Cyber Unit

BACKGROUND

Please describe your company and position.

I am the President of SSC Countertops LTD

Describe what your company does in a single sentence.

We manufacture and install natural stone surfaces on the interior or single family luxury homes

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Cyber Unit to accomplish?

• To maintain security
• To manage IT for us
• To manage all computer hardware

SOLUTION

How did you find Cyber Unit?

Online Search

Why did you select Cyber Unit over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Cyber Unit were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Security management and maintenance. 
• Password management software integration for key staff members. 
• Hardware installation, management and consulting. 
• Coordination with av contractors set up and maintain network

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Completion of projects.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

These guys respond extremely fast and are always on time.

What was your primary form of communication with Cyber Unit?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to answer the phone when we need support. They show up and work late when we need support the most

Are there any areas for improvement or something Cyber Unit could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the president of iias

Describe what your company does in a single sentence.

we're a digital marketing agency specializing in SEO, SEM and Web Design

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Cyber Unit to accomplish?

• securityu

SOLUTION

How did you find Cyber Unit?

• Referral

Why did you select Cyber Unit over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Him and his team help us operate comfortably and securly through all our devices from phones and tablets to computers

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

He helped us really understand what we needed to do to keep our network safe. Him and his team are great at helping you understand the dangers out there, what to look out for, and what to do in order not to get compromised because the rate of cyber hacks have increased year over year. You need someone like Cyber Unit so that you are safe.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

they had excellent communication and everything exceeded our expectations

What was your primary form of communication with Cyber Unit?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

their knowledge of the space and quick customer service are impressive

Are there any areas for improvement or something Cyber Unit could have done differently?

no

BACKGROUND

Please describe your company and position.

I am the Founder of 2Q Creations Corp

Describe what your company does in a single sentence.

Business coaching service helping clients to uncover blind spots and seize new opportunities

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Cyber Unit to accomplish?

• Cybersecurity

SOLUTION

How did you find Cyber Unit?

• Referral
• Clutch Site

Why did you select Cyber Unit over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Cyber Unit were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They install anti-virus software (SentinelOne) on all our devices

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

All our devices are being monitored by SentinelOne and we receive a monthly security report from the Cyberunit.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Immediately, we were paired with a project manager and a seasoned expert. Subsequently, they arranged a Zoom meeting to discuss our requirements.

What was your primary form of communication with Cyber Unit?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

We were impressed by their professionalism and quick response.

Are there any areas for improvement or something Cyber Unit could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Owner of Shift Accessibility Contractors Ltd.

Describe what your company does in a single sentence.

Shift Accessibility Contractors Ltd. is a General Contracting company who focusses on making homes safe, comfortable and accessible for people with disabilities, seniors, and people looking to age-in-place.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Cyber Unit to accomplish?

• Cyber Security

SOLUTION

How did you find Cyber Unit?

• Referral

Why did you select Cyber Unit over others?

• Pricing fit our budget
• Preferred vendor with a contractor group we work with.

How many teammates from Cyber Unit were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Cyber Unit has helped us create a safe digital environment for our team, including ongoing support in very sensitive situations. Included has been email and device security, plus cyber training for our full team.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Zero incidents.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Cyber Unit has incredible customer service.
• The team genuinely cares.
• They always delivered on time with great response times.

What was your primary form of communication with Cyber Unit?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• Competency
• response times
• communication
• incredible management.

Are there any areas for improvement or something Cyber Unit could have done differently?

None so far.

BACKGROUND

Please describe your company and position.

I am the President of Gables & Grove Inc.

Describe what your company does in a single sentence.

We execute on residential and commercial painting projects.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Cyber Unit to accomplish?

• Audit our existing structure
• Uncover security threats
• Offer continuing education to our team

SOLUTION

How did you find Cyber Unit?

Referral

Why did you select Cyber Unit over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Cyber Unit were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• A 20+ point digital security assessment was delivered and discussed. 
• Ongoing education was setup for all of our employees, who within a month had all tested thru the basics exam, greatly strengthening our team-wide security. 
• An important migration from Lastpass to 1password was achieved.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Improved team member security score 
• 1Password migration 
• Changes to employee agreement regarding critical BYOD and other security items

Describe their project management. Did they deliver items on time? How did they respond to your needs?

On time and extremely communicative.

What was your primary form of communication with Cyber Unit?

Virtual Meeting

What did you find most impressive or unique about this company?

I’m impressed with their attentiveness and positive energy. Most important, they have a comprehensive and deep knowledge of he subject.

Are there any areas for improvement or something Cyber Unit could have done differently?

None.

BACKGROUND

Please describe your company and position.

I am the Financial Analyst of a real estate company 

Describe what your company does in a single sentence.

real estate development and management

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Cyber Unit to accomplish?

• incident response
• cybersecurity support

SOLUTION

How did you find Cyber Unit?

• Online Search
• Referral

Why did you select Cyber Unit over others?

