Daffodil Software

Introduce your business and what you do there.

I’m the CEO of an automatic license plate recognition company.

What challenge were you trying to address with Daffodil Software?

We needed someone to provide us with mobile app development.

What was the scope of their involvement?

We initially engaged Daffodil Software to develop a production version of our app that they initially did a POC (proof of concept) of. We went back and forth in identifying the scope and completed the first iteration in December 2021.

What is the team composition?

We mainly engaged with two business development leads throughout the project.

How much have you invested with them?

We spent approximately $16,000.

What is the status of this engagement?

We worked together from June 2021–April 2022.

What evidence can you share that demonstrates the impact of the engagement?

They couldn’t put together a team on time for the development of a production version of the app, so what ended up happening was we couldn’t get any engagement from them.

They were non-communicative throughout the process, so it was such a struggle trying to get any form of update on the progress.

The impact was huge as we had promised this app to a number of key clients to be delivered in January of this year, and here we are in April with nothing to show.

How did Daffodil Software perform from a project management standpoint?

Our assumptions were correct when we scheduled a weekly call and found out that our project wasn’t getting their full attention — there would be one feature added then we wouldn’t hear from them again after a long time.

After they missed a deadline by two months, we finally threw our hands up and ended our partnership. We basically managed them entirely, even though they had an internal project manager assigned to them.

What did you find most impressive about them?

There’s nothing in this engagement that I would consider a strength but from a business perspective, they presented a well-defined scope of work with all the features and functionalities documented — the only problem was they didn’t follow through.

Are there any areas they could improve?

I believe they should’ve had a defined team in place and identified their resources before even taking on the project.

Do you have any advice for potential customers?

As a client, I should’ve asked to have them define the resources they needed prior to signing the contract, so I would advise you to understand their credentials, abilities, training, and experience ahead of time before committing to a contract.

Introduce your business and what you do there.

I am the co-founder of Vivodoc, a healthcare technology company that connects patients with healthcare providers.

What challenge were you trying to address with Daffodil Software?

We wanted to implement a digital platform where patients could book appointments and see the real-time availability of each doctor.

What was the scope of their involvement?

Daffodil Software brought us from the idea to the product stage and has developed our cross-platform mobile and web apps. They walked us through the entire app design and development process, brainstorming the design and then implementing it. Once the apps were complete, Daffodil Software moved into maintenance mode. 

On both apps, users can see the real-time availability of providers who can address their specific healthcare needs. Then, because we’re connected to the provider’s patient management systems, our app books the appointment in real-time. From there, the appointment information is relayed to the user, and the app sends out regular appointment reminders. Additionally, patients can check-in for appointments and fill out their medical history on the app. There are also insurance verification workflows. 

What is the team composition?

We invested around $200,000 with Daffodil Software. 

How did you come to work with Daffodil Software?

We were looking for a partner to help us brainstorm the entire app process. We found them through Google, and after looking at their portfolio, we hired them. 

How much have you invested with them?

We were working with 7–8 teammates from Daffodil Software at one point, including a project manager. 

What is the status of this engagement?

Our engagement with Daffodil Software began in January 2021, and it’s ongoing. 

What evidence can you share that demonstrates the impact of the engagement? 

Daffodil Software has transformed our vision into a reality. We have over 100 doctors on the platform and are currently acquiring patients. The doctors using the platform provide us with comprehensive feedback to help us improve the apps. We’ve had some bugs, but Daffodil Software quickly addresses them. 

How did Daffodil Software perform from a project management standpoint?

Daffodil Software is very communicative — we have daily scrum calls to discuss project progress. We typically communicate through email and Google Meets and use Jira to manage projects.

What did you find most impressive about them?

Daffodil Software’s project management was their biggest strength. 

Are there any areas they could improve?

Daffodil Software should invest more in their QA processes. 

Do you have any advice for potential customers?

I’d advise customers to hire Daffodil Software because they’re a reliable partner. 

Introduce your business and what you do there.

I’m the group product manager for an e-commerce company that retails beauty and fashion products.

What challenge were you trying to address with Daffodil Software?

We needed someone to help us increase the bandwidth of our resources.

What was the scope of their involvement?

Without going into too much detail about the scope of work, we use Daffodil Software as our primary outsourcing partner to provide us with staffing solutions for e-commerce strategies.

What is the team composition?

