Cuberto Client Reviews

Reviews

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UI/UX Design

Apr 04, 2018

the project

UI/UX Design & Branding for Content Management App

“They were extremely flexible and worked around the way we worked.”

UI/UX Design

Confidential

Dec. 2017 - Mar. 2018

5.0

Quality:

4.5

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

Confidential

Dec. 2017 - Mar. 2018

Project summary:

Cuberto took the lead in designing the frontend of a mobile app. Their team created a branding style guide, a logo, business cards, and email signatures.

1-10 Employees

London, United Kingdom

Hugh Fraser

Founder, PhoneBox App Limited

Verified

the reviewer

Founder, PhoneBox App Limited

Hugh Fraser

IT Services

1-10 Employees

London, United Kingdom

Phone Interview

A Clutch analyst personally interviewed this client over the phone.

Verified

5.0

Quality:

4.5

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

the review

“They were extremely flexible and worked around the way we worked.”

Apr 04, 2018

Feedback summary:

Cuberto was highly organized and delivered a top-notch product. Their responsiveness, flexibility, and commitment to quality contributed to a successful engagement.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of a mobile application business that provides a more efficient way to store and exchange content.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Cuberto?

We had a lot of designs, but we wanted them done professionally for our UX/UI. We also wanted a branding guidebook and logo designs.

SOLUTION

What was the scope of their involvement?

Cuberto turned our original concepts and drawings into a professional UX/UI design with a huge workflow. They also created all of our branding, including our logo, business cards, and email signatures. Their team also came up with guides for fonts and colors.

What is the team composition?

We worked with a product manager, a liaison officer, and their designer. There was a team behind them.

How did you come to work with Cuberto?

I found them on Dribbble. I also saw some of their past designs on their website.

What is the status of this engagement?

We worked together from January–March 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re very happy with what we received. They set a timeframe of two months, but it took three months to complete as they wanted to deliver the best results. They’ve done an excellent job.

How did Cuberto perform from a project management standpoint?

They had a structured timetable for each task. We communicated through WhatsApp and Slack, which was great. When we message them during the weekend, they replied promptly and delivered results on Monday. We also used Basecamp to exchange files.

What did you find most impressive about them?

I liked how they structured everything. They were extremely flexible and worked around the way we worked. If we wanted to go back to something, they were very willing to do that.

Are there any areas they could improve?

We didn’t think Basecamp was that great. It’s nothing to really complain about, but we thought Slack was better. While we never asked them to switch, perhaps Slack would work better for future clients.

5.0

Overall Score I’m very happy with them. It was great to have a team working for us rather than just one person.

5.0 Scheduling

ON TIME / DEADLINES

They went over the deadline, but that was because of us.

5.0 Cost

Value / within estimates

It was a good deal. If we had done it with a contractor, we wouldn’t have gotten the same amount of work done.

4.5 Quality

Service & deliverables

Their work was high quality. While there were a few screens missing, they were minor details that I was able to do.

5.0 NPS

Willing to refer

They’re really good.

Web Development

Sep 07, 2017

the project

Web Dev for Sports Management Tool

"The design they created for us is unique and really good."

Web Development

Confidential

May 2017 - Ongoing

5.0

Quality:

5.0

Schedule:

4.5

Cost:

5.0

Willing to refer:

5.0

Confidential

May 2017 - Ongoing

Project summary:

Cuberto is developing a full web service for hockey players and team managers to communicate. They have completed the landing page and are now working on the backend and a complex design with multiple screens.

1-10 Employees

St. Petersburg, Russia

Maria Smitman

Project Manager, Your Sport Agent

Verified

the reviewer

Project Manager, Your Sport Agent

Maria Smitman

Sports

1-10 Employees

St. Petersburg, Russia

Phone Interview

A Clutch analyst personally interviewed this client over the phone.

Verified

5.0

Quality:

5.0

Schedule:

4.5

Cost:

5.0

Willing to refer:

5.0

the review

"The design they created for us is unique and really good."

Sep 07, 2017

Feedback summary:

Cuberto’s design, which has already received positive feedback for its animation, is modern and on-trend with the capability for future development. The team provides expert, full-spectrum services from development to design and communicates regularly, including analytics reporting twice a week.

the review

Background
Challenge
Solution
Results
Ratings

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the project manager of Your Sport Agent, and we are a team of six people. Our company was started by former hockey players who are now businessmen in Russia; they saw a need to create a user-friendly and modern web service for hockey management.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Cuberto?

We were looking for a firm that could create a modern design and animation in terms of our concept, and the other challenge was visibility.

SOLUTION

What was the scope of their involvement?

Cuberto is taking care of everything. The landing page was the first small step and almost acts like a business card for the service. They created the design, and both the front and backend. The main project we are developing is a full web service for hockey players and hockey management within teams, which allows them to communicate. The design is complicated and consists of many screens that are needed for the web service, as well as the whole backend.

