CSATVoice values empathy, precision, and accountab
At CSATVoice, we help U.S. businesses reduce payroll costs by up to 60% and lower turnover by focusing on smarter, nearshore customer support solutions.
We’re a nearshore BPO headquartered in Georgia with operations based in Nicaragua. That means U.S. time zones, bilingual agents, and cultural alignment without the high overhead of in-house or offshore teams that struggle with quality.
Our mission is simple: turn your support team into a profit center. Whether you’re looking to reduce churn, lower chargebacks, improve retention, or protect your brand reputation, we’ve got you covered.
If your current reps are burning out, underperforming, or costing you more than they should, we’ll help you scale smarter and keep your customers loyal.
Let’s talk: www.CSATVoice.com
📞 404-690-6059
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Min project size
$5,000+
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Hourly rate
< $25 / hr
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Employees
2 - 9
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Year founded
Founded 2018
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