We work with a team leader and four engineers.

How did you come to work with Daffodil Software?

I’m not sure how we came across Daffodil Software because my company was already working with them prior to my hiring.

We chose to continue working with them because of the quality of their work as well as their competitive pricing.

What is the status of this engagement?

Our ongoing partnership started in February 2019.

What evidence can you share that demonstrates the impact of the engagement?

The quality of their deliverables has been very good and they’re able to quickly respond to any issues and concerns to mitigate any further risks.

How did Daffodil Software perform from a project management standpoint?

They communicate clearly and they have strong communication skills. They’re also proactive when it comes to letting us know if there are any delays and they consistently work hard to meet deadlines.

We typically use JIRA to manage the project and communicate through Slack and WhatsApp.

What did you find most impressive about them?

We’re impressed with their sense of ownership and level of work ethic.

Are there any areas they could improve?

The partnership is going really well so I don’t have any complaints at the moment.

Do you have any advice for potential customers?

You should have a clear understanding of your goals on your end before engaging with Daffodil Software. This is to ensure that their process is in line with your vision for the partnership.

Introduce your business and what you do there.

I’m the IT assistant general manager of ACT Fibernet, an internet service provider in India.

What challenge were you trying to address with Daffodil Software?

We hired the services of Daffodil Software to fill the development gaps of our internal team due to COVID-19 restrictions.

What was the scope of their involvement?

We’re working with Daffodil Software for mobile app and chatbot development. Their involvement allows us to augment our capacity for building an Android app while providing a service to our existing customers.

The chatbot is a conversational platform using an open-source product and our team works together with Daffodil Software to evaluate tech stacks and benchmark them against our needs to arrive at a solution.

What is the team composition?

We’ve worked with around seven people from their team throughout the partnership.

How did you come to work with Daffodil Software?

I came across their company while researching on Google, and we chose to hire them because of their cost-effective solutions and innovative approach to development.

How much have you invested with them?

We’ve invested around $50,000–$60,000.

What is the status of this engagement?

Our ongoing partnership started in October 2021.

What evidence can you share that demonstrates the impact of the engagement?

Daffodil Software is able to accomplish our development requirements thanks to their superior knowledge of technology, and collaborative approach to project management.

How did Daffodil Software perform from a project management standpoint?

Their team is very much an extension of our company, so it’s been a very good experience and relationship.

What did you find most impressive about them?

Their ownership of the project is a key distinguishing factor of our current success — they go above and beyond in terms of collaboration.

Are there any areas they could improve?

One common problem across this industry is resource retention, so maybe they could improve on that aspect of the business.

Do you have any advice for potential customers?

I would advise them to get into a more collaborative model when partnering with Daffodil Software, to achieve the best possible outcome.

Introduce your business and what you do there? 

I’m the CEO of GoKonnect Interactive Media Services. We provide local bus drivers with entertainment accessibility that they can offer their passengers.

What challenge were you trying to address with Daffodil Software?

We weren't satisfied with the services of our software partner, so we needed a new team to take over the pipeline.

What was the scope of their involvement?

Initially, Daffodil Software was only going to refine and complete the solution — however, they encountered a lot of errors as they tested the code, so they rebuilt the product from the ground up. They designed and developed the application via HTML and included a backend with API integration. Additionally, Daffodil Software incorporated a control panel per our bespoke solution.

What is the team composition?

Our main point of contact was their lead developer, and we worked with an entire team of roughly seven developers, a control panel lead, a design lead, an app lead, and a project manager.

How did you come to work with Daffodil Software?

We had a vetting process comprised of several participating vendors — towards the end of the process, we decided to onboard Daffodil Software's team because their skill set exactly matched our needs.

How much have you invested with them?

We spent between $125,000–$130,000.

What is the status of this engagement?

The project ran from July 2020–August 2021.

What evidence can you share that demonstrates the impact of the engagement?

We've only recently launched the app and acquired users, so there are no quantitative metrics to share at this point. From our perspective, Daffodil Software strived to deliver a functional and reliable platform despite encountering issues with the existing code they were presented with. We appreciated their proactive approach and eagerness to incorporate all the features we needed our users to have access to — their work ethic spoke volumes about how well they handled adversities, which made us look forward to working with them again.

How did Daffodil Software perform from a project management standpoint?

