Dabster SoftTech

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of an Indian tourism company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dabster SoftTech?

As a tourism business, we sell products that are specific to different cities and cultures. I needed help creating a platform to manage products and drive business.

SOLUTION

What was the scope of their involvement?

Dabster SoftTech developed my platform using Node.js and PHP. The platform lists places to shop and has a product inventory management system.

What is the team composition?

3–4 people worked on my project. They developed according to my requirements.

How did you come to work with Dabster SoftTech?

I found them on Upwork.

How much have you invested with them?

I spent $7,800.

What is the status of this engagement?

I worked with Dabster SoftTech from April–July 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I don’t have any metrics for the platform because it hasn’t gone live yet. I’m working with a few small firms to add their products to the management system.

How did Dabster SoftTech perform from a project management standpoint?

Dabster SoftTech was punctual and provided me with daily updates. They sent their progress at the end of each day, and they discussed all of my inquiries with me. Working with Dabster SoftTech was a great experience; they were very professional. We communicated via WhatsApp, Skype, and email.

What did you find most impressive about them?

Dabster SoftTech was friendly and understanding. They worked according to the deadline.

Are there any areas they could improve?

I’ll be able to provide this feedback after my product has gone live and when I utilize them for active maintenance. Everything’s gone smoothly so far.

Do you have any advice for future clients of theirs?

I’ve recommended them to my friends. I was busy and couldn't check their updates everyday, but I suggest that clients do this, as they provide very good updates.

BACKGROUND

Please describe your company and position.

I am the Founder of Hetzel Organics

Describe what your company does in a single sentence.

Our company provides comprehensive medical services, treatments, and innovative solutions to improve patient health and well-being.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Dabster SoftTech to accomplish?

• Increasing online visibility and attracting more visitors.
• Optimizing the website for search engines (SEO).
• Implementing effective lead generation and conversion strategies.
• Enhancing the visual appeal and user experience of their website.
• Integrating e-commerce functionality for online sales.

SOLUTION

How did you find Dabster SoftTech?

• Online Search
• Referral

Why did you select Dabster SoftTech over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Dabster SoftTech were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work: 

• Planning and Discovery: Conducting initial meetings with the healthcare company to understand their objectives, target audience, and desired features. Defining the website's structure, pages, and functionalities. Conducting competitor analysis and market research. 
• Design and User Experience: Creating a visually appealing and intuitive website design that aligns with the healthcare company's brand identity. Designing a user-friendly interface and navigation to ensure ease of use. Incorporating responsive design to optimize the website for different devices (desktop, mobile, tablets). Creating wireframes and prototypes to demonstrate the layout and functionality of key pages. 
• Content Development: Collaborating with the healthcare company to develop compelling and informative content for the website. Creating clear and concise messaging that effectively communicates the company's services, expertise, and value proposition. Ensuring the content adheres to SEO best practices for improved search engine visibility. 
• Development and Implementation: Building the website using appropriate web technologies (HTML, CSS, JavaScript, etc.). Implementing content management system (CMS) functionality for easy content updates and maintenance. Integrating necessary features such as appointment booking, patient registration, or secure patient portals. Ensuring compliance with relevant healthcare regulations (HIPAA, GDPR, etc.). Conducting thorough testing and quality assurance to ensure the website functions correctly across different browsers and devices. 
• Integration and Functionality: Integrating third-party systems or APIs for seamless integration with electronic health records (EHR), appointment scheduling, or payment gateways. Implementing interactive features like chatbots, telemedicine options, or patient education resources. Setting up analytics and tracking tools to monitor website performance and user behavior. 

Key Deliverables:

• Website design mock-ups or prototypes. 
• Fully functional and responsive healthcare website. 
• Well-structured and optimized content for key web pages. 
• Integration of necessary features and functionalities. 
• CMS access for easy content management. 
• Compliance with relevant healthcare regulations. 
• Testing reports and quality assurance documentation. 
• Training materials or sessions for website management. 
• Ongoing support and maintenance options.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increased Website Traffic: Measure the number of unique visitors, page views, or sessions on the website over a specified period. A significant increase in website traffic indicates successful online visibility and user engagement.
• Improved User Engagement: Analyze metrics like average time on site, bounce rate, and pages per session to assess user engagement. Higher engagement metrics indicate that visitors are finding the website appealing, relevant, and easy to navigate. 
• Conversion Rate: Track the number of desired actions taken by visitors, such as appointment bookings, newsletter sign-ups, or inquiries. An increasing conversion rate demonstrates that the website is effectively driving user actions. 
• Enhanced Search Engine Visibility: Monitor keyword rankings and organic search traffic to measure the website's performance in search engine results pages (SERPs). Improved visibility indicates successful search engine optimization (SEO) efforts.
• Reduced Load Time: Measure the website's loading speed using tools like Google PageSpeed Insights. A faster loading time improves user experience and can lead to higher engagement and conversion rates. 
• Positive User Feedback: Gather feedback from website users through surveys, reviews, or user testing sessions. Positive feedback indicates that the website is meeting user expectations and providing a satisfactory experience.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Dabster SoftTech's project management involves overseeing and coordinating various aspects of a project to ensure its successful execution. Regarding the delivery of items on time, they meet the deadlines Their approach and commitment to customer satisfaction are responsive and proactive in addressing client needs. They maintained open lines of communication, promptly address concerns or requests, and provide regular updates on the project's progress.

What was your primary form of communication with Dabster SoftTech?

Email or Messaging App

What did you find most impressive or unique about this company?

They valued our feedback and incorporated it into their work, ensuring that the our needs were met to the best of their ability.

Are there any areas for improvement or something Dabster SoftTech could have done differently?

I didn't feel any issues during my project, for me everything was good.