What is the team dynamic?

Cuberto assigned a project manager to us, and we met three or four times. We also have an analytics person who we are in touch with on occasion via Skype messenger or Basecamp.

How did you come to work with Cuberto?

We found Cuberto through an online search. We initially had five firms we were looking at, but Cuberto were very quick to respond and came to us with a proposal within two or three days after I requested a landing page. They were very straightforward in terms of cost and their timelines; everything was clear. They were not cheap, but the quality of their design and the time estimation was impressive, and we decided to stay with them.

What is the status of this engagement?

We started working together in May 2017, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The main feedback has been that the animation is very cool. Cuberto posted the design on a website and it has been quite popular, and feedback has been very positive.

How did Cuberto perform from a project management standpoint?

There was a lot of discussion in the beginning, but not as much now as they are working on the build. I communicate with two people from Cuberto: their project manager, Kostia, and their analytics person. I am in touch approximately twice a week with the analytics person. In terms of project management, I am currently in contact with Kostia only when we are discussing payment issues, and we use Basecamp to communicate.

What did you find most impressive about them?

Cuberto is very good with design, which is why we chose them in the first place. For this type of design, they have been affordable. The design they created for us is unique and really good. There is always a risk when you decide to go with a trendy and modern design, that you won’t be able to develop it afterward, but they have managed to do this.

I have had experiences in the past where we chose one company for the design, another company for development, and when the development team started to develop, it was a mess. With Cuberto it is one company that does it all, and although the design is complicated, they have managed to do it well in terms of the UX.

Are there any areas they could improve?

Nothing that I can think of right now.

5.0

Overall Score

4.5 Scheduling

ON TIME / DEADLINES

Deliverables are usually provided to us on Friday evening, and we aren’t able to check to see if everything works until the following Monday. It would be ideal if they could deliver by Friday morning or noon.

5.0 Cost

Value / within estimates

5.0 Quality

Service & deliverables

They are always available if something comes up, even on weekends, and they reply quite quickly.

5.0 NPS

Willing to refer

I have already recommended Cuberto to others.

Mobile App Development

May 10, 2017

the project

App Project for Language Tool Startup

"Design itself is not enough and it shouldn’t be used just to get new clients."

Mobile App Development

$50,000 to $199,999

May 2016 - July 2017

3.0

Quality:

1.0

Schedule:

2.5

Cost:

3.0

Willing to refer:

3.0

$50,000 to $199,999

May 2016 - July 2017

Project summary:

Cuberto was hired to develop and design a language-learning app, but the end product was void of both coding unity and desired usability. The relationship has deteriorated as a result.

1-10 Employees

Russia

Maxim Korneev

CEO, Appewa

Verified

the reviewer

CEO, Appewa

Maxim Korneev

Education

1-10 Employees

Russia

Phone Interview

A Clutch analyst personally interviewed this client over the phone.

Verified

3.0

Quality:

1.0

Schedule:

2.5

Cost:

3.0

Willing to refer:

3.0

the review

"Design itself is not enough and it shouldn’t be used just to get new clients."

May 10, 2017

Feedback summary:

Although the app was successful initially, user adoption proved problematic. The coding was defective due to contracting to multiple freelancers, after which bugs were not fixed for several months. The app in turn required complete redevelopment and resulted in three months of lost time.

the review

Background
Challenge
Solution
Results
Updated Review
Ratings

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a startup company. We are making an app to help people learn English words more effectively. Our target audience includes Russian, Turkish, Chinese, Portuguese, and Spanish people right now.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Cuberto?

We needed a mobile app developed. We wanted to bring this product to market so students can learn the English language.

SOLUTION

What was the scope of their involvement?

They are in charge of all the design of and coding for the app. My team is in charge of major directions. When we want to apply a function or feature, the guys at Cuberto do the job with no problem. They will put in all the features, and from time to time, they change the version. All the marketing is up to my team. Cuberto built the app for both iOS and Android at the same time.

How did you come to work with Cuberto?

I tried several agencies and freelancers here in Russia. I tried to find the best team for quality and price. After a couple months of searching, I knew I didn’t want to work with freelancers, so I decided to choose an agency, which was a difficult task. I found about seven agencies through resources in a Russian part of the web, which included ratings for the best app development companies. Cuberto was one of them.

How much have you invested with Cuberto?

We’ve spent $100,000 so far.

What is the status of this engagement?

We began working together in May or June of 2016, and the relationship is ongoing. After they finished the first build, I decided it was better to continue with them than to find an in-house team. The app has launched, and the major marketing campaign will launch in a week or two.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or impact of the engagement?

