Custom Website Creator

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of UrbanMart

Describe what your company does in a single sentence.

Its A make up product

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Custom Website Creator to accomplish?

• I hired Custom Website Creator to design and optimize an e-commerce website with a strong focus on SEO. The main objectives were to: Build a user-friendly and mobile-responsive website. Ensure SEO best practices were implemented for higher search engine rankings. Integrate a secure and smooth e-commerce experience for customers. Improve the site's visibility and organic search performance, driving more traffic and sales.

SOLUTION

How did you find Custom Website Creator?

Referral

Why did you select Custom Website Creator over others?

Pricing fit our budget

How many teammates from Custom Website Creator were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Website Design & Development: Creating a clean, modern, and responsive design tailored for e-commerce.
SEO Optimization: Implementing on-page SEO, including keyword-rich product descriptions, meta tags, and ensuring fast loading speeds.
Content Integration: Optimizing product pages, blog sections, and images for SEO.
Mobile Optimization: Ensuring a mobile-first design for better user experience and SEO ranking.
E-commerce Features: Integration of payment systems, product catalogs, and secure checkout.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The SEO efforts delivered impressive results

Increased Organic Traffic: The website saw a notable boost in traffic from search engines due to strong SEO foundations.
Higher Rankings: The site’s search engine rankings improved for several targeted keywords, leading to more visibility.
Better Conversion Rates: With faster loading times and a better user experience, conversion rates increased significantly.
Mobile Traffic Growth: The mobile optimization led to a 25% growth in mobile users shopping on the website.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Delivered the SEO-focused website on time and within scope.
Maintained consistent communication, explaining SEO strategies in an easy-to-understand way.
Were very responsive to my needs, implementing feedback and SEO adjustments promptly.

What was your primary form of communication with Custom Website Creator?

Virtual Meeting

What did you find most impressive or unique about this company?

The most impressive feature was their focus on SEO from the beginning. They didn’t just build a visually appealing website; they integrated SEO best practices throughout the entire project. 

Are there any areas for improvement or something Custom Website Creator could have done differently?

More In-depth SEO Reporting: Providing detailed reports on keyword ranking progress and traffic improvements over time would be helpful in tracking success more easily.

BACKGROUND

Please describe your company and position.

I am the Owner of ShopSavvy

Describe what your company does in a single sentence.

Its an e-commerce brand 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Custom Website Creator to accomplish?
I hired Custom Website Creator to design a professional, user-friendly, and visually appealing e-commerce website for my business

SOLUTION

How did you find Custom Website Creator?

Referral

Why did you select Custom Website Creator over others?

Close to my geographic location

How many teammates from Custom Website Creator were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Custom Website Creator was tasked with designing a comprehensive e-commerce website for my business. The scope of work included both front-end and back-end development, focusing on creating an intuitive, responsive, and visually appealing site that would enhance the customer experience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased Website Traffic:

• There has been a noticeable increase in organic traffic, thanks to the SEO optimization done during development. Our site’s search engine ranking has improved, leading to higher visibility.

Improved User Engagement:

• User engagement has increased, with longer time spent on the site and a lower bounce rate. The intuitive design and seamless navigation have contributed to this improvement.

Higher Conversion Rates:

• The optimized checkout process and mobile-friendly design have resulted in a higher conversion rate, with more visitors completing purchases. The streamlined user experience made it easier for customers to navigate and shop.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Timely Delivery:

• They delivered all project milestones on time. Each phase, including the design phase, development, and final launch, was completed according to the pre-agreed timelines. Any adjustments or revisions requested were handled promptly without causing delays.

Clear Communication:

• The team maintained open and transparent communication throughout the project. Regular check-ins and updates ensured that I was always in the loop, and I never had to chase them for information. They explained each step clearly and ensured we were aligned on expectations.

What was your primary form of communication with Custom Website Creator?

In-Person Meeting

What did you find most impressive or unique about this company?

What stood out most about Custom Website Creator was their attention to detail and commitment to understanding my business

Are there any areas for improvement or something Custom Website Creator could have done differently?

Initial Project Planning:

• The project planning phase was smooth, but the timeline for specific tasks could have been more detailed. A more granular breakdown of milestones from the start could have helped align expectations even more clearly.

Enhanced Communication During Revisions:

• While the overall communication was excellent, during the revision phases, there were a couple of instances where responses took a bit longer than expected. It would have been helpful to have more frequent status updates when revisions were in progress, to ensure timelines stayed on track.

BACKGROUND

Please describe your company and position.

I am the Owner of DMS

Describe what your company does in a single sentence.

Its an e_commerce store

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Custom Website Creator to accomplish?

• I hired Custom Website Creator to design and develop a professional website for my business. My primary goal was to establish a strong online presence that accurately reflects my brand and provides a user-friendly experience for visitors. I wanted a responsive, modern design with easy navigation, and most importantly, a site that would perform well across all devices and platforms

SOLUTION

How did you find Custom Website Creator?

Referral

Why did you select Custom Website Creator over others?

Close to my geographic location

How many teammates from Custom Website Creator were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work involved a full website redesign and development. Custom Website Creator handled everything from initial consultations to the final launch. The key deliverables included:

Custom Website Design – They created a tailored, visually appealing design that aligns with my brand’s identity.
Responsive Development – The site was built to ensure compatibility across all devices, including desktops, tablets, and smartphones.
SEO Optimization – They implemented SEO best practices to improve search engine visibility.
User-Friendly Interface – The website was designed with ease of navigation in mind, creating a seamless experience for visitors.
Content Management System (CMS) – I was provided with a simple-to-use CMS, so I can easily update and manage content on my own.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project was a great success, and several measurable outcomes demonstrate the positive impact:

Increased Website Traffic – After the launch, I saw a significant uptick in traffic, with website visits increasing by 55% within the first three months.
Improved User Engagement – Bounce rates decreased by 45%, and average session duration improved by 77%, indicating that visitors are staying on the site longer and engaging more with the content.
Enhanced SEO Rankings – The website’s SEO performance has been noticeably better, with key search terms ranking higher on Google, resulting in more organic traffic.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Custom Website Creator's project management was exceptional. From the initial consultation through to the website’s launch, the team maintained clear and consistent communication, keeping me informed at every stage of the process.

Timely Deliverables – They met all deadlines and milestones, delivering the project on time as initially agreed upon. Even with some changes and adjustments along the way, they remained on schedule.
Responsive to My Needs – Whenever I had questions or needed updates, they responded promptly and addressed my concerns thoroughly. They were very receptive to feedback and incorporated my input to ensure the website reflected my vision.
Transparency & Regular Updates – Throughout the process, they kept me in the loop with regular updates on the project’s progress. This made me feel confident that the project was on track and aligned with my goals.

What was your primary form of communication with Custom Website Creator?

Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most about Custom Website Creator was their attention to detail and commitment to creating a website that truly aligned with my brand. They didn’t just provide a standard template – everything was customized, from the design to the functionality, ensuring the website was unique to my business.

Their ability to balance creativity with functionality stood out. The design was not only visually appealing but also user-friendly, making navigation simple and intuitive for my customers.

Are there any areas for improvement or something Custom Website Creator could have done differently?

While my overall experience with Custom Website Creator was fantastic, there are always a few areas for potential improvement. One thing I would have appreciated is a more detailed timeline for certain phases of the project, so I could have planned my own internal processes around their progress a bit more precisely. While they were always responsive, having more upfront visibility into each milestone would have been helpful.

Additionally, there were a couple of minor revisions I requested during the design phase that took a bit longer than expected to implement, though the team did eventually address them with care.