufacturer

Verified

the reviewer

CTO, Garment Manufacturer

Apparel & Fashion

11-50 Employees

North Bergen, New Jersey

Phone Interview

Verified

5.0

Quality:

5.0

Schedule:

4.0

Cost:

5.0

Willing to refer:

5.0

the review

“They leverage their design and collaboration skills to meet the outlined requirements.”

Jun 14, 2018

Feedback summary:

The software improved internal work efforts and management of client orders. They understood initial requirements and skillfully executed the desired result. Daffodil’s customer service and scheduling abilities lead to a lasting partnership.

the review

Background
Challenge
Solution
Results
Ratings

BACKGROUND

Introduce your business and what you do there.

I am the CTO of a clothing and garment manufacturer. I provide operations support and oversee the development of technology and software solutions built for our company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Daffodil Software?

We wanted to completely reorganize our operating system to centralize its management to a single software.

SOLUTION

What was the scope of their involvement?

Daffodil developed a software solution to centralize our internal operation and improve communication with our customers. The tool is designed to facilitate orders, display progress, and allow clients to track the manufacturing process. The project included several different digital components related to web and database development and deployment. The software is built on an Amazon infrastructure and uses programs like MongoDB, Express.js, AngularJS, Node.js, and PostgreSQL. We are continuing to work on extensions and new features, including a landing page and payment mechanism.

What is the team composition?

We worked primarily with a project manager, senior developer, and a team of additional developers.

How did you come to work with Daffodil Software?

Our CEO evaluated their company then recommended them for the project.

How much have you invested with them?

We have spent around $30,000 so far.

What is the status of this engagement?

We worked on the initial project from December 2017—May 2018. We began the next phase immediately after.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The software met our design requirements and technical preferences. Daffodil provided a solution to improve our management efforts and customer relationships. We don’t use metrics, but we are very pleased with their work so far.

How did Daffodil Software perform from a project management standpoint?

The team met deadlines and properly communicated all the project milestones using Excel spreadsheets. We regularly followed up on their progress and scheduled in-person meetings when necessary.

What did you find most impressive about them?

The team has a good approach to customer service. They leverage their design and collaboration skills to meet the outlined requirements.

Are there any areas they could improve?

No, they met all of our expectations.

Do you have any advice for future clients of theirs?

Clients should have a clear vision of their goal. Daffodil will try to improvise some of the elements if not fully informed, and that may lead to complications in the partnership.

5.0

Overall Score

4.0 Scheduling

ON TIME / DEADLINES

5.0 Cost

Value / within estimates

5.0 Quality

Service & deliverables

5.0 NPS

Willing to refer

Custom Software Development

Apr 16, 2018

the project

Customer Software Development for CRM Provider

“After we did the first project, we realized we were great partners, and we’ve been working together for years.”

Custom Software Development

$200,000 to $999,999

2015 - Ongoing

5.0

Quality:

5.0

Schedule:

4.5

Cost:

5.0

Willing to refer:

5.0

$200,000 to $999,999

2015 - Ongoing

Project summary:

Daffodil Software partnered with us to expand the capabilities of our platform with new modules and functionalities.

1-10 Employees

United States

CEO, CRM Software Provider

Verified

the reviewer

CEO, CRM Software Provider

IT Services

1-10 Employees

United States

Phone Interview

Verified

5.0

Quality:

5.0

Schedule:

4.5

Cost:

5.0

Willing to refer:

5.0

the review

“After we did the first project, we realized we were great partners, and we’ve been working together for years.”

Apr 16, 2018

Feedback summary:

Development pace has increased and the scope has expanded. Daffodil Software prioritizes customer service, evidenced by their responsiveness and dedication to project success. Although they could expand their technical documentation, their diverse development expertise makes them an ideal partner.

the review

Background
Challenge
Solution
Results
Ratings

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a CRM Software Provider.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Daffodil Software?

We needed scalability when it comes making changes and customizations to our platform.

SOLUTION

What was the scope of their involvement?

First, they’re helping us with our code. We’re partnering with them to expand the capabilities of our platform with new modules and functionalities. After providing them with specifications and requirements, we’ll analyze them together, and then they will implement and manage the changes which involves testing the code, reviewing it, and rolling it out to our different projects. Part of this is implementing a native app, because we’ve been primarily focused on our web application.

Second, they are helping us expanding the capabilities of our platform across channels and devices.

What is the team composition?

We’ve worked with anywhere from five to eight developers, depending on the workload. They normally specialize in different categories whether it’s actual code development, native app development, or the set-up and maintenance of servers.

How did you come to work with Daffodil Software?

After receiving a contact request from Daffodil’s business development team, we looked at their portfolio, saw how they were presenting their services, and connected with them. After we did the first project, we realized we were great partners, and we’ve been working together for years.

How much have you invested with them?

We've spent around $400,000.

