We make IT possible!

Our services are designed to take your business to the next level, reducing the gap between you and the heights of success you wish to achieve.

Empowered by 12+ years of experience in the field of IT, CIS has the right expertise to help you with all your technology needs. We have consistently delivered optimal solutions for our wide-ranging global client base. Leverage our rich experience for your unique IT requirements.

CIS has established itself as a leading name in providing exceptional technology solutions and services that always adhere to globally recognized standards and latest technology trends. Through our offerings, we help organizations attain their business objectives thus driving them to success.

Highly optimized solutions and services across wide range of industry domains. Some of our key services include application development, open source development, mobile application development, business intelligence and analytics, business process management, cloud infrastructure implementation, front-end design and digital marketing.

 
$5,000+
 
$25 - $49 / hr
 
250 - 999
 Founded
2003
Cyber Infrastructure Inc.
2880 Zanker Road, #203
San Francisco, CA 95134
United States
Cyber Infrastructure Inc.
715 Peachtree St NE
Atlanta , GA 30308
United States
Cyber Infrastructure Inc.
175 SW 7th St #2009
Miami, FL 33130
United States
Cyber Infrastructure Inc.
1185 Avenue of the Americas.
New York, NY 10036
United States
Cyber Infrastructure Inc.
37 Floor 1 Canada Square, Canary Wharf
London E14 5AB
United Kingdom
Cyber Infrastructure Inc.
10 South Tukoganj
Indore 452001
India
Cyber Infrastructure Inc.
#111, North Bridge Road, Peninsula Plaza
Singapore 179098
Singapore

Portfolio

Key clients: 

British Telecome

Bell Canada

Mannatech

SOLUTION FOR EFFICIENT AND ORGANIZED NEWS MANAGEMENT

The client provides effective yet simple web portal to create, store, manage and  publish online news. This portal can be used by individual journalists for their  independent use or it can be used by entire editorial offices of newspapers, online  news portals and television and broadcasting services

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LATEST NEWS IN A WIDE ARRAY OF CATEGORIES

This renowned client from media and entertainment industry has a website which shows news in different categories. There are more than 35 categories (feeds) of news on the website. Each category contains more than 300 news items. There are currently more than 2000 news items available on the website.

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VOICE MESSAGING SOLUTION FOR COMMUNICATION

This is a SaaS based application that allows an organization’s users of same network to communicate with each other through voice messages.

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E-SIGNATURE SOLUTION FOR SMOOTHER BUSINESS PROCESSES

Esignly is a product of  Cyber Infrastructure (P) Limited . Esignly offers the most  complete solution for preparing, signing, sending, and managing documents online

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LEADING PARCEL DELIVERY COMPANY

This client is a leading parcel delivery expert with coverage area extending across  Australia. Client offers both international and domestic parcel delivery services.

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E-COMMERCE APPLICATION FOR EXCLUSIVE RANGE OF CAMERAS

This is an e-commerce application that provides high-quality action and dashboard cameras at competitive prices. The cameras and accessories are sourced from a network of over 500 manufacturers. The application has an extensive collection of merchandise to offer customer with camera for any occasion. The client is based in UK and all products are shipped from the UK to the customer. Almost all products can be shipped to anywhere within the European Union and to USA.

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AN AUTOMOBILE PORTAL CATERING TO DIFFERENT STAKEHOLDERS

This is a car automobile portal that caters to three different  roles: Admin, Car owner and Shop owner. Admin has full  access to the website as well as the car owner and shop owner  accounts. Shop owner can manage all his customers(car  owners). Car owner can add vehicle information and  communicate with shop owner.

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UNIQUE MOBILE APPLICATION WITH MULTIPLE FUNCTIONALITIES

This mobile application serves as a multi-functional store where one can avail various services like recharge of any mobile phone & DTH service, utility bill payments, do shopping and a lot more.

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HUGE RANGE OF ONLINE CASINO GAME

The client offers a wide array of online casino games like table games, slots, video poker and arcade games. In total there are over 320 exciting games that give users chance to have fun and earn money. Users can download the software and play or they can play directly on the website. The website offers a highly secure environmentto play all favorite games and discover new ones.

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ONLINE DIAGNOSING PLATFORM AND HEALTH RECORDS MANAGEMENT

This is an online diagnosing platform helping people to find current diagnosis by making use of the wisdom of the crowd. User can explain his problem and submit it for review by other so-called diagnosers who then contemplate the problem and come up with possible diagnoses. The diagnosers are rewarded with points for effort and results. The web application also provides facility using which people can keep their medical information secure and accessible in one place.

