# Customertimes Corp Customertimes Corp Reviews (4), Pricing, Services & Verified Ratings - 5.0 out of 5 average review rating - 0 connections joined Customertimes Corp's Network [Visit Website](http://customertimes.com/) [Get a Custom Proposal](https://clutch.co/profile/customertimes-corp) **Salesforce, Technology, Managed Services & App Dev** Customertimes is a global consulting and solutions provider, known for its expertise in driving business success through innovative technology solutions. Specializing in digital transformation, Customertimes helps clients streamline processes, optimize operations, and foster growth. The company offers strategic consulting, technology implementation, and ongoing support, empowering organizations to achieve sustainable success. Trusted by clients worldwide, Customertimes brings deep industry expertise and a client-centric approach to every project. With an agile adoption of emerging technologies, Customertimes helps clients stay ahead of the competition. With a strong global presence, the company serves clients locally and internationally, while remaining committed to excellence, innovation, and customer success. Businesses looking for transformative results in the digital age can confidently partner with Customertimes. ## Company Information - Hourly rate: $100 - $149 - Number of employees: 1,000 - 9,999 - 5 Locations: - New York, NY (Headquarters) - Paris, France - Toronto, Canada - London, England - Kyiv, Ukraine - Founded in 2007 ## Services, Focus Areas, Industries, and Clients ### Service Lines - 40% CRM Consulting and SI - 20% Custom Software Development - 20% IT Staff Augmentation - 10% IT Managed Services - 10% Low/No Code Development ### Focus Areas - Low Code Development: - 100% Salesforce Lightning - CRM Solutions: - 70% Salesforce CRM Consulting & Implementation - 30% SAP CRM - IT Managed Services Focus: - 50% Managed Software Application & Solutions - 30% Managed Hosting Services - 20% Software Evaluation - Frameworks and CMS: - 40% .NET - 30% Angular - 30% React - Programming & Scripting: - 40% Java - 30% ASP.NET - 30% JavaScript - CRM Functions: - 40% Sales automation - 30% CRM Customer Support - 15% Other CRM focus - 10% Marketing automation - 5% CRM Social Relationship Management ### Industries - 5% Other industries - 10% Retail - 15% Consumer products & services - 10% eCommerce - 5% Financial services - 30% Medical - 10% Information technology - 15% Manufacturing ### Clients - 30% Midmarket ($10M - $1B) - 70% Enterprise (>$1B) ## Pricing Snapshot Average rating for cost based on this provider's reviews: 4.8 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: Customertimes Corp is noted for good value and budget-friendly pricing across projects, with clients consistently reporting on-time delivery and responsiveness. Specific project sizes include teams of 6-10 and 50-60, with successful outcomes achieved on budget. **Most Common Project Size**: $50,000 to $199,999 based on 4 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - Custom Software Development: $50,000 to $199,999 based on 4 reviews - CRM Consulting and SI: $200,000 to $999,999 based on 2 reviews - Application Testing: $50,000 to $199,999 based on 2 reviews - Enterprise App Modernization: $200,000 to $999,999 based on 1 review - Other Application Development: $1,000,000 to $9,999,999 based on 1 review ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### Customertimes Corp Review Insights Overall Review Rating: 5.0 - Quality: 4.9 - Schedule: 4.9 - Cost: 4.8 - Willing to Refer: 4.9 ### Top Mentions - Timely (3 mentions) - Experienced (1 mentions) - Great project management (1 mentions) - Great team (1 mentions) - High-quality work (1 mentions) - Passionate about their work (1 mentions) - Professional (1 mentions) ### Review Highlights **Timely and On-Budget Deliveries** Numerous clients praised Customertimes Corp for delivering projects on time and within the agreed budget. This reliability has been a consistent theme across projects involving both small and large teams. **Strong Project Management** Clients consistently highlighted Customertimes Corp's excellent project management skills, noting their responsiveness, adherence to schedules, and efficient communication through virtual meetings. **Proficient in Salesforce and Custom Development** Customertimes Corp has demonstrated expertise in Salesforce development and custom software solutions. Clients from diverse sectors, including logistics and clinical research, appreciated their ability to tailor solutions to complex business needs. **Impressive Technical Skills and Problem-Solving** Clients were impressed with the company's technical expertise and passion for tackling complex challenges, particularly in specialized industries like life sciences and logistics. **Potential for Improved Client Interaction** One client suggested that Customertimes Corp could enhance their flexibility and diplomacy in client interactions, particularly when navigating complex partnerships and political landscapes. **Positive Work Culture and Team Dynamics** The company's culture and team dynamics are frequently praised, with clients noting their collaborative approach and alignment with client values and culture. **High-Quality Work with Minimal Rework** Customertimes Corp's quality assurance processes are highly regarded, with clients reporting minimal bugs and rework. Their thorough testing before delivery ensures high-quality outcomes. ### Customertimes Corp Reviews #### Salesforce Development for Fuel & Fliuds Logistics Co **The Project** - Services: Application Testing, Custom Software Development - Project size: $50,000 to $199,999 - Project length: Mar. - May 2023 **Project Summary**: A fuel and fluids logistics company hired Customertimes Corp for Salesforce development. They delivered automated scheduling, paperless work processes, and dashboard functionalities for the platform. