Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
I don’t have any quantitative data, but we have received feedback from people who see the work. They say that the videos capture our culture perfectly, and they’re always upbeat and look professionally produced.
How did D-Mak perform from a project management standpoint?
We have a pretty basic project management process. We request a bid, they give us a price, they show up and do their work, and they produce an end product. If we need to tweak it, they’re accommodating. Although the work is not very in-depth from a project management perspective, in terms of performing the functions they were hired to do, D-Mak does a great job. They have great communication and conduct themselves with professionalism while they’re shooting on-site.
What did you find most impressive about D-Mak?
When you’re hosting an event, the recording should be really in the background. People don’t want to feel uncomfortable or in the spotlight. D-Mak stays on the sidelines, capturing the essence of what we do and how we do it without making their presence overt.
Are there any areas D-Mak could improve?
I can’t think of anything right now.