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WEALTH OF INFORMATION ABOUT MIDDLE EASTERN FINANCIAL MARKET

The client has an online portal that provides information and education related to financial markets of Middle East. The portal provides accurate and latest information, analysis, views and news about Middle East finance markets as well as tools which people can use to analyze these markets and evaluate their traded assets. The portal also has an online community where people from across the world can communicate and share their knowledge about Middle East finance markets with each other via articles, commentaries, blogs, messages and chats. The portal also educates about basics of investments. There is an eStore page where individuals can opt for training basics of investments. There is an eStore page where individuals can opt for training courses offered by participating regional training institutes.

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EASY TRAVEL PLANNING WITH COMPLETE ONLINE BOOKING SOLUTIONS

The client is a travel commerce and technology services vendor determined to help travel  agencies in taking their travel operations online seamlessly. Client provides holistic travel  planning solution that comprises of basic services like online air and hotel booking along with  many advanced facilities like integration with back office and accounting systems, Interac  payment option, PNR management, and application of web analytics and business intelligence.  Client has made it safe for travel agencies to operate online with its several security layers like  3D Secure Technology for air booking engine and three-tier charge back protection against credit card frauds.

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PREPARING PEOPLE FOR A SUCCESSFUL CAREER

The client is dedicated to help international students override the English language barrier by providing them with high-standard, professional English writing for their academic endeavors. In addition to custom English writing services, client works with leading corporate HR experts to train students for job placements.

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RENOWNED TRAVEL PORTAL WITH COMPREHENSIVE TRAVEL BOOKINGS

The client has one of the largest travel portals in the world. The travel portal features a booking engine to enable the customers to do airline as well as hotel bookings. The portal also allows travel agents to book tickets on behalf of their customers. The portal has hundreds and thousands of transactions taking place on a monthly basis.

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Reviews

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Feature Development for Music Website

"The team’s enthusiasm for the project never diminished, and they always made useful recommendations."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Feb. - Apr. 2013
Project summary: 

Cyber Infrastructure Inc. added new features to a website, including a virtual payment system, an invoice management tool, and 

The Reviewer
 
11-50 Employees
 
London, United Kingdom
Victor Austen
Director, LABELBOOSTER
 
Verified
The Review
Feedback summary: 

The features transformed the platform to match its original purpose while attracting thousands of enthusiastic new users. Cyber Infrastructure Inc. was remarkably dependable and committed. They worked long hours, delivered on every promise, and built a stable, honest partnership. 

BACKGROUND

Please describe your company and your position there.

We help new and budding music artists and labels find their footing in a competitive industry by offering a web platform where they can promote and sell music, event tickets, and products. Artists and labels use this platform to build their brand and reputation. I'm the director of the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Cyber Infrastructure Inc.?

Our website had only basic functionalities and needed major work. We realized that our existing website couldn't accommodate our rapid growth.

What were your goals for this project?

We wanted to offer more services and features to our users. We decided to include some new features and enhancements to make it more robust.

SOLUTION

How did you select this vendor?

I learned about Cyber Infrastructure Inc. from associates.

Describe the project in detail.

During initial discussions with Cyber Infrastructure Inc., I got positive vibes from the team. We laid out the new features that we wanted to integrate, and the developers kindly acknowledged all our requirements.

After thorough deliberation, they started development. In a short time, Cyber Infrastructure Inc. successfully developed artist and label, music, news, brand, event, product, and video management features. They also built a commission system, promotional and advertising system, messaging system, and invoice system. They used a custom PHP framework, MySQL, Smarty Template Engine, and Node.js.

The most remarkable feature that Cyber Infrastructure Inc. built was the virtual payment system. This system runs on virtual currency, allowing affiliate users to manage money and track their investments online. This currency can purchase albums, songs, and even tickets.

What was the team composition?

A team of six people closely worked on our project. It included a team lead, three senior developers, and two junior developers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The updated website gained a lot of traction with our target audience. After we revised the web application and added features, we saw a massive surge in the number of users. We eventually reached thousands across the world.

Our users, mostly young artists and label owners trying to make their mark in the music industry, received the website well. It now serves as an all-in-one advertising and sales solution, which was our aim. We're glad that Cyber Infrastructure Inc. shaped the website.

How effective was the workflow between your team and theirs?

Even though this was the first time we had worked with Cyber Infrastructure Inc., they quickly established a comfortable working environment and made us feel like we had been together for a long time. Our work cultures are similar, so it didn’t take long for us to build a cooperative, productive relationship.

Cyber Infrastructure Inc. acted as a solid rock that we could blindly depend on. There were few times when we needed work done urgently, so their developers stayed late in the office. We appreciated that they went the extra mile when the need arose.