Daffodil Software met both our deadlines and requirements satisfactorily. They were also accommodating of our team's change requests throughout the process.

What did you find most impressive about them?

Daffodil Software maneuvered well around existing stumbling blocks and rewarded us with high-quality solutions, which we didn't get from the previous team we worked with.

Are there any areas they could improve?

Daffodil Software's members could benefit from a more communicative and encouraging approach — there were instances wherein some tasks piled up and additional services with extra charges weren't relayed to our team clearly.

Do you have any advice for potential customers?

Present your project and desired results comprehensively to minimize price and timeline changes.

Introduce your business and what you do there.

Fabulate is an Australian digital advertising platform. We bring together brands, advertising agencies, digital media distribution channels, and content creators onto a single platform.

We classify as a startup, but we’ve been around for three and a half years. I’m a founding member, and I hold the position of CTO.

What challenge were you trying to address with Daffodil Software?

We needed to build our product, but because our startup’s budget was pretty tight, we had to find a development partner outside of Australia. Run-of-the-mill freelance developers were also out of the option; we wanted a formal, mature, and well-organized development organization that we could grow with, so we turned to Daffodil.

What was the scope of their involvement?

Daffodil is our IT development partner. They provide all of our software development services except for QA, which I manage through a different agency. Their work covers front- and backend JavaScript development, database management, product design and product creation, UI/UX design, DevOps, and eventually, DevSecOps. Daffodil also handles the upkeep of our marketing website, which is based on WordPress.

Daffodil is a time-and-materials supplier;  I provide the direction, the architecture, and the development roadmap, and Daffodil builds, deploys, maintains, and manages the platform for me.

The team has developed our AWS-hosted platform using PostgreSQL and Node.js on the backend and React.js on the frontend. We don’t have any native apps yet, but they’ve made the platform mobile-responsive. We do have multiple smaller applications for integrated services like payment gateways and invoicing systems, and Daffodil helps with managing that.

What is the team composition?

We’re currently working with five people: one DevSecOps, two frontend developers, one backend developer, and a software lead. We’ve just acquired some investments, so I’m in discussions with Daffodil about expanding the team size in the coming months.

How did you come to work with Daffodil Software?

Our former development partners were based in Ukraine, and I was looking to migrate those services because of communication issues. I looked around India and found Daffodil on Upwork. 

They have about 1,500 people working for them, so they have the bench strength that we were looking for. They also seemed like a formal, process-driven organization that we could scale with, not just a small group of developers, so we chose to work with them.

How much have you invested with them?

Over the last eight months, I’ve spent an average of $12,000 per month on their services.

What is the status of this engagement?

We started working with Daffodil around June 2020, and it’s an ongoing engagement.

What evidence can you share that demonstrates the impact of the engagement?

With our previous developers, we were spending as much as 30% of our efforts fixing bugs before a release. Now, with Daffodil, we only spend around 3% of our time on that, which is certainly low. We’re extremely satisfied with their performance.

We don’t have any metrics beyond that since we don’t work on a project basis with Daffodil. In working with them, however, we’ve had a positive experience. They’ve kept the engagement casual enough such that scaling up or down is easy to achieve, especially with their huge pool of quality developers.

How did Daffodil Software perform from a project management standpoint?

I have no complaints. They’ve provided us with a dedicated team that really looks after us and our problems. Even in instances when we’ve had to push them hard, they were flexible enough to work late nights and weekends in order to deliver what was asked.

I’m currently interviewing for additional backend developers and software architects, and I appreciate that they can provide a formal interview process that usually isn’t possible with freelancers.

We use Jira, Slack, Discord, and Google Meet to manage the project and communicate with each other.

What did you find most impressive about them?

Their balance of quality and cost is a definite standout for us. We’re getting a good-quality development partner out of Daffodil for a price that isn’t top-of-the-market.

Are there any areas they could improve?

Besides the regular challenges, there hasn’t been any major need for improvement. There could, however, be more emphasis on estimation and planning when it comes to their communication.

Do you have any advice for potential customers?

Daffodil has skilled developers for median market pricing and they’re a mature, CMI- and ISO-certified organization, so I would recommend them for companies like mine that are working on tight, bootstrap budgets. There are thousands of organizations out there, but what makes Daffodil shine out is their price-effectiveness; you can get the same caliber of developer for half the price.

Introduce your business and what you do there.