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CINO, Fuel & Fliuds Logistics Co - Industry: Energy & natural resources - Client size: 501-1,000 Employees - Review Type: Online Review - Verified **The Review** — Jun 8, 2023 **Feedback Summary**: Customertimes Corp delivered high-quality work on time. Customertimes Corp was always reachable and focused on the project. The client also praised their QA testing. "''It was really a great engagement.''" **BACKGROUND** Please describe your company and position.I am the CINO of a fuel and fluids logistics companyDescribe what your company does in a single sentence.Energy management and logistics solutions for transportation and construction companies. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Customertimes Corp to accomplish?Implementation of Salesforce Field Services to streamline business processes surrounding preventative maintenance of field assets. **SOLUTION** How did you find Customertimes Corp?ReferralWhy did you select Customertimes Corp over others?Pricing fit our budgetGood value for costReferred to meHow many teammates from Customertimes Corp were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Implementation of Salesforce Field Services. Key Deliverables:Automated scheduling and dispatching of work orders and associated service appointments.Paperless work order processing and parts management using a mobile app.Creation and display of key performance indicators surrounding field service activities. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Quality of the work was excellent with little re-work required; they got it right the first time. The project was delivered on time and sooner than what was expected. CT was always reachable and focused on the project.Describe their project management. Did they deliver items on time? How did they respond to your needs?Project management was excellent. We set a cadence of weekly meetings and stuck to them. The team was always responsive. Everything was delivered on time.What was your primary form of communication with Customertimes Corp?Virtual MeetingWhat did you find most impressive or unique about this company?I was very impressed that they were able to take a set of very complex use cases and deliver such a high quality product right out of the gate. Very few bugs were identified by our team since the CT team did such a good job of testing prior to sending the product to us.Are there any areas for improvement or something Customertimes Corp could have done differently?Nothing comes to mind. It was really a great engagement. Very professional and a great set of people! --- #### Software Development for Clinical Research Company **The Project** - Services: Application Testing, Custom Software Development - Project size: $10,000,000 + - Project length: Jan. 2019 - Jan. 2023 **Project Summary**: Customertimes Corp developed a SaaS solution for a clinical research company. They leveraged iOS, Salesforce, and Flutter to build the software. **Review Rating**: 5.0 - Quality: 4.5 - Schedule: 4.5 - Cost: 4.0 - Willing to Refer: 4.5 **The Reviewer** Senior Director, IQVIA - Industry: Other industries - Client size: 10,001+ Employees - Review Type: Online Review - Verified **The Review** — Jun 2, 2023 **Feedback Summary**: Customertimes Corp helped the client generate over 50 million in revenue. The service provider delivered software on time, within budget, and with key features for the life sciences industry. Moreover, they demonstrated their vertical technical skills and passion for solving complex challenges. ""We were impressed with their experience, vertical technical skills, and passion for solving complex challenges."" **BACKGROUND** Please describe your company and position.I am the Senior Director of IQVIADescribe what your company does in a single sentence.IQVIA, formerly Quintiles and IMS Health, Inc. is an American multinational company serving the combined industries of health information technology and clinical research. IQVIA is a provider of biopharmaceutical development and commercial outsourcing services, focused primarily on Phase I-IV clinical trials and associated laboratory and analytical services, including consulting services. It has a network of more than 88,000 employees in more than 100 countries and a market capitalization of $49 Billion as of August 2021. As of 2017, IQVIA was reported to be one of the world's largest contract research organizations **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Customertimes Corp to accomplish?Release SAAS products in the commercial space **SOLUTION** How did you find Customertimes Corp?ReferralWhy did you select Customertimes Corp over others?High ratingsGreat culture fitReferred to meHow many teammates from Customertimes Corp were assigned to this project?50-60Describe the scope of work in detail. Please include a summary of key deliverables.SAAS software on salesforce.com, iOS and flutter development platforms **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?50M+ revenueKey features in life sciencesdelivered on time on budgetDescribe their project management. Did they deliver items on time? How did they respond to your needs?Yes and yesWhat was your primary form of communication with Customertimes Corp?