From the quality of work and reports, it was evident that they took our project seriously. Working with Cyber Infrastructure Inc. was hassle-free and convenient.

What did you find most impressive about this company?

It’s hard to pick just one thing since we observed so many impressive qualities. The team’s enthusiasm for the project never diminished, and they always made useful recommendations from their technical expertise. When the workload increased, they increased their own efforts and attended to the extra work. Cyber Infrastructure Inc. didn't make any unrealistic promises. They had an honest, transparent approach.

Are there any areas for improvement?

As long as a business is clear about what it wants, it should have no problem working with Cyber Infrastructure Inc.

5.0
Overall Score They have the right technology solution for every complex requirement, and are truly exceptional!
  • 5.0 Scheduling
    ON TIME / DEADLINES
    The project was developed over several phases, always sticking to the allotted timeline.
  • 5.0 Cost
    Value / within estimates
    It was appropriately priced.
  • 5.0 Quality
    Service & deliverables
    The deliverables had minimal defects.
  • 5.0 NPS
    Willing to refer
    I have already referred them.

Business Process Assistance for Cleaning Company

“They conduct themselves professionally, showing a high level of patience and understanding in their work.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Oct. 2017 - Ongoing
Project summary: 

Cyber Infrastructure Inc. handles a cleaning company’s internal processes, including recruitment, sales management, and customer relations. They coordinate with staff, assuring the quality of their service.

The Reviewer
 
11-50 Employees
 
Hull, United Kingdom
Daniel Smith
Chief Operations Manager, ICS Cleaning
 
Verified
The Review
Feedback summary: 

A valuable addition, Cyber Infrastructure Inc. has played role in boosting business, reducing costs, hiring excellent staff, and managing customer relationships with minimal issues. They quickly grasped the internal operative flow, smoothly and proficiently assimilating into an effective work pace.

BACKGROUND

Please describe your company and your position there.

I’m the chief operations manager at ICS Cleaning. We offer housekeeping services.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Cyber Infrastructure Inc.?

We were struggling to handle sales, recruitment, and customer service needs on our own, so we decided to try to minimize our operating costs and free up some of our office space by outsourcing the work.

What were your goals for this project?

We wanted a dedicated and cost-effective partner that we could trust to hire credible cleaners for our company, interact with our prospective clients, secure cleaning contracts, and ensure a high quality of service for our current clients.

SOLUTION

How did you select this vendor?

We discovered their profile online.

Describe the project in detail.

CIS Infrastructure Inc. provides virtual assistants that handle the various aspects of our recruitment, sales, and customer services processes. They search out available job vacancies and run hiring campaigns to fill them. They post ads on social media channels and other online platforms to encourage interested cleaners to join our company. They create and maintain database records that detail new, prospective, current, past, and backup cleaners, coordinating all of their verification processes, background checks, and schedules. In terms of customer service, they address incoming client calls and share feedback with our cleaners, supervisors, and customers about the quality of the service rendered. They also make sure our staff is equipped with all of the tools necessary to clean thoroughly and efficiently.

Additionally, they support us in finding new clients, communicating with interested prospects via live chats. They keep detailed records of these efforts and they follow-up with any leads that seem promising. Lastly, they listen to our customer’s needs and provide quotes and contracts accordingly.

What was the team composition?

We hired three virtual assistants from Cyber Infrastructure Inc., but if they are ever unavailable, they provide backup team members.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They’ve been very helpful additions to our business resources. Thanks to their excellent communication skills and follow-up processes, we’ve been winning more cleaning contracts. They recruited a multitude of talented cleaners, and they manage them very efficiently. Relationships between our staff and our customers are generally free of any tension.

All parties are happy with their smooth and proficient approach to administration. They’ve also saved us a significant amount of both time and money. Partnering with Cyber Infrastructure Inc. has proved to be a rewarding strategic decision. Overall, we’re boosting incoming revenue, but at the same time reducing our business costs.

How effective was the workflow between your team and theirs?

We were surprised by how promptly they adjusted to our specific operation style. We had a few introductory sessions, explaining how our business worked and the various tasks we wanted them to do. Their team quickly grasped the information and continue to carry out the work according to our exact instructions. They’re wonderful, consistently updating us on their progress so we can maintain control over the business.

What did you find most impressive about this company?

Despite it not being their first language, they have a good command of the language in terms of both writing and speaking. The team puts in extra effort to ensure we meet our goals. They conduct themselves professionally, showing a high level of patience and understanding in their work.

Are there any areas for improvement?

So far, we have no complaints, which is why we continue to work with them.