I’m an executive of an IT consulting firm.

What challenge were you trying to address with Daffodil Software?

We’ve been growing our business, and we wanted to bring on offshore developers to help us handle a lot of the off-hour work of our company to be competitive in specific business areas.

What was the scope of their involvement?

Daffodil Software provides application development services for our clients — they’re an extension of our team.

What is the team composition?

We’ve been working with around six people from their team.

How did you come to work with Daffodil Software?

I was looking for a provider based in India, and I spoke to several companies along the way. We chose Daffodil Software because they seemed the more professional company; they wanted to be part of our success and work with us to reach our goals.

How much have you invested with them?

We’ve spent around $200,000 with them so far.

What is the status of this engagement?

We started working together in October 2020, and the engagement is still ongoing.

What evidence can you share that demonstrates the impact of the engagement?

We’ve been getting spectacular results from their participation in this project. They’re also customer-facing to some of our clients, and we’ve been receiving fantastic feedback on that as well.

How did Daffodil Software perform from a project management standpoint?

They’ve been great. Our project managers and senior developers set tasks out, and Daffodil Software’s team knows the timelines and budgets for those assignments, which they always meet. Their account management has also been a great resource; they’re proactive and fix any issues through a communicative approach.

In terms of tools, we use Microsoft Teams, Slack, phone calls, and emails for communication, and Jira for project management and updates.

 What did you find most impressive about them?

The customer service and account management are outstanding. They’re also responsive and always available night or day even though we’re based in different countries. We heard horror stories about offshore providers, and we’ve not experienced any of that with them — they’re fantastic to work with.

Are there any areas they could improve?

I don’t think there’s anything they can improve on — they make a true partnership in customer service and understanding our business.

Any advice for potential customers?

Keep good communication with your account manager to ensure that everything is getting taken care of. Take advantage of the fact that they’re good at managing teams, which is another line to ensure that the project is going in the right direction.

Introduce your business and what you do there.

I’m the CEO of Health Gauge, as well as the publicly traded company that owns it.

What challenge were you trying to address with Daffodil Software?

We started working with Daffodil in April 2020, and we were interested in establishing our mobile application work using a development tool called Flutter.

What was the scope of their involvement?

Daffodil is responsible for the overall execution of our mobile applications development for the Android and iOS platforms using Flutter. In addition, they’re also responsible for the ongoing testing, code verification, and quality of the products.

Flutter is becoming a more popular toolset for creating consistency with both the Apple and Android mobile platforms, so we decided to work with that field based on past experiences.

What is the team composition?

I don’t really lead the tech development team for my company, but I’m plugged in on the daily channel so I have good visibility of what the team is doing overall. I just generally do my guidance with my CTO and my project manager here. The person who is most associated with us is Sushant (Key Account Manager), who sets up the calls.

How much have you invested with them?

We’ve invested at least $100,000 CAD (approximately $79,300 USD).

What is the status of this engagement?

We started working together in April 2020, and we continue to work today.

What evidence can you share that demonstrates the impact of the engagement? 

I can tell you that the measurement is more qualitative than quantitative. People are very impressed with the mobile app, and the feedback we get is all positive. We have both light and dark modes for both platforms, and the app is really quite impressive overall. Daffodil has done well in executing our vision, and they continue to be responsive to some of the tricky requests that we put on them.

How did Daffodil Software perform from a project management standpoint?

We regularly communicate through Skype where we require them to enter their daily tasks along with their estimate of time. They’ve done well to maintain that discipline, and it gives us great visibility on a daily basis — they keep us informed on what they’re working on, or when they’re not available. Moreover, they’re required to associate their tasks with JIRA-based deliverables, so that we can track them using a Kanban Board-like tool.

What did you find most impressive about them?

We like their ability to manage the resources well for us, and they conduct themselves like employees of our company. They have a good management oversight, degree of professionalism, and consistency. In addition, they’re quite responsive and we’ve been really happy with the work they’ve been doing for us.

We know them all by name, so there’s a really intimate relationship with the people from Daffodil. Our team is quite committed to meeting resources daily, so it’s good having people here in Canada, and it’s been great to be able to tap into that organization and build that relationship.

They work hard to maintain consistency between the two platforms, as there are always variations between them. This is good for our branding because we brought in a fairly demanding visual design and UI, and they’ve been doing a good job in establishing that design interface in addition to the underlying code work in Flutter.

