Can you share any information that demonstrates the impact that this project has had on your business?
Yes - the impact is vast. Prior to starting work with Cubex, we had an application that was a solid beta version, but was missing a core functionality that strongly drives the value of our product for our customers.
By having an upgraded and fixed solution after the project, the Cubex team positively influenced the entire trajectory of our business and the current growth/ operational capacity relative to what we had prior to starting the project.
How was project management arranged and how effective was it?
Project management was impeccable, we had a clear plan from the start, calls and offline communication on the go, whereas the team was extremely responsive at all times - minute to minute, literally. Our milestones and any potential discrepancies vs. what was planned were also always identified and communicated in advance. In a word - SMOOTH.
What did you find most impressive about this company?
I really appreciated their respect, friendliness, professionalism, and most of all integrity. there are many companies out there that will commit to fixed-price projects and then when they fail to develop what was planned, they will go back on the arrangement and demand extra payment by the hour/ week/ month.
Cubex has been absolutely incredible on this - they finished the project on time but also never charged a penny for any work that was required in the fixing/ testing phase, which could have been considered as "extra work". Absolutely unheard of these days.
Are there any areas for improvement?
I'd just urge them to keep up the good work in terms of project delivery and to make sure that they maintain the level of professionalism and the partner-like approach that they have with clients - that means they actually care about how their work will impact your business - this is the single most important thing that will bring clients back, and that will definitely bring us back.
We were so lucky to find these guys in the sea of agencies/ freelancers out there today, many of whom are not even close to the level Cubex is on, especially when it comes to actually caring.