5.0
Overall Score They’re a top-notch company that really knows how to please their clients.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    So far, they haven’t missed a deadline.
  • 5.0 Cost
    Value / within estimates
    They’re not expensive at all and they offer valuable services.
  • 5.0 Quality
    Service & deliverables
    They hold themselves to a high standard, stressing quality in all of their work.
  • 5.0 NPS
    Willing to refer
    I highly recommend them.

Restaurant Guide Mobile App for Food Review Platform

"We were really happy with the way CIS handled our app; they truly made us feel valued."  

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Jan. 2015 - Ongoing
Project summary: 

To elevate restaurant experiences for patrons in various locations, Cyber Infrastructure Inc. created a robust, complex app that features search, reservation, online ordering, and interactive functionalities. 

The Reviewer
 
51-200 Employees
 
New York City Metro Area
Theo Staples
Managing Partner, Resy
 
Verified
The Review
Feedback summary: 

The app, which was launched ahead of schedule, rapidly generated a dedicated user base and exceeded performance expectations in a small, competitive market. Cyber Infrastructure employed efficient, structured project management with an attentive and engaged approach to customer service. 

BACKGROUND

Please describe your company and your position there.

I am a managing partner for a mobile platform dedicated to improving food experiences through searches of local restaurants, cafés, and cuisines. 

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Cyber Infrastructure Inc.?

We hired Cyber Infrastructure to create a mobile app that combined a variety of food related services and would help users discover the best local eateries for dining, take out, or home delivery. 

What were your goals for this project?

A mobile app best fit our goal of reaching the most number of people. We wanted the app to serve users in multiple ways, not only as the perfect guide for finding eating establishments in various cities, but for everything from making reservations, ordering food online, and finding directions to the restaurant to reading reviews and feedback or posting their own. 

SOLUTION

How did you select this vendor?

After conducting in-depth, extensive research for an experienced IT company, I decided to outsource our project to CIS.  

Describe the project in detail.

The app is equipped with several interesting features that anyone passionate about eating good food can appreciate. Users can search eateries by cuisine type, then view any photos, reviews, menus, or contact information for a particular restaurant. They can either order food for home delivery or reserve a table at the desired establishment, then post their own reviews or upload photos detailing their experience. The app also offers attractive promotional offers and discounts as well as directions and maps to the restaurants. 

What was the team composition?

Our assigned team consisted of three mobile development experts. 

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Developing a unique mobile app that performs above average in its niche is difficult, but CIS did it for us! Our target consumer market readily accepted the app, quickly resulting in a broad loyal user base that continues to grow with regularity. To meet the high expectations and demands of this increasing audience, we are proactive in performing upgrades; to date, we have released more than 50 versions of the app on the Google Play Store and iTunes, all with help from CIS. We are confident that our efforts will produce exponential results in user growth.

How effective was the workflow between your team and theirs?

The developers took the time to understand our explanation of the app’s complex technical and business requirements. They quickly sketched out a project roadmap that would facilitate on-time completion and followed it perfectly. To maintain an organized approach to the vast scope of the app, the team divided the entire workflow into separate modules that they then completed in succession. The extensive animation requirements were a little more time-consuming than other tasks, but eventually, all of the elements came together nicely and the first version was ready for launch ahead of schedule. 

What did you find most impressive about this company?

CIS is a one-of-a-kind company with the ideal combination of quality customer service, experienced-based knowledge, and a sincere interest in their clients’ projects. We were really happy with the way CIS handled our app; they truly made us feel valued.  As we continue to bring post-launch development and enhancement work to them, we are always greeted with the same kindness and enthusiasm.

Are there any areas for improvement?

No.

4.5
Overall Score They earned full marks for professionalism, communication, client relationship management, and, of course, technology expertise.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Deadlines were followed religiously.
  • 5.0 Cost
    Value / within estimates
    We definitely got what we paid for.
  • 5.0 Quality
    Service & deliverables
    We had no complaints at all. The overall quality was impressive.
  • 5.0 NPS
    Willing to refer
    We have already referred them.

Online Platform Development for Healthcare Company

"They were flexible and accommodating, so we never felt limited in the features we wanted."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Apr. 2010 - Sept. 2010
Project summary: 

After wireframing, Cyber Infrastructure Inc. (CIS) developed a web platform app. They configured the frontend, created a backend database, and fashioned a user forum.

The Reviewer
 
1-10 Employees
 
Amsterdam, Netherlands
Dan Millar
Senior IT Manager, Diagnosy
 
Verified
The Review
Feedback summary: 

The platform CIS created was extremely successful with the target audience. The team was technically gifted, creating dynamic solutions to challenging features. They always communicated clearly and were meticulous with every line of code.

