Customlytics GmbH

BACKGROUND

Introduce your business and what you do there.

I’m the VP of marketing and growth for a marketing agency. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Customlytics?

We needed marketing consulting, and implementation of MMP.

SOLUTION

What was the scope of their involvement?

They helped prepare everything for running a successful marketing campaign and provided strategic input on customer acquisition and different marketing channels.
They integrated MMP to help with tracking. Their team also showed us how to prioritize marketing campaigns using best practices.

What is the team composition?

Depending on the need, we work with 3-4 people. 

How did you come to work with Customlytics?

They were recommended to me when I was looking for an agency experienced in this area. 

How much have you invested with them?

We spent between $60,000–$100,000.

What is the status of this engagement?

We started working together around April 2017, and it is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Since working with them, we have saved significant amounts of time and money. They provide good insights, helping us determine which marketing campaigns to pursue to acquire new users.

How did Customlytics perform from a project management standpoint?

They do well. We have bi-weekly calls and chats. They’re available any time, any day. 

What did you find most impressive about them?

I appreciate their expertise and helpful mindset. 

Are there any areas they could improve?

No.

Do you have any advice for potential customers?

Reach out to them before wasting time and money trying to figure things out internally. 

UPDATED REVIEW

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