• High ratings
• Referred to me

How many teammates from Cyber Unit were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Email migration
• Firewall deployment for network security
• MFA deployment where possible 
• 1Password deployment for password management
• Computer security
• Re-opening of bank account with a report letter

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

emails works perfectly after migration, all the system is more secured than it used to be. password management makes all the work more secured and easier.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes. Either phone conversation and email communication are perfectly responsive.

What was your primary form of communication with Cyber Unit?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Everyone on their team was skilled in their respective fields. The teams were very professional. When they already worked on our project, some of the firms we asked for proposals even not coming back to us.

Are there any areas for improvement or something Cyber Unit could have done differently?

all good

BACKGROUND

Please describe your company and position.

I am the President/Owner of Big Foot Studios

Describe what your company does in a single sentence.

Our company is sound company that creates sounds for Movies, TV & Video Games

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Cyber Unit to accomplish?

• Helped us with our Cyber Security Policies
• Helped us to pass an infosec with Sony
• Ensured we use best practices with respect to our online work

SOLUTION

How did you find Cyber Unit?

Online Search

Why did you select Cyber Unit over others?

• Close to my geographic location
• Great culture fit

How many teammates from Cyber Unit were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Cyber Unit helped our company setup our Cyber Security policies and implement our cyber secure systems.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Cyber Unit helped us pass our infosec screening with Sony interactive

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Cyber Unit created a plan to get us up to the standards Sony required (as well as other international clients). All systems were in place and up and running in time.

What was your primary form of communication with Cyber Unit?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I like working with Cyber Unit because of the honesty they bring to the conversation and the way they were able to adapt to how we work. Our team is already a bit tech savvy, but working with Cyber Unit has allowed us to take it to the next level.

Are there any areas for improvement or something Cyber Unit could have done differently?

No

BACKGROUND

Introduce your business and what you do there.

I'm the co-owner of a beauty and cosmetics company.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with Cyber Unit?
We were having spam, malware, and security issues with our website and email.

SOLUTION

What was the scope of their involvement?

Cyber Unit provides cybersecurity services for us. The team has audited our on-site premises and made off-site remediation support through a firewall and an online annual security subscription. Cyber Unit has also migrated all of our issues to another platform.

What was the team composition? 

We've been mainly working with three members of Cyber Unit's team, including a technical expert, Divya (Sales), and Omer (Owner).

How did you come to work with Cyber Unit?

A friend referred Cyber Unit to us.

How much have you invested with them?

So far, we've spent around $2,000–$2,500 with them.

What is the status of this engagement?

We started working together in January 2023, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I'm very happy with Cyber Unit's work; every time I ask questions, they're available for me. The team has also successfully addressed all of the hacking and spam that has been messing with our emails and disabling us from keeping our correspondence and appointments with our customers. 

How did Cyber Unit perform from a project management standpoint?

Cyber Unit has been attentive to my requests via email and very explanatory during the process. Moreover, the team is swift with their work and timely with deliverables; they've audited our infrastructure in one day and set up the firewall in just another. Regarding communication, we use email.

What did you find most impressive about them?

Cyber Unit's streamlined communication is impressive; we're always talking directly to them instead of reaching out to a computer.

Are there any areas they could improve?

I don't think they can improve anything — they do what they say they will.

Do you have any advice for potential customers?

I recommend just emailing them and start working together.

BACKGROUND

Please describe your company and position.

I am the Project manager of Armarium Industries

Describe what your company does in a single sentence.

Residential and commercial millwork project management.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Cyber Unit to accomplish?

• Secure work computers
• secure mobile devices

SOLUTION

How did you find Cyber Unit?

Referral

Why did you select Cyber Unit over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Referred to me
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Ensure computers and storage are secure from hacking and virus attacks

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

No loss from virus or hacking attacks, next to no down time for recalibration or resetting machines.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, immediately upon initial request.

What was your primary form of communication with Cyber Unit?

Virtual Meeting

What did you find most impressive or unique about this company?

They immediately responded to any issues that arose. They were knowledgeable staff to resolve any settings or impediments to functionality

Are there any areas for improvement or something Cyber Unit  could have done differently?

Initial settings for some vendor sites could be a little rigorous, maybe make it easier to identify problems?

BACKGROUND

Please describe your company and position.

I am the Real Estate Advisor of Engel & Völkers Vancouver

Describe what your company does in a single sentence.

Real Estate Advisors

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Cyber Unit to accomplish?

• Maintain Security for our client files
• No down time
• Maintain functionality

SOLUTION

How did you find Cyber Unit?

Ongoinglong term service

Why did you select Cyber Unit over others?

• Company values aligned
• They are good!

How many teammates from Cyber Unit were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Transfer Drop Box data to a new computer that did not work at the Apple Store after two attempts and several hours of time spent. Fix iCloud email address that did not transfer.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project was a complete success! very happy that everything is working again.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

yes on both counts!

What was your primary form of communication with Cyber Unit?

Virtual Meeting

What did you find most impressive or unique about this company?

Built in redundancy. The person I usually deal with was away due to illness and the new contact was also great!

Are there any areas for improvement or something Cyber Unit  could have done differently?

Not that I know of