BACKGROUND

Please describe your company and your position there.

Our company works on developing quality IT solutions for the healthcare industry. We identify address industry-specific challenges with creative technology. I’m the senior IT expert at the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Cyber Infrastructure Inc.?

We needed CIS to help create a web platform. 

What were your goals for this project?

We wanted to create a unique healthcare portal. A place where people can find answers for their complex medical problems. The platform needed to help patients store and manage their medical records in a secure and efficient manner. It also needed to assist in finding a plausible diagnosis for patient's healthcare issues through a forum. We needed some users to be identifiable as ‘diagnosers’ within the app.

SOLUTION

How did you select this vendor?

We were looking for affordable Indian IT companies on Google. Our search yielded numerous results, including CIS. We picked them because we were impressed with their extensive years of IT experience, global delivery model, and cost-friendly services.

Can you go into detail about the services they provided and the scope of the project?

CIS first created a wireframe that focused on our core requirements. Then, CIS designed the app to easily store tons of medical records and configured it to maintain data over the years. They programmed the frontend to be easily accessible and backend to be secure. Their team also created a forum where users can ask about their medical issues and receive guidance from experts. They kept refining it until we reached the optimal version.

What was the team composition?

We worked with three developers and one team lead.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The platform was an amazing success for our company. Out of our other healthcare-related platforms, this was one of the most successful. The platform can easily deal with complicated processes and keep it simple. It really struck a chord with patients.

How was project management arranged and how effective was it?

Their team was full of dynamic and diligent developers. They were amazing at the technical aspects but also great at project management. Their communication was honest and clear, detailing every step of the work they did and estimating timelines. They reported to us daily on project tasks.

What did you find most impressive about this company?

We had zero instances of miscommunication or misunderstanding between us. They were always accessible and communicated on ideas thoroughly. Whenever we had a new idea, we could comfortably reach out to them for feedback. They were flexible and accommodating, so we never felt limited in the features we wanted. We were also pleased to see them come up with good suggestions for the application. Instead of treating our project like just another job, CIS team exhibited real care and commitment towards making the application extraordinary.

5.0
Overall Score One of the best and most hard-working IT companies in India.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Everything was delivered in a timely fashion.
  • 5.0 Cost
    Value / within estimates
    They were budget-friendly.
  • 5.0 Quality
    Service & deliverables
    They surpassed our expectations.
  • 5.0 NPS
    Willing to refer
    I referred them already.

Magento E-Commerce Dev for Apparel Brand

"They came up with a feasible solution for every challenge along the way."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Nov. 2015 - Mar. 2016
Project summary: 

CIS developed a responsive, custom Magento e-commerce platform for an apparel brand. It included advanced features like a store locator, image slider, and social media plugins. 

The Reviewer
 
11-50 Employees
 
New York, New York
Marilyn White
Co-Managing Partner, Faviana
 
Verified
The Review
Feedback summary: 

The platform enhanced the brand's public image, expanded its sales reach, and unlocked lucrative new markets. Cyber Infrastructure devised innovative solutions and delivered comprehensive progress reports. Their creativity, transparency, and dedication were on constant display. 

BACKGROUND

Please describe your company and your position there.

We’re a popular brand of chic and trendy dresses for women, and I’m the co-managing partner of retail.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Cyber Infrastructure Inc.?

We worked with Cyber Infrastructure to develop a Magento e-commerce website for our retail brand.

What were your goals for this project?

We wanted our website to look unique and attractive while ensuring that it synchronized with the core of our brand. Our aim was to make our products just as easily available online as they are offline.

SOLUTION

How did you select this vendor?

While looking for quality Magento providers, we interviewed many companies but were not satisfied with any of them. Somewhere along the line, we came across Cyber Infrastructure. After following up on our instinct and discussing our project extensively with them, we were satisfied with their approach and brought them onboard.

Can you go into detail about the services they provided and the scope of the project?

Cyber Infrastructure developed our Magento website from scratch, customizing it to meet our particular needs. Since this is an e-commerce website for beautiful apparel, we obviously wanted it to have visual catchiness and appeal.

The Magento theme they developed was ravishing in every sense of the word. Cyber Infrastructure also incorporated cool features, such as a store locator, social media integration, responsive design, a customized product image slider, and a “Load More” message on the product listing page. They also optimized its speed and performance. They completed the project over three or four phases. At the end of each phase, we saw promising results.

What was the team composition?

Three developers worked on our website under the leadership of a single team lead.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

To remain competitive in our industry, it’s important to have a good website. The Magento website is helping our brand establish a great online presence. Our earlier reach was limited, but with this website we have captured new markets for our products. Our offline customers are delighted because they have a new way of shopping with us.