Their work is successful and has helped my company grow. The app has been on the market in Russia for a little over a month now, and we’ve placed a couple of advertisements for it. Right now, we have around 6,000 installs, and several hundred people use it daily. We’ve received feedback regarding the UX/UI, and we have a couple things to rework with Cuberto. They said it’s better to change the issues before we advertise it more. As soon as we fix everything here in Russia, we’d like to scale it to China and Turkey.

What did you find most impressive about Cuberto?

They’re not as big as other companies in the Russian market, who don’t give personal attention because they’re so big. Cuberto doesn’t have that feeling. There are about 30 people at Cuberto, and it feels like they pay attention to your needs. Sometimes, they don’t even ask for money when they change something. It’s unique to work with a boutique company. They provide more personal service.

Are there any areas Cuberto could improve?

We have some fine-tuning to do in the UX. I worry whether they can add more people to my project to fix all the stuff quickly, before the mass advertising. We’ll see how it works out.

Do you have any advice or suggestions for future clients?

I can’t say anything specific. The guys at Cuberto are great. They have one of the best creative teams in the Russian market in terms of the design. I know that in the US, there are a lot of creative agencies; however, in the Russian market, people mostly concentrate on the coding, but we have big problems with the design teams. That’s why I chose Cuberto: 80–90% of their clients are completely satisfied with their designs.

Updated Review

This review was updated on March 21, 2018 by the client. New content is below.

What challenge were you trying to address with Cuberto?

We needed a mobile application built from scratch.

What was the scope of their involvement?

They did the entire scope for and developed our custom iOS and Android app. However, we had a lot of problems with them after our last review in May, so we ended the engagement in July.

How did you come to work with Cuberto?

I read a lot of positive reviews about them. Their portfolios were one of the best on the Russian market, which is why I chose them.

How much have you invested with them?

We spent over $100,000. My partner said they were tricking me and charged us threefold the normal price.

What is the status of this engagement?

We stopped working together in July 2017.

Describe the impact this engagement has had on your business.

They delivered the product, but there were a lot of bugs and they couldn’t fix everything. They couldn’t deliver integrations with several social networks when they transferred the full assets to us. Their quality of work was so poor that we had to spend three months to completely redevelop the app. We even decided to give up the Android version and are just now starting redevelop it.

We also found out that they were using freelancers for our work. The way they worked was really ridiculous for building such a simple app. They used 12–15 programmers over eight months, which is why the code varied so much and resulted in all the bugs we’ve had to deal with. They couldn’t fix all the bugs quickly enough when we decided to check everything and asked them to fit it. Some bugs took a while, while others weren’t taken care of for several months. We ended up having to do it ourselves.

There were also issues with design. After using the app for 1–2 months, users still didn’t understand that they could use some of the backend. The design was cool and everyone liked it, but it was only to draw in other companies. They have designs and pictures on their website that makes them look great, but none of it’s true. I was really disappointed, as were my users. They all had a lot of questions and some left really bad reviews. We kept the apps live as we fixed them. After we resolved the major bugs and crashes, we moved to redeveloping and redesigning everything to make things more simple for users. We’re now 99% finished.

How was project management handled?

They have a good project manager, so I can’t say anything bad about him. I tried not to tell them what to do because I truly believed that they were professionals. I’d hoped they would do everything with good quality. I just asked them to guide me through it since I didn’t understand and told them the general things I wanted.

In what specific areas can they improve?

They should get really good programmers who are professional and not freelancers. There should only be one or two people coding the entire project. If you’re changing programmers every two weeks, it takes time and you won’t be able to check their work. Our partner was enraged when he saw how bad their coding was.

Design itself is not enough and it shouldn’t be used just to get new clients. You can put work in your portfolio and get new clients, but it’s always better to keep your current ones happy. The design should work with the UI/UX and the users should understand the end product.

3.0

Overall Score

2.5 Scheduling

ON TIME / DEADLINES

They missed the deadline by two months.

3.0 Cost

Value / within estimates

It ended up costing us three times what it should’ve.

1.0 Quality

Service & deliverables

The code was really bad and UX/UI professionals didn’t make the design. It’s just a nice picture.

3.0 NPS

Willing to refer

They may be able to help with an interesting design if you’re aware of what you can and can’t get from them.

Branding

Sep 13, 2016

the project

Rebranding Engagement for Big Data Tool

"The project was managed quite well ... The work was divided into 4 parts, and Cuberto's tasks were delivered on time."

Branding

$50,000 to $199,999

Feb. 2016 - Ongoing

4.5

Quality:

4.5

Schedule:

4.5

Cost:

5.0

Willing to refer:

5.0

$50,000 to $199,999

Feb. 2016 - Ongoing

Project summary:

Cuberto was hired by a Big Data software tool to redesign the logo and branding strategy in order to revamp the client's image to be seen as a modern and sleek firm.