The work we do in our company is quite original, and there's a lot of very sophisticated software underneath all of that. They’re just doing mobile applications, but we also work on online applications, AI, and neural net-based software development. All of these things have to work together, and they’ve been really responsive in making sure that everything is working.

Are there any areas they could improve?

There are always things to improve on. The thing that really comes to mind is how to maintain the hygiene points around articulating code with the comments and reinforcing that — so when bugs happen, we can find them. We’ve actually employed an additional resource at Daffodil, who is more of an expert in identifying bugs and maintaining the bug clean-up.

As far as improvements go, it would be great to see the continuing effort around the maintenance of code with comments and other supports because that’s not going away — we can do better.

Do you have any advice for potential customers?

Nothing’s really coming to mind at the moment. I’ve been quite happy even with the administrative stuff. They’re pretty consistent and I haven’t had any issues with how they administer and manage the organization. I’m generally quite pleased with working with them.

Introduce your business and what you do there.

I’m the manager at an energy management company.

What challenge were you trying to address with Daffodil Software?

We needed help with development.

What was the scope of their involvement?

We outsource our development to Daffodil. They help with our react native mobile app development for iOS and Android. They take care of everything from planning to delivery.

There’s an option for prospective clients to buy energy and see the benefits between different selections. The contracts are also handled 100% through the app.

What is the team composition?

I work with Nishant (Key Account Manager), Monika (Project Manager), and three other developers.

How did you come to work with Daffodil Software?

I found them through Upwork. We had an interview with them and other companies and I liked their portfolio. They had a reference who showed me an app that they’d completed with good reviews. We did a project with them at that point and we hired them for this project, too.

How much have you invested with them?

We spent $7,600.

What is the status of this engagement?

We started working together in September 2020, and we wrapped up in December 2020.

What evidence can you share that demonstrates the impact of the engagement? 

The app is working 100% well. We’re still testing at the moment but we’re very happy with the results right now.

How did Daffodil Software perform from a project management standpoint?

They were great. They had a very good grasp of the scope of the project with milestones and delivery dates. They kept track of everything and they were great at communicating.

What did you find most impressive about them?

They were very organized with planning the project. The team delivered everything on time with excellent quality. They delivered everything exactly according to the specifications.

Are there any areas they could improve?

No, they had a very good work methodology, especially since we were on different time zones.

Do you have any advice for potential customers?

I would definitely recommend them; they have a great team. They can fulfill all aspects of the work from planning and design to development. They’ll definitely deliver a great product for you.

Introduce your business and what you do there.

I’m the CEO of Spirituity Pte. Ltd. and we make Singapore-based products.

What challenge were you trying to address with Daffodil Software?

We wanted to develop an SMB application.

What was the scope of their involvement?

Daffodil Software is building our cloud-based mobile application. We provided them with wireframes and discussed what was needed. They transported to production and the app can be used for both Android and iOS.

What is the team composition?

There is a project leader and a couple of front-and backend developers, along with QAs.

How did you come to work with Daffodil Software?

We looked at all the records that were available publicly and saw that they had won many awards. When we asked them specific questions, they were the only ones who were able to understand our idea. When a partner understands things, the journey is smooth. We interviewed about 5–7 other developers and we had to explain every step to them. Daffodil Software was more organized and everything was in place. It seemed like they had a lot of experience.

How much have you invested with them?

We’ve spent about $50,000.

What is the status of this engagement?

We’ve finished the first phase and are onto the second. We started the collaboration around May 2020 and it is ongoing.

What evidence can you share that demonstrates the impact of the engagement? 

Everything we have recorded in terms of UX/UI has been great and everything is functioning.

How did Daffodil Software perform from a project management standpoint?

Their project management is excellent, especially with timing and keeping deadlines. We communicate with each other through Slack, daily. They respond very quickly, so if I have a problem in the morning, by the evening it’s solved. We also use Confluent and Trello to keep up with milestones.

What did you find most impressive about them?

The best part about Daffodil Software is that they’re very friendly and good people. The people they hired are all really good and we see them as our own team.

Are there any areas they could improve?

No, there is nothing.

Do you have any advice for potential customers?

You should go with them if you’re looking for someone to develop a mobile application. Most importantly, have the design UI ready before getting into development.