How was project management arranged and how effective was it?

The manner in which Cyber Infrastructure handled our project clearly demonstrated their sharp grasp of and experience with e-commerce application development. After only working with CIS for a few days, we realized the degree of professionalism, commitment, and honesty with which they worked. We stayed on top of their progress because they delivered the proper work updates while remaining responsive and accessible.

What did you find most impressive about this company?

Their persistence impressed me most. Their developers faced challenges while working on our custom requirements, but they never threw their hands up in the air and said they couldn’t do it. They came up with a feasible solution for every challenge along the way.

4.5
Overall Score I enjoyed working with such a renowned, experienced company.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Barring a few occasions, they were always on time.
  • 5.0 Cost
    Value / within estimates
    Their prices were competitive.
  • 5.0 Quality
    Service & deliverables
    I think CIS deserves a gold medal in their project management skills.
  • 5.0 NPS
    Willing to refer
    I have already referred them.

Mobile App Dev for Fishing Startup

"We hit the right spot while working together and achieved a lot within a very short period."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
July 2014
Project summary: 

Cyber Infrastructure created a mobile app that presents environmental and atmospheric information to fishers. The app uses geo-location to pinpoint species in the water and allows users to take photos.

The Reviewer
 
11-50 Employees
 
Waterloo, Ontario
Ana Torres
Self-Employed, FISHBOUY
 
Verified
The Review
Feedback summary: 

The app has been downloaded hundreds of times and is praised highly for its ease of use. Cyber Infrastructure skillfully balanced interconnected development tasks with a steady hand, ensuring problem-free project management. As a firm, they’re willing to expand their horizons and ask questions.

BACKGROUND

Please describe your company and your position there.

I’m the founder of FISHBOUY, a mobile that that gives fisherman data about the water and environment, which allows them to plan and analyze their fishing efforts.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Cyber Infrastructure Inc.?

I needed to develop a mobile app centered around fishing activity.

What were your goals for this project?

I wanted to help users plan more fruitful fishing trips by giving them the necessary data.

SOLUTION

How did you select this vendor?

They were suggested to me by an acquaintance, and then I followed up with my own extensive research.

Describe the project in detail.

The app does everything from giving historical and real-time environmental conditions like weather and water, to capturing high-quality, fish photos. It also assesses whether the fisherman and fish species are in the same waters using geolocation algorithms. The amount of data to be managed within just an hour is measured in GBs.

What was the team composition?

Three or four mobile developers from CIS worked on the development.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The app has been readily adopted by hundreds of fishermen as part of their daily efforts. According to the reviews I’ve received, users like its simplicity and user-friendliness the most. A fisherman doesn’t need to be a technology wizard to use this app. It simply makes fishermen better at their jobs, increasing their earning potential in the process.

How effective was the workflow between your team and theirs?

We hit the right spot while working together and achieved a lot within a very short period. Even amidst tight schedules and stressful times, the team kept working coolly and patiently. Their constant cooperation put my mind at ease. They managed the app development proficiently and smoothly.

What did you find most impressive about this company?

The best thing about CIS was their willingness to learn and try new things. Whenever they felt stuck, they didn’t hesitate to clarify their doubts with me. They took the time to understand what I was asking of them.

Several minute, critical details needed to be taken care of at the same time, since they were interdependent. Amidst such challenges and complexities, CIS was a source of relief and assurance. They were all very experienced in mobile technologies, which was evident in the way they worked.

Are there any areas for improvement?

Sometimes we miscommunicated, but that was probably because we come from different places and cultures.

5.0
Overall Score They're an outstanding company with exceptional technological abilities.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They completed tasks either early or on-time. They were never late.
  • 5.0 Cost
    Value / within estimates
    They weren't too costly.
  • 5.0 Quality
    Service & deliverables
    My hat is off to their attention to top-class quality.
  • 5.0 NPS
    Willing to refer
    I've referred them already.

Streamlining Process Web App for Import/Export

“All great projects end up being great because of the people involved, and working with CIS reinforced that idea.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
June 2016 - Dec. 2016
Project summary: 

CIS developed a business process web app to improve organization and transparency. They built modules to manage orders and inventory, facilitate information sharing, and monitor production levels.

The Reviewer
 
1,001-5,000 Employees
 
EL Segundo, Canada
 
Verified
The Review
Feedback summary: 

Business costs and overhead both decreased, and global operations are adequately supported. CIS’s professionalism and expertise contributed to an energetic partnership, and their response time sets them apart. Their commitment to success is evidenced by their constant support and thorough planning.

BACKGROUND

Please describe your company and your position there.