51-200 employees

Russia

CEO, Big Data Tool

Verified

the reviewer

CEO, Big Data Tool

Computer Software

51-200 employees

Russia

Phone Interview

A Clutch analyst personally interviewed this client over the phone.

Verified

4.5

Quality:

4.5

Schedule:

4.5

Cost:

5.0

Willing to refer:

5.0

the review

"The project was managed quite well ... The work was divided into 4 parts, and Cuberto's tasks were delivered on time."

Sep 13, 2016

Feedback summary:

Cuberto is complimented for the quality of their design resources and for producing an amazing logo and color scheme. Cuberto is recommended for any branding engagement.

the review

Background
Challenge
Solution
Results
Ratings

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We provide analytical software, particularly BI [business intelligence] and data mining for the enterprise market. I am a co-founder and the Chief Executive Officer of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Cuberto?

We were preparing to launch the new generation of our software platform, and needed to have a redesign for our website and logo.

SOLUTION

What was the scope of their involvement?

We worked directly with Cuberto's co-founder, who acted as project manager. He personally redesigned the logo and user interface of our product. Cuberto's team designed our website with a new approach, while at the same time conserving the functionalities of the old page. We retained user management and demo access for the site, as well as sending out emails to customers. We moved to a WordPress CMS [content management system], allowing us to modify any content by ourselves.

Cuberto also worked on designs for printed materials, based on our new logo, including business cards and pencils.

How did you come to work with Cuberto?

We first started working with Cuberto 5 years ago. I found Cuberto on a freelancing site, gave them a small task, and was satisfied. Cuberto then worked on our company's old logo.

How much have you invested with Cuberto?

The total cost of our project with Cuberto has been between $50,000 and $70,000.

What is the status of this engagement?

Our project took around 6 months to complete. We needed it to be ready in time for a conference, where we would be launching our new software. I asked Cuberto's team to rush the work, completing one month early, in June 2016. Cuberto managed to complete a limited version of our site in time, allowing us to start our promotional campaign 2 months earlier. The main page was launched in August.

We continue to work with Cuberto on other tasks. We are expanding the functionality of our site, adding a customer zone, a partner zone, etc.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

I presented the new site and logo to friends and business partners from the very beginning. Most of them told me that the site was fantastic, while 2-3 mentioned that it had a Soviet style. After the site was completed, I approached them again, and they told me that it looked great, and that we made the right decision in changing our look while leaving functionalities intact.

How did Cuberto perform from a project management standpoint?

The project was managed quite well. I acted as a project manager as well, and provided my contribution. The work was divided into 4 parts, and Cuberto's tasks were delivered on time.

Are there any areas Cuberto could improve?

There's always something to improve, but I can't specify something regarding Cuberto. Our project was quite complex, but they managed it.

What tips or recommendations could you share that might increase the likelihood of success with Cuberto?

I would advise clients to start work with Cuberto's co-founder, even if they move on to another resource later on.

4.5

Overall Score

4.5 Scheduling

ON TIME / DEADLINES

We needed to launch the site in time for a conference, and Cuberto delivered both the limited and the full version in time.

5.0 Cost

Value / within estimates

The cost was increased objectively because of our rushed time. Cuberto performed additional work, including an animated video. The increase in cost was not overly-dramatic, and our final stage was delivered as-discussed.

4.5 Quality

Service & deliverables

It's impossible to do the work perfectly, but Cuberto came close. I am very satisfied.

5.0 NPS

Willing to refer

Web design

Sep 08, 2016

the project

Web Design for Investment Platform

"Cuberto didn't ask stupid questions, they didn't have trouble in accepting our feedback and coming up with creative ideas, and they are proactive in suggesting useful approaches."

Web design

Confidential

Sep. 2008 - Ongoing

5.0

Quality:

5.0

Schedule:

4.5

Cost:

5.0

Willing to refer:

5.0

Confidential

Sep. 2008 - Ongoing

Project summary:

Cuberto was engaged by a financial services investor platform to create the core website and backend system to be the public face for the customer.

11-50 employees

Chicago Metro Area

Co-founder and COO, Investment Platform

Verified

the reviewer

Co-founder and COO, Investment Platform

Financial Services

11-50 employees

Chicago Metro Area

Phone Interview

A Clutch analyst personally interviewed this client over the phone.

Verified

5.0

Quality:

5.0

Schedule:

4.5

Cost:

5.0

Willing to refer:

5.0

the review

"Cuberto didn't ask stupid questions, they didn't have trouble in accepting our feedback and coming up with creative ideas, and they are proactive in suggesting useful approaches."

