# CXperts Inc
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**(Customer) Experience Matters**
CXperts is a Customer Experience (CX) team that is sharply focused on improving the experience between customers and your brand across digital interactions. We empower you to give your customers a valuable, effortless exchange with your organization.

When improving any digital experience, it's hard to limit opinion and bias when deciding what is best for your customers. CXperts empowers you to replace opinions with answers as to what makes a good experience for the people that interact with your brand.

To maximize the customer experience, we must understand the story behind why customers do (or don’t do) the things we want.

Our process reveals the “why” behind “what happened” while working with our clients to reveal confident answers to the question, “Now what?” We call this our “What, Why, Now” approach. It is designed to balance the research required to gain insights with the speed-to-decisions that drives ROI from those insights. The “What, Why, Now” process means less friction, happier customers and increased confidence in your marketing investments.

**Core Services**

**CX Insights**

- UX Assessments (or Heuristic Audits)
- Usability Studies
- Consumer Research & Surveys
- User Behavior Analytics
- Digital Marketing Strategy

**CX Optimization**

- Website Testing & Experiminentation
- Conversion Rate Optimization (CRO)
- UX Design & Prototyping
- Dynamic Website Personalization

**CX Launch**

- UX Software Setup & Onboarding
- Client Training & Enablement
- Customer Journey Mapping
- Seminars & Speaking Engagements

## Company Information
- Minimum project size: $1,000+
- Hourly rate: $150 - $199
- Number of employees: 2 - 9
- 1 Locations:
  - Bonita, CA (Headquarters)

- Founded in 2019



## Services, Focus Areas, Industries, and Clients

### Service Lines

- 40% Conversion Optimization

- 30% UX/UI Design

- 15% Digital Strategy

- 15% Market Research


### Focus Areas

- Market Research Focus:
    - 40% Observational Research
    - 20% Market Research Data Analysis
    - 10% Market Analysis
    - 10% Market Research Data Reporting
    - 10% Market Research Interviews
    - 10% Market Research Surveys

- User Experience Focus:
    - 40% Usability Testing
    - 30% UX Strategy
    - 30% User Research



### Clients

- 35% Small Business (<$10M)

- 40% Midmarket ($10M - $1B)

- 25% Enterprise (>$1B)


## Pricing Snapshot

Average rating for cost based on this provider's reviews: 0.0 out of 5



**Most Common Project Size**: Confidential based on 0 review
*(Pricing information for this provider is based on reviews where the project size was available.)*



## Reviews

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### CXperts Inc Review Insights

Overall Review Rating: 0.0
- Quality: 0.0
- Schedule: 0.0
- Cost: 0.0
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### CXperts Inc Reviews







## Packages







## Locations (1)

### Bonita, CA (Headquarters)
- 5745 Good Karma Lane
- Bonita, CA 91902
- United States
- 2 - 5 employees
- Phone: 619-752-0280




## Contact CXperts Inc
[Send a message](https://clutch.co/profile/cxperts)

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