I’m the co-managing partner of Scanwell, an import/export company. We specialize in agricultural goods, electronic items, and spare machinery parts.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Cyber Infrastructure Inc.?

We needed help to build a customized, web-based application that would assist us with order and inventory management, shipments and deliveries, connecting with stakeholders in various phases, planning, and quotations.

What were your goals for this project?

Not having centralized control over what’s happening across different stages, as well as struggling to attain transparency, visibility, and organization in our business processes, made us decide to get external help, especially in terms of technology. The idea behind the app was to offer solid, stable, digital support for the business.

SOLUTION

How did you select this vendor?

A friend who had previously worked with CIS for his business, which is completely different from ours, was highly satisfied with the experience, so he recommended them to me.

Describe the project in detail.

After talking with an executive about what I was looking for, I connected with the senior Microsoft expert and talked about the technical details of the project. CIS developed various modules to manage orders and inventory, track and trace production, handle shipping and delivery, and enable information and document exchange among stakeholders.

What was the team composition?

I first connected with a designated executive and their head Microsoft expert, but our project team was made of four junior developers, three senior developers, and a team leader.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We’ve been able to bring down our business costs and overhead, and the application is robust, scalable, and powerful enough to support our global operations.

How effective was the workflow between your team and theirs?

We communicated with easy collaboration tools to sharpen our business and technical requirements, and we used an Agile methodology throughout development. They were all professionals, and experts in their respective technology fields, so we were able to create and maintain a healthy working dynamic with them.

We were so effective together that I’d be more than willing to work with them again. The team always stayed on top of our requirements, worked with efficiency to produce outstanding work, and were motivated to succeed throughout the project.

What did you find most impressive about this company?

People at CIS are passionate and knowledgeable about their work. They take clients seriously and make genuine efforts to help them out. They provide dedicated assistance from the beginning to the end of the project, and you never feel like you’re lost; there’s no wondering where you’re headed. They lay out a project roadmap and do their best to stick to it.

I must point out that the CIS team’s response time is amazing. There was a time difference between our respective working locations, but we almost never realized it. All great projects end up being great because of the people involved, and working with CIS reinforced that idea.

Are there any areas for improvement?

I wouldn’t change anything about my experience working with CIS.

5.0
Overall Score They’re a good IT company that’s powered by good people.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They met deadlines with punctuality.
  • 5.0 Cost
    Value / within estimates
    They respected our budgetary constraints and delivered superb solution within the same.
  • 5.0 Quality
    Service & deliverables
    They were excellent with both service and deliverables.
  • 5.0 NPS
    Willing to refer
    I’ve already referred them to my friends

Administrative Software for Private Elementary School

“They quickly grasped what our vision was and directed their efforts in that direction.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Mar. 2013 - Jan. 2015
Project summary: 

Cyber Infrastructure Inc. developed enterprise software applications for a school administration, working to incorporate several applications within a web-based solution.

The Reviewer
 
11-50 Employees
 
Tehachapi, California
Ellena Ullman
Directror, Heritage Oak School
 
Verified
The Review
Feedback summary: 

The solution ensures the school is able to run smoothly, with all users finding the software to be easy to use, fit for purpose, and high quality. The team was dedicated throughout the project, regularly asking for input while also making interesting suggestions of their own.

BACKGROUND

Please describe your company and your position there.

I’m the director at a private elementary school, dedicated to providing quality primary education to young children in their formative years.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Cyber Infrastructure Inc.?

We were struggling with offline and paper-based administrative processes in our school. We wanted to streamline the administrative aspects so that we could keep our operational costs under control, minimize the manual effort in administration, and focus more on our main goal of delivering good education.

What were your goals for this project?

We wanted a highly functional web solution, comprised of several software applications to take care of various school-related processes. That includes student attendance, teachers timesheets, fee payments, after school programs, substitute teachers management, notifications and announcements, and several other important school workflows.

SOLUTION

How did you select this vendor?

We wanted high-quality yet affordable software development services, because we were planning to take almost our entire school administration online. That meant that a lot of work had to be done over a significant period of time. We realized that offshore software development would fit our budget and project requirements well. We started looking online for software outsourcing companies in India and came across Cyber Infrastructure. We were impressed with their body of work and decided to give them a try after holding a brief discussion with them.

Can you go into detail about the services they provided and the scope of the project?

The solution is actually a collection of several web applications designed for teachers, administrators, and even school cafeteria staff. The objective was to give all these groups an online system, with accurate and real-time visibility into the administration of different activities and workflows.

What was the team composition?