What is the status of this engagement.

We’ve been working together since 2015.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I don’t have quantitative metrics, but the quality of the code is very good, and our development pace has been increasing. The simple fact that we continue to do work with them speaks to how happy we are with their services.

How did Daffodil Software perform from a project management standpoint?

They’re extremely responsive; they go above and beyond to follow-up on projects.

What did you find most impressive about them?

It feels like they care about their job and the quality of their job. You can feel, whether it’s with a developer or a project manager, that our level of satisfaction is important to them, and to their entire business.

Are there any areas they could improve?

They could work on their technical documentation. Although it’s something the company usually does, which would be us, that’s one area that could be improved. Other than that, we’re very happy.

5.0

Overall Score I'm extremely happy with the work they’ve done.

4.5 Scheduling

ON TIME / DEADLINES

There's no 100% ability to meet deadlines. But as long as we've provided the correct information, they tend to be very good with deliverables.

5.0 Cost

Value / within estimates

The quality of work that we're getting for the cost is extremely high. We're very happy with that.

5.0 Quality

Service & deliverables

The consistency of the work over the years, in terms of quality and efficiency, has continued to improve.

5.0 NPS

Willing to refer

I have no problem referring them, as long as we're not helping a competitor.

Mobile App Development

Mar 20, 2018

the project

Mobile App Development for Event Listing App

“They were responsive in addressing our concerns.”

Mobile App Development

$50,000 to $199,999

May 2017 - Ongoing

4.0

Quality:

3.5

Schedule:

4.0

Cost:

4.0

Willing to refer:

5.0

$50,000 to $199,999

May 2017 - Ongoing

Project summary:

Daffodil developed and designed event directory-driven iOS and Android apps from scratch, focusing on UX/UI. They continue to update the apps on an as-needed basis.

1-10 Employees

Zambia

Co-Founder, Event Listing App

Verified

the reviewer

Co-Founder, Event Listing App

Information Technology

1-10 Employees

Zambia

Phone Interview

Verified

4.0

Quality:

3.5

Schedule:

4.0

Cost:

4.0

Willing to refer:

5.0

the review

“They were responsive in addressing our concerns.”

Mar 20, 2018

Feedback summary:

The apps Daffodil built work as expected. Despite early misunderstandings about project scope and timelines, the team’s customer-centric approach and responsiveness to questions and concerns fostered a successful partnership.

the review

Background
Challenge
Solution
Results
Ratings

BACKGROUND

Introduce your business and what you do there.

I work for an app-based event listing company. We help performers and hosts connect with their target audience. Our platform encourages an interactive dynamic between performers and attendees.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Daffodil Software?

We needed a developer to build a location-based mobile app from scratch with increased functionality. We also aimed to expand our user base by targeting new demographics.

SOLUTION

What was the scope of their involvement?

Daffodil Software designed and built the entire product for iOS and Android. They improved the UX/UI, functionality, and navigation of our app’s first iteration. Streamlined navigation gave it a more professional look and feel. The team helped us clarify the scope by redefining user stories, improving key functions, and determining potential pain points.

What is the team composition?

At any given point, we worked with 6-10 people. Currently, we’re working with three resources from Daffodil Software.

How did you come to work with Daffodil Software?

We wanted development resources who could execute our vision. They needed to be willing to work with our legacy assets. We researched vendors and solicited several referrals. Ultimately, we found Daffodil Software in a consulting firm’s vendor catalog.

How much have you invested with them?

We’ve spent about £40,000 ($50,000 USD).

What is the status of this engagement?

The project began in May 2017 and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Currently, it’s too early to reveal quantitative metrics. Despite some ambiguity and miscommunications around scope and expectations, Daffodil Software delivered on most of our requirements.

How did Daffodil Software perform from a project management standpoint?

For the most part, they adhered to our agreed timeline. There were only one or two instances when they missed a deadline. The project manager renegotiated objectives and made sure both parties understood expectations and status.

What did you find most impressive about them?

We appreciate their commitment to customer service. They were responsive communicators and promptly addressed our concerns. The project manager pushed the team to quickly resolve issues. The level of effort they exhibited was the best part of the experience.

Are there any areas they could improve?

While they were accommodating in the initial meeting, they could have defined the scope more clearly to mitigate the discrepancy between client expectations and deliverables.

4.0

Overall Score

4.0 Scheduling

ON TIME / DEADLINES

Although they notified us of conflicts, they still missed one or two deadlines.

4.0 Cost

Value / within estimates

They had to do additional work after renegotiating the project scope.

3.5 Quality

Service & deliverables

Despite a few misunderstandings, they produced an app with our desired functions.

5.0 NPS

Willing to refer

In general, I'd be glad to recommend them.

Web Development

Mar 19, 2018

the project

Backend Development for B2C Cannabis Marketplace

"Their team and customer service are top-notch."

