Can you share any outcomes from the project that demonstrate progress or success?
We’ve been able to bring down our business costs and overhead, and the application is robust, scalable, and powerful enough to support our global operations.
How effective was the workflow between your team and theirs?
We communicated with easy collaboration tools to sharpen our business and technical requirements, and we used an Agile methodology throughout development. They were all professionals, and experts in their respective technology fields, so we were able to create and maintain a healthy working dynamic with them.
We were so effective together that I’d be more than willing to work with them again. The team always stayed on top of our requirements, worked with efficiency to produce outstanding work, and were motivated to succeed throughout the project.
What did you find most impressive about this company?
People at CIS are passionate and knowledgeable about their work. They take clients seriously and make genuine efforts to help them out. They provide dedicated assistance from the beginning to the end of the project, and you never feel like you’re lost; there’s no wondering where you’re headed. They lay out a project roadmap and do their best to stick to it.
I must point out that the CIS team’s response time is amazing. There was a time difference between our respective working locations, but we almost never realized it. All great projects end up being great because of the people involved, and working with CIS reinforced that idea.
Are there any areas for improvement?
I wouldn’t change anything about my experience working with CIS.
The app, which was launched ahead of schedule, rapidly generated a dedicated user base and exceeded performance expectations in a small, competitive market. Cyber Infrastructure employed efficient, structured project management with an attentive and engaged approach to customer service.