Sep 08, 2016

Feedback summary:

Cuberto is praised for their superior visual ability and strong project management skills. Cuberto is recommended for any web design project.

the review

Background
Challenge
Solution
Results
Ratings

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

TradingView is a social network for traders and investors. Our company has been around for 5 years, and is focusing on growing business. tradingview.com is a large site, with over one million monthly users, and over 50 million page views. We are ranked as site number 3,000 in the world by Alexa. We work with major banks, brokers, and exchanges around the world. There are many publications about our company, including on TechCrunch.

I am a co-founder and the Chief Operations Officer of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Cuberto?

We had a concept for our platform, and needed resources in order to build it.

SOLUTION

What was the scope of their involvement?

Cuberto has designed every version of TradingView, as well as our standalone tools. Cuberto was in charge of the whole look of our site, including layouts, colors, and fonts.

I don't work with Cuberto directly, but I've heard great reviews from our Chief Technology Officer [CTO]. We are tough with people working outside of our company. Cuberto is a rare breed of designer; they don't ask stupid questions, and they don't argue about protecting their work, in cases when we don't like something. Cuberto has provided many constructive suggestions on their own initiative, based on an understanding of our own business. Rather than simply being designers, Cuberto's team is made up of user experience experts, handling the whole flow of where things sit, how users will interact with them, what the look will be, and so on.

Our team from Cuberto includes 7 people at the current time.

How did you come to work with Cuberto?

I don't know how we came to find Cuberto. Our CTO got in touch with them for a project, probably through a personal recommendation or a search. Eight years ago, things were very different in the online world. The selection process was similar to how we'd choose any other third-party provider. We gave Cuberto a small project and it worked well, so we kept going. We're generally tough on third-party providers, and want them to think like us: in an effective, productive, and proactive manner.

How much have you invested with Cuberto?

I'm not purview to that information, but subjectively speaking, I can say that Cuberto is above market average. As a company, we like to pay more, and get good results in return.

What is the status of this engagement?

Our CTO has known Cuberto for eight years, during which time we've worked on-and-off. Cuberto is working on mockups for our iOS app at the moment.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Many people have worked on tradingview.com for many years. Cuberto is one of the key players, because of their visual work. As I mentioned, one million users visit our site every month, interacting with our tools. Any visual elements were designed by Cuberto.

We've received a lot of feedback from members on our public pages, including Facebook and Twitter, telling us that our website is beautiful, easy to use, and our charts are very well done. This can be attributed to Cuberto's work. We also use Get Satisfaction; people can post complaints and compliments on getsatisfaction.com/tradingview. Looking up compliments will reveal many comments about visual elements.

How did Cuberto perform from a project management standpoint?

Cuberto has performed well in terms of schedules and sticking to our budget. We use many tools internally, including Trello and Jira. Our CTO worked directly with Cuberto's team.

What did you find most impressive about Cuberto?

Cuberto didn't ask stupid questions, they didn't have trouble in accepting our feedback and coming up with creative ideas, and they are proactive in suggesting useful approaches. Lastly, instead of design, Cuberto focuses on user experience. Elements don't simply have to be pretty, but they also need to allow users to get from one point to another in an intuitive way.

Are there any areas Cuberto could improve?

"Do more, faster" is the feedback which we all try to live up to. Quality, time, and efficiency can always be improved. There's nothing glaring about Cuberto that I could cite. We have a good collaboration, and we keep engaging them in new projects, including our iOS app.

What tips or recommendations could you share that might increase the likelihood of success with Cuberto?

Our company doesn't engage in micromanagement, and Cuberto isn't a good team for this approach. Cuberto can be engaged when results are needed on a broader scale, rather than working on narrow tweaks. Customers who come to Cuberto with this type of work won't be very satisfied. The same kind of work can be done elsewhere, cheaper. Coming with a broader, conceptual request, like making a site's users understand what a page is about, and letting Cuberto come up with solutions, will achieve success.

5.0

Overall Score We are completely satisfied, and we keep engaging Cuberto. There are no factors which would make our team be dissatisfied at this time.

4.5 Scheduling

ON TIME / DEADLINES

A perfect rating on this area is not attainable, in my opinion. Cuberto is good, but there's always room for improvement.

5.0 Cost

Value / within estimates

We're completely happy with the higher price point because we're getting good quality.

5.0 Quality

Service & deliverables

5.0 NPS

Willing to refer

I rarely give such good reviews as the ones for Cuberto.

UI/UX Design

Sep 06, 2016

the project

Branding and Development for Calling Service

"The quality provided by Cuberto was high, and the time sheet provided by them was good as well."

UI/UX Design

$10,000 to $49,999

Dec. 2014 - Feb. 2015

5.0

Quality:

5.0

Schedule:

5.0

Cost:

4.5

Willing to refer:

5.0

$10,000 to $49,999

Dec. 2014 - Feb. 2015

Project summary:

Cuberto was hired to rebrand an existing mobile application to make it more attractive and popular.