Web Development

$10,000 to $49,999

Nov. 2017 - Ongoing

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

$10,000 to $49,999

Nov. 2017 - Ongoing

Project summary:

Daffodil Software manages backend development for a Ruby on Rails platform and assist with the frontend projects that include building landing pages and API security.

1-10 Employees

San Francisco, California

Nico Roberts

CEO, Rootery

Verified

the reviewer

CEO, Rootery

Nico Roberts

Information Technology

1-10 Employees

San Francisco, California

Phone Interview

Verified

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

the review

"Their team and customer service are top-notch."

Mar 19, 2018

Feedback summary:

The business has been growing and the internal team is highly satisfied. Proactive in making recommendations, Daffodil genuinely cares about the company’s best interests, while their exceptional responsiveness helped establish a smooth process despite the time difference.

the review

Background
Challenge
Solution
Results
Ratings

BACKGROUND

Introduce your business and what you do there.

I'm a co-founder and CEO of Rootery. We are a B2C marketplace for cannabis products and we've been in operation for about a year and a half.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Daffodil Software?

We did most of the coding for the platform ourselves, but we needed a company to help us with the backend development.

SOLUTION

What was the scope of their involvement?

We’re Rails React platform, so we needed a strong Rails resource to work on the backend databases and structure some of the relationships on the tables. They started with the backend, but our relationship has evolved and they now help us with the frontend projects, such as building landing pages and API security around the frontend. Our internal team does most of the design and some of the frontend development as well.

What is the team composition?

We work with the lead backend developer and three other members of their team.

How did you come to work with them?

They reached out to us via email. They offered affordable rates and the services that we were looking for, so we gave them a chance.

How much have you invested with them?

We've spent between $10,000–$15,000.

What is the status of this engagement?

We started working with them in November 2017 and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We've been experiencing growth every month and much of that can be attributed to the work Daffodil Software has done. They're proactive in making suggestions and their recommendations are often better than our original ideas. Besides, they always provide feedback, which is important to us. We've been very satisfied with their service.

How did they perform from a project management standpoint?

They're responsive and available to answer any questions we have. They're an international team, so there is a difference in time, but they accommodate our time zone–whether it's late at night or early in the morning.

We communicate regularly through a slack channel and have three standing meetings a week. Most of the time, they're the first to initiate communication. Also, they send us a daily recap of any issues we need to deal with and everything that has to be done for the upcoming projects.

What did you find most impressive about them?

Their team and customer service are top-notch. (We worked with many other contractors, but Daffodil Software is one of the best.) We're a start-up and often change our mind, but they've been able to adapt quickly.

Are there any areas they could improve?

I can't think of anything. I'm very satisfied with them.

Do you have any advice for potential customers?

Be very clear and concise with what you're looking for in terms of the deliverables and the platform maintenance. Give them as many details as possible, so that they have a clear understanding of why you're developing the product. They're a large organization and have a lot of expertise and resources available.

5.0

Overall Score If I could afford it, I'd keep them for a long term.

5.0 Scheduling

ON TIME / DEADLINES

They haven't missed a deadline.

5.0 Cost

Value / within estimates

We've been in this market for a while and they're by far the most cost-effective.

5.0 Quality

Service & deliverables

They’re always of top of deliverables.

5.0 NPS

Willing to refer

I'm happy to refer them to anyone.

Contact

Technology Partner for Custom Web & Mobile Apps

Focus

Portfolio

Beck Taxi: Canada's largest taxi booking app

Banking CRM App

Entertainment portal to showcase talent

Patient lifecycle management app

Doctors’ Networking App

iSikCure - An integrated mobile health platform

Lybrate: India's largest online healthcare platform

Fashion ECommerce App

Home Decor Platform

Radio Station App

Financial Trading App

Food Ordering App

Golfers Social Networking App

Reviews

Reviews

the project

the reviewer

the review

Oct 19, 2018

the review

ON TIME / DEADLINES

Value / within estimates

Service & deliverables

Willing to refer

the project

the reviewer

the review

Oct 15, 2018

the review

ON TIME / DEADLINES

Value / within estimates

Service & deliverables

Willing to refer

the project

the reviewer

the review

Oct 11, 2018

the review

ON TIME / DEADLINES

Value / within estimates

Service & deliverables

Willing to refer

the project

the reviewer

the review

Sep 27, 2018

the review

ON TIME / DEADLINES

Value / within estimates

Service & deliverables

Willing to refer

the project

the reviewer

the review

Jul 11, 2018

the review

ON TIME / DEADLINES

Value / within estimates

Service & deliverables

Willing to refer

the project

the reviewer

the review

Jul 03, 2018

the review

ON TIME / DEADLINES

Value / within estimates

Service & deliverables

Willing to refer

the project

the reviewer

the review

Jun 14, 2018

the review

ON TIME / DEADLINES

Value / within estimates