We had a team with two junior developers, four senior developers, and a team lead. We really enjoyed our collaboration with this wonderful team. They worked closely with us at every step, asking for our input and offering their own suggestions from time to time. The overall working dynamic was smooth and efficient.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Our school now runs a lot more effectively than it did a few years ago. Everybody is happy with the applications, from teachers to parents to administrative staff. The paperwork load, as well as the number of manual errors, has massively reduced.
It’s much easier to keep track of important school management aspects as we no longer have to manage multiple spreadsheets. Our time, energy, and money are now better spent on more important things.

How was project management arranged and how effective was it?

The workflow structure was professional and organized. They started with a timetable that clearly outlined what development work needed to be done and on what timescale. Each day, they gave us detailed reporting on what work had been completed.

Their understanding of our technical and functional requirements was excellent, they quickly grasped what our vision was and directed their efforts in that direction. The team has great work ethics and it was a pleasure working with them.

What did you find most impressive about this company?

Their scope of technical and industry expertise. They had a feasible solution for every problem or requirement that we posed. They used their IT experience in the education sector to give us guidance at several stages. They also have a very positive attitude and approach to work.

Are there any areas where they can improve?

Throughout the time that we worked with them, we faced no issues at all. We were completely satisfied with the service we received.

5.0
Overall Score They’re an experienced and trustworthy IT company for ambitious software projects.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    The project proceeded in an orderly fashion and was delivered to us within expected timeline.
  • 5.0 Cost
    Value / within estimates
    Very affordable and totally worth it.
  • 5.0 Quality
    Service & deliverables
    They greatly exceeded our expectations by providing us with superior quality applications and outstanding end-to-end client service.
  • 5.0 NPS
    Willing to refer
    I’ve already referred them.

Enterprise Software for HR Management System

"They were thorough professionals in every aspect of their work."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
June 2016 - Oct. 2017
Project summary: 

Cyber Infrastructure developed a cloud-based HR management system from scratch that can manage a wide range of employee-related activities for a company of any size. They’re accessible for any feature upgrades.

The Reviewer
 
51-200 Employees
 
New York City Metro Area
Jacob Jones
Managing Partner, Tzell Travel Group
 
Verified
The Review
Feedback summary: 

All the companies that use the developed system have had nothing but success with it. Cyber Infrastructure delivered a top quality product through an effective process of regular reporting and prompt request implementation. They go the extra mile in doing what’s necessary to satisfy their clients.

BACKGROUND

Please describe your company and your position there.

I’m the managing partner of a provider of enterprise software solutions for businesses of different domains and scales.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Cyber Infrastructure Inc.?

We were looking to develop a single comprehensive human resource management solution where all activities and processes related to employees in a typical company could be managed.

SOLUTION

How did you select this vendor?

We were looking for a company that could completely handle the development work. I asked for recommendations from some of my business contacts, one of whom recommended Cyber Infrastructure. After this, I did my own research into their profile and once satisfied, I decided to get in touch with them and get discussions started.

Describe the project in detail.

They were involved with this project from the very beginning. We communicated our initial business requirements for the application and they gave us some insight on these requirements based on their own expertise and experience.

After we settled on a good enough structure of requirements, their team started on the development. The final application is cloud-based and it’s capable of managing all employee processes, right from their onboarding and exit, to everything in between. Even now, when we want to add new features to the product, we can contact them to do the job.

What was the team composition?

My initial communication was with a business development executive. She put me in touch with the right people within the company based on my project requirements. We ended up hiring a team of five dedicated developers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Several medium to large-sized companies have implemented our HR management system by now and all have reported 100% success. Cyber Infrastructure’s team promised us a high-quality product and they definitely went above and beyond to make that happen.

How effective was the workflow between your team and theirs?

They gave us regular progress reports of the development. During this time, some new requirements came up, which the team considered, analyzed, and implemented swiftly. The fact that we were working across different time zones was never a problem. Whenever we had any requests for changes and improvements, the developers always gave us a prompt response and solution.

Since we hired a dedicated team of developers, we were able to complete the project in much less time than we had initially expected.

What did you find most impressive about this company?

The team’s dedication and commitment to ensuring project success impressed me the most. They are very accommodating and do everything in their power to make sure that client is happy and satisfied.

Are there any areas for improvement?

There may have been a few glitches here and there, but none of them are big enough to be pointed out.

5.0
Overall Score Working with them was a fantastic experience. They will be our first choice for our future IT projects.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    • Their prices were pretty reasonable, especially given the high-quality work they did.
  • 5.0 Quality
    Service & deliverables
    Everything was spot on, from the code to their customer service. They were thorough professionals in every aspect of their work.
  • 5.0 NPS
    Willing to refer
    I’ve already referred them to my contacts.