11-50 employees

Armenia

COO, Calling Service

Verified

the reviewer

COO, Calling Service

Telecommunications

11-50 employees

Armenia

Phone Interview

A Clutch analyst personally interviewed this client over the phone.

Verified

5.0

Quality:

5.0

Schedule:

5.0

Cost:

4.5

Willing to refer:

5.0

the review

"The quality provided by Cuberto was high, and the time sheet provided by them was good as well."

Sep 06, 2016

Feedback summary:

Cuberto is commended for their professionalism, and ability to deliver on time and stick to budgets. Cuberto is recommended for other complex app branding and design projects.

the review

Background
Challenge
Solution
Results
Ratings

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

Our company has created an international calling application. I am the Chief Operations Officer of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Cuberto?

We needed to rebrand our application. It wasn't attractive, and we wanted to start over to be more successful in terms of attracting downloads and positive user reviews.

SOLUTION

What was the scope of their involvement?

Cuberto was involved in branding and mobile application design, including developing a logo, fonts, brand colors, as well as app UI/UX [user interface/user experience] for Android and iOS mobiles.

How did you come to work with Cuberto?

We did some research on finding good UX designers for international calling and related applications. We found Cuberto through a Google search.

How much have you invested with Cuberto?

The total cost of our project with Cuberto was between $15,000 and $20,000.

What is the status of this engagement?

We started working with Cuberto in December 2014. Our project was completed 2 months later, in February 2015.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Our own team was in charge of development, and we only received UI/UX designs from Cuberto. The project was finished before the deadline, and we were very satisfied with the overall design quality. We've received positive reviews from customers on our app's rebranding.

How did Cuberto perform from a project management standpoint?

The quality provided by Cuberto was high, and the time sheet provided by them was good as well.

What did you find most impressive about Cuberto?

We've had a good experience working with Cuberto.

Are there any areas Cuberto could improve?

I can't think of anything.

What tips or recommendations could you share that might increase the likelihood of success with Cuberto?

Cuberto is a team of professionals, so working with them will be a good experience.

5.0

Overall Score We are very happy with the quality.

5.0 Scheduling

ON TIME / DEADLINES

We worked through 2-week sprints, and Cuberto was always on time.

4.5 Cost

Value / within estimates

For the market, Cuberto may be a bit costly, but their quality is good enough.

5.0 Quality

Service & deliverables

We've worked with Cuberto on a number of projects, and were always pleased with the quality.

5.0 NPS

Willing to refer

UI/UX Design

Aug 26, 2016

the project

UX/UI and Development for Health IT Company

"We appreciated Cuberto's flexibility in working based on our requirements. We had a long, drawn-out project, spanning many months, so there were many changes in terms of requirements and focus."

UI/UX Design

$10,000 to $49,999

4.5

Quality:

4.5

Schedule:

5.0

Cost:

5.0

Willing to refer:

4.5

$10,000 to $49,999

Project summary:

Cuberto was hired by a biotechnology company to redevelop an existing application with the goal of improving user flow and fixing flaws on the web and mobile versions.

11-50 employees

Louisville, Kentucky Area

CTO, Health IT Company

Verified

the reviewer

CTO, Health IT Company

Biotechnology

11-50 employees

Louisville, Kentucky Area

Phone Interview

A Clutch analyst personally interviewed this client over the phone.

Verified

4.5

Quality:

4.5

Schedule:

5.0

Cost:

5.0

Willing to refer:

4.5

the review

"We appreciated Cuberto's flexibility in working based on our requirements. We had a long, drawn-out project, spanning many months, so there were many changes in terms of requirements and focus."

Aug 26, 2016

Feedback summary:

The client is highly impressed with Cuberto's team because of their flexibility with project management and ability to fix bugs. Cuberto is recommended to clients from all industries.

the review

Background
Challenge
Solution
Results
Ratings

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We are a tech company building tools for physicians and patients, as well as other areas of the healthcare industry. I am the Chief Technology Officer of the company. I am in charge of product management and development.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Cuberto?

We wanted to re-skin an application which we'd previously developed, changing its user interface and fixing some flaws on both the web and the mobile versions.

SOLUTION

What was the scope of their involvement?

Cuberto provided UI/UX [user interface/user experience] design for our app, and was also engaged for some refactoring of the backend, in order to improve the performance of our mobile app. They delivered the work on time, and provided good quality.

We have worked with 2-4 resources from Cuberto, as well as a project manager.

How did you come to work with Cuberto?

We saw their profile on an online portal, and really liked it. We also had a shortlist of 3-4 other candidates. We interviewed all of them and tried to find the best match for our requirements, focusing more on the UI side. We appreciated Cuberto's design capabilities, flexibility, and ability to deliver the right tools for what we had in mind, which doesn't always happen with a design team. We gave some initial prototype work to Cuberto in order to get a sense of their capabilities. It turned out well, so we decided to hire Cuberto.

