Cyber Infrastructure Inc.

Can you share any outcomes from the project that demonstrate progress or success?

They’ve been very helpful additions to our business resources. Thanks to their excellent communication skills and follow-up processes, we’ve been winning more cleaning contracts. They recruited a multitude of talented cleaners, and they manage them very efficiently. Relationships between our staff and our customers are generally free of any tension.

All parties are happy with their smooth and proficient approach to administration. They’ve also saved us a significant amount of both time and money. Partnering with Cyber Infrastructure Inc. has proved to be a rewarding strategic decision. Overall, we’re boosting incoming revenue, but at the same time reducing our business costs.

How effective was the workflow between your team and theirs?

We were surprised by how promptly they adjusted to our specific operation style. We had a few introductory sessions, explaining how our business worked and the various tasks we wanted them to do. Their team quickly grasped the information and continue to carry out the work according to our exact instructions. They’re wonderful, consistently updating us on their progress so we can maintain control over the business.

What did you find most impressive about this company?

Despite it not being their first language, they have a good command of the language in terms of both writing and speaking. The team puts in extra effort to ensure we meet our goals. They conduct themselves professionally, showing a high level of patience and understanding in their work.

Are there any areas for improvement?

So far, we have no complaints, which is why we continue to work with them.

Can you share any information that demonstrates the impact that this project has had on your business?

The platform was an amazing success for our company. Out of our other healthcare-related platforms, this was one of the most successful. The platform can easily deal with complicated processes and keep it simple. It really struck a chord with patients.

How was project management arranged and how effective was it?

Their team was full of dynamic and diligent developers. They were amazing at the technical aspects but also great at project management. Their communication was honest and clear, detailing every step of the work they did and estimating timelines. They reported to us daily on project tasks.

What did you find most impressive about this company?

We had zero instances of miscommunication or misunderstanding between us. They were always accessible and communicated on ideas thoroughly. Whenever we had a new idea, we could comfortably reach out to them for feedback. They were flexible and accommodating, so we never felt limited in the features we wanted. We were also pleased to see them come up with good suggestions for the application. Instead of treating our project like just another job, CIS team exhibited real care and commitment towards making the application extraordinary.

Can you share any outcomes from the project that demonstrate progress or success?

The app has been readily adopted by hundreds of fishermen as part of their daily efforts. According to the reviews I’ve received, users like its simplicity and user-friendliness the most. A fisherman doesn’t need to be a technology wizard to use this app. It simply makes fishermen better at their jobs, increasing their earning potential in the process.

How effective was the workflow between your team and theirs?

We hit the right spot while working together and achieved a lot within a very short period. Even amidst tight schedules and stressful times, the team kept working coolly and patiently. Their constant cooperation put my mind at ease. They managed the app development proficiently and smoothly.

What did you find most impressive about this company?

The best thing about CIS was their willingness to learn and try new things. Whenever they felt stuck, they didn’t hesitate to clarify their doubts with me. They took the time to understand what I was asking of them.

Several minute, critical details needed to be taken care of at the same time, since they were interdependent. Amidst such challenges and complexities, CIS was a source of relief and assurance. They were all very experienced in mobile technologies, which was evident in the way they worked.

Are there any areas for improvement?

Sometimes we miscommunicated, but that was probably because we come from different places and cultures.

Can you share any information that demonstrates the impact that this project has had on your business?

Our school now runs a lot more effectively than it did a few years ago. Everybody is happy with the applications, from teachers to parents to administrative staff. The paperwork load, as well as the number of manual errors, has massively reduced.
It’s much easier to keep track of important school management aspects as we no longer have to manage multiple spreadsheets. Our time, energy, and money are now better spent on more important things.

How was project management arranged and how effective was it?

The workflow structure was professional and organized. They started with a timetable that clearly outlined what development work needed to be done and on what timescale. Each day, they gave us detailed reporting on what work had been completed.

Their understanding of our technical and functional requirements was excellent, they quickly grasped what our vision was and directed their efforts in that direction. The team has great work ethics and it was a pleasure working with them.

What did you find most impressive about this company?

Their scope of technical and industry expertise. They had a feasible solution for every problem or requirement that we posed. They used their IT experience in the education sector to give us guidance at several stages. They also have a very positive attitude and approach to work.

Are there any areas where they can improve?

Throughout the time that we worked with them, we faced no issues at all. We were completely satisfied with the service we received.