Cupcake Development

BACKGROUND

Please describe your company and position.

I am the Founder of Treea

Describe what your company does in a single sentence.

Treea pays consumers money back at rates linked to brand sustainability data. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Cupcake Development to accomplish?

• To build a chrome browser extension

SOLUTION

How did you find Cupcake Development?

Met at an industry conference

Why did you select Cupcake Development over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned
• Industry specialist developer

How many teammates from Cupcake Development were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Browser Extension Development

Functional for Chrome on Windows 11 and Mac OS (Sierra, Ventura).
Uses JavaScript, HTML, CSS, and modern frameworks like React and Webpack.

Key Features:

Installation/Uninstallation/Updates: Native browser interface support.
Authorisation: Syncs login/logout state with Company’s website.
Welcome Page: Opens on installation.
Extension Button & Menu: Pop-up menu with top shops, activation status, and search.
One-click shop access with affiliate links.
Cashback Notifications:Activation slider on supported sites with store and cashback info.
Post-activation confirmation slider.
Google SERP Injection: Displays cashback offers and Company logo next to merchant links.
Deliverables:

Summary of Key Deliverables:

- Fully functional Chrome browser extension with described features.
- Installation, uninstallation, and update capabilities.
- API-integrated pop-up menu for merchant browsing.
- Real-time cashback activation and SERP enhancements.
- Ready-made .crx package and source code for Company ownership.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project demonstrated clear progress and success through a series of measurable outcomes. One key achievement was the successful implementation of complex, high-priority features, where Cupcake showcased innovative technical solutions that aligned seamlessly with our goals. As the project evolved, they displayed exceptional adaptability to shifting requirements, making thoughtful adjustments to improve functionality and streamline the design.

Communication emerged as a standout strength, with consistent and clear updates that facilitated smooth collaboration and allowed us to easily track Cupcake's progress. Challenges were addressed collaboratively, with feedback handled promptly and efficiently, ensuring adjustments were made with professionalism and care. 

This proactive approach not only resolved issues effectively but also reinforced the trust and synergy between ourselves and Cupcake. The end result was a high-quality product that met our expectations, leading to an ongoing partnership and our strong endorsement of Cupcakes’s expertise, creativity, and dedication to their craft.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Cupcake’s project management stood out for us in the collaboration, characterised by clear communication, responsiveness, and adaptability. Their ability to deliver items on time was underpinned by thorough project updates and a structured approach that kept us well-informed about progress at every stage. Despite usual challenges and time zone differences, the team - project managed by Ada - was highly responsive and professional and quickly addressed our feedback, making adjustments when needed.

Cupcake’s ability to adapt to evolving requirements was particularly impressive. As the project developed, they demonstrated a flexible and proactive approach, offering thoughtful recommendations that improved the extension's functionality and streamlined design. Their responsiveness to our needs, no matter how complex or unconventional, made collaboration that much easier and we felt like challenges were addressed effectively and solutions were aligned with our overarching goals. 

Overall, their exceptional communication and problem-solving skills ensured that the project remained on track and delivered us a great product.

What was your primary form of communication with Cupcake Development?

Email or Messaging App

What did you find most impressive or unique about this company?

What we found most impressive about Cupcake was their communication and adaptability, paired with their natural problem-solving skills. From the very beginning, their attention to detail during onboarding set the tone for a collaborative and professional relationship. As the project progressed, their ability to not only meet our technical requirements but to anticipate and suggest better solutions was invaluable. They consistently brought creative ideas to the table that aligned perfectly with our goals, often improving on our original concepts.

Their communication truly stood out as their superpower. They are quick to respond, open to feedback, and incredibly professional. They provided clear and thorough updates so tracking progress was easy and they worked through challenges collaboratively with us. Even when our needs evolved or veered into the wild, they handled these adjustments well, providing us with thoughtful recommendations that enhanced the final product.

What made them unique was their blend of technical excellence, creative problem-solving, and the ease of working with a team that felt like an extension of our own. Their ability to combine these strengths with a flexible and responsive approach has turned them into an invaluable partner for us. It’s this combination that left us as big fans of their work.

Are there any areas for improvement or something Cupcake Development could have done differently?

While our experience with Cupcake Development was overwhelmingly positive, there were occasional challenges in aligning our evolving needs with the initial project scope. As requirements naturally shifted during development, there were moments where the adjustments required more coordination to fully integrate with the original plan. That said, we felt the team handled these situations with flexibility and professionalism and addressed changes quickly to ensure the project stayed on track.

If there is any area for improvement, it might be in anticipating how evolving requirements could impact the project scope earlier in the process, potentially building more flexibility into the planning stages. However, this is a minor observation in the context of their overall performance, as their responsiveness and collaborative approach effectively resolved any issues that arose.