How much have you invested with Cuberto?

Cuberto had a cost of $60-80 per hour.

What is the status of this engagement?

Our initial project had a duration of around 3 months, and it was extended with some additional work, totaling 8 months. Most of the work has been completed. We may have some work for Cuberto in the future.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

I've been very happy with the work done by Cuberto. The feedback for their work was positive, but I don't have any actual statistics.

How did Cuberto perform from a project management standpoint?

We appreciated Cuberto's flexibility in working based on our requirements. We had a long, drawn-out project, spanning many months, so there were many changes in terms of requirements and focus.

What did you find most impressive about Cuberto?

There were moments of urgency as well, so we needed a team which was capable of responding to that, which Cuberto did. We appreciated this aspect of their work.

Are there any areas Cuberto could improve?

Communication could be improved. Cuberto is an offshore team, and we only had one person of contact. Having more than one project manager available for us would be a good idea.

What tips or recommendations could you share that might increase the likelihood of success with Cuberto?

They should focus on gathering requirements and what needs to be delivered. Getting feedback from the developer and monitoring them is also important.

4.5

Overall Score

5.0 Scheduling

ON TIME / DEADLINES

Cuberto was very good in this respect.

5.0 Cost

Value / within estimates

They stuck to estimates, and the cost/quality ratio was good.

4.5 Quality

Service & deliverables

The quality provided was good, but the process of working with our internal team could have been done better. Once Cuberto figured out how something needed to be built, they were good at implementing the work.

4.5 NPS

Willing to refer

Mobile App Development

Aug 26, 2016

the project

App Development for Education Startup

"Cuberto has delivered on their promises from start to finish. Our journey went smoothly, even though we worked out of different time zones."

Mobile App Development

$50,000 to $199,999

Oct. 2015- Ongoing

4.5

Quality:

5.0

Schedule:

4.0

Cost:

4.5

Willing to refer:

5.0

$50,000 to $199,999

Oct. 2015- Ongoing

Project summary:

Cuberto was hired by an education startup in Sweden to develop the core product that provides mathematics tutoring to students online.

2-10 employees

Sweden

Co-founder, Education Startup

Verified

the reviewer

Co-founder, Education Startup

Education

2-10 employees

Sweden

Phone Interview

A Clutch analyst personally interviewed this client over the phone.

Verified

4.5

Quality:

5.0

Schedule:

4.0

Cost:

4.5

Willing to refer:

5.0

the review

"Cuberto has delivered on their promises from start to finish. Our journey went smoothly, even though we worked out of different time zones."

Aug 26, 2016

Feedback summary:

Cuberto is recommended to other technical startups because of their ability to make improvements to the founder's ideas. They produced clean, intuitive, and attractive work.

the review

Background
Challenge
Solution
Results
Ratings

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We are an educational technology company based in Sweden. We are about to launch a private mathematics tutor app aimed at the educational segment.

I am one of two founders.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Cuberto?

We aim to put private tutors in the hands of every student, in Sweden at first, and hopefully abroad.

SOLUTION

What was the scope of their involvement?

Cuberto designed an iOS, Android, and web app for our company.

How did you come to work with Cuberto?

We screened companies from all over the world, looking for a great designer which had worked on simple and appealing apps aimed at younger users. We found Cuberto, saw that they had created educational apps in the past, and liked their work. We sent an email asking for some references, and came to select Cuberto out of 5 candidates. They were by far the best ones.

How much have you invested with Cuberto?

The total cost of Cuberto's services has been between $90,000 and $100,000.

What is the status of this engagement?

We started working with Cuberto in October 2015. We have an ongoing project. Design has been finished, and we're in the development phase.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We are very satisfied with Cuberto. I don't have any quantitative results at this time. Qualitatively speaking, we received the results that we were looking for in time, and within the estimated cost.

How did Cuberto perform from a project management standpoint?

Cuberto has delivered on their promises from start to finish. Our journey went smoothly, even though we worked out of different time zones. Communication was strictly online.

What did you find most impressive about Cuberto?

Cuberto has been able to think of additional steps, in terms of how users will be interacting with the product. Even though Cuberto hasn't been involved in the development stage, they have recommended useful changes and ideas to us, which we hadn't considered, instead of just sticking to specifications.

Are there any areas Cuberto could improve?

There is always room for improvement, but I've been very satisfied with Cuberto's work.

What tips or recommendations could you share that might increase the likelihood of success with Cuberto?

Anyone looking to work with Cuberto should strive to provide detailed specifications. Each relationship of this type can be a 2-way street. Offering something vague will yield something vague in return. If the client does their research, and thinks about what they want in terms of how users will navigate the application, and what functionalities it should have, then it will go much smoother than simply asking for an awesome app.