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?We were impressed with their experience, vertical technical skills, and passion for solving complex challenges.Are there any areas for improvement or something Customertimes Corp could have done differently?Keep the flexibility with growth, when interacting with clients and their clients on multiple dimensions like partnership careful on the politics at play. Learn statesmanship and diplomacy. --- #### CRM System & App Development for Pharmaceutical Company **The Project** - Services: CRM Consulting and SI, Custom Software Development, Enterprise App Modernization - Project size: $200,000 to $999,999 - Project length: Jan. 2023 - Dec. 2024 **Project Summary**: Customertimes Corp built a new CRM system and an offline app for a pharmaceutical company. The team handled the custom development. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** IT BRM Sales, Pharmaceutical Company - Industry: Other industries - Client size: 10,001+ Employees - Review Type: Online Review **The Review** — Feb 1, 2024 **Feedback Summary**: Customertimes Corp delivered a complete system. The client and business stakeholders were highly satisfied with the team's work. The client also praised Customertimes Corp's results-driven mindset. Communication was through in-person and virtual meetings. Overall, the partnership was a success. ""They are a highly qualified team."" **BACKGROUND** Please describe your company and position. I am the IT BRM Sales of a pharmaceutical company Describe what your company does in a single sentence.Pharmaceutical **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Customertimes Corp to accomplish?To build New CRM ecosystem **SOLUTION** How did you find Customertimes Corp?OtherWhy did you select Customertimes Corp over others?Pricing fit our budgetGreat culture fitGood value for costOtherHow many teammates from Customertimes Corp were assigned to this project?OtherDescribe the scope of work in detail. Please include a summary of key deliverables.Building brand new CRM system + offline app **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?ready system accepted by business stakeholdersDescribe their project management. Did they deliver items on time? How did they respond to your needs?highly satisfiedWhat was your primary form of communication with Customertimes Corp?In-Person MeetingVirtual MeetingWhat did you find most impressive or unique about this company?They are a highly qualified team with the focus on the resultsAre there any areas for improvement or something {provider_name} could have done differently?Have only positive moments working with this team --- #### iOS & CRM Development for Alcohol Beverage App **The Project** - Services: CRM Consulting and SI, Custom Software Development, Other Application Development - Project size: $1,000,000 to $9,999,999 - Project length: Jan. 2021 - Ongoing **Project Summary**: Customertimes Corp has been hired to develop and design an iOS version of an alcoholic beverage app. Additionally, the team is tasked with developing a CRM system using Salesforce as the platform. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Imbybe - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — May 9, 2023 **Feedback Summary**: Customertimes Corp has successfully completed the project on time and within budget. They've been very responsive to the client's needs and continue to prove capable of providing the right solutions to problems. Also, their skill set, design methodologies, and work culture have stood out. ""They're always willing to roll up their sleeves and help us figure things out to accomplish our objectives."" **BACKGROUND** Please describe your company and position.I am the CEO of ImbybeDescribe what your company does in a single sentence.At Imbybe, we believe that people deserve to drink better. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Customertimes Corp to accomplish?Build V1 of our technology platform **SOLUTION** How did you find Customertimes Corp?OtherWhy did you select Customertimes Corp over others?High ratingsPricing fit our budgetGreat culture fitCompany values alignedHow many teammates from Customertimes Corp were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Design IOS mobile applicationDevelop IOS mobile applicationDesign and develop custom Admin UI Designdevelop CRM/Salesforce application **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?on time and on budgetDescribe their project management. Did they deliver items on time? How did they respond to your needs?on-time delivery of scoped items and very responsive.What was your primary form of communication with Customertimes Corp?Virtual MeetingWhat did you find most impressive or unique about this company?Their skill set is great, solid design methodologies, and great culture and people. They're always willing to roll up their sleeves and help us figure things out to accomplish our objectives.Are there any areas for improvement or something Customertimes Corp could have done differently?No --- ## Packages ## Locations (5) ### New York, NY (Headquarters) - 3 Columbus Circle, 15th Floor, #1513 - New York, NY 10019 - United States - 21 - 30 employees - Phone: +12125200059 ### Paris, France - 23 rue Balzac, 4eme etage - Paris 75008 - France - 21 - 30 employees - Phone: +33 1 53 53 67 77 ### Toronto, Canada - 88 Queens Quay W, Suite 2500 - Toronto, ON M5J 0B8 - Canada - 50 - 75 employees - Phone: +16472565189 ### London, England - 8 Devonshire Square - London EC2M 4PL - England - 10 - 15 employees - Phone: +44 2080892149 ### Kyiv, Ukraine - 54 Simii Prakhovyh Str. - Kyiv 02000 - Ukraine - 301 - 400 employees - Phone: +38 044 593 70 49 ## Contact Customertimes Corp [Send a message](https://clutch.co/profile/customertimes-corp) - [X](https://twitter.com/CustomerTimes)