What was the scope of their involvement?
Custom Creatives built my WordPress website from the ground up. It all started with a consultation around creating my brand. We discussed what I was trying to accomplish as a business, starting with branding and moving on to marketing strategy and the frontend of the website.
I came in with an idea, a color scheme, the general feel I wanted for the site, and some sample sites, which I felt were great in terms of both frontend and backend. Custom Creatives took all of those pieces and created an outstanding result. Navigation from a mobile standpoint was important. I wanted to have this capability on-point, and the site navigates well from a user standpoint.
They’re also helping me with video production. Given the nature of my business, people need to see how the techniques are performed. Custom Creatives has also been involved with behind-the-scenes photo shoots.
The backend membership side is currently in progress. We also plan to start content creation, infographics, social media work (including Facebook, YouTube, and Instagram). There is also an e-commerce section of my website.
I have appreciated the fact that I don’t have to go to 3-4 agencies in order to get the job done. I have an assigned project manager and talking to a single person is great.
How did you come to work with Custom Creatives?
I live in Los Angeles, and I wanted a local firm. Custom Creatives is not that close, but they’re close enough to drop by the office when required. I also wanted to find a seasoned company that had worked with e-commerce and membership-style websites, and that had an outstanding, aesthetically-pleasing website. The customer service from Custom Creatives’ side was outstanding from the beginning, and I felt we’d have a good relationship from the first call.
How much have you invested with Custom Creatives?
The cost of their work has been north of $35,000 so far.
What is the status of this engagement?
I started working with Custom Creatives in December 2016.