4.5

Overall Score

4.0 Scheduling

ON TIME / DEADLINES

Cuberto met deadlines, but not without reminders from our side.

4.5 Cost

Value / within estimates

We gave an estimate, which Cuberto stuck to, but they're a more high-end supplier in general terms, compared to other firms in UK and Russia.

5.0 Quality

Service & deliverables

We have shown the design made by Cuberto to students, parents, and teachers. Everyone found it to be clean, intuitive, and appealing.

5.0 NPS

Willing to refer

I have already referred Cuberto to other entrepreneurs.

UI/UX Design

Sep 08, 2015

the project

UX/UI Project for Chinese Social Network

"We accomplished our goal of improving the design to make it more professional and user-friendly."

UI/UX Design

Less than $10,000

Aug. 2014 - Sept. 2014

4.5

Quality:

4.5

Schedule:

4.0

Cost:

5.0

Willing to refer:

5.0

Less than $10,000

Aug. 2014 - Sept. 2014

Project summary:

Cuberto improved user experience and interface design in order to attract more users to a social network app focused on creating sports communities.

51-200 Employees

China

Product Manager, Chinese Social Network

Verified

the reviewer

Product Manager, Chinese Social Network

Sports

51-200 Employees

China

Phone Interview

A Clutch analyst personally interviewed this client over the phone.

Verified

4.5

Quality:

4.5

Schedule:

4.0

Cost:

5.0

Willing to refer:

5.0

the review

"We accomplished our goal of improving the design to make it more professional and user-friendly."

Sep 08, 2015

Feedback summary:

Cuberto’s design attracted new users at a more reasonable price than could be found onshore. The team was given several designs and processes and was able to use them to succeed in this project, making the app more professional and user-friendly.

the review

Background
Challenge
Solution
Results
Ratings

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

SportsCool is a social network app focusing on the sports industry. It is a tool that combines instant messaging, status sharing, group activity organization, and information searching. With SportsCool, you can find and build your own sports community, chat with your mate, organize group activities, find a coach to improve your sports skill and share your sports photos with your friends.

I am the CPM [certified product manager] of product design.

OPPORTUNITY / CHALLENGE

The major objective is getting more users, since this is social network project, and work with Cuberto was for a fine UI/UX [user interface/user experience] design, which is critical for a smartphone app.

SOLUTION

We really only needed some UX/UI advice and consulting help. That was the only service they provided. I found them on Dribbble and put them on my short list. I selected them after a brief discussion. I really liked their design and was satisfied with the feeling I got about their aesthetic skills.

The project started in August 2014 and ended in September 2014. We accomplished our goal of improving the design to make it more professional and user-friendly.

RESULTS & FEEDBACK

Cuberto is the only company we worked with, and it was quite challenge in China to outsource this project to a company we did not know before. But, I will say it was good, and I am willing to do it again if we have the same demands. It is cheaper compared to hiring the same talent in China. If you prepare your UX design, internal process, and the result you want, then the project with Cuberto will work well. It saves a lot of time to be prepared going in to the engagement.

4.5

Overall Score

4.0 Scheduling

ON TIME / DEADLINES

5.0 Cost

Value / within estimates

4.5 Quality

Service & deliverables

5.0 NPS

Contact

We design and develop web and mobile apps

headquarters

other locations

Focus

Portfolio

Trading platform design

Language school website design

Hermitage museum website

Tappawards - best app of the day award. Website, iOS and Android apps

Vinyl store project. Web, ecommerse.

EWA app creation - best app to learn English words by your favourite films and TV shows

Polymatica official website

Branding, design and development for social networking app Borough

Yolla - design project for international calling app

Business messenger app made from scratch

Tradingview – design project for the most popular social platform for traders

Award winning landing page

Design project for mPOS service provider

SportsCool is an informative and social app developed for people who love sports.

Mathspace

Moika-moika car wash app

Tetatet - anonymous messenger

Reviews

Reviews

the project

the reviewer

the review

Apr 04, 2018

the review

ON TIME / DEADLINES

Value / within estimates

Service & deliverables

Willing to refer

the project

the reviewer

the review

Sep 07, 2017

the review

ON TIME / DEADLINES

Value / within estimates

Service & deliverables

Willing to refer

the project

the reviewer

the review

May 10, 2017

the review

ON TIME / DEADLINES

Value / within estimates

Service & deliverables

Willing to refer

the project

the reviewer

the review

Sep 13, 2016

the review

ON TIME / DEADLINES

Value / within estimates

Service & deliverables

Willing to refer

the project

the reviewer

the review

Sep 08, 2016

the review

ON TIME / DEADLINES

Value / within estimates

Service & deliverables

Willing to refer

the project

the reviewer

the review

Sep 06, 2016

the review

ON TIME / DEADLINES

Value / within estimates

Service & deliverables

Willing to refer

the project