How did you select this vendor?
I did some shopping around both locally and nationally and after meeting with several advertising firms, Andrew and his team stood out. Andrews's passion and knowledge were enticing, he has the drive to be sure each of his clients is well cared for and he has hired a team of like-minded individuals who go the extra mile.
Describe the scope of their work in detail.
We began with several discovery meetings with Andrew and his team, he really wanted to get to know us as a company, which we appreciated! After that, they put together an action plan for us and presented it to us. We were on board with everything they wanted to do so we gave them the keys to the kingdom and let them work their strategy.
They report back every month, with an in-person meeting, with the measurable results in an easy to reach report with many graphs and bar charts and can be shared and understood by our entire company. They create marketing pieces as needed in may format to be used in various ways.
They also visit many of our locations across the United States to capture photos and video of the location's decor and staff, each has its own personality. Using the content they capture while in our restaurants they create beautiful ads and commercials.
What was the team composition?
Our Community Manager, Anna, is outstanding! She is highly skilled and knows how to get the job done, which is not an easy task when there are so many moving parts and often last-minute projects that we toss at her. She is smart, kind, and skilled, with a get it done drive.
Megan who handles our creative content is much like Anna in the fact she is skilled and proficient in what she does! We also have a team doing more of the behind the scenes work, our Digital Strategist Greg, Brand Advocate Caitlyn, and Graphic Designer Wes.
Then there are the guys behind the camera Josh, Andrew, and Ben who are great to work with on location during shoots. Even with a team as big as the above, Andrew is always just a phone call or email away and is eager to help.