Mobile App Development for HealthTech Company
- Application Testing Custom Software Development Mobile App Development
- Confidential
- Apr. 2024 - Ongoing
- Quality
- 5.0
- Schedule
- 5.0
- Cost
- 5.0
- Willing to Refer
- 5.0
"What stands out about Cubicfox is their commitment to the project's success and proactive problem-solving approach."
- Healthcare
- New York City, New York
- 1-10 Employees
- Online Review
- Verified
Cubicfox has built a mobile app for a healthtech company. The team has developed the app using React Native and Node.js and handled cross-platform functionality, API integration, QA, and deployment.
Cubicfox has developed, tested, and deployed the app within the agreed timeframes and with minimal bugs, optimized processes, and achieved high performance and positive ratings on the App Store. The team provides strong management, is responsive and reliable, and offers suggestions proactively.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of Maitri Help, Inc.
Describe what your company does in a single sentence.
Maitri is a mobile app that empowers patients to easily ask for and coordinate help from their support network while tracking their health and well-being.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Cubicfox to accomplish?
- Maitri Help is a mobile application designed to provide users with help in times of need. The app aims to normalize the act of asking for help, making it accessible and straightforward for users. It empowers individuals by helping them curate and mobilize their own personal support circles.
SOLUTION
How did you find Cubicfox?
Referral
Why did you select Cubicfox over others?
- Pricing fit our budget
- Great culture fit
- Good value for cost
- Referred to me
- Company values aligned
How many teammates from Cubicfox were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Cubicfox was instrumental in building the Maitri app from the ground up. When we approached them, we had only wireframes and basic designs created in Figma. They took these initial concepts and developed the entire app from scratch, utilizing a cross-platform approach with React Native for the frontend and Node.js for the backend.
Their team handled everything, from setting up the architecture to coding, testing, and deploying the final product. They took full ownership of the project lifecycle, ensuring that both the iOS and Android versions of the app were developed efficiently and functioned seamlessly. Key deliverables included:
- Full stack development: Frontend (React Native) and backend (Node.js).
- Cross-platform functionality: Ensured the app performed well on both iOS and Android.
- API integration: They set up and integrated all necessary APIs to allow for real-time data syncing, user account management, and personalized user features.
- Quality assurance: Conducted thorough testing, debugging, and performance optimization to ensure the app was bug-free and ran smoothly.
- Deployment and post-launch support: Managed the app’s launch on both the App Store and Google Play, offering ongoing support and maintenance.
- Their dedication helped transform our vision into a fully functional, user-friendly app, delivering it on time and within budget.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The measurable outcomes from the project with Cubicfox demonstrated clear progress and success across several key areas:
- Development Timeline: The app was developed, tested, and deployed within the agreed timeframe, meeting all milestones on schedule. This ensured a timely release on both iOS and Android platforms.
- Cross-Platform Performance: The app achieved high performance on both platforms, with no significant bugs or performance issues post-launch. This was reflected in positive user feedback and smooth functionality across devices.
- System Stability: The backend, built on Node.js, handled user data, account management, and real-time updates efficiently, maintaining a perfect uptime post-launch, with no critical outages.
- App Store Ratings: The app received an average rating of 5 stars on both the App Store and Google Play, indicating a successful user experience and high satisfaction.
- API Performance: The real-time data integration and API calls were optimized to maintain great response times, contributing to a seamless user experience and fast interactions.
These outcomes demonstrate the successful partnership with Cubicfox and the effective delivery of a robust, high-quality product that met user expectations and business goals.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Cubicfox team demonstrated strong project management throughout the entire development of the Maitri app:
- They adhered closely to timelines, ensuring that key milestones were met as scheduled.
- Their process included regular progress updates and a structured approach that broke down the project into manageable sprints. This helped keep development on track and allowed for any necessary adjustments.
- In terms of responsiveness, their team was highly attentive to our needs.
- They were proactive in addressing any feedback we provided and quick to implement changes.
- Communication was seamless—whether through regular video calls, emails, or project management tools.
- They were open to revisions and ensured that our evolving needs were incorporated into the app without delaying delivery.
- Cubicfox managed to anticipate challenges before they became roadblocks, often offering practical solutions to potential technical or design issues.
- Their ability to work flexibly, while still delivering high-quality work on time, made the collaboration smooth and effective.
- Overall, they were highly reliable, delivering all items on time and responding to our needs with care and professionalism.
- Cubicfox consistently went above and beyond our expectations throughout the project.
- Their team demonstrated incredible initiative and ownership, often stepping in to offer improvements that we hadn’t originally considered. Whether it was refining a feature, optimizing performance, or enhancing the user interface, they were always thinking ahead and looking for ways to add extra value.
- They didn’t just stick to the minimum requirements; they proactively suggested solutions to make the app more efficient, user-friendly, and scalable.
- Their willingness to put in the extra effort, from brainstorming sessions to late-night debugging, showed a level of dedication that far exceeded what we anticipated.
- Cubicfox’s commitment to the success of our app truly made them feel like an extension of our team, and their contributions were key to delivering a product that surpassed our original vision.
What was your primary form of communication with Cubicfox?
- Virtual Meeting
- Email or Messaging App
What did you find most impressive or unique about this company?
- What stands out about Cubicfox is their commitment to the project's success and proactive problem-solving approach.
- They didn’t just execute tasks; they took ownership of the entire process as if the app were their own.
- Their ability to understand our vision and push it further with creative, out-of-the-box ideas was truly impressive.
- Another unique aspect was their attention to detail and dedication to quality. They went beyond the standard development process, ensuring every feature was optimized, every interaction was smooth, and every part of the app worked seamlessly across platforms.
- Their technical expertise, combined with their drive to deliver something exceptional, made them a standout partner in the development process.
- What truly sets Cubicfox apart is the personal involvement and care they bring to every project. Even though they’re technically an external vendor, they treated our app like it was their own.
- Their level of commitment, attention, and passion for the project went far beyond the typical client-service provider relationship.
- They took personal ownership of every aspect, ensuring that no detail was overlooked and that the final product not only met our requirements but exceeded them.
- Their team was incredibly invested in the success of Maitri, showing a genuine sense of responsibility and pride in their work.
This kind of dedication—treating the project as if it were their own business—is rare, and it fostered a collaborative, trusting relationship. Their amazing attention to detail, coupled with their care for the long-term success of our app, truly made them feel like partners, not just service providers.
Are there any areas for improvement or something Cubicfox could have done differently?
The only challenge we encountered during our collaboration with Cubicfox was related to knowledge sharing, which occasionally created bottlenecks during the development process. These bottlenecks were mostly around ensuring that all team members had access to the same level of understanding and information at the right time.
However, once the issue was brought to their attention, they addressed it swiftly and effectively. They implemented better documentation practices and improved internal communication flows, which resolved the bottlenecks and ensured smoother collaboration moving forward. Thanks to their quick response, this is no longer an obstacle, and the team now operates seamlessly.
RATINGS
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Quality
5.0Service & Deliverables
-
Schedule
5.0On time / deadlines
-
Cost
5.0Value / within estimates
-
Willing to Refer
5.